Retail TouchPoints
JUNE 13, 2023
In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.
Tokinomo
JUNE 13, 2023
Campaign corner Good game. Coca-Cola and League of Legends are partnering up to create a unique beverage flavor designed for gamers. The partnership aims to tap into the growing popularity of esports and gaming culture. Coca-Cola plans to develop a new drink called " Coca-Cola GG ," with the "GG" representing the gaming term "good game." The flavor is expected to provide gamers with a refreshing and energizing experience.
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Retail TouchPoints
JUNE 13, 2023
Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain. This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company.
Tokinomo
JUNE 13, 2023
Most brands are looking at new ways to promote their products and focusing on digital experiences, but they are forgetting about the store. While it is necessary to focus on creating immersive, digital experiences, shoppers are coming to the store prepared for a purchase and it is your biggest opportunity to convince them to choose your product.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JUNE 13, 2023
As competition from TikTok and other social media players has increased, YouTube is continuing its ongoing push to keep creators from leaving for greener pastures by helping them make more money more quickly. Following a series of updates to the YouTube Partner Program (YPP) made in September 2022 , the platform is now lowering the eligibility criteria to enter the program and expanding the YouTube Shopping affiliate program, allowing more advanced creators to make commissions on products they f
Inside Retail
JUNE 13, 2023
For retailers selling products online across multiple markets on- and off-shore, selecting shipping partners can be a significant pain point in time, cost and convenience. Pack & Send, Australia’s most-recognised parcel courier and freight delivery reseller, has taken away that stress, by consolidating the services of the world’s top parcel and freight carriers into a single online access point under a single brand, Pack & Send.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 13, 2023
Ikea is training call centre workers to become interior design advisers as the Swedish furniture giant aims to offer more home improvement services and hand run-of-the-mill customer queries to an artificial intelligence bot called Billie. In April, Ikea expanded its interior design services to the UK and United States, after previous launches in parts of Europe, Australia, the United Arab Emirates and elsewhere.
Wiser
JUNE 13, 2023
For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.
Inside Retail
JUNE 13, 2023
Homewares and multicooker retailer Instant Brands has collapsed and filed for bankruptcy protection as mounting debt threatens its operations. The US-based company and certain of its affiliates have initiated a “voluntary court-supervised” Chapter 11 procedure to continue “ongoing discussions” with its stakeholders regarding its financial position.
Retail Focus
JUNE 13, 2023
Where Savile Row meets Park Avenue. Aston Martin proudly opens the doors to Q New York , its first ultra-luxury flagship on 450 Park Avenue, in New York City. The new location brings the highest levels of the iconic British brand’s bespoke service, Q by Aston Martin to North America for the very first time, providing the most sophisticated luxury specification experience available anywhere in the world.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JUNE 13, 2023
We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. Inside Retail : Many people are reining in their spending due to the rising cost of living, but luxury retail seems to be booming.
Retail Wire
JUNE 13, 2023
Consumer prices increased four percent year-over-year in May, the eleventh straight month that inflation has moderated, according to Labor Department data. Gas and grocery prices declined in May from the previous month, giving Americans some financial breathing room. When Will Inflation End?
Inside Retail
JUNE 13, 2023
Too many major retailers are investing in digital technology solutions that they lack the resources to deploy properly, effectively squandering an opportunity to win competitive advantage, says a 25-year veteran of the technology space. Murdo Wallace, director of operations, Apac, with Dotdigital, describes the problem as ‘shiny new toy syndrome’ – where executives are racing to embrace the ‘next big thing’ in customer engagement solutions thinking they’ll be a step ahead of their competitors.
Retail Wire
JUNE 13, 2023
IKEA has expanded its interior design services and is training call center workers as interior design advisors. Sales by phone or videos of IKEA’s products account for 3.3 percent of its sales in 2022. The retailer is looking to upskill its workers as it uses artificial intelligence technology to handle more mundane customer inquiries.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JUNE 13, 2023
The North Face has increased its Australian footprint, opening a concept store in Hobart, Tasmania. This is The North Face’s 10th store in the country, located on Liverpool Street. The company says the store’s design was inspired by Tasmania’s rocky mountains, alpine ranges, and temperate rainforesto enticecing customers to explore the region’s vast and intriguing setting.
Retail Wire
JUNE 13, 2023
Walmart is looking to automate the fulfillment of online orders from its vast network of local stores. The retailer finds that more customers are choosing home delivery or pickup at stores as it improves its fulfillment operations.
Inside Retail
JUNE 13, 2023
A private investor has acquired Brisbane’s Park Ridge Town Centre for $86 million, highlighting the ongoing “appeal” of assets underwritten by non-discretionary retail. The centre spans 14,300sqm, is anchored by Woolworths and Coles supermarkets and accommodates 31 specialty tenancies, including KFC and Ampol. The development was acquired by Perth-based private investors RG Property in 2012 which undertook a major extension to include fuel pad sites, fast food outlets and added a supermarket.
Retail Wire
JUNE 13, 2023
Consumer prices increased four percent year-over-year in May, the eleventh straight month that inflation has moderated, according to Labor Department data. Gas and grocery prices declined in May from the previous month, giving Americans some financial breathing room.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
JUNE 13, 2023
In the emerging adaptive clothing marketplace, The Shapes United is at the cutting edge when it comes to product innovation. Founded by fashion designer Penny Weber, the brand – which offers adaptive and sensory options for people of all shapes, sizes, needs and abilities – has recently added a “seated jeans” range to its collection. The first of its kind in Australia, the jeans are specifically designed for people who use a wheelchair, or who spend most of their time sitting down.
Retail Dive
JUNE 13, 2023
Following Nordstrom’s plan to exit, and as part of its own plans to reduce its U.S. holdings, Westfield will transfer the property to its lender.
Inside Retail
JUNE 13, 2023
McDonald’s and Aussie sleepwear brand, Peter Alexander, have united in a second collaboration; the limited edition sleepwear range launches today. The collection features 13 exclusive prints inspired by Macca’s iconic burgers, fries and quirky McDonaldland characters, including Ronald McDonald, Hamburglar and Grimace. There are 37 sleepwear pieces, including for the first time a Macca’s doggy jumper.
Retail Dive
JUNE 13, 2023
Competing bids for Bed Bath & Beyond, which is liquidating in Chapter 11, are due Friday.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Dezeen
JUNE 13, 2023
A three-tiered diving board stands next to a metallic palm tree inside this pop-up shop that designer Willo Perron has created for Kim Kardashian 's lingerie brand SKIMS in London. The brand's first physical retail space in the UK, at the Selfridges department store in London, follows the same formula as its debut shop in Paris. Here, surfaces were coated in panels of glossy plastic with gentle thermoformed curves to suggest the shape of the human body.
Retail Dive
JUNE 13, 2023
David Oliver will take over the position from Patrick Guido, who accepted a role with another company, on June 24.
Retail Wire
JUNE 13, 2023
Retail advertising and media network ad sales are expected to grow 9.9 percent to $125.7 billion this year, according to a GroupM report. The report projects retail media revenues will surpass television ad revenues by 2028.
Retail Dive
JUNE 13, 2023
The Illinois-based company owes tens of millions to suppliers, but plans to stay in business, according to federal court filings.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
JUNE 13, 2023
Americans have spent big on recreational activities and vacations over the past two years as they sought to make up for lost experiences during the novel coronavirus pandemic. Signs are now pointing to a slowdown as consumers move away from “revenge spending” and return to more normal activities in the face of inflation.
Retail Dive
JUNE 13, 2023
In Oklahoma City, messages reportedly invoked the 1995 domestic terrorist attack on the Alfred P. Murrah Federal Building.
Retail Wire
JUNE 13, 2023
Companies are looking to avoid coming under attack from extremists for promoting environmental sustainability and social initiatives.
Retail Dive
JUNE 13, 2023
Overall inflation has slowed in recent months and grocery price hikes are easing, the research firm found.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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