Retail TouchPoints

APRIL 12, 2023

The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.

Promotions 354

Promotions Marketing Management ATS 354

Inside Retail

APRIL 12, 2023

US-based Duck Donuts has signed a franchise agreement to open five outlets in Sydney, Australia. The company is also planning to open three stores in the Bahamas and 10 in Iraq. The brand, headquartered in Pennsylvania, began franchising in 2013 and now operates in three international locations along with 115 locally owned stores in the US. Eric Lavinder, Duck Donuts’ chief development officer, said: “We welcome our newest franchise partners to the system and look forward to supporting th

Planning 264

Planning Location 264

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024.

Customer Experience 334

Customer Experience Shopping Consumer Fulfillment 334

Inside Retail

APRIL 12, 2023

In recent years, India has emerged as a major market for luxury brands. The country’s growing economy and expanding middle class have created a favourable environment for global brands to set up shop and tap into a new consumer base. According to statistics from the India Brand Equity Foundation, the retail sector in the country is expected to be worth US$2 trillion by 2032.

Department Stores 261

Department Stores Consumer Marketing Accounting 261

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

APRIL 12, 2023

Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims to reduce the impact of return costs, according to Seeking Alpha. The charge only occurs if return options at Whole Foods , Kohl’s or Amazon Fresh locations are closer, or just as far as, the nearest UPS store offering returns. The new fee is in addition to the existing charges already incurred by customers who use UPS stores, which cover the cost of the delivery driver needed to pick up the

Returns 264

Returns ATS Location Management 264

Inside Retail

APRIL 12, 2023

Tupperware is seeking potential investors and has engaged with financial experts, facing the risk of collapse if it fails to attract sufficient capital. “There is substantial evidence doubt about the company’s ability to continue as a going concern,” the company said in a stock exchange filing. Tupperware has recently received a delisting warning from the New York Stock Exchange after failing to file its annual reports and its share price plunged 50 per cent in one day earlier this week.

Finance 246

Finance Marketing Planning Consumer 246

Inside Retail

APRIL 12, 2023

During the years affected by Covid-19 pandemic restrictions, when freedom of movement was restricted, Australian retailers redoubled their efforts to consolidate their position in the local market. But, following the opening of international borders, it appears that more businesses are expanding their horizons, and are looking for ways to reach new markets and audiences.

Wholesale 246

Wholesale Returns Fashion Marketing 246

Retail TouchPoints

APRIL 12, 2023

Walmart will close four Chicago stores on April 16, noting in an unsigned announcement that the “difficult decision” stems from a lack of profitability for the retailer in the city. The stores’ pharmacies will remain open for up to 30 additional days to serve patients. “We know the community will have questions about why we are closing these locations,” said the announcement.

Location 254

Location Marketing Store Operations ATS 254

Inside Retail

APRIL 12, 2023

Wesfarmers has sold all of its remaining shares in the supermarket chain, Coles Group, which it spun off in 2018. “Since the demerger of Coles from Wesfarmers in November 2018, Wesfarmers has gradually reduced its shareholding in Coles,” said the company in a statement. According to Reuters, the deal value is estimated at $688 million or $18.50 per share.

Supermarket 246

Supermarket ATS 246

Retail Wire

APRIL 12, 2023

Wegmans may replace its Buzz Coffee Shops with self-service stations in some or all of its stores. The company issued the following statement: “We are in the process of piloting a self-serve coffee model at select stores in Rochester. As part of this pilot, we are introducing self-serve coffee machines that allow customers to choose from a variety of specialty and brewed coffee drinks, made freshly just for them.

Shopping 189

Shopping ATS 189

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Inside Retail

APRIL 12, 2023

Queensland-headquartered sportwears retailer LSKD has established its first North American storefront, in San Diego, California. The 240sqm store showcases the brand’s key styles and collections and includes office space for the US team and a community facility for the brand’s employees. The company said the creation of a US headquarters is part of LSKD’s objective to create a global community and inspire individuals to chase the vibe.

Location 246

Location ATS 246

Retail Dive

APRIL 12, 2023

Walmart has traditionally favored operating in suburban and rural areas, and is pulling back on its smaller Neighborhood Market locations.

Location 142

Location Marketing 142

Inside Retail

APRIL 12, 2023

Luxury conglomerate LVMH is reaping the rewards now that Chinese consumers are free to hit the stores again and splurge on luxury goods. The French company has reported 17 per cent year-on-year growth for the quarter that ended March 31, reaching 21 billion euros (US$23.1 billion) in revenue. The double-digit gain was driven by the strong performance in Europe and Japan and a significant resurgence in Asia as demand increases and cross-border travel rebounds.

Boutique 130

Boutique Returns Fashion Consumer 130

Retail Dive

APRIL 12, 2023

Small chains are most at risk due to lack of capital to build an omnichannel offering.

ATS 134

ATS 134

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Inside Retail

APRIL 12, 2023

You may have noticed a steady stream of articles in the media featuring people who have ‘different minds’. Humans’ unique brain ‘wiring’ contributes to how we think, learn, socialise and interact with our environment. Neurodiversity, a term coined by Australian sociologist Judy Singer in the late 1990s, describes the naturally occurring and infinite neurological differences inherent within the human population.

Customer Experience 130

Customer Experience Shopping Checkout Supermarket 130

Retail Focus

APRIL 12, 2023

Fashion Week… to what extent a national event can have an impact on retail and retail businesses? National events, such as Fashion Week, provide a platform for designers to present their latest collections to a large audience of buyers, media, and industry professionals. This can increase brand awareness and exposure, which can translate into more sales and collaborations.

Fashion 130

Fashion Promotions Consumer Marketing 130

Inside Retail

APRIL 12, 2023

The first quarter of 2023 has seen a revival in foot traffic at China’s outlet malls and sales are revving up again. Good riddance to motheaten 2022, when outlet centres like the 16 operated by Sasseur Group were hammered by weeks of shortened operating hours to reduce electricity consumption, and then rolling Covid lockdowns throughout August-September that throttled their top and bottom lines.

Fashion 130

Fashion Accounting Apparel ATS 130

Retail Wire

APRIL 12, 2023

Pet owners who want only the best for their dogs and cats are spending big on foods made with human-grade ingredients. “Many are pushing natural or healthy, and people look at the ingredient list and assume because they recognize everything that the diet has to be healthier,” said Cailin Heinze, a board-certified veterinary nutritionist and executive director of the Mark Morris Institute.

ATS 130

ATS 130

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Fulfillment

Inside Retail

APRIL 12, 2023

Brisbane-based adaptive fashion brand Christina Stephens has unveiled a new collection designed by the world’s first quadriplegic fashion designer, Carol Taylor. The new Unwrapped Collection is designed specifically for prosthesis wearers, quadriplegics, paraplegics and those in a part-time or permanently-seated position. The design addresses specific considerations of durability, pressure sores, dexterity, temperature control and sensory challenges while providing easy access allowing people to

Fashion 130

Fashion Accessories 130

Retail Wire

APRIL 12, 2023

Americans are willing to wait up to three weeks to receive deeply discounted items from online platforms such as Temu. Demand for same- or next-day delivery has dropped in the past year from 18 percent to 10 percent, according to Popout.

Consumer 130

Consumer 130

Inside Retail

APRIL 12, 2023

Wendy’s Burgers is ramping up its expansion in Australia , after announcing plans to enter the market last year. Here, Abigail Pringle, the brand’s president, international and chief development officer, reveals how Wendy’s aims to differentiate itself from the likes of McDonald’s and Hungry Jack’s, where it’s looking to open restaurants and the key to its global success.

Planning 130

Planning Finance Marketing Location 130

Retail Wire

APRIL 12, 2023

Clothing from Abercrombie & Fitch, Anthropologie, Free People, Levi Strauss, Madewell, Urban Outfitters and Zara top the list of brands popular in the resale market. Second-hand clothing sales are expected to jump to $70 billion in 2027, up from around $44 billion today.

Marketing 130

Marketing 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

APRIL 12, 2023

A fee will apply if an Amazon Fresh, Whole Foods or Kohl’s location is within the same distance or closer to the customer’s delivery address.

Returns 126

Returns Location 126

Retail Wire

APRIL 12, 2023

McDonald’s is not an outlier. The company, which last week closed its corporate offices and sent out pink slips to employees, is among a group of businesses that have chosen to virtually lay off workers for security and other reasons.

100

100

Retail Dive

APRIL 12, 2023

The beauty company finalized its sale to investors, including Jefferies Finance, and appointed Cliff Moskowitz to the chief role.

Outdoor 122

Outdoor Finance 122

Retail Wire

APRIL 12, 2023

The Consumer Price Index (CPI) rose 0.1 percent month-over-month in March, below the 0.2 that economists expected. The report comes right before the Federal Reserve Bank’s policy meeting to consider whether or not to raise the Prime Rate.

Consumer 100

Consumer 100

Advertiser: ZoomInfo

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Marketing

Retail Dive

APRIL 12, 2023

Melanie Babcok takes on the role as many retailers delve into advertising as an additional revenue stream.

Advertising 105

Advertising 105

Retail Wire

APRIL 12, 2023

Bookshop.org allows independent bookstores to open a digital storefront on its platform. Indie stores participating in Bookshop.org’s pool receive 10 percent of its total sales in equal shares.

100

100

Retail Dive

APRIL 12, 2023

The hair color company will offer customers discounts and free services based on their membership tier available for at-home and Hair Color Bar clients.

ATS 105

ATS 105

Retail Wire

APRIL 12, 2023

The Federal Trade Commission has fined The Bountiful Company, maker of Nature’s Bounty vitamins and supplements, $600,000 for engaging in “review hijacking” by merging multiple products on a single page to make them appear to have better ratings and reviews than they would have on their own.

100

100

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