Wed.Aug 03, 2022

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As Inflation Weakens Shopper Loyalty, Retailers Can Win Them Back With Data and Personalization

Retail TouchPoints

Inflation reached 9.1% in June 2022, according to the U.S. Bureau of Labor Statistics Consumer Price Index (CPI), which is the highest rate in nearly 41 years. High inflation is weighing on shoppers’ budgets, with 62% expecting their living costs to increase even further over the next six months, according to data from Ernst & Young’s (EY) Future Consumer Index.

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Winners revealed for 2022 National Indigenous Fashion Awards

Inside Retail

Denni Francisco’s brand Ngali with the Warmun Art Centre has won the Fashion Designer Award at the 2022 National Indigenous Fashion Awards (NIFA) announced last night in Darwin. Francisco, supported by Australian fashion retailer Country Road, was one of six winners revealed in the awards, that recognise and celebrate innovation, diversity and ethical practices in First Nations people’s fashion and textiles.

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How DTC Brands Are Scaling the Store Experience

Retail TouchPoints

Direct-to-consumer (DTC) brands are increasingly turning to stores in order to continue their path to growth. However, if companies like Warby Parker and Allbirds have taught budding brands anything, it’s that the journey to omnichannel can be fraught with bumps — and financial losses — if a firm strategy isn’t in place. That’s why a panel of executive leaders representing DTC brands at various stages of growth came together for a panel during the Retail Innovation Conference & Expo.

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How viral DIYs on Facebook inspired Kmart Australia’s new product range

Inside Retail

From plant pots transformed into side tables, to bread boxes turned into nightstands, Kmart Australia’s affordable products have long inspired customers to use glue, paint and their own ingenuity to create stylish items for their home. Private Facebook groups with hundreds of thousands of members exist solely to share tips and ideas for Kmart hacks, with the best ones routinely going viral.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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New Ulta VC Fund Will Invest $20M in Emerging Retail Tech

Retail TouchPoints

Ulta Beauty has formally launched its venture capital fund Prisma Ventures , which will invest $20 million in emerging technology startups that seek to shape the future of online and in-store retail experiences. The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

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Woolworths at Work for SMEs launches online after a long beta phase

Inside Retail

Supermarket chain Woolworths has unveiled gteh post-beta iteration of its business-focused online shopping platform, Woolworths at Work. The company says the website aims to make it easier for Australian businesses to buy groceries, food and necessities online. It will target clients ranging from offices, small- and medium-sized businesses, hospitals, and charities, to early childhood education facilities.

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More Trending

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Masquespacio designs “metaverse world” for Mango Teen store

Retail Focus

Spanish design agency Masquespacio has created the interior of the first Mango Teen shop in Barcelona, which was informed by the metaverse and aims to provide an interactive and dream-like shopping experience. Designed for customers aged 11 to 13, Masquespacio used graphic shapes to outline clothing displays and a colour palette of oranges and greens for the fashion shop interior.

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Buy Now, Pay Later: Risks and Rewards

Retail TouchPoints

The marshmallow test is a famous bit of social science research: Give a kid a marshmallow, tell them they will get a second one if they go 15 minutes without eating it, and then leave the room. If the kid is patient enough to wait for the second one, it’s considered a sign of future success. Except that (spoiler alert) it turns out that’s not really true.

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Using CI/CD Pipelines for Infrastructure Configuration and Management – Part 2

Cisco Retail

Welcome back everyone to the second part of the “Using CI/CD pipelines for infrastructure configuration and management” blog series. As you might remember from the previous blog , the pipeline we are building is using GitLab CE, pyATS , Ansible, and Cisco CML. In this blog, we will install GitLab CE and get it ready for the next steps. Installing GitLab CE.

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Tiffany Marries NFTs With Jewelry in Limited-Edition CryptoPunks Collection

Retail TouchPoints

Tiffany & Co. will launch a collection of 250 non-fungible tokens (NFTs) on Aug. 5, 2022 that can be redeemed for a physical pendant called an NFTiff. Each NFTiff is designed to look like its NFT counterpart and costs 30 ETH , or more than $49,000 as of June 3, and buyers are limited to three each. The NFTs used for NFTiffs will come from the CryptoPunks collection, which contains 10,000 designs.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Walmart lays off 200 from its corporate workforce

Retail Dive

The retail giant said it’s evolving and while it is cutting some roles it will also create new ones in other areas.

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From self tanning to sun care: How Australian Glow is taking on the US

Inside Retail

Skincare brand Australian Glow is the latest direct-to-consumer offering opening itself up to equity crowdfunding, with a Birchal investment campaign ready to kick off in the coming weeks. The business, launched in 2018, is now available across a number of bricks-and-mortar players around the globe, including Priceline in Australia, Superdrug in the UK, and Macy’s, Revolve and Ulta in the US.

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CVS ups annual forecast following strong quarter

Retail Wire

CVS reported an eight percent gain in same-store sales, well above the 0.3 percent decline that Wall Street analysts were expecting. The drugstore giant, which raised its earnings forecast for the year, saw pharmacy same-store sales improve 7.6 percent and front-of-store comps jump nine percent.

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Meet the rising star of the week: Kevin Nguy, Ikea

Inside Retail

Last month, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia ’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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The Latest Small Business Grants for Women and Minority Entrepreneurs

Small Biz Trends

Despite progress in recent years, women and minorities still face barriers to entry in the business world. Specifically, these entrepreneurs are generally less likely to get funding from traditional sources. However, there are small business grants that aim to address these discrepancies. Here are several opportunities for women and minority entrepreneurs to consider.

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Welcome to digital art gallery Teleport, the offline version of the metaverse

Inside Retail

Teleport, the brainchild of founder and CEO, Edward Eremyan, made quite a splash in Hong Kong last year, as its immersive exhibition showcased a multi-sensory journey into an artistic sphere of digital experiences. It was dubbed as the world’s first “Metaversive Experium” in a 5,000 square feet exhibition space with state-of-the-art technology, music and animation that offered visitors a truly immersive experience.

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Fallen unicorns: 9 retailers that have recoiled from sky-high valuations

Retail Dive

After reaching or eclipsing the billion-dollar mark, these companies have tumbled back to earth — or disappeared.

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From self tanning to sun care: How Australian Glow is taking on the US

Inside Retail

Skincare brand Australian Glow is the latest direct-to-consumer offering opening itself up to equity crowdfunding, with a Birchal investment campaign ready to kick off in the coming weeks. The business, launched in 2018, is now available across a number of bricks-and-mortar players around the globe, including Priceline in Australia, Superdrug in the UK, and Macy’s, Revolve and Ulta in the US.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Amazon slows network expansion in response to cooling customer demand

Retail Dive

The e-commerce giant estimates 40% of its capital investments this year will go toward warehouses and transportation capacity, down from 55% in 2021.

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The self-diagnostics pandemic: bringing certainty to an overnight category

Inside Retail

It’s ironic, but the health crisis caused by the Covid-19 pandemic is also likely to have spurred the biggest healthcare revolution in a generation – which includes the acceleration of self-diagnostics, better known as self-testing. In the blink of an eye (a few more blinks in Australia compared to other countries), self-testing for Covid-19, through lateral flow Rapid Antigen Tests (RATs), became a normalised form of diagnostics, and one which delivered significant preventative benefits. .

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Allbirds lays off 8% of its global corporate workforce

Retail Dive

Twenty-three people were let go last week after the footwear brand, facing rising costs, evaluated roles and processes to prep for its next phase of growth.

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Charles & Keith names Kpop group Itzy as brand ambassador

Inside Retail

Singapore-based fashion brand Charles & Keith continues to lure Gen Z consumers with the appointment of the rising Kpop all-girl group Itzy as its newest global brand ambassador. In their new role, Itzy’s members will front Charles & Keith’s upcoming Fall 2022 campaign, which will go live on August 16. Itzy follows Krystal Jung, who was appointed as the brand’s first global ambassador earlier this year.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Cisco ISE APIs and Programmability

Cisco Retail

I spent the first few years of my networking career avoiding scripting. Even though I had studied programming in college, I liked getting my hands dirty with CLI and didn’t see the need to make life complicated by messing with code. Then, when I came back to Cisco in 2015, I was assigned to work on programmability and I was forced to learn about APIs, Python, Ansible, and a host of other tools that network engineers often avoid.

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Seven Ways to Handle Abusive Customers (And One Way Not To)

Hyken

No employee should be treated poorly by customers. . I feel bad for the people who work at the airport luggage office. The office is usually next to the baggage carousel, and the airline employees who work there interact with one passenger after another, all with the same complaint: My luggage is lost! . Nobody ever goes into that office to say, “Thank you, my luggage is here.

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20 Business Ideas for Women

Small Biz Trends

Female entrepreneurship is on the rise, and we’re seeing many business ideas for women emerge. For women business owners, the sky is the limit when pursuing opportunities and starting businesses – especially when there are more business ideas than ever to pursue! Business Ideas for Women Entrepreneurs. If you’re toying with the idea of starting a new business, there are many fantastic business ideas for women that are worth pursuing.

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Self-scanning stores to triple by 2027: report

Retail Dive

European countries are driving mobile checkout adoption, but the U.S. is catching up, the report suggests.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Music to the Gears: NVIDIA’s Clément Farabet on Orchestrating AI Training for Autonomous Vehicles

Nvidia

Autonomous vehicles are one of the most complex AI challenges of our time. For AVs to operate safely in the real world, the networks running within them must come together as an intricate symphony, which requires intensive training, testing and validation on massive amounts of data. Clément Farabet, vice president of AI infrastructure at NVIDIA, is a proverbial maestro behind the AV development orchestra.

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What is GoFundMe?

Small Biz Trends

Using the crowdfunding platform called GoFundMe is a way for small business owners to get money without getting a business loan. It’s one of the best resources available to a business owner trying to raise money for a company. It’s an option you should consider. Most people are familiar with GoFundMe as a way to raise money for personal causes, such as a medical challenge or similar hardship.

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Ulta Beauty launches digital innovation venture fund

Retail Dive

The beauty retailer is focused on investing in augmented and virtual reality, the metaverse and technology-powered custom beauty services.

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Autumn Fair announces Power of One® partnership with Products of Change

A1 Retail

Autumn Fair, the UK’s industry leading marketplace for wholesale home, gift, fashion, and Design & Source, at the NEC Birmingham from 4 th – 7 th September, has announced it is partnering with Products of Change (POC) to deliver a series of one-on-one and group educational sessions and workshops for attendees as part of the next stage of its Power of One ® campaign to empower and energise retailers and consumers to change the future of retail, one step at a time.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.