Sun.Jan 08, 2023

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The Athlete’s Foot becomes first Aussie retailer to launch game on Roblox

Inside Retail

The Australian arm of global footwear retailer The Athlete’s Foot has launched a free online game on Roblox called Fitopia. The game – which the brand says represents a first by a retailer in Australia – recreates a classroom and schoolyard environment in an oversized, distorted style and features three unique worlds kids can play in. The first game features a classroom environment with brain twisters and puzzle games followed by a second game with a focus on simulation and sports while th

ATS 264
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How to Tell if Your Product or Service Isn’t Working for Your Customers

Small Biz Trends

When your business rolls out a new product or service, you and your team hope that it’s effective and meets the needs of your customer base. Unfortunately, there are instances where that product or service simply isn’t working as intended for your buyers — and it’s up to you as a business leader to determine whether this is the case.

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Going green: How leafy streets can boost foot traffic

Inside Retail

Beyond the social and environmental benefits and aesthetic appeal, the addition of green spaces in urban areas can have an enlivening effect on the retail industry, boost the local economy and make shopping a more appealing prospect. Research from the City of Melbourne demonstrated that customers would pay upwards of 10 per cent more for goods sold in CBDs if there were high-quality tree canopy, and would visit more often and stay longer in shopping districts with tree coverage.

Outdoor 264
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RtA NYC store by Dan Brunn features broken crystal and red fitting rooms

Dezeen

Pieces of broken crystal fill a display case that runs the length of this Manhattan boutique , completed by Los Angeles-based architect Dan Brunn for streetwear brand Road to Awe. The store on Mercer Street in SoHo is both the third location for Road to Awe , also known as RtA, and the third designed by Dan Brunn Architecture. Road to Awe's third store by Dan Brunn is divided by a central display.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Artificial intelligence meets fashion: How AiDA is disrupting design

Inside Retail

In December, Hong Kong -based start-up Code-Create launched the world’s first artificial intelligence (AI) platform for fashion design. . Called AiDa, which stands for Artificial Intelligence Design Assistant, the technology was unveiled at the Fashion x AI event in Hong Kong, where international brands and designers including Besfxxk, Injury, The World Is Your Oyster, Mountain Yam, Kay Kwok and Fengyi Tan debuted their inaugural AI-driven collections.

Fashion 261
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New Report Picks 10 Brands to Watch in 2023

VMS

Drawing on layers of geospatial, psychographic and foot traffic data, Placer Labs Inc. identified the retailers with the best chance for success in the coming year and summarized the results in a white paper titled “10 Top Retail Brands to Watch in 2023.”. Here’s a sampling of the retailers expected to have a strong year: Five Below. Much of the chain’s appeal lies in its position as the go-to discounter for tweens and teens who find that their pocket money can get them a treat from the chain.

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Aldi tops supermarket social media performance

365 Retail

An analysis of the performance of the major supermarkets on social media in the run-up to Christmas has shown those using the platforms to reflect human interest stories, provide practical support or suggest cost-saving ideas resonated most with users. The analysis, conducted by social media specialists Maybe* , reveals that Aldi and Marks & Spencer top the overall list for the most engaging social media posts during December with a total of 127k and 116k engagements each respectively.

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Self-service micro market chain Morsl raises $5 million for expansion

Inside Retail

Self-service micro market chain Morsl has secured $5 million in a series-A capital round, increasing the company’s valuation to $14.4 million as it looks to accelerate its expansion. The company will use the funds to open 20 new sites, penetrate industries “beyond workplaces”, and hire key management positions to scale its business. Established in 2018, Morsl curates some 1000 fresh food, snacks, and drinks – including ready-to-eat meals, salads, and sandwiches – offered via a fully automated, s

Marketing 130
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Decathlon launches ‘movement breaks’ initiative to support employees’ minds

365 Retail

Decathlon has introduced ‘movement breaks’ to all 1,655 teammates (employees) in the UK to improve mental wellbeing during the difficult month of January and calls on other businesses to do the same. Decathlon is a French sports retailer that was founded in 1976 by Michel Leclercq. The company is headquartered in Lille, France, and has over 1700 stores in 57 countries worldwide.

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Ant Group founder Jack Ma to give up control in key revamp

Inside Retail

Ant Group’s founder Jack Ma will give up control of the Chinese fintech giant in an overhaul that seeks to draw a line under a regulatory crackdown that was triggered soon after its mammoth stock market debut was scuppered two years ago. Ant’s $37 billion IPO, which would have been the world’s largest, was cancelled at the last minute in November 2020, leading to a forced restructuring of the financial technology firm and speculation the Chinese billionaire would have to cede c

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Business cash deposits fall for Post Office

Talking Retail

Rail strikes and freezing weather were among the reasons that business cash deposits at post offices fell in December. The Post Office has reported that business cash deposits were down 2% in December but remained above the £1bn mark at £1.09bn. In contrast, personal cash withdrawals jumped significantly, up 6.7% to £892m compared with November. This story continues at Business cash deposits fall for Post Office.

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Vicinity Centres to trial battery storage at two malls

Inside Retail

Vicinity Centres has teamed up with energy services ecosystem EnelX on a pilot onsite battery storage systems agreement. The joint venture will expand on Vicinity’s Integrated Energy Strategy and maximise its energy production and reduce its reliance on the electricity grids. The batteries – operated and optimised by EnelX – will store excess renewable energy when spot electricity prices are low or negative.

ATS 130
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Top 5 Customer Service Articles of the Week 1-9-2023

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Customer Experience Predictions for 2023 by Dan Gingiss (Dan Gingiss) It’s a new year, so why not start it off right with some powerful customer experience predictions from the world’s foremost experts?

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The future of in-house retail innovation 

Inside Retail

Imagine that you’re IBM Engineer Frank Canova and your team has just launched an innovation that will change the world forever: the smartphone. It was no small feat. The technology took you years to devise, add two years to bring it to market, and you’re looking at half a decade of hard-fought radical innovation. Of course, the smartphone has revolutionised the way we communicate.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.