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Workforce engagement and empowerment have come to the forefront, especially as more retailers struggle to build up their store headcounts. Both retailers and their customers now expect associates to do more, do it better and accomplish it more quickly — but the reality is that they’re not always equipped to do so. That’s why UNTUCKit is investing more in employee training, especially as it sets its sights on further expansion.
The Global Startup Ecosystem Report (GSER) 2021 reveals that Melbourne’s start-up ecosystem value has grown by more than $3 billion in the past 12 months, and is now valued at more than $10 billion. This is a significant increase, with Melbourne’s start-up ecosystem valued at $2.21 billion in 2018, $3 billion in 2019 and $7 billion in 2020 – a growth rate of 475 per cent in four years.
According to McKinsey research, 75% of consumers tried new brands and shopping behaviors during the pandemic and they plan to stick with them moving forward. That is why the firm believes that, in order to differentiate and grow, brands need to embrace a combination of creativity, analytics and purpose. During this discussion, Alicia Esposito sits down with Jess Huang, Partner at McKinsey & Company, to discuss this “new growth triple play” and how marketing teams, specifically CM
The St David’s Partnership, owners of St David’s Cardiff , has announced the forthcoming expansion of Laings’ Cardiff showroom. Set to relaunch next month, the upsized 4,735 sq ft showroom will welcome esteemed brands Rolex and Patek Philippe, marking a Welsh debut for the latter. The transformation of the family-run jewellers’ existing boutique at St David’s forms an integral part of Laings’ UK-wide expansion plan, with a £3 million investment into its presence in Cardiff.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints and design:retail are thrilled to announce the return of the Markopoulos Award , one of the industry’s most prestigious honors. The award recognizes outstanding achievement and contributions in visual merchandising and store design. For the past 24 years, design:retail has presented one notable industry professional with the Markopoulos Award, an honor named after the late visual merchandising legend Andrew Markopoulos, whose vision and principles helped establish the artistr
Automation: The Truth About the Easy Button. If there’s one thing the last year and a half has taught us, it’s the importance of building resilience and agility into our businesses, our teams, and how they operate. It’s no wonder, then, that the same pandemic response that accelerated organizations’ move to the cloud has also intensified the automation imperative.
This week we feature an article by Noa Danon, co-founder and CEO of EverAfter, a company that helps build lasting relationships with customers and partners using data and content. She writes about how companies can keep their customers happy while looking for opportunities to sell more. SaaS has changed the traditional sales rules. With SaaS, purchases are mainly cloud-based with major demand.
This week we feature an article by Noa Danon, co-founder and CEO of EverAfter, a company that helps build lasting relationships with customers and partners using data and content. She writes about how companies can keep their customers happy while looking for opportunities to sell more. SaaS has changed the traditional sales rules. With SaaS, purchases are mainly cloud-based with major demand.
Earlier this year in a blog post , I shared a bit about our Auth-DoH idea. In case it’s not top of mind, let me help refresh your memory. Auth-DoH is essentially a safer way to publicly advertise private services. It’s a forward-looking idea to improve DNS security. Another forward-looking idea is Discovery of Designated Resolvers (DDR). DDR allows for upgrading from insecure DNS to secure DNS.
France’s Kering will stop using animal furs in all its collections, joining a growing list of luxury fashion houses to respond to customer demands for ethical and sustainable clothing and accessories. The decision comes four years after its star label Gucci announced it would forego fur. A number of fashion houses followed suit, including Italy’s Prada, Burberry and outerwear specialist Canada Goose, which had come under fire for its use of coyote fur.
Earlier this year, Cisco completed its acquisition of imi mobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. Our guest blog this week comes from the imi mobile team. The rise in eCommerce driven by changes in consumer shopping behavior as well as the pandemic, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.
Costco posted a 9.4 percent gain in same-store sales for its fiscal fourth quarter, with clubs in the U.S. enjoying a 10.3 percent increase. The warehouse club’s earnings per share came in at $3.76, exceeding the $3.58 expected by analysts.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Madewell and ThredUP have partnered to open a temporary store in Brooklyn selling second hand items from the fashion brand at a significant discount. The concept, known as A Circular Store, brings together two companies that have worked together before. Madewell is one of the most popular brands sold on ThredUP’s online platform.
Blackstock & Weber Founder Chris Echevarria, who as a store employee once caught Mickey Drexler's attention, sees the classic men's loafer as an ideal canvas.
New York City became the first in the nation to pass a law that prevents third-party delivery companies from charging independent workers a fee to collect their pay. It also prevents services from charging those making deliveries for insulated food bags. Restaurants must now make their bathrooms available to workers making food deliveries for them.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Nisa is offering its retailers a special promotion ahead of National Curry Week, which runs from 4 to 10 October. The deal is designed to offer customers all they will need for a curry night for £7. Shoppers can choose two main courses from three curry options from the Co-op takeaway range; korma, tikka or. This story continues at Spicy deal for Nisa retailers.
Amid soaring sales, the retailer is limiting the amount of toilet paper, bottled water and other products members can buy as supply chain challenges mount.
Throughout our daily routines, we always think about the future and the possibilities of ‘what if.’ Meteorologists predict what kind of hurricane we’ll see; stockbrokers predict how companies will perform in the future, and scientists predict different hypothetical outcomes to make world-renowned discoveries. There are predictions all around us, so why can’t our network do the same?
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
A two-story retail experience opened at the department store's flagship, and Mattress Firm and Guitar Center are the latest to confidentially file to go public.
Country Choice has expanded its Halloween range with three new products. New for this year are two 85g Halloween Cupcakes in Bat and Ghost variants, each made of chocolate sponge topped with icing and chocolate Halloween decorations (£1.49). Halloween Mallow Ghost (50g; £1.09) is a spooky shaped marshmallow with sugar decorations on a biscuit base. This story continues at Country Choice unveils trio of Halloween launches.
A forecourt retailer where the petrol station has repeatedly closed because of delivery problems says that his shop has continued to trade well. David Charman, who runs the 3,000 sq ft Spar forecourt store at West Malling in Kent, said that the pumps being closed has been disruptive, but had also shown that most of. This story continues at Some forecourt stores continue to trade well even when the petrol pumps run dry.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
A new study into cooking behaviour has revealed that more people are taking the time to cook their meals from scratch compared to pre-pandemic. The results, released by leading dry rice brand, Tilda, uncover what consumers most enjoyed preparing and identify opportunities for retailers to tap into a growing interest in scratch cooking, by ensuring they stock the highest quality ingredients to help shoppers create the best results.
Ribena is partnering with Channel 4 to launch a three-month TV campaign for its Sparkling variants. Five 10-second adverts will run from tonight until Christmas Eve across Channel 4’s Friday evening programmes, aimed at Ribena Sparkling’s affluent consumer audience. The campaign will also include social media and radio advertising and POS material for retailers.
Kering, the parent company of luxury fashion brands including Alexander McQueen, Balenciag, Gucci and Yves Saint Laurent, announced that it will ban the use of animal fur in all its products by the fall of 2022. “The time has now come,” said Kering CEO and Chairman, François-Henri Pinault. “The world has changed, along with our clients, and luxury naturally needs to adapt to that.
Monday (20th September) marked the next stage in Pantys European retail expansion by joining the Zalando platform as the first menstrual underwear brand to be stocked on the site. The ecommerce platform will sell the Tanga, Bikini and Hot Pant styles in both black and pink colourways, ranging from size XS – XL will be available on Zalando now.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
BP said that it had to temporarily close “a handful” of gas stations in the UK due to a lack of truck drivers to deliver fuel supplies. The company, which supplies 1,200 BP-branded gas stations in the UK, said it will “continue to work with our hauler supplier to minimize disruption and to ensure efficient and effective deliveries.
In this blog we’ll walk you through the five most important things you need to know about the new MuleSoft Champions program. The recently launched MuleSoft Champions program is a way to develop and recognize capabilities of business leaders on broad industry trends across our partner and customer ecosystem. This program ensures developers and architects […].
Stitch Fix has opened up its site to allow non-subscribers to buy clothing and shoes. The company’s Freestyle direct purchase option will take time to build, according to CEO Elizabeth Spaulding. “We are going to be launching many new features, more brands and personalized stores,” she said. “We want to give ourselves time to really make this big transition into becoming the destination for personalized shopping and styling.”.
It’s no secret that our customer’s security needs are continuing to evolve and change as organizations transition to the cloud – whether it’s to support sustained hybrid work posture or adopt strategies like Zero Trust or Secure Access Service Edge (SASE) – customers need end-to-end security that simplifies the experience, reduces complexity, and integrates with their existing security investments.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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