Retail TouchPoints
OCTOBER 12, 2022
Netflix is continuing to expand its business model — the streamer’s new ad-supported subscription tier is rumored to be launching as early as next month, and now the company is eyeing retail with the opening of its first multi-title store at The Grove in Los Angeles. The new Netflix pop-up store will open its doors on Oct. 13, 2022, and remain in place through the holiday season, until Jan. 6, 2023.
Tokinomo
OCTOBER 12, 2022
If you already have a successful product line available in brick-and-mortar stores, then you know how challenging it is to launch new products. However, the needs and wants of customers are constantly changing. This means that FMCG brands need to adapt to these trends and changes by releasing new products or making changes to existing products.
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Retail TouchPoints
OCTOBER 12, 2022
Fast fashion retailer Forever 21 will add 14 new stores to its roster across the U.S. through June 2023. Forever 21 started to unveil its new U.S. stores in August 2022 with the opening of a location at the Gran Plaza Outlets in Calexico, Calif. In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico.
Inside Retail
OCTOBER 12, 2022
Shopee, the e-commerce unit of Singapore-based Sea Ltd, is the market leader in Southeast Asia by revenue. But there are some big questions to be answered about where the business is headed. The company’s data shows it is now not only the e-commerce kingpin in its own neighbourhood but also the global leader in some metrics, such as time shoppers spend on the app.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
OCTOBER 12, 2022
Starbucks has entered a strategic partnership with Delta Airlines in which the Starbucks Rewards and Delta SkyMiles loyalty programs will be connected to enable customers to earn rewards across each business. Shoppers can link their accounts to earn one mile per $1 spent on eligible purchases at Starbucks as well as double Stars on eligible purchases at participating Starbucks stores on days when they have a flight scheduled with Delta.
Inside Retail
OCTOBER 12, 2022
Non-alcoholic spirits have been gaining momentum over the last few years, as consumers increasingly focus on their physical and mental health and turn away from habits they deem to be unhealthy. While consumption of alcohol spiked during the pandemic, perhaps due to the popularity of at-home cocktail making, Covid lockdowns also appear to have given a boost to zero per cent alternatives.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
OCTOBER 12, 2022
Carnaby is world famous for its iconic Christmas installations and this year Carnaby welcomes the world with an immersive display which will be illuminated from Thursday 3rd November. Since 1997 Carnaby has brought joy to Christmas shoppers with inventive and magical lights. The streets have seen a variety of themes including an underwater seascape , colourful r ainbows , oversized fairy lights , giant snowmen , 60s in?
Retail TouchPoints
OCTOBER 12, 2022
IAGO: “O, sir, content you; I follow him to serve my turn upon him: We cannot all be masters, nor all masters cannot be truly follow’d…” (Iago on serving his reviled master, Othello) –William Shakespeare, Othello , Act 1, Scene 1. I cannot think of a time when some type of business wasn’t on my mind. And with 40 years in the business of working across a broad array of industries with clients in operational and financial distress, I’ve come across plenty of bad CEOs.
Retail Dive
OCTOBER 12, 2022
A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.
Small Biz Trends
OCTOBER 12, 2022
Small businesses need access to capital right now and they’re having trouble finding it through loans. While small business loan approval rates at some lenders are up just slightly, according to the latest Biz2Credit Lending Report for September, access to capital remains a challenge. Biz2Credit CEO and co-founder Rohit Arora said small businesses continue to face the challenges of Covid issues – such as supply chain problems – as well as a tight labor market.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Hyken
OCTOBER 12, 2022
Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment. For now, let’s address why companies aren’t using social channels. . When a company tells me they don’t want to participate in social media customer care, I ask why.
Small Biz Trends
OCTOBER 12, 2022
Did you know that it takes no more than 50 milliseconds for visitors to start forming an impression about your website? Whether it’s the aesthetics, usability, or content, first impressions matter, especially in the fast-paced digital world we live in today. If you’re a small to medium-sized business (SMB), chances are you don’t have an infinite budget to create the most perfect website on the planet.
Retail Dive
OCTOBER 12, 2022
Additionally, 43% of consumers are likely to open a new store credit card this season in order to receive discounts and offers.
Inside Retail
OCTOBER 12, 2022
Earlier this month, Inside FMCG launched the second annual Making it in Marketing report, in collaboration with Adobe, where we detailed a few of our favourite marketing campaigns from the past year and spoke to the people that made them happen. From puppet shows to tongue-in-cheek billboards, we’ve collected four of our favourite campaigns from the report, and some of the lessons the brands learned along the way.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
OCTOBER 12, 2022
The social media company listed job openings for global fulfillment centers, saying it can deliver a “brand new and better e-commerce experience.
Inside Retail
OCTOBER 12, 2022
Ikea is set to make all of its home deliveries by electric vehicles (EVs) by 2025, as part of the world’s number one furniture retailer’s aim to reduce its greenhouse gas emissions (GHG) over the next eight years, the company’s CEO Jesper Brodin, said recently. He made the comments in an interview at the Reuters Impact conference, and went on to say that some cities are already ready for fully electric home deliveries, and many are working hard to build the infrastructure needed.
Retail Focus
OCTOBER 12, 2022
Akeneo, the global leader in product information management (PIM) and product experience management (PXM), introduced Akeneo Product Cloud at the first ever Unlock Boston conference. Already a market leader with its modern PIM offering, Akeneo Product Cloud will become the blueprint for c-suite leaders to consolidate, better orchestrate and optimise all of the components that go into creating a bold, compelling product story across any customer moment.
Inside Retail
OCTOBER 12, 2022
David Jones on Wednesday unveiled the final stage of the $50 million revamp of its Bourke Street flagship store in Melbourne, which includes innovative spaces for luxury brands and a world-class sunglasses destination on the ground floor, as well as a pop-up bar on level two. It follows the launch of a new luxury menswear offering in July and new luxury womenswear and accessories floor in April, and brings the three-year refurbishment project – the biggest in the history of the Bourke Street sto
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
OCTOBER 12, 2022
Members of Delta Air Lines’ SkyMiles rewards program will be able to earn one mile for every dollar they spend at Starbucks. The two companies are linking accounts that will see Starbucks Rewards members earning double stars when they make a purchase from one of the coffee giant’s stores on the day of a flight.
Retail Focus
OCTOBER 12, 2022
While people often talk about the demise of the high street, there remains immense promise and opportunities for retail brands that operate from one of the 7,000 or so such locations in the UK. For example, some 10.3 million people (or 16% of the UK population) live within just 200 metres of their local high street. What’s more, high streets on these shores have experienced higher population growth in recent times, with this averaging out at 6% between 2012 and 2017.
Retail Wire
OCTOBER 12, 2022
Walmart is joining CVS Health and Walgreens in helping to identify and recruit individuals to participate in drug company clinical trials. Walmart Healthcare Research Institute is the retailer’s new healthcare research service.
Retail Dive
OCTOBER 12, 2022
The online retailer will work with hundreds of its suppliers to implement greener practices.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
OCTOBER 12, 2022
Workers at an Amazon.com warehouse near Albany, NY, will begin voting today on whether to join the Amazon Labor Union or continue working without representation. Paul Flaningan, an Amazon spokesperson, said, “We want our employees to have their voices heard, and we hope and expect this process allows for that.”.
Small Biz Trends
OCTOBER 12, 2022
Technology has made our lives easier in so many ways, but it has also created opportunities for scammers. They take advantage of unsuspecting people using a technical support scam. In this article, we’ll discuss six tech support scams you should be aware of. Knowing about them can help you protect yourself, and your computer, and help keep you from getting scammed online.
Retail Wire
OCTOBER 12, 2022
David Almond, who managed Starbucks stores in the Buffalo, NY, area, testified under oath to a National Labor Relations Board (NLRB) judge in August that he was instructed by a superior to find ways to discipline pro-union employees. The NLRB has charged Starbucks with engaging in illegal activities intended to crush unionizing efforts at the company’s stores.
Retail Dive
OCTOBER 12, 2022
Users can visualize costumes from multiple TV and movie franchises before buying them through a partnership with Disguise.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
A1 Retail
OCTOBER 12, 2022
Sloane Stanley has announced the opening of technology-led sleep smart brand, Sleep.8, in its newly upsized and refurbished flagship store at 362-368 King’s Road. The expanded store, which has more than doubled in size, has opened its new look 2,950 sq ft space on the King’s Road. Designed by an in-house team, the store provides bespoke solutions for sleep-related challenges through eco-friendly products which are hypoallergenic and plant-based, providing advice and support from specially traine
Retail Dive
OCTOBER 12, 2022
Amazon downplayed the action in Joliet led by the Warehouse Workers for Justice, which is demanding better working conditions and $25 hourly pay.
Intelligence Node
OCTOBER 12, 2022
MARS, PEPSICO TURN TO INNOVATION AS NEW ENTRANTS DISRUPT THE SECTOR CPG vs FMCG in DTC The terms CPG and FMCG are often used interchangeably: FMCG as a category includes. The post Mars, Pepsico Lead the DTC Movement in Retail appeared first on Blog.
Retail Dive
OCTOBER 12, 2022
The INFORM Consumers Act, which would require marketplaces to verify seller identities, was added to a defense spending authorization.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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