Mon.May 15, 2023

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Bath & Body Works Expands Men’s Care Assortment

Retail TouchPoints

Bath & Body Works is focusing on growing its men’s business with the introduction of new skincare and beard care collections. The retailer has already grown its men’s category by 50% over the past three years through product evolution and assortment expansion, and the new offerings aim to help the retailer maintain its momentum in the men’s care space.

Returns 301
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Laura Ashley to launch soft furnishings range in Australia, NZ

Inside Retail

Lifestyle label Laura Ashley has partnered with homeware marketer Basford Brands to launch a soft furnishings range in Australia and New Zealand. The partnership will launch the brand’s exclusive and signature prints on manchester, curtains, cushions, throws and made-to-measure fabric designs across homeware and lifestyle retailers. Carolyn D’Angelo, senior MD at Gordon Brothers Brands and president of Laura Ashley global, described the new partnership as a “perfect fit” to reintroduce the Laura

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Amazon’s ‘Regionalization’ of its U.S. Logistics Network Leads to Reduced Costs, Faster Delivery

Retail TouchPoints

Amazon has been overhauling its logistics network to “regionalize” where inventory is located across the U.S. in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Today, 76% of the products customers order are fulfilled from facilities within their region, Amazon said, and as a result the company said it expects 2023 will be the fastest year yet for customers in terms of delivery speed.

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Time of the store, Mobile Shopping, and In-Store Disrupt 2023 - Weekly Snacks #55

Tokinomo

Campaign corner Adieu. Corona’s recent commercial shows that relaxation means different things to different people. While Snoop Dogg and Karol G, both musicians, find ultimate relaxation by reclining in beach chairs, gazing at the ocean and savoring cans of Corona Extra, comedian Andy Samberg struggles to fully let go of the idea that there might be something else to explore.

Shopping 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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CMO Council: Breaking Down Silos Between Sales and Marketing is Key to Organizational Success

Retail TouchPoints

Collaboration is key to a successful retail enterprise, but companies may have some work ahead to leverage their talent to the fullest. According to a new report from CMO Council and KPMG , 70% of marketers don’t feel very confident in their current sales and marketing model to sell effectively in the digitalized customer journey. Fixing this problem will require continuing to break down silos, as 60% of respondents said marketing and sales don’t co-own customer strategy and data. “ Breaking dow

Marketing 278
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Loewe opens its first Australian retail store, in Melbourne

Inside Retail

Luxury brand Loewe has launched its first retail location in Australia, choosing a historic Melbourne building in the city centre as its home. Loewe Melbourne, located at 161 Collins Street in the city’s T&G Building, is inspired by creative director Jonathan Anderson’s Casa Loewe. According to the brand, Loewe Melbourne is a new entry point into “the Loewe universe, where the house’s innate connection to art, craft, and design is brought to life” The interior

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Toys R Us CEO Louis Mittoni steps back, replacement sought

Inside Retail

The Group CEO and MD of Toys ‘R’ Us – Louis Mittoni – has resigned but will continue to assist the company during the coming six months as it seeks a replacement. Mittoni is the largest shareholder in the ASX-listed company and will remain on the board as an executive director while serving out his notice period. In a stock-exchange filing, the company said Mittoni will focus on key international projects in the ANZ and UK-licensed territories.

Planning 244
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Retail union makes membership strides in bookstores

Retail Wire

Workers at the McNally Jackson, Goods for the Study, Greenlight Bookstore and Book Culture Booksellers at Rutgers University voted unanimously to join the Retail, Wholesale and Department Store Union (RWDSU). That follows other votes that have seen RWDSU elected to negotiate for workers at McNally Jackson, Goods for the Study, Greenlight Bookstore and Book Culture.

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Why Shein’s new sustainability campaign might perpetuate overproduction

Inside Retail

To what extent can fast fashion brands make inroads in their sustainable practices and reduce their textile waste without fundamentally changing their business and operating model? Online fast-fashion brand Shein has entered a partnership with circular economy company Queen of Raw, as part of its goal of achieving full circularity by 2050. Shein has committed to using Queen of Raw’s MateriaMX software to source and repurpose deadstock fabric materials as a means of reducing its excess inventory.

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Revo Opens Flagship Store in Barcelona

Retail Focus

Revo, the premium, high-quality performance sunglass company, announced today the opening of their first flagship store in Barcelona, Spain. The store is located on Baixada de la Llibreteria, in the Gothic Quarter, one of the city’s most charming and highly trafficked districts. The newly completed store will bring a unique and immersive shopping experience to Revo fans and newcomers to see the entire brand under one roof.

Location 147
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How to Test the Effectiveness of Your Pricing Strategies

Wiser

For some, implementing a new pricing strategy can feel like a real shot in the dark. Set your prices too low and you’ll miss out on profit. Too high, and you’ll lose sales to your competitors. It’s not as simple as copying the competition’s prices, and there is no easy, one-size-fits-all solution. Luckily, you don’t actually have to continue flying blind.

Consumer 146
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Selfridges invites customers to ‘Go Long’ at The Stock Market in the Corner Shop

Retail Focus

Selfridges launches The Stock Market at the Corner Shop, a month-long circular experience where customers can uncover the value of what they already own, exchange items for Selfridges credit and restore or upcycle clothing and accessories. Drawing inspiration from the towering 360 o desks and the rotundas of data-filled screens found at the London Stock Exchange, The Corner Shop will be transformed into a ‘trading floor’, an immersive hub for buying, selling, repairing and upcycling.

Marketing 147
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Nike faces lawsuit over greenwashing claims

Retail Dive

A Missouri plaintiff said that 90% of the products Nike advertises as using recycled materials don’t, and that some of the recycled materials themselves are environmentally harmful.

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What retail brands can learn from Woolies’ virtual assistant Olive

Inside Retail

If you’ve logged onto the Woolworths website in the last couple of years to ask a question about your online order or locate a store, you’ve probably met Olive. The virtual assistant is a cute googly-eyed green olive created to triage questions, problems, and direct more complex challenges to the brand’s call centre staff. Like Woolies, many brands and organisations now have a virtual assistant as part of their support staff.

Finance 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Debt ceiling drama weighs on consumer sentiment

Retail Wire

The University of Michigan’s U.S. consumer sentiment index fell to a six-month low in May as Americans became concerned about the nation’s economic prospects as they await Congress approving the federal debt ceiling. The Congressional Budget Office has said the U.S. may default on some payment obligations if the debt ceiling is not raised.

Consumer 130
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How Jidu’s Roboverse experience centre is disrupting the auto industry

Inside Retail

Jidu, a Chinese electric vehicle manufacturer, recently unveiled its first “Roboverse” experience centre at Taikoo Li Sanlitun, a shopping centre in the Sanlitun area of the Chaoyang District in Beijing, China. A collaboration between Jidu and Gensler, the experiential space brings together product experience, digital experience, brand display, art space and other functions, with the aim of uniting people, art and technology.

Consumer 130
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Primark plans to slay in the U.S.A.

Retail Wire

The novel coronavirus pandemic put a crimp in Primark’s U.S. expansion plans, but the fast-fashion retailer is now set on growing its store count from 13 to 60 by 2026. “There is nobody who is doing what we’re doing around price, quality and value,” said Kevin Tulip, Primark’s U.S. president.

Planning 130
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Fabletics opens first on-campus store at the University of Southern California

Retail Dive

The DTC activewear brand said it plans to add USC-branded merchandise to the store this fall.

ATS 120
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Analyst expects more from Walmart than Target in 1Q

Retail Wire

Michael Lasser, an analyst at UBS, expects Walmart to post 4.5 percent year-over-year growth in same-store sales for its first quarter. Target, he thinks, will only register a 0.5 percent gain. Both companies will have margins pressured as consumers buy lower-margin everyday items rather than more profitable discretionary products.

Consumer 130
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Buy now, pay later (BNPL) financing helps consumers pay for major milestones

Retail Dive

As most Americans anticipate a major life event in the next decade, there’s ample opportunity for BNPL usage to grow.

Finance 120
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Twitter’s new CEO may be walking into a no-win situation

Retail Wire

Elon Musk has decided that NBCUniversal advertising executive Linda Yaccarino will lead Twitter as its new chief executive officer. Ms. Yaccarino, as it turns out, was “foolish enough” to want a job that comes with a lot of “pain” attached, based on Mr. Musk’s public comments. Some believe that Twitter’s incoming CEO is being set up for a fall, having to fix some of the self-inflicted wounds visited on the social site by Mr.

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Out of fashion: Apparel manufacturing needs a tech update

Retail Dive

Tied to fax machines and Excel spreadsheets, many companies are resistant to change and slow to adapt to new ways of doing business.

Apparel 116
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Former employee claims China’s Communist Party has ‘supreme access’ to TikTok parent’s data

Retail Wire

Yintao “Roger” Yu, the former head of engineering for Bytedance’s U.S. operations, filed a wrongful termination lawsuit against the company earlier this month. Mr. Yu said China’s Communist Party had a special office in the company giving it supreme access to all the company data, even data stored in the United States.” Bytedance, the parent company of TikTok, has dismissed Mr.

Planning 100
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Bath & Body Works names Target vet as chief customer officer

Retail Dive

In the newly created role, Cooper will focus on growing the retailer’s customer base as the company moves further off-mall.

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Companies add ‘belonging’ to DEI goals

Retail Wire

Traditional diversity, equity and inclusion (DEI) programs that focus on identity groups can sometimes have the unintended consequence of pigeonholing individuals as either victims or villains. New programs that emphasize belonging (DEI-B) acknowledge that all people bring some biases to work and give them the time and space to identify preconceived views without the fear of being ostracized.

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How retailers can protect their most important KPIs with a curated marketplace model

Retail Dive

By utilizing a modern solution for drop shipping, retailers can quickly and easily add third-party products to their e-commerce sites and online marketplaces

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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AI speeds goods to Amazon’s customers

Retail Wire

Amazon.com uses artificial intelligence technology to make it easier for customers to shop for items to buy, optimize truck routes to deliver goods more quickly and determine where to warehouse inventory. “I think one area that we consider key in order to lower cost to serve is on inventory placement,” said Stefano Perego, vice president of customer fulfillment and global ops services for North America and Europe at Amazon.

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Birchbox assets acquired by Retention Brands

Retail Dive

After months of growing vendor and customer complaints at Birchbox, parent company FemTec Health is winding down its business and selling off its assets.

ATS 105
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Kenco launches in-store competition to launch 100th year anniversary

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This year, JDE (Jacobs Douwe Egberts), is celebrating 100 years of one of its most tried and trusted coffee brands – Kenco. With a series of activities planned, the campaign begins with an uplifting in-store competition, on-pack design changes and an ATL campaign to support the centennial year.

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At Home completes $200M private placement

Retail Dive

As other companies exit the sector, the retailer says the move will strengthen its financial position and lead to growth opportunities.

ATS 105
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.