365 Retail

NOVEMBER 13, 2023

How AI is redefining the retail experience Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of roles. While the potential behind the technology is significant, AI is a polarising subject. Some believe it will transform our lives and be the key to the future of retail. The extreme counterpoint is that AI could take over the world in a matrix-style machine coup.

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Fashion Shopping Returns ATS 111

Retail TouchPoints

NOVEMBER 13, 2023

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%).

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Consumer Merchant Services Sporting Goods Promotions 306

Inside Retail

NOVEMBER 13, 2023

Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. The AR displays, which come from fashion tech company Zero10, give customers the opportunity to virtually try on items from Oroton’s new collection.

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Fashion Shopping Customer Experience Marketing 290

Retail TouchPoints

NOVEMBER 13, 2023

Meta and Amazon have quietly debuted a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to Amazon so they can make purchases directly in-platform. The news was reported by multiple sources , including Disruptive Digital ’s Maurice Rahmey, who shared images of the new shopping experience on LinkedIn.

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Social Commerce Merchant Services Accounting Checkout 270

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

NOVEMBER 13, 2023

Shein has partnered with designer Alice McCall to launch its first Australian capsule collection. The Shein x Alice McCall collection features textiles sourced through Shein’s partnership with Queen of Raw, a global circular economy technology company whose flagship software, Materia MX, specialises in solving excess inventory issues in the supply chain for the world’s Fortune 500.

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ATS Accessories Fashion 260

Retail TouchPoints

NOVEMBER 13, 2023

Walgreens Boots Alliance (WBA) will cut 267 jobs — 5% of its corporate workforce — in a move to “streamline our operations and focus on our critical priorities,” according to a Walgreens spokesperson, who noted that “none of these roles are based at our stores.” These latest cuts follow a 10% reduction in Walgreens’ corporate workforce in May 2023. By any measure, the retailer has been having a difficult year: In May 2023 Walgreens agreed to a $230 billion settlement with the city of San Francis

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Planning ATS Marketing 262

Retail TouchPoints

NOVEMBER 13, 2023

Toys “R” Us will open its second mall-based flagship store on Nov. 17 at Minnesota’s Mall of America, just in time for the holiday season. The 11,000-square-foot store is the latest addition to the retailer’s growing U.S. brick-and-mortar fleet, which also includes another flagship in New Jersey’s American Dream mall , as well as 452 shop-in-shops at Macy’s stores across the country.

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Shipping Shopping Location Planning 260

Tokinomo

NOVEMBER 13, 2023

Campaign corner Must be. Jameson Irish Whiskey, renowned for its exceptionally smooth taste and belonging to a widely recognized family, introduces its latest worldwide campaign titled " Must be a Jameson." Narrated by Irish actor Cillian Murphy and directed by the two-time Oscar-nominated writer-director Bryan Buckley, the campaign celebrates the enduring qualities that have distinguished the brand since its establishment in 1780—perpetually welcoming and unfailingly smooth.

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Returns Consumer Retail Marketing Marketing 218

Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand. While the core product value proposition is still very much intact, like many other brands that started solely online, Brooklinen’s growth story has evolved.

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Wholesale Advertising Consumer Promotions 256

Retail Wire

NOVEMBER 13, 2023

Ready to eat at a robot restaurant with no meat?

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ATS 298

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

NOVEMBER 13, 2023

The National Retail Federation (NRF) and CNBC have teamed up to launch a new retail sales tracker, the CNBC/ NRF Retail Monitor. The new tracker aims to offer more accurate and timely insights by using actual, real-time debit and credit card purchase data from Affinity Solutions , which compiles data from more than 140 million credit and debit cards and nearly 9 billion transactions annually.

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Consumer Retail Marketing Marketing ATS 245

Retail Focus

NOVEMBER 13, 2023

Award-winning independent ready-to-drink cocktail brand, Kocktail , has opened its first concessions in three John Lewis stores. The openings mark the brands first-ever physical presence in a department store and the first activation of its kind for Kocktail. Customers at John Lewis Cheadle , Cribbs Causeway and Kocktail’s hometown store of Newcastle will all be able to experience the sleek and sophisticated shopping experience.

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Department Stores Shopping ATS 162

Retail Wire

NOVEMBER 13, 2023

Krispy Kreme participates in World Kindness Day with a sweet deal.

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Retail Focus

NOVEMBER 13, 2023

Perspex Distribution is proud to celebrate a significant milestone in its history – 20 years of industry-leading service and innovation. Perspex Distribution opened its first branch in Chelmsford, Essex, in October 2003, since then it has successfully expanded its product range and branch locations, successfully catering to a diverse range of UK industries, from signage and print, to construction and precision fabrication.

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Location Marketing ATS 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

NOVEMBER 13, 2023

The economic landscape is rife with speculation about the triggering of the "Sahm Rule," which could suggest that a recession is coming.

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Inside Retail

NOVEMBER 13, 2023

Despite facing significant cost-of-living pressures, Australians are expected to ramp up their spending ahead of the Christmas season. The Australian Retailers Association (ARA), in conjunction with Roy Morgan, forecasted $66.8 billion in spending from November to December 24 this year, up 0.1 per cent on the previous year. According to ARA boss Paul Zahra, much of this spending is set to be bargain-driven, as consumers seek savings where possible.

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Shopping Point of Sale Consumer Promotions 130

Retail Wire

NOVEMBER 13, 2023

Production laborers at Ford's Louisville assembly and Kentucky truck facilities affiliated with the UAW Union have voiced dissent against a proposed contract.

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ATS 147

Inside Retail

NOVEMBER 13, 2023

Sports apparel retailer Puma has appointed Daniel Pustina as the GM of its Oceania business, effective January 2 next year. Pustina will succeed Daniel Gutstein, who is stepping down from his position at the end of December. “This is an incredible opportunity to join the Oceania team, working in an area that has such a passionate sport following and culture.

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Apparel Marketing ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

NOVEMBER 13, 2023

As Thanksgiving approaches, America is set to witness a resurgence in holiday travel, with over 55 million people expected to journey 50 miles or more.

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Inside Retail

NOVEMBER 13, 2023

In a remarkable rebound from Covid-19, the luxury food-service sector has emerged as the fastest-recovering segment within the Asia-Pacific luxury market. According to the latest report by Euromonitor International, this sector experienced an unprecedented growth rate of 51.1 per cent from 2021 to 2022, reflecting a profound shift in consumer preferences towards luxury experiences that offer both indulgence and novelty.

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Fashion Consumer Returns Marketing 130

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers. Training and incentives can encourage associates to adopt this role of brand ambassadors.

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Promotions Employee Engagement Shopping Marketing 148

Inside Retail

NOVEMBER 13, 2023

Arguably, employee loyalty is as valuable and sought after as skills and experience. No executive can deny the depth of appreciation held for loyal employees – reliable, dependable, tried and tested, there through thick and thin. Loyalty is the soft skill set. It is truffle-like in its rare and exquisite desirability and equally difficult to find. Employee loyalty is great for business.

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Promotions Employee Engagement Returns Marketing 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

NOVEMBER 13, 2023

As Thanksgiving approaches, America is set to witness a resurgence in holiday travel, with over 55 million people expected to journey 50 miles or more.

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Retail Gazette

NOVEMBER 13, 2023

Employees account for 40% of the value of theft across UK retailers, according to research from Retail Economics and Thruvision. Staff working in distribution centres distribution and stores are responsible for the loss of £3.2bn. The value of theft is forecast to cost UK retailers £7.9bn this year in total, the economic consultancy reports. The report revealed nearly 43% of total employee theft comes from distribution centres, and two thirds of retailers interviewed thought over the past decade

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Accounting 117

Retail Wire

NOVEMBER 13, 2023

Alibaba Group reported a successful Singles Day sales season this year, with rival JD.com also celebrating record-breaking sales volumes.

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Retail Dive

NOVEMBER 13, 2023

Independent businesses offer a better customer experience and more unique merchandise than their larger counterparts, a new survey found.

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Planning Customer Experience 133

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

NOVEMBER 13, 2023

Target lays down the rules for California police dealing with retail theft in its stores.

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365 Retail

NOVEMBER 13, 2023

Dr. Martens plc has announced the appointment of Giles Wilson as the Chief Financial Officer (CFO), set to take up his role in 2024. Giles Wilson, an accomplished CFO, transitions to Dr. Martens from William Grant & Sons Limited, a leading global spirits company with prestigious brands like Glenfiddich Scotch Whisky, The Balvenie Whisky, and Hendrick’s Gin under its belt.

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Finance Wholesale Accounting Management 106

Dezeen

NOVEMBER 13, 2023

Danish design studio Spacon & X has carved a cave out of cardboard and installed a bare tree in the Lynk & Co car showroom in Düsseldorf, Germany. The studio aimed for the 400-square-metre space to have more of an impact than the cars on show. A mesh curtain separates the car from the rest of the showroom "The overall design is in intentional contrast to your average car dealership, with the spatial design as a louder experience than the actual product – the car," Spacon & X founding

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Kiosk ATS 106

Retail Gazette

NOVEMBER 13, 2023

Hammerson is in talks to sell its stake in Bicester Village-owner Value Retail for about £1bn. The shopping centre owner is said to be in discussions with several investors about buying its almost 40% holding in Value Retail, Sky News reported. Property industry executives said a deal could be made before the end of the year. Value Retail owns dozens of designer outlet complexes, including ones in Shanghai and Suzhou in China, as well as in Barcelona, Frankfurt, Madrid and Milan.

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Shopping ATS 104

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience