Retail Wire

JANUARY 14, 2025

Starbucks' open-door policy previously allowed people to use the restrooms and linger around without buying anything.

264

264

Inside Retail

JANUARY 14, 2025

Last week, a new addition to Kmarts product range made Alex Gransbury rethink his approach to patenting. He was on a call with one of his Dreamfarm employees when he first heard that one of his inventions had been copied and pasted. For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations.

Advertising 263

Advertising Promotions Fashion Marketing 263

Retail TouchPoints

JANUARY 14, 2025

One of the core values of Dick Schulze, Founder of Best Buy , was learning from challenge and change a prescient insight from a retail leader in the 80s who realized even then that in retail, especially in consumer electronics retail, there would be constant change. Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today.

Consumer 287

Consumer Marketing Management Fulfillment 287

Retail Focus

JANUARY 14, 2025

M-Cube , the in-store digital solutions provider, has today unveiled M-Lab, its music catalogue powered by AI dedicated to the retail industry. The catalogue supports retailers in creating and innovating musical journeys in-store. As stores battle to stand out and differentiate themselves from competitors, retailers are rightly focused on building an emotional connection with their customers.

Target Market 148

Target Market Fashion Marketing Consumer 148

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail TouchPoints

JANUARY 14, 2025

The Buckle, Inc. , will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer and employee in its 440+ stores across 42 states. Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The retailer is especially known for its denim assortment, which includes various fits, styles and finishes from leading denim brands, as well as its exclusive brand, BKE.

Apparel 278

Apparel Store Operations Accessories Shopping 278

A1 Retail

JANUARY 14, 2025

Poundland is launching its Against Retail Crime initiative this week as part of its ongoing efforts to address increasing shop theft, as well as abuse and harassment of its colleagues. Poundland is investing significantly in security enhancements. Part of this investment will support its 800-plus store estate as its equipped with anti-theft innovation to deter shoplifting and with communication headsets to allow its people to communicate quickly when incidents occur and take action swiftly and s

Loss Prevention 103

Loss Prevention Shopping ATS 103

Shopping Center

JANUARY 14, 2025

Jacksonville, Fla. Kimco Realty has acquired The Markets at Town Center, a 254,000-square-foot shopping mall located in Jacksonville, for $108 million. Sprouts Farmers Market anchors the property, which was… The post Kimco Realty Acquires 254,000-Square-Foot Shopping Mall in Jacksonville, Florida appeared first on Shopping Center Business.

Shopping 59

Shopping Location Marketing ATS 59

Retail TouchPoints

JANUARY 14, 2025

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With a need to differentiate yet simplify their offering, retailers face increasingly complex decisions about whether there is room for them to play, and if so, how to build and roll out their vision. The traditional debate of whether to build or buy a solution has dominated industry discussions, but this binary choice no longer serves the sophisticated needs of

Advertising 173

Advertising Marketing Planning ATS 173

Inside Retail

JANUARY 14, 2025

In February, Macys then-newly appointed CEO, Tony Spring, said the strategy, aptly named A Bold New Chapter, served as a strong call to action. It challenges the status quo to create a more modern Macys, Inc, Spring explained. We are making the necessary moves to reinvigorate relationships with our customers through improved shopping experiences, relevant assortments and compelling value.

Planning 130

Planning Department Stores Customer Experience Point of Sale 130

A1 Retail

JANUARY 14, 2025

The Perfume Shop has implemented the first phase of their Store+ app initiative. Store+ is an initiative designed to enhance the customers shopping experience and make it easier for them when it comes to making an informed perfume purchase. Store+ has been launched in response to The Perfume Shops extensive customer and market research which identified that nearly three-quarters (72 percent) of customers often require further additional information and services when in-store, with 58 percent reg

Shopping 103

Shopping Accounting Marketing Planning 103

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Inside Retail

JANUARY 14, 2025

Retails Big Show, the National Retail Federations (NRF) annual conference, held in New York City from January 12-14, attracts the best and brightest the retail industry has to offer. One of the biggest players in the business is none other than American big-box retailer Walmart. With over 4700 locations spread out across the US, meaning one store is located within 10 miles of approximately 90 per cent of the population, and a workforce that is larger than the US Army with over 2.1 million associ

Consumer 130

Consumer Marketing Location Planning 130

Hyken

JANUARY 14, 2025

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is hospitality mentality? What role does storytelling play in creating memorable customer experiences? Why is meeting or exceeding customer expectations important in the hospitality industry? How do personal interactions complement technology in creating a seamless customer service experience?

Customer Experience 113

Customer Experience Marketing Consumer 113

365 Retail

JANUARY 14, 2025

GUESS has unveiled its Winter Project for the 2024/2025 season, blending high fashion with immersive experiences across Europes premier alpine locations. Following the success of its debut year, the project highlights branded gondolas, ski lifts, and signature GUESS swings, enhancing outdoor engagement. The 2024/2025 edition introduces revamped logotypes inspired by frosted alpine hues, adding a refined touch to the activations.

Outdoor 64

Outdoor Apparel Fashion Advertising 64

Inside Retail

JANUARY 14, 2025

AKA Brands has appointed Ciaran Long as its new CEO following a positive fourth quarter driven by solid US sales growth. Long has held the joint role of interim CEO and CFO since March 2023 and helped the companyreturn to net sales growth and achieve three consecutive quarters of double-digit US sales expansion. Long holds 25 years of financial leadership, strategic development and management experience.

Finance 130

Finance Promotions Management Accessories 130

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail Bound

JANUARY 14, 2025

Selling your product to a retail buyer can be one of the most challenging yet rewarding experiences for any product manufacturer. The stakes are high, the competition is fierce, and the pressure to stand out can feel overwhelming, especially when dealing with seasoned retail buyers who have seen it all. But success in securing shelf space for your product can mean a significant boost for your brand, wider recognition, and, of course, increased sales.

Marketing 52

Marketing Management Retail Marketing ATS 52

Inside Retail

JANUARY 14, 2025

Nikes new CEO, Elliott Hill, says the company lost its way by focusing too much on the wrong things, and it needs to go back to what made it great. Hill was Nikes former president of consumer and marketplace, who retired four years ago after 32 years with the company. He came out of retirement in mid-October to take the companys reins off a beleaguered John Donahoe, who had presided over deteriorating fundamentals in a global marketplace that was becoming competitively hypercharged.

Wholesale 130

Wholesale Promotions Consumer Apparel 130

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! G Spot, the irreverent plant-based functional drinks brand co-founded by acclaimed actress Gillian Anderson, has secured its first supermarket listing with Sainsburys, marking a major milestone in the brand’s journey since launching 20 months ago.

Supermarket 105

Supermarket 105

Inside Retail

JANUARY 14, 2025

US fast food brand Wendys, the home of the square hamburger, launched with a store on Cavill Avenue in Surfers Paradise, Gold Coast on Wednesday (January 15). The arrival of the first Australian location in 40 years will kickstart national expansion. The master franchisee for Wendys Australia is the global leader in franchise operations, the California-based Flynn Group.

Location 264

Location Planning Marketing ATS 264

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! One of Scotlands oldest and most respected independent food and drink wholesalers, JW Filshill, is marking its 150th anniversary in 2025 with a raft of activity based around the theme Delivering Success that champions sustainability, innovation, community, and wellbeing.

Wholesale 52

Wholesale 52

Inside Retail

JANUARY 14, 2025

Myer’s proposal to acquire Premier Retail’s apparel brands Just Jeans, Jay Jays, Portmans, Dotti, and Jacqui E has received approval from the department store chain’s independent expert. “The independent expert… has advised Myer that it continues to conclude that the proposed combination is fair and reasonable to non-associated Myer shareholders, in the absence of a superior proposal,” said Myer in a stock exchange filing.

Department Stores 264

Department Stores Apparel Accessories Fashion 264

Retail Gazette

JANUARY 14, 2025

Asda has unveiled a host of changes to its leadership team in a bid to “satisfy the daily and weekly shopping needs of ordinary working people and their families who demand value” Liz Evans, who currently leads the George clothing brand, will be taking up the position of chief commercial officer for non-food and retail at the supermarket, leading its large store operations on a permanent basis, alongside her continued leadership of the George clothing brand.

Supermarket 105

Supermarket Store Operations Shopping ATS 105

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Landsec has reported a strong golden quarter across its portfolio of prime retail assets. Footfall and sales across the portfolio continue to grow, with major retail destinations owned by Landsec outperforming external benchmarks for the first three quarters of the financial year.

52

52

Advertisement

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Gazette

JANUARY 14, 2025

Card Factory has reported a strong performance over the key Christmas trading period, with revenue rising 4.7% in November and December. The retailer ‘s growth was driven by a higher average basket value, supported by expanded product ranges and strong sales of gift and celebration items. Like-for-like store revenue increased by 3%, which it attributed to the success of its seasonal Christmas offerings and the positive impact of its ongoing space optimisation programme.

Marketing 105

Marketing Management ATS 105

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As grocery retailers in the UK and Europe look ahead to 2025, global trends are providing a roadmap for success. According to a new report from IGD, six key trends are set to shape the future of the grocery retail sector.

Retail Trends 40

Retail Trends Consumer 40

Retail Gazette

JANUARY 14, 2025

Boots is targeting the savvy savers in its new value marketing campaign. The playful 30-second advert captures the excitement of customers as they share their recent purchases and the savings they have made. Set inside photo booth mechanic, the voiceover reinforces this message with the line, “Now that’s the smile of a savvy saver, the beam of bagging another bargain.” The campaign runs until 11 February across TV, VOD, digital audio, DOOH, print, YouTube and social media.

Beauty and Health 59

Beauty and Health Marketing ATS 59

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Very Group(the Group), which operates digital retailerVery, today (14 January 2025) announces its Christmas and Black Friday period trading results for the seven weeks to 27 December 2024. Very UK delivered retail sales growth of +2.3% year-on-year, supporting Group retail sales growth of +0.5% year-on-year.

ATS 52

ATS 52

Advertisement

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Gazette

JANUARY 14, 2025

Boots has poached Asdas retail boss Simon Gregg as its new chief retail, logistics and pharmacy operations director. Gregg joins the business on Monday (20 January) from his current position as chief ecommerce and retail officer at Asda, Retail Week reported. He spent the last eight years at the UKs third biggest grocer, responsible for its retail and online shopping channels.

Supermarket 105

Supermarket Grocer Store Operations Returns 105

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The twice-yearly landmark report by The Institute of Customer Service on the state of service across the UK shows satisfaction levels remain near their lowest level since 2015. The latest UK Customer Satisfaction Index (UKCSI), which benchmarks customer satisfaction of over 260 of the UKs leading businesses and has run since 2008, is 76.1 (out […]

40

40

Retail Wire

JANUARY 14, 2025

A nationwide ice cream recall is in effect.

ATS 246

ATS 246

Retail Times

JANUARY 14, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Managing traffic and space effectively is essential for maintaining safety and creating a positive shopping experience in retail environments. Solutions like cone barrier systems play a vital role in achieving these goals, offering practical, flexible options for traffic control.

Management 59

Management Shopping 59

Advertisement

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment