Tue.Jan 23, 2024

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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. And after three years of pandemic aftershocks, industry experts confirmed what everyone in attendance felt (especially in their aching feet): the Big Show is officially back. The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize custo

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Gami Chicken and Beer’s sales surge amid healthier options rollout

Inside Retail

Korean restaurant chain Gami Chicken and Beer saw its sales more than doubled in the second half of last year, upon the introduction of healthier menu options. The restaurant, first launched in 2006, saw sales growth of 172 per cent from June to December, thanks to the addition of individual menu items. Sales of the individual items surged 152 per cent during the period. “Gami Chicken has gradually introduced individual menu items such as Bibimbap, Kkochi Salad, Gochujang Chicken, and a Ga

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Walmart Shutters Store No. 8 Innovation Incubator

Retail TouchPoints

Walmart will reportedly shut down its Store No. 8 innovation unit, according to the Wall Street Journal and other media outlets, as the retailer seeks to cut costs and find new ways to develop and test new ideas. The division, which was formed in 2017 following Walmart’s acquisition of Jet.com , has been the incubator for initiatives including shopping via text message and a recently released software development kit (SDK) to make it easier to integrate Walmart commerce into games and apps.

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Ultra Violette raises $15m from private equity investor for American expansion

Inside Retail

Australian sunscreen brand Ultra Violette has secured a $15 million capital from US consumer growth equity firm Aria Growth Partners, as it seeks to further expand in North America. The investment coincides with Ultra Violette’s celebration of its fifth anniversary. Aria has taken an undisclosed stake in the business in what marks the first time Ultra Violette has taken outside capital, having previously been bootstrapped by its founders Ava Chandler-Matthews and Rebecca Jefferd, (pictured above

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Retail Theft Prevention: Tips for Protecting Your Business

Tokinomo

In an era where retail theft is evolving into a sophisticated challenge, businesses across America are facing an unprecedented surge in shoplifting and organized retail crime (ORC). These shifts are not only impacting the bottom line of businesses but also altering the shopping experience for consumers nationwide.

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Kogan’s gross sales decline, profit up amid shift to light-capital business

Inside Retail

Pureplay, listed online retailer Kogan said its gross sales fell in the first half of the current fiscal year amid inventory reduction as the company continues its evolution into a more light-capital business. Kogan’s gross sales fell 5.6 per cent year over year to $445.4 million in the first half ended December 31 last year. However, gross profit increased 42.1 per cent to $89.5 million and gross margin improved to 36 per cent.

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Next-gen innovations are paving the way for sustainable silk

Inside Retail

Scientists and innovators are working towards creating a new generation of silk fabrics that can match the textile’s positive attributes without harming the environment, according to the latest report from the Material Innovation Initiative (MII). “Fashion designers love to use silk,” said Thomaine Dolan Dow, director of materials innovation and design at MII.

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$200 Annual Date Night Pass Launches at Applebee’s

Retail Wire

Applebee's has just launched a new unique offer: a date night pass that costs $200 and covers about a year of weekly date nights.

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What’s love got to do with it? Retailers rethink Valentine’s Day campaigns

Inside Retail

Valentine’s Day is right around the corner and retailers are already gearing up for one of the most commercially viable days of the shopping year. While Valentine’s Day has traditionally been marketed towards those in romantic relationships, efforts to broaden the scope of the holiday to include friends, pets and even oneself, have created new opportunities for a wider range of businesses to get involved.

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Target Workers Terminated for Buying Popular Stanley Cups

Retail Wire

A limited-edition Stanley Quencher cup was briefly on sale at Target for $50, but some employees are paying a bigger price for them.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What is the say-do gap, and what does it mean for sustainable retailers?

Inside Retail

In a climate-conscious society, brands are looking to become more sustainable for many different reasons, and businesses across sectors, from fashion to furniture to fast-moving consumer goods, are exploring the circular economy as part of this. Almost 200 countries have signed the Paris Accord to limit global warming to 1.5 degrees, Australia being one of them.

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Walmart Closes Its Store No. 8 Experiment

Retail Wire

Walmart has decided to close down Store No. 8, which served as an incubation center for fresh tech ideas.

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Lidl invests £37m in staff pay increase

Retail Gazette

Lidl is investing £37m into staff pay, which will see 26,000 hourly-paid colleagues receive the “highest rates of pay” in the sector. The discounter is increasing entry level rates for staff outside of the M25 from £11.40 to £12, rising to £13 with length of service, and those working within the ring road, from £12.85 to £13.55 and increasing to £13.85 over time.

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Johnson & Johnson To Pay $700M in Talc Baby Powder Controversy

Retail Wire

In a major development, Johnson & Johnson has agreed to pay $700 million. This hefty sum is to settle an investigation led by over 40 U.S. states regarding the safety of J&J's talc baby powder and other talc-based products.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Co-op unveils plans to hit 8m members by 2030

Retail Gazette

The Co-op has unveiled plans to boost its number of members from 5m to 8m by 2030. The retailer has set the target as membership numbers rose ahead of expectations, jumping nearly 15% on last year, according to the business. The convenience giant also saw a 21% rise in its members shopping with Co-op during December. It is targetting a larger share of the convenience market via omnichannel growth, with plans to acquire new stores, more than double its number of new franchise stores, open 400 Nis

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Hundreds of Apple Vision Pro Pre-Orders Landed on eBay With Premium Price Tags

Retail Wire

As Apple's Vision Pro mixed reality headset pre-orders went on sale over the weekend, it has been tricky to measure if everyone who purchased a set did so through the right channel.

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Victoria Centre Welcomes Fashion Powerhouse H&M This Spring

365 Retail

Nottingham’s Victoria Centre is set to expand its retail roster with the addition of H&M this Spring. The centre, under the ownership of SGS and managed by Global Mutual with Savills overseeing property management, has confirmed that the Swedish retailer will be relocating from its current Lister Gate location. The new H&M outlet is strategically positioned in the lower mall of the Victoria Centre , occupying the space formerly held by Topshop.

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KeyStore retailers highlight benefits of Filshill’s EPOS system

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Many KeyStore owners have adopted the system which offers huge benefits and enables retailers to stay on top of their business wherever they are – in the shop, at home, and also on the move. For Tony and Rachael Hewson, however, the technology has also helped convict a shoplifter who targeted their KeyStore Middleham store […] If you want more info

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Lidl GB Elevates Employee Wages in £37 Million Payroll Expansion

365 Retail

Lidl GB has unveiled a substantial £37 million investment in employee remuneration. This move elevates the company to the position of offering the highest hourly pay rates in the industry for its store and warehouse staff. The announcement comes on the heels of a remarkably successful Christmas trading period. Effective from March 1st, the hourly rates for Lidl GB’s entry-level positions will experience a notable increase.

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Aldi to create 500 new apprenticeships roles this year

Retail Gazette

Aldi said it will create up to 500 apprenticeship roles across the UK this year. The discounter said that applications for its scheme have opened, with roles going across stores, buying, logistics and HGV driver roles. Aldi said store apprentices can earn £8.44 an hour in the first year, rising to £11.83 per hour in their third year with paid breaks.

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All About the Hot Money Trend Loud Budgeting

Retail Wire

The term gives a trendy name to an old concept, penny pinching.

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Boohoo loses

Retail Gazette

A raft of senior Boohoo directors are understood to have left the online retailer. The ecommerce giant’s trading director Sam Brocklebank, wholesale and product operations directo Marie Laskowski, and product director Claire Asher, are believed to have left the business, Drapers reported. MissPap CEO and Boohoo group brand director Samantha Helligso is also understood to be departing from the retailer during the coming months.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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The Changing Landscape of Digital Transformation: Insights from the 2024 Connectivity Benchmark Report

Mulesoft

Digital transformation has become a crucial aspect for organizations to thrive and meet disruptions head-on. With the widespread adoption of generative AI, IT leaders have begun to adapt their strategies to meet shifting customer demands. In this blog post, we will explore the key findings from the 2024 Connectivity Benchmark Report, which sheds light on […] The post The Changing Landscape of Digital Transformation: Insights from the 2024 Connectivity Benchmark Report first appeared on Mul

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Globalization: A Resource Guide

LS Retail

©iStock/wael alreweie This resource guide is created by Library of Congress to help users understand globalization, its history, the elements it comprises, and the current trends. It also provides resources for keeping current with the latest research on the subject for further exploration. Not sure if they are keeping this up to date but it's worth a look to see what they have shared on defining globalization, its history, trends, and databases.

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Using Data Connectors for a Consolidated View of Risk in Cisco Vulnerability Management   

Cisco Retail

Protecting your organization against cyber threats is a top priority. It’s no secret that data breaches and security vulnerabilities can wreak havoc on businesses.

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Every store is a flagship

Retail Dive

Most stores have no vibe because retailers lost sight of what makes people get off the couch, according to WD Partners' Lee Peterson.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Navigating the Future: Leslie Sarasin's Insights on AI

RIS News

Leslie Sarasin, president and CEO of FMI, explored the impact of artificial intelligence on the food and retail industry at the recent FMI Midwinter Executive Conference. Hear her call to action.

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Everlane CEO jumps to Designer Brands

Retail Dive

Andrea O'Donnell, who was named brands chief, has a range of merchandising and brand-building experience, including at Deckers and LVMH-owned DFS Group.

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Achieving Successful Business Outcomes Through Digital Infrastructure

Cisco Retail

In the ever-evolving landscape of business and technology, the role of digital infrastructure has never been more critical.

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‘It’s a tough industry out there’: A look at the furniture supply chain’s challenging year

Retail Dive

Operational headaches have contributed to financial failures among some suppliers. That has created problems for retailers — and opportunities.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio