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For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. McKinsey calls this embedded finance — when a financial product or solution is placed in a non-financial setting, for example on a social media platform or in a store (private label credit cards are one old-school example).
As part of our Revisited series, Retail Focus took a journey to the Microsoft Flagship in London. Located in a prime location on the junction of Regent Street and Oxford Street, the store originally opened to the public on July 11th 2019. Covering 22,000 square feet over three floors, the store has a modern feel, with lots of space, wood finishes and glass surfaces.
Last December, Toys ‘R’ Us opened its first U.S. flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. This year, the retailer has its sights set abroad, with the debut of new ecommerce flagships for both Toys ‘R’ Us and Babies ‘R’ Us in the UK just weeks before the official kickoff of the holiday season. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., and seem to point to a turning of the tides for the beleagu
Craig King started his retail career working on the shop floor of a luxury fashion boutique. What started as an unplanned detour from his university studies, turned into a lifelong passion for driving better business outcomes. Here, the CEO of Australian denim brand Ksubi reflects on a key moment that changed his career path, and the number one thing he looks for when hiring.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Balenciaga has ended its relationship with Ye, formerly known as Kanye West, following the entertainer’s continued controversial behavior, which includes a growing list of antisemitic statements. Following the release of parent company Kering ’s Q3 2022 earnings on Oct. 20, 2022, the company noted that, “Balenciaga has no longer any relationship nor any plans for future projects related to this artist,” in response to a question from WWD regarding the partnership.
Ye, formerly known as Kanye West, has made antisemitic remarks in recent weeks leading to a call by the Anti-Defamation League (ADL) for Adidas to cut ties with the rapper and designer and his Yeezy brand. The athletic wear company earlier this month said it was reviewing its relationship with Mr. West.
The Federal Trade Commission (FTC) is exploring a potential rule to combat deceptive or unfair review and endorsement practices, such as using fake reviews, suppressing negative reviews and paying for positive reviews. The agency is seeking public comment on the potential harms stemming from deceptive or unfair review and endorsement practices, and whether a rule would help consumers and retailers level the playing field for honest marketers through its Advance Notice of Proposed Rulemaking (ANP
The Federal Trade Commission (FTC) is exploring a potential rule to combat deceptive or unfair review and endorsement practices, such as using fake reviews, suppressing negative reviews and paying for positive reviews. The agency is seeking public comment on the potential harms stemming from deceptive or unfair review and endorsement practices, and whether a rule would help consumers and retailers level the playing field for honest marketers through its Advance Notice of Proposed Rulemaking (ANP
Container import volumes began to slow in June following record highs in May. August and September’s imports were down significantly, putting volume at levels more in line with pre-pandemic levels. “Warehouses are full. Until importers clear their inventory, expect overseas orders to be weak,” said shipping consultant Jon Monroe.
It’s no secret that the last years have challenged us to change the way we’re doing business. Although the latest stats show a substantial recovery of the retail industry in Australia, amidst the war for talent, employers really need to know (and anticipate) the expectations of their customers and find new ways to bridge the gaps created by these recent challenges. .
The supply of turkeys has been tight for several years and avian flu outbreaks and other supply chain challenges promise more of the same, only pricier, in 2022. “I’ve never seen anything as crazy as the turkey market right now,” said Greg Gunthorp, who raises fresh pasture-raised turkeys. “I tell people if they are not going to buy one of our turkeys, if they see one in the store they better pick it up and put it in the freezer.”.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Collectible toy giant Pop Mart has launched its first pop-up store in Sydney, after opening its first brick-and-mortar store in Melbourne in August. . The store is located in Westfield Sydney and includes an automated Robo shop and a retail store. It features the company’s exclusive characters, such as the Pino Jelly “How Are You Feeling Today?
Amazon.com is shutting down its fabric.com subsidiary in a cost-cutting move. “As part of our regular business planning, we continually evaluate the progress and potential of our offerings and have made the decision to close Fabric.com,” said Amazon spokesperson Betsy Harden. Amazon acquired fabric.com in 2008.
The South Australia Parliament has passed new legislation and made revisions to its Shop Trading Hours Act. Under the new law, Adelaide shops can open from 9am on Sunday morning and close at 5pm on Saturdays and Sundays. Shops can also operate until midnight, three days before Christmas. Suburban shops can trade on Boxing Day between 11 am and 5 pm.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Brushing off higher prices, affluent spenders are continuing to splash out on luxuries including $10,000 handbags, high-end perfumes and premium drinks, trading updates from Birkin bag maker Hermes, Gucci-owner Kering, cosmetics giant L’Oreal and spirits company Pernod Ricard show. Yet with prices set to rise further, analysts are asking how long the boom can last before even the wealthy decide they must tighten their belts.
Gilly Hicks and Clarks have taken units in part of the former Topshop space . The news comes as iFix and Pizza Hut Express join the line-up while Hollister has agreed to a new lease at Manchester Arndale, relocating to the former Disney Store unit. Swarovski has also renewed its lease at Manchester Arndale . Manchester Arndale is delighted to announce that Gilly Hicks and Clarks will be moving into part of the former Topshop space, taking two newly created units.
If you love to knit, you may want to turn your knitting projects into a business. Knitting patterns can help you hone your skills and build an extensive inventory. The following patterns can provide inspiration on your journey. Some may not be able to be sold as-is, but they can help you learn how to make different projects that may eventually make their way into your shop.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Collectible toy giant Pop Mart has launched its first pop-up store in Sydney, after opening its first brick-and-mortar store in Melbourne in August. . The store is located in Westfield Sydney and includes an automated Robo shop and a retail store. It features the company’s exclusive characters, such as the Pino Jelly “How Are You Feeling Today?
The number of people filing first-time unemployment claims fell by 12,000 to 214,000 for the week ending Oct. 5. The total number of Americans collecting unemployment checks rose by 21,000 to 1.39 million for the week ending Oct. 8.
Barilla is being sued over its claim that it is “Italy’s No. 1 brand of pasta” by customers who contend that the slogan suggests that the brand’s products are made in the European country. The pasta in the U.S. market is made in Iowa and New York, using the same machines as those used in Italy.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
As retailers brace for an economic hit, holiday marketing made a record early start. However, what worked in advertising a few years ago is no longer a guaranteed success today. As many brands have already started their campaigns, indie retailers need to effectively communicate the key points that set them apart from larger companies. 2022 Marketing is Looking a Little Different. “2022 will be the first holiday season where shoppers will feel safe gathering in-person in several years.
Starbucks has closed or will close 24 stores by the end of the year due to “safety concerns.” At least three of the locations closing have workers who voted to be represented by a union. Union leaders at a store in Colorado Springs requested a meeting on Oct. 24 to start bargaining with the coffee giant. Starbucks closed the store on Oct. 23.
Fidji Simo, Instacart CEO, yesterday sent a memo to employees to advise them that current stock market conditions make it “highly unlikely” that the company will pursue an initial public offering this year. “The markets still remain closed for new IPOs, which is why there has not been a tech IPO in the last 10 months,” Ms. Simo wrote. “We do not need a perfect market, we’re just looking for an open market window.”.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Finding the best pressure washer is critical to maintaining a tidy business location or cleaning your car. We all have different reasons for why we need a pressure washer, so finding the best pressure washer will mainly depend on the use you need it for. There are two main types of pressure washers – electric and gas-powered pressure washers. Most residential cleaning can easily be tackled with an electric pressure washer.
Businesses can apply for the often-overlooked Employee Retention Credit, offered as part of the 2020 COVID relief package. “Next year, the money will begin to evaporate. Right now we can claim all of the money that businesses are entitled to, but starting next year, the funds will start getting eliminated.” Billions of dollars are sitting in a holding fund just waiting to be paid back to business owners for the payroll tax they paid during COVID.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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