Tue.Sep 20, 2022

A strong winter boosts KMD Brands’ sales

Inside Retail

A record winter and a return to in-store trading boosted KMD Brands’ sales in its latest full year. For the 12 months to July 31, sales increased by 6.2 per cent to $868.34 million (NZ $979.8

The 4 Lenses of Resilience and What They Mean for Security

Cisco CSR

We’ve been talking a lot about security resilience recently, and for good reason. It’s clear the only way businesses can operate in today’s hybrid world is by taking bold steps to increase visibility, awareness, and integration across their systems.


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What is ‘transcreation’ and why is it important for Aussie retailers?

Inside Retail

For retailers, the latest census should be more than just a few headlines that disappear with the news cycle. The results have a real-world impact on your business and it will only increase in the coming years. By way of the 2021 snapshot, we know that 29.1

How to Improve Customer Experience in Retail Stores


According to a study done by Salesforce , 84 percent of consumers say that customer experience is just as important as a company’s products and services. In fact, customer experience is one of the biggest factors that retailers have to consider.

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

Three ways online grocers can win, and retain, customers post-pandemic

Inside Retail

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect.

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Amazon offers sellers free software to speed fulfillment

Retail Dive

Veeqo helps merchants manage inventory and gives discounted rates with carriers such as UPS and FedEx

More Trending

Three Key Ingredients for Managed Services to Help You Win in Enterprise IT

Cisco CSR

How can communication service providers (CSP) reverse the trend of the past decade and grab a bigger slice of enterprises’ IT budget in today’s application economy? What role does SD-WAN play in all this?

How Queen Elizabeth II used “the power of clothes” to promote the monarchy

Inside Retail

The death of Queen Elizabeth II marks a shift in the relationship between fashion and the British monarchy, with younger members of the royal family, notably Catherine, Princess of Wales, likely taking on a greater public role.

Nordstrom adopts poison pill

Retail Dive

The retailer’s announcement follows news that Mexican department store company Liverpool acquired a 9.9% stake earlier this month

Luggage brand July opens first store in Sydney

Inside Retail

Melbourne-based luggage brand July has launched its first brick-and-mortar store in Sydney at The Galeries. . Founded by Athan Didaskalou and Richard Li, July first sold exclusively online before branching out into retail stores.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Nordstrom Swallows ‘Poison Pill’ Following Mexican Retailer’s Stock Purchase

Retail TouchPoints

The Nordstrom Board of Directors has adopted a one-year shareholder rights plan, a.k.a. a poison pill, following the purchase earlier this month of 9.9% of the retailer’s stock by Mexican luxury department store Liverpool. The Liverpool stock purchase, valued at $293.8

How O2O is helping Uniqlo grow in the ultra-competitive Singaporean market

Inside Retail

Over the last 13 years, Japanese fashion brand Uniqlo has established a foothold of 26 stores in the ultra-competitive Singaporean market, and it is looking to grow even further with the opening of four new stores in the next six months and the continued expansion of its online to offline (O2O) strategy.

Walmart Canada Rolls Out AI-Powered Out-of-Stock Detection to All Locations

Retail TouchPoints

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online.

Halloween spending to surpass 2021 levels: NRF

Retail Dive

Participation in the holiday is expected to exceed pre-pandemic levels as shoppers return to old habits

Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.

Walmart Expands Retail Media Offering with Social, Livestreaming Integrations

Retail TouchPoints

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities.

SBA Partners with Operation HOPE to Promote Entrepreneurship in Underserved Communities

Small Biz Trends

The U.S. Small Business Administration (SBA) has joined forces with Operation HOPE to promote the recently signed Strategic Alliance Memorandum (SAM). SBA Partners with Operation HOPE to Promote Entrepreneurship in Underserved Communities.

DICK’S Sporting Goods to Open Its First Southeast and Northwest Public Lands Locations

Retail TouchPoints

DICK’S Sporting Goods will open four new locations of its outdoor specialty retail brand Public Lands this fall, including its first locations in the Southeast and Northwestern U.S.

Americas FinServ Digital Commentary – Fall 2022: Three Ways to Accelerate Digital Transformation

Cisco CSR

2022 has been a bloodbath on Wall Street. Bear traps are everywhere. We all feel it…and it hurts. Geopolitical issues shock the conscience. Threat of a recession. High interest rates.

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX

Retail TouchPoints

Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand beat out shoppers’ inflation-driven caution? Which channels will be most important for driving sales and building loyalty?

Transforming Aged Care for the Future

Cisco CSR

This post is authored by guest contributor Professor Vishaal Kishore, the Executive Chair of the Cisco-RMIT Health Transformation Lab. The recent report of the Australian Royal Commission into Aged Care Quality and Safety tells us two critical things.

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Sticker Shock: DTC Marketing Omnichannel Pivots are Pricey, but Drive Long-Term Profit and Stability

Retail TouchPoints

There’s been a great deal of hand-wringing around the advertising industry lately as brands deal with rising marketing costs. Marketing budgets are 9.5% of total company revenue so far this year.

Colin Fleming of Salesforce says Salesforce+ Will Make Dreamforce a Transformational Experience Compared to Previous Years

Small Biz Trends

This week I’m headed off to Dreamforce, Salesforce’s huge annual user conference, for the first time in three years. Before the pandemic shut everything down, 170,000 people attended Dreamforce in 2019.

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Seeing the Light at the End of the Tunnel

Cisco CSR

The future is fiber, and the present is Data Over Cable System Interface Specification (DOCSIS). What is the right investment profile to get from today to tomorrow? To aid Cable Operators with their investment planning, this blog shares a few strategy and technology options from a CTO’s viewpoint.

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Bingo! New Mexico Business Owners Have Access to $25 Million in SBA Loans

The Global Small Business Blog

©iStock/nytumbleweeds The nonprofit, state-launched New Mexico Small Business Investment Corp. has a new RBC Impact Fund that will target small businesses with annual revenue up to $7.5 million and less than 500 employees. The loans would be in amounts from $150,000 to $5 million.

J.C. Penney Beauty to expand nationwide

Retail Dive

The concept is currently in 10 pilot locations and will increase to 600 stores by the spring of 2023

Celebrate Veterans Day with These Veteran-Owned Businesses

Independent Retailer

In the USA, Veterans Day annually falls on November 11. This day is the anniversary of the signing of the armistice, which ended World War I hostilities between the Allied nations and Germany in 1918.

How Lovesac went from selling bean bags to nearing $500M in sales

Retail Dive

Founder Shawn Nelson discusses how the company shifted sales from stores to online all while operating profitably


50 Innovative Companies to Watch in 2022


Link to the Forbes Article. The post 50 Innovative Companies to Watch in 2022 appeared first on Theatro. News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity Satisfaction

Customer perception, shrinkflation, and shoplifting Weekly Snacks #24


Campaign scoop. Forgotten password. Streaming services are great, especially for true fans. What happens when a football fan forgets the password right before a big game? Everybody goes crazy. However, there’s nothing that can’t be solved by a cold Dr. Pepper, right?

Surface Design Show announces its 2023 theme of ‘Shaping Communities’

A1 Retail

Surface Design Show has announced the theme of its 2023 edition: ‘Shaping Communities’; with an ambition to improve the surroundings for all, through collaboration and meaningful design solutions.

Amazing Business Radio: Laura Bassett

Shep Hyken

How to Deliver an Amazing (Versus Unamazing) Customer Experience. How to Use Proactive Communication to Manage Increasing Customer Expectations. Shep Hyken interviews Laura Bassett, Vice President of Product Marketing at NICE , a complete platform for delivering an end-to-end customer experience.

2022 Retail Renovation Competition, First Place: “Grand Central Mimico Presentation Center”


2022 Retail Renovation Competition. A FORMER INDUSTRIAL area west of downtown Toronto is undergoing a renaissance, thanks in large part to Vandyk Properties’ new, master-planned nine-tower residential development.