Fri.May 27, 2022

article thumbnail

H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.

Retail TouchPoints

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S.

Checkout 299
article thumbnail

Instacart reports surge in infant formula searches

Retail Wire

Searches for infant formula on Instacart’s platform reached a record high in mid-May as parents looked for food to feed their babies. The increase is searches did not, however, translate into higher sales as out-of-stocks in the category remain common in the face of a national shortage.

130
130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

WSJ: Apple Raises Starting Associate Pay to $22/Hour Amid Rising Inflation

Retail TouchPoints

Apple is reportedly planning to boost starting pay for U.S. store associates to $22 per hour, and even higher in certain markets, according to The Wall Street Journal. The increase would make starting salaries 45% higher than they were in 2018 as the retailer faces the challenges of a tight labor market and a unionization push. The change would be part of a wider effort to increase compensation across the company.

article thumbnail

Retailer earnings show the reality facing low and higher income consumers

Retail Wire

The economic haves and have-nots are going their separate ways at retail. Lower income consumers are limiting their purchases to everyday staples while the more affluent are spending on non-essentials.

Consumer 130
article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing machine or dryer — but it’s essential. Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget.

article thumbnail

Leading with Infrastructure Automation to Enable Consumable Business Services

Cisco Retail

Businesses are looking to increase their agility and deliver new services to attract and retain customers. Developers are working to create apps that creatively solve a business problem. These demands apply increasing pressure on IT departments, their partners, and tech providers. At Cisco Live this year, I’ll be discussing this challenge with one of our Cisco Partners, Marcus Lind from Miradot, the world’s first DevNet Specialized Partner.

Consumer 142

More Trending

article thumbnail

Automated Service Assurance at Microsecond Speed

Cisco Retail

John Malzahn , Automation Product Marketing Manager, Cisco Systems | Richard Piasentin , Chief Marketing & Strategy Officer, Accedian. For communication service providers (CSPs), the network trends of cloudification, open, software-based infrastructure, and multi-vendor environments are a double-edged sword. On the plus side, these trends break the long tradition of vendor lock-in, freeing service providers to mix best-of-breed solutions that provide competitive advantages.

ATS 139
article thumbnail

Dr Esho launches social media ready clinic in brand new FLANNELS store

365 Retail

This week, ESHO., the clinically inspired and doctor led cosmeceutical brand from Dr Tijion Esho MD, is opening a dedicated ‘tweakments’ space in the UK luxury retailer FLANNELS. Coinciding with FLANNELS launching a brand new space in Liverpool in June, ESHO products will be available to purchase in person for the first time, alongside the new one of a kind clinic.

Boutique 138
article thumbnail

Dive into IKS with SD-WAN and TriggerMesh Use Cases

Cisco Retail

I’ve had many opportunities to speak at conferences during my career, but this upcoming Cisco Live will be my first time leading a workshop in the Cisco Live DevNet Zone. I’ll also be a presenter at other sessions. The common threads among the sessions are topics related to on-premises computing. Specifically, workloads that run on Intersight Kubernetes Service (IKS). .

article thumbnail

New owner looks to bring Bon-Ton back from the dead

Retail Wire

Bon-Ton filed for bankruptcy in 2018 and shuttered its more than 200 stores. BrandX, which last year acquired the department store along with Bergner’s, Boston Store, Carson’s, Elder-Beerman, Herberger’s and Younkers, plans to bring Bon-Ton back online and open a store in 2023 under its banner.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Get Out of the Office This June Using These Resources for On-the-Go Businesses

Small Biz Trends

Today, many businesses are not tied to a physical location. Technology and flexible work environments allow entrepreneurs and their teams to run operations from anywhere. If you plan to run a business on the go, you first need the right tools. For businesses with teams, that means utilizing apps that foster collaboration. This post includes several that may work for your team. 12 Collaboration Apps for Your Business.

article thumbnail

Kroger opens ‘spoke’ fulfillment center in Ohio

Retail Wire

Kroger has opened an automated “spoke” online fulfillment center to process orders in Ohio. The spoke facility works with a larger Ocado-automated hub to extend the grocer’s delivery reach in the state.

article thumbnail

Dobbies’ first international sustainability project

365 Retail

Dobbies, the UK’s leading garden centre retailer, has embarked on its first international sustainability project through a collaboration with The Antigua Barbuda Horticultural Society (ABHS). To help address the growing challenges caused by the lack of rainfall, Dobbies has supported ABHS to install a 25,000 gallon sustainable water system and irrigation system at the Society’s Agave Gardens.

article thumbnail

Old Navy results weight on Gap’s sales and earning

Retail Wire

Gap Inc. cut its profit forecast for the full year as the retailer’s Old Navy unit has struggled due to “executional challenges.” The company lost 44 cents per share in the first quarter.

100
100
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Guest Post: How to Boost Customer Support Employee Productivity for Better CX

Hyken

This week, we feature an article by Sowmya Juttukonda, content developer & digital media specialist at Knowmax , a knowledge management system to enhance customer service. She shares how organizations can create an environment that motivates employees to become more productive and improve customer experience. Talk of productivity, and we all have got something to share.

article thumbnail

Victoria’s Secret launches online marketplace

Retail Wire

Victoria’s Secret has launched a curated online marketplace — VS&Co-Lab — that will feature intimates, lifestyle and swimwear brands that align with the retailer’s focus on diversity and inclusivity.

100
100
article thumbnail

10 Startups Chosen for AWS Space Accelerator

Small Biz Trends

Amazon Web Services ( AWS ) has announced the 10 startups selected to participate in the 2022 AWS Space Accelerator. The customer-focused accelerator is aimed at helping space startups accelerate growth by using AWS. 10 Startups Chosen for AWS Space Accelerator. The startups were chosen for their inspiring and innovative vision on how to transform the global space industry across different mission areas.

article thumbnail

Trader Joe’s associates unhappy over 401K pay match cut

Retail Wire

Trader Joe’s cut its annual 10 percent match to five percent on the company’s 401K for employees. The decision has some employees talking about forming a union.

100
100
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Partnership Breaks Ground on 16.2 Million-Square-Foot Mixed-Use Redevelopment of Suffolk Downs Racetrack Near Boston

Shopping Center

Revere, Mass. — The HYM Investment Group, Cathexis and National Real Estate Advisors have broken ground on the redevelopment of the former racetrack site at Suffolk Downs in Revere, about five miles north of Boston. The project will ultimately span 16.2… The post Partnership Breaks Ground on 16.2 Million-Square-Foot Mixed-Use Redevelopment of Suffolk Downs Racetrack Near Boston appeared first on Shopping Center Business.

article thumbnail

The Garden State on its way to becoming the cannabis state

Retail Wire

Consumers in New Jersey spent $24.2 million on recreational marijuana in the first month it became legal and available in the state. Twelve stores produced those results.

Consumer 100
article thumbnail

Natuzzi's Fabio Novembre-designed concept store celebrates the brand's Puglian roots

Dezeen

Promotion: designer Fabio Novembre 's concept store for Italian furniture brand Natuzzi celebrates the brand's Puglian roots with an interior that reflects the culture, colours and traditions of the southern Italian region. Novembre, who was born in the Puglian city of Lecce, has created a "new retail concept" for Natuzzi at its Milan flagship store that will be launched during Milan design week next month.

article thumbnail

A Complete Guide to Point of Purchase Displays

Frank Mayer

Brands must rely on many marketing tools to promote new products and drive sales. Campaigns are often composed of traditional advertising, social media, digital marketing, and countless niche avenues to educate shoppers and drum up interest. But knowing that 82 percent of shoppers are more inclined to purchase after seeing, holding, or demoing a product , brands are also wise to include in-store efforts in their strategies, as well.

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Weird Fish partners with Next and Zalando to accelerate overseas expansion

A1 Retail

UK lifestyle clothing brand Weird Fish is strengthening its overseas reach and year-on-year ecommerce success by launching new partnerships with online retail giants Next and Zalando.

Fashion 75
article thumbnail

Could Gap Inc. spin off Athleta?

Retail Dive

An abandoned plan to separate Old Navy a few years ago showed that breaking up is hard to do. But the conglomerate's troubles may call for it.

article thumbnail

Nearly half of Brits using loyalty schemes to combat the cost of living

A1 Retail

A further 30% of consumers said they’re not using loyalty schemes to combat the cost of living yet, but they think they will in the near future . A staggering 61% of +55 yr olds use all of their loyalty cards compared to just 33% of 16-24 yr olds . A quarter of 25-34 yr olds have 3 loyalty cards but over 65% say they don’t use them all . Nearly half of Brits (42%) are using loyalty schemes to combat the cost of living, according to market research by loyalty eWallet and brand marketplace, Swa

article thumbnail

Hy-Vee donates $100,000 to impacted families in Uvalde

Mass Relators

WEST DES MOINES, Iowa — Hy-Vee has donated $100,000 to the victims’ families and others who were impacted by the tragedy at Robb Elementary School in Uvalde, Texas, and is encouraging additional donations be made by those who want to show their support to the Uvalde community. The funds were donated to the Spirit of Giving Fund, which is a 501 (c)3 organization established by Texas retailer H-E-B that provides financial support to help meet the immediate and ongoing needs of individuals and com

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

UK’s sewing franchise upsizes with new premises & retail space

A1 Retail

Sew Confident, the UK’s sewing tuition franchise, is celebrating 10 years in business as they expand into a brand new studio and retail space four times the size of their previous site. The 360 sq feet site on Great Western Road, Glasgow, will double the amount of classes on offer at the franchise headquarters, now with locations in Dundee and Chorley, while creating several new jobs including a shop manager as a retail offering is introduced.

article thumbnail

IKEA’s Strategy for Staying on Top

Indigo 9 Digital

By Tricia McKinnon What comes to mind when you think about IKEA? BILLY bookcases, Swedish meatballs, hours trying to assemble furniture? All of those things are characteristics of the iconic retailer. But what you may not know is that IKEA’s minimalist furniture helped it to bring in sales of € 41.9 billion in 2021. IKEA also had five billion online visitors last year.

article thumbnail

IPA Brokers $8.3 Million Sale of Food Lion-Anchored Shopping Center Near Port of Savannah

Shopping Center

Garden City, Ga. — Institutional Property Advisors (IPA), a division of Marcus & Millichap, has brokered the $8.3 million sale of Garden Grove, a Food Lion-anchored shopping center located adjacent to the Port of Savannah in Garden City. The grocer,… The post IPA Brokers $8.3 Million Sale of Food Lion-Anchored Shopping Center Near Port of Savannah appeared first on Shopping Center Business.

article thumbnail

Top 25 retailers by revenue in FY2021 revealed by GlobalData

Retail Times

Half of the top 25 publicly traded global retailers reported more than 8% year-on-year (YoY) growth in revenue despite pandemic-related challenges, according to GlobalData. The leading data and analytics company notes that retailers worldwide were able to quickly adapt to COVID-19 challenges by swiftly improving e-commerce options. Meanwhile, pharmaceutical retailers and home improvement/gardening supply retailers also benefitted from lockdowns.

52
article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio