Retail TouchPoints
MAY 10, 2022
Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 billion ) into opening new locations and revamping existing stores by the end of 2023. The retailer is aiming to make itself accessible for customers whenever and wherever they want to interact with IKEA by expanding the availability of omnichannel services.
Retail Focus
MAY 10, 2022
Grosvenor has announced the opening of leading international Inditex clothing brand, Bershka, at Liverpool ONE, marking its regional debut. Spanning 8,000 sq ft on South John Street, the space houses the brand’s three main lines; Bershka, BSK and Man, as well as a number of exclusive ranges. Joining Zara and Pull & Bear, Berskha is the third Inditex brand to open a flagship store on Liverpool ONE’s South John Street.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
MAY 10, 2022
Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo. More than 4,000 executives are expected to attend the event, which kicks off today and will continue through Thursday, May 12 at Chicago’s McCormick Place.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MAY 10, 2022
Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event. Better known as the “Last-to-close/First-to-open” challenge, the need to minimize business disruption when severe weather hits showcases the complex financial, logistical and reputational
Inside Retail
MAY 10, 2022
Apple is discontinuing the iPod more than 20 years after the device became the face of portable music and kickstarted its meteoric evolution into the world’s biggest company. The iPod Touch, the only version of the portable music player still being sold, will be available until supplies run out, Apple said in a blog post on Tuesday. Since its launch in 2001, the iPod took on a storm of competing music players before being eclipsed by smartphones, online music streaming and within the Apple
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MAY 10, 2022
Bubble-tea brand Sharetea says it is planning expansion in Australia as the country recovers from Covid restrictions. Established almost 10 years ago, the brand boasts 90 franchised stores now and plans to expand it to 110 stores by the end of this year. The company says coffee and tea prices have risen during the past two years along with freight, rent and labour costs.
Retail Focus
MAY 10, 2022
Railpen, the investment manager for the £37bn Railways Pension Scheme, has announced Animal, a coastal lifestyle clothing brand, has opened its first UK outlet store at Caledonia Park, Scotland’s premier designer village. Animal has taken a 1,504 sq ft unit adjacent to Skopes. The outlet store, which opened this month, stocks a range of Animal’s most popular pieces, including menswear, womenswear, accessories, and footwear created for coastal adventures.
Inside Retail
MAY 10, 2022
Woolworths has made it possible for Australian shoppers to pay by QR code, launching one of the first digital wallets in the country to read the codes. The new feature allows shoppers to seamlessly pay and update their Everyday Rewards points using a QR code, eliminating the need for processes at the end of a transaction. Customers need to add their credit/debit or gift card details to the payment preferences in their Everyday Rewards app which is now a digital wallet, then use the built-in QR c
Cisco Retail
MAY 10, 2022
Automate NetOps to streamline business and IT processes and improve customer experiences while unlocking savings and increasing revenue. From home deliveries to streaming and video services, the past couple of years have taught us that customers crave tailored and personalized experiences—anytime, anywhere. While it may seem practical to increase the frequency and quality of these interactions, working with industry-leading organizations has taught me that rich customer experiences start from th
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
MAY 10, 2022
Meal delivery platform DoorDash and the Transport Workers’ Union (TWU) have signed a first-of-its-kind agreement, laying out key principles for workers and companies operating in the gig economy while backing the push for enforceable industry standards. Major gig economy providers like DoorDash, Uber Eats, and Deliveroo operate under an independent contractor model, where riders and drivers decide when, where, and how long they work.
Cisco Retail
MAY 10, 2022
May is Mental Health Awareness Month, an important topic to me personally and my leadership ethos. It is a challenge that spans the globe—day-in and day-out—for many people, whether dealing with issues themselves or supporting a loved one. Feelings of stress, anxiety, and burnout are normal, which is why every person has some risk of developing a mental health disorder, regardless of demographics, socioeconomics, education, and occupation. .
Inside Retail
MAY 10, 2022
We’ve all heard that consumer expectations have gone through the roof since Covid, but what exactly do people want from their favourite online retailers? Klarna’s New Shopper Ecosystem report has outlined five features that customers now want from their e-commerce experiences. One-click to pay, payment details saved. It’s pretty simple. If retailers make it easy for people to purchase, then consumers will be more likely to spend with them and not abandon their carts.
Cisco Retail
MAY 10, 2022
Cisco’s Edge Cloud for Content Delivery solution is a global solution that leverages the communication service provider (CSP) edge to bring content closer to users, thereby reducing latency to improve the quality of streaming experiences to subscribers. It combines Qwilt’s open caching software, cloud services, and cloud-based APIs with Cisco’s edge compute technology and enables CSPs to take proactive control of content traffic from multiple publishers.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
MAY 10, 2022
Still, 90% of those surveyed by Wunderman Thompson Intelligence believe the concept will have a meaningful impact on advertising.
Cisco Retail
MAY 10, 2022
Today’s nimble and scalable applications are being written to be event-driven. With event-driven applications, processes do their work and then trigger events. Other processes listen for triggered events, then do their work and trigger more events. It is no longer acceptable to send a request and then wait for a sequence of several, synchronous processes to complete before getting a response.
Retail Dive
MAY 10, 2022
The domain has been bought and sold by industry players the past two decades, with Walmart and a private equity firm among its most recent owners.
Cisco Retail
MAY 10, 2022
We’re ALL IN at Cisco Live 2022. We’re excited for the in-person creative experiences, impactful speakers, and thought-provoking sessions June 12-16, 2022 in Las Vegas. Join us for our thousands of engaging business and technology sessions. Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital events, as well as on-demand education.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
MAY 10, 2022
According to KPMG, ‘earn and burn’ loyalty programs are losing their lustre and instead, the way forward is for retailers to pursue personalisation at scale. But this is a circular argument. The irony is you need some sort of loyalty program to generate the data you need to truly personalise your offering and then, maybe, you might find you don’t really need the loyalty program anymore.
Retail Wire
MAY 10, 2022
Idaho, Indiana, Iowa, Kansas and New Mexico are cutting one tax or another to help consumers keep more dollars in their pockets as the cost of everyday goods go higher. Some question if cuts have actually thrown fuel on the inflationary fire. “All these tax cuts in states are adding to inflation,” said Jason Furman, an economist at Harvard University.
Inside Retail
MAY 10, 2022
By now, we’ve all heard about the rapid growth of online shopping during the Covid-19 pandemic. While this has undoubtedly been a positive thing for retailers, it has also resulted in some unintended consequences. The Australian digital advertising industry grew by a record 24.2 per cent in FY21 to reach $11.4 billion, the strongest year-on-year increase since 2016.
Retail Wire
MAY 10, 2022
The average price paid for a gallon of gas rose yesterday to $4.37, the highest level reached since AAA began tracking what drivers pay at the pump in 2000. Most of the increase is tied to market disruptions that resulted from Russia’s unprovoked attack on Ukraine.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
MAY 10, 2022
Youth fashion retailer General Pants is on a roll. Over the last few years, it has entered the New Zealand market , expanded its presence in Australia and launched on online marketplaces , including The Iconic and Surfstitch. Now, the business is looking to accelerate this growth with the help of Alquemie Group, the retail investment platform at private equity firm Acta Capital, which recently acquired General Pants for a reported $60 million.
Retail Wire
MAY 10, 2022
Armstrong Flooring and some of its subsidiaries have filed for Chapter 11 bankruptcy protection. “Our business and team members have been working diligently to strengthen our financial foundation in the face of several macroeconomic trends — including supply chain challenges, the current inflationary environment and continued headwinds from the COVID-19 pandemic,” CEO Michel Vermette said in a statement.
Inside Retail
MAY 10, 2022
Customer loyalty can be fickle, but it can also be incredibly rewarding for businesses that invest in it. Many brands now offer loyalty programs to entice customers to shop with them more often and offer rewards. The good news is that it seems to be working according to the latest For Love or Money research, carried out by The Point of Loyalty. The annual report, now in its 10th year, found that 71 per cent of respondents said loyalty programs have a direct impact on how often and how much they
Retail Wire
MAY 10, 2022
A hearing today in a federal court in Cleveland will determine how much CVS, Walgreens and Walmart have to pay two counties in Ohio (Lake and Trumbull) for failing to take stronger action to help address the opioid crisis. Sixty-one million prescription painkillers were dispensed in Lake County, the equivalent of 265 pills for every resident. Around 80 million pills were dispensed in Trumbull, about 400 for every resident in the county.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
MAY 10, 2022
Shipping strategy has a direct impact on consumer satisfaction, and for many buyers the decision to purchase again is directly correlated with the shipping experience. Critically, 70 per cent of consumers say that poor delivery experience negatively impacts the impression of the retailer, rather than the carrier. This is a powerful deterrent for returning customers, even if it’s the carrier at fault.
Retail Dive
MAY 10, 2022
Ikea's largest franchisee, Ingka Group, will work to update its physical locations across 32 markets to support the retailer's online operations.
Inside Retail
MAY 10, 2022
French luxury fashion brand Dior has installed a pop up at the Chadstone Shopping Centre in Melbourne. The boutique will remain open from May 5 until the end of the month and includes a wide array of merchandise from the label’s Women’s Fall 2022 collection. The new collection puts a ‘contemporary spin on uniforms’ featuring pleated skirts, blouses, biker shorts, black and white kilts and short skirts with a punk overtone.
Retail Dive
MAY 10, 2022
CEO David Simon told analysts to ignore acquisition rumors, presumably regarding reports the REIT has bid on Kohl's, and said shorter agreements are part of a strategy.
Advertisement
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Expert insights. Personalized for you.
288 
Let's personalize your content