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Ever visited a retail customer service desk looking for a specific item and been told “The system says there are three in stock, but if they aren’t on the shelf, we don’t know where they are.”? Most shoppers have been in this frustrating position at least once (and most retailers, daily). While virtually every retailer uses inventory management software, they still suffer from stockouts, and often find that physical inventory counts don’t match what the software is reporting.
The new year is just around the corner which means it’s time to plan the new year’s schedule. If you are a retail professional, you know how important it is to attend events and conferences. In this article, we’ve selected some of the best and most important retail events, conferences, and shows that you should attend in 2023.
Lands’ End is partnering with Movable Ink to drive enhanced personalization in its email marketing campaigns with the help of AI. Through the deployment of Movable Ink’s Da Vinci solution, Lands’ End will leverage human-centric AI to better engage existing customers and build a better customer for the future. The ultimate goal is to reshape the retailer’s email marketing program to focus on deepening loyalty and driving long-term customer value. “Customer centricity is in Lands’
Property investment and development firm Mintus has acquired Brisbane’s Beenleigh Marketplace for $85 million. Simon Rooney, head of retail capital markets, CBRE (commercial real estate services), negotiated the off-market sale of the centre on behalf of Dexus following the recent purchase of Shepparton Marketplace in Victoria for $88.1 million. Rooney said investors were attracted by the centre’s combined sales performance and the income security of its major tenants – Woolworths and Big W – to
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Sears Hometown Stores , an offshoot of the original department store, has filed for Chapter 11 bankruptcy in Delaware. The company has less than $50 million in assets but between $50 million and $100 million in liabilities, according to court documents. The “original” Sears reached a $175 million settlement with former CEO Eddie Lampert in August 2022 to clear the way for a long-delayed bankruptcy plan.
Woolworths Group has taken control of pet retail chain Petspiration, acquiring a 55 per cent stake in the company valued at $586 million. Petspiration owns and operates several businesses, including retail brand PetStock, which has a network of 276 stores, e-commerce platforms such as Pet.co.nz, with a 2.4 million member loyalty program, and a range of own-brand products under labels including Caribu and Glow.
In recognizing the dynamic nature of Austin, Texas, the goal with Domain NORTHSIDE has always been to meet the need for a better mixed-use environment with innovative retail, hotel, office and residential experiences. Home to the Rock Rose entertainment district, the center is the latest evolution in mixed-use real estate in North Austin. The vision for Domain NORTHSIDE was to create a second downtown of sorts in North Austin.
In recognizing the dynamic nature of Austin, Texas, the goal with Domain NORTHSIDE has always been to meet the need for a better mixed-use environment with innovative retail, hotel, office and residential experiences. Home to the Rock Rose entertainment district, the center is the latest evolution in mixed-use real estate in North Austin. The vision for Domain NORTHSIDE was to create a second downtown of sorts in North Austin.
February can be tough for retail. The festive period is over, and the January sales are gone. With many consumers reining in spending after the excess of the previous months, an inevitable sales dip follows. Yet for businesses, there are ways sales can be boosted and crucially, ways to use the downtime effectively. Below, we give three ways to boost sales in February. .
RH has acquired two custom ateliers that serve the interiors trade: upholsterer Dmitriy & Co and furniture specialist Jeup, Inc. The Dmitriy & Co addition will support the luxury home design retailer’s launch of RH Couture Upholstery, while Jeup will serve the creation of RH Bespoke Furniture. The retailer has hired Dmitriy Founders Donna and David Feldman to lead the development of the upholstery business, and Jeup’s Founder Joseph Jeup to drive the furniture segment.
Sovereign Centros has announced the opening of Lids, a leading global retailer specialising in licensed sports and fashion-oriented headwear and apparel, at top 10 retail and leisure destination Merry Hill. The regional debut caps off a successful period, with more than 175,000 sq ft of new deals secured in the calendar year at the destination. Spanning 935 sq ft, the new Lids at Merry Hill is the retailer’s first in the West Midlands.
Photo by Adam Mihal. Photo by Adam Mihal. Photo by Adam Mihal. Photo courtesy of Lids Hat Drop. Photo by Adam Mihal. Lids has adapted its LidsHatDrop.com online concept of selling limited-edition goods into a brick-and-mortar store, returning to the 29-year-old company’s roots in brick-and-mortar retail. The retailer’s new store in the Queens, N.Y. neighborhood of Jamaica, an area known for its devotion to hat culture, uses displays focused on aesthetics rather than team loyalties to appeal to c
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Longmartin Properties Ltd, a joint venture between Shaftesbury and the Mercers’ Company, has announced Townhouse , the UK’s leading nail care brand, has opened within The Yards, Covent Garden, marking the salon’s eighth location. Located at 6 Slingsby Place, Townhouse has opened its 1,000 sq ft unit within The Yards, Covent Garden, boasting renowned and award-winning treatments, industry-leading technology and instagrammable interiors.
The Kroger Co. is expanding the scope of its delivery offerings through a new partnership with DoorDash that makes floral and sushi items from Kroger banner stores across the country available for same-day delivery on the DoorDash marketplace. The partners piloted the program in select geographies this fall and are now expanding to offer nationwide delivery from more than 900 of Kroger’s sushi locations and 1,600 floral locations in under one hour. “By offering customer-favorite sushi opti
Small business owners don’t always have access to enough resources to meet their goals. Luckily, there are many business grants and other funding programs available to help. Here’s a guide to several ways to fund projects for your small business. How Do You Get Free Money to Start a Business? Free money to start a business usually comes in the form of grants.
When it comes to social commerce or ‘shopper-tainment’, the valuations of this burgeoning space can fluctuate wildly. One report claimed that social experiences will directly influence US$42 billion of e-commerce sales in Southeast Asia by the end of 2022. On the other hand, another report claimed that this could be a US$1 trillion opportunity in APAC by 2025.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Digital Signage is a popular and highly effective way of customer engagement, and it’s easier than you may think to get started. While implementing digital displays may cost a bit of money initially, the benefits can quickly and easily offset the cost. But what exactly is digital signage, and how can I use it? Let’s take a look at some FAQs regarding digital signage.
For one of China’s leading outlet mall operators , extreme weather and lockdowns have been taken in stride. Chongqing, a city of 30 million people on the Yangtze River in western China, is famous for its hotpots. It is reputed to have more than 50,000 hotpot eateries and indeed the hotpot concept probably originated there. But at times in recent months, the whole city has turned into a hotpot: on 18 August for example, the mercury reached an astonishing 45 degrees, the highest temperature ever r
If you’re a small business owner, you know what an arduous undertaking it is to manage your taxes. From finding all the deductions that are available to maximize your federal income tax savings, there are so many individual steps involved and rules to keep track of that it’s easy for even savvy entrepreneurs like yourself to get overwhelmed.
CEO of Best & Less, Rodney Orrock, will extend his medical leave for an additional two months, following the announcement of his three-month leave in September. The company said Orrock is not yet ready to resume his duties as CEO, even though his therapy is going well. As Orrock’s return remains uncertain, Best & Less has started an external search process for a permanent CEO.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Companies that fire or demote workers as a result of union organizing activity may find themselves responsible for the financial consequences of their action on individuals who rack up late payment fees, healthcare costs and more. “Employees are not made whole until they are fully compensated for financial harms that they suffered as a result of unlawful conduct,” said Lauren McFerran, NLRB chair.
Travel retail company Lagardere has launched its Aelia Duty Free stores at Adelaide Airport. The new stores, designed and built in collaboration with Peckvonhartel, Trivision, Studio All and Bestec, more than double the duty-free retail offer in both the arrivals and departures areas. Travellers can enjoy brands and experiences from all duty-free categories, within an 800sqm store at departures and 400sqm store at arrivals.
Datalogic’s newest model scanner the Joya Touch 22 opens up a world of opportunity for retailers by dramatically improving the shopping experience of their customers and freeing up staff from checkout duties. Dubbed “the ultimate self-shopping companion” the Joya Touch 22 guarantees a superior and personalised experience for self-shopping in any in-store retail environment.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Sales of private label grocery products are on the rise as consumers look for less expensive ways to feed themselves and their families. Private labels offer retailers a higher margin alternative to national brand products. “We continue to expand and diversify our brands portfolio at every price point,” Kroger CEO Rodney McMullen said earlier this month on the supermarket giant’s earnings call.
Kids fashion and occasion-wear brand Bardot Junior has launched its standalone website in the US, as part of its international expansion and growth. The brand is part of the womenswear label Bardot , which was bought out of administration and transformed by chief executive Basil Artemides and creative director Carol Skoufis in 2020. It now specialises as a wholesale and e-commerce retailer, with a focus on premium and sustainable products.
When creators talk about building and planning to launch their crowdfunding campaigns, the first topic that comes up is, the funding goal! The entire marketing strategy and pre-campaign is built around reaching the funding goal, however, what happens once you reach it? Do you have a plan for when you succeed? Yes, it’s true that of all the crowdfunding campaigns that launch, just about 40% of them will actually hit their funding goal, still in 2022 that’s 574,200 campaigns went live which means
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
A fashion store filled with pillows and a furniture showroom that looks more like a luxury apartment are among our pick of the best shop interiors of the year, in the next instalment of Dezeen's review of 2022. Designers continued to play with retail conventions this year, and 2022's roundup of shop interiors also featuring a supermarket-style second-hand book store and a cosmetics brand outlet modelled on a 1970s office.
Diversity, equity, and inclusion (DEI) are critical initiatives for modern businesses. In fact, 94% of CEOs consider DEI activities to be strategic priorities, with 72% planning to disclose DEI metrics to the public. What was once an area of focus owned by the HR team has become a company-wide imperative that employees, customers, and society […].
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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