Inside Retail
MAY 26, 2025
Do you have that dj vu feeling? You can put that down to Coles, which is yet again rebadging its liquor stores as it attempts to boost sales and earnings. Coles has previously undertaken major reviews in 2005 and 2015, leading to a series of turnaround or revitalisation plans, including brand tweaks, over the past 20 years. Theyve had limited success.
Retail Gazette
MAY 26, 2025
M&S is ramping up its store renewal strategy with plans to open 12 new food halls across England including what will become its largest standalone food store to date. The new sites, which sit on former Homebase plots, will create over 550 jobs and form a central part of M&Ss store rotation programme aimed at building bigger, better locations.
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Inside Retail
MAY 26, 2025
American innerwear brand Jockey has named Mitchdowd as its new licensee for Australia and New Zealand in a multi-year agreement. The deal covers Jockeys established franchises in mens, womens and childrens innerwear, and its range of performance garments. Mitchdowds deep understanding of the retail landscape will ensure Jockey remains a category leader, with engaging campaigns and strong retail execution, driving continued growth for the Jockey brand and innovative solutions for consumers, said
Retail Gazette
MAY 26, 2025
Asda has scrapped its plan to install driver-facing cameras in its home delivery vans following privacy concerns. The supermarket chain said it put the proposal on hold as it concentrated efforts to revive its grocery business, The Times reported. Asda had planned to introduce cameras that used artificial intelligence to identify subtle movements from drivers and provide audio prompts if there was a safety concern.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
MAY 26, 2025
The company turns in another solid quarter, but sales outlook is clouded. The worlds largest retail real estate owner and operator, Simon Property, reported results for the first quarter on May 12. And tariffs were, if not at the very top of investors minds, certainly close to it. Still, to some extent, it was business as usual, with CEO David Simon telling analysts on the conference call that the tariff situation has affected very few leasing deals, and the companys negotiating tactics were unc
Retail Gazette
MAY 26, 2025
Food inflation rose for the fourth month in a row in May, driven by higher fresh food prices and mounting costs for retailers, the latest BRC-NielsenIQ Shop Price Index has found. The annual rate of food inflation hit 2.8% in May, up from 2.6% in April, and sits above the three-month average of 2.6%. Fresh food was the biggest contributor, rising 2.4% year on year, up from 1.8% the month prior.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Gazette
MAY 26, 2025
Adena Brands, owner of Monsoon, Accessorize, and East, has posted a pre-tax loss of 7.5m for the year to August 31, reversing a 14.1m profit in the previous period amid weak consumer demand and steep cost inflation. Turnover fell to 204m from 231m as the group faced ongoing challenges in retail and underperformance in key areas. The business said the results reflected a challenging environment, with weak consumer demand and steep wage and other cost inflation, but also underperformance in severa
Inside Retail
MAY 26, 2025
When you run an online store, having the right tools is crucial to moving faster, delivering exceptional customer service and scaling your business as demand grows in todays ever-changing global retail landscape. Shopify is listening. This month, the company unveiled its Summer 25 Edition, Horizons, which encompasses over 150 product highlights, heralding a paradigm shift for Shopify.
Retail Wire
MAY 26, 2025
Chick-fil-A has been delighting fast-food customers for decades. Now, however, the popular chicken chain has an all-new location that has quickly become a viral sensation. According to a new report, this locationthe only one of its kindin Oklahoma provides an all-you-can-eat option. Inside the Nation’s Only All-You-Can-Eat Chick-fil-A USA Today got a first-hand look at the unique Chick-fil-A at the University of Oklahoma.
Inside Retail
MAY 26, 2025
The retail community has welcomed the Victorian governments proposed ban on machetes, following a violent brawl in Melbournes Northland shopping centre. Four males have been charged for a brawl between two rival gangs in the food court of the centre. One man in his 20s, with upper-body injuries, was taken to Royal Melbourne Hospital in a serious but stable condition, while three others were treated for anxiety.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
MAY 26, 2025
Del Taco has launched a new, exciting brand refresh. The popular Mexican American taco chain has also debuted a few new items on its menu. However, are these refreshes merely a way to stave off a potential sell-off by Jack in the Box? Inside the Bold New Look of Del Taco QSR is reporting that the company is launching its El Big Boxes, which are meant to provide clients with value, along with a daring new brand campaign.
Retail TouchPoints
MAY 26, 2025
As industries around the world face mounting pressure to reduce their carbon footprint and optimize energy management, the retail industry is no exception, accounting for nearly 25% of global emissions. This number accounts for the entire value chain of a retail organization which includes transportation and manufacturing but physical stores account for a larger piece of the puzzle than you might expect, one that retail leaders cannot afford to ignore.
Retail Wire
MAY 26, 2025
United Airlines has a new, luxurious offering for its first-class passengers, and it is only available on its newest plane in the fleet. According to Kiplinger , United Airlines is introducing the Boeing 787-9s, a new aircraft with a new cabin and opulent business class suites called United Polaris Studios. Eight suites will be located at the front of the aircraft, each with 25% more space than United’s current pod-style suites, sliding doors that can be closed for privacy, a 27-inch scree
Hyken
MAY 26, 2025
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can businesses maintain consistent customer service across different industries? How does staff training influence customer satisfaction? How does community involvement enhance customer loyalty? Can one employee’s actions shape the reputation of an entire franchise network?
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
MAY 26, 2025
American Airlines passengers flying first class can enjoy the benefits of the Admirals Club. This popular airport lounge now has a new flagship location at the Philadelphia International Airport. Let’s take a look at what we know about this new lounge. A First Look at the American Airlines Admirals Club Lounge in Philadelphia The Points Guy got an exclusive first look at the American Airlines flagship Admirals Club Lounge in Philadelphia, PA.
Hyken
MAY 26, 2025
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Three-Quarters of Customers Would Pay More for a Premium Experience by Lauren Braun (Qualtrics) The majority of US consumers (72%) say they would pay more for a premium experience when doing business with a company, according to new data from Qualtrics XM Institute.
Retail Wire
MAY 26, 2025
Arby’s continues its tradition of offering all sorts of carnivorous menu offerings for its customers, and its latest offering has its Chief Marketing Officer (CMO) raving to the press. AdAge is reporting that the Arby’s steak nuggets have been rolled out for a trial in several locations. The new product essentially consists of prime rib and steak chunks that are chopped up and available in sandwiches or in five or nine-piece portions.
Retail Times
MAY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pip & Nut, the UKs fastest growing nut-snack and nut-butter brand, has launched a new Chocolate Hazelnut Spread, the latest addition to its range of natural, healthier, more sustainable alternatives to traditional spreads and snacks.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
MAY 26, 2025
Sportswear company Adidas has admitted to a customer data breach by hackers through a third-party provider. The stolen data involved contact details of consumers who had previously communicated with the companys customer support center. “Adidas recently became aware that an unauthorized external party obtained certain consumer data through a third-party customer service provider, the company stated.
Retail Times
MAY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Some Grub(www.somegrub.co.uk), an innovative British pet care brand producing health-boosting, planet-friendly and all-natural pet food made from protein-packed bugs and fresh veggies to deliver real, functional health benefits, has secured 270,000 of investment in a record 14 days to scale its business and lead Britains insect food revolution.
Retail Wire
MAY 26, 2025
Automaker Volvo Cars is slashing about 3,000 jobs as it attempts to reduce costs. The workforce cutback impacts office positions in the companys home country of Sweden and affects roughly 15% of the total office-based staff. To create a more efficient and resilient Volvo Cars, some difficult decisions had to be made, according to company leadership.
Cisco Retail
MAY 26, 2025
A reflection of the milestones and achievements of this vibrant community
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
MAY 26, 2025
The Coffee Bean & Tea Leaf has launched its first-ever non-traditional franchise at a Utah airport. According to Franchising.com , the coffee brand’s location at Salt Lake City International Airport adds to its momentum in non-traditional franchise development. This is the brand’s 23rd airport caf at seven major US airports, reinforcing its position as a favored beverage concept in some of the country’s largest airport hubs.
Retail Times
MAY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Its National BBQ Week, and while many are firing up their grills for the usual burgers and sausages, experts reveal theres one BBQ staple stealing the spotlight. Thousands of Brits are searching for it, yet most of us are still cooking it all wrong.
Retail Wire
MAY 26, 2025
Norwegian Cruise Line is gearing up for an unforgettable summer, calling the offerings a “bucket list” itinerary of prime vacation stops. Per a company press release , along with fun-in-the-sun itineraries in the Caribbean and Bermuda that are ideal for a summer family vacation, Norwegian Cruise Line is inviting guests to “Experience More at Sea” by giving them the freedom and flexibility to create the cruise vacation of their dreams and sailing to bucket-list destination
Retail Times
MAY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! WEEE waste expertsatBusinessWaste.co.uk are warning businesses of fines for failing to provide take-back schemes.The ban is designed to deter vape use, but reports show that many people are either stockpiling disposable vapes or switching to reusable models, meaning the popularity of vapes is likely to continue.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retalon
MAY 26, 2025
In the 1990s, a fashion trend could last for years. Bootcut jeans reigned for nearly a decade. Retailers had the luxury of time time to observe what was happening on the runways, time to study what was selling in flagship stores, and time to react through careful merchandise assortment planning cycles. In todays market, that luxury no longer exists.
Retail Times
MAY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Witchmarkis setting a new standard for sustainability in spirits production with big ambitions forEnglish Whisky. Asone of the largest capacity distilleries in England, with a 5000L wash still and a 3200L spirit still, Witchmark has ambitious plans for growth and innovation.Spring 2025 sees Witchmark lunch The Witchmark Club,a unique opportunity tobe par
Retail Wire
MAY 26, 2025
JetBlue has partnered with Dunkin’ to provide a unique flight experience. The two companies have joined forces to launch a new coffee-themed plane with the Dunkin’ logo wrapped around the A320. Let’s look at where it will be flying, and how you, too, can catch a flight on the plane. JetBlue and Dunkin’ Partner for a Unique Livery According to a company press release , on May 12, the two companies introduced a new Dunkin’-themed livery to commemorate their long-stand
Retail Times
MAY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Two-thirds of UK workers have turned spare hours into extra cash by selling goods, offering services, or creating content online over the past year. Fresh analysis byUswitch broadbandshows how vital broadband access has become to Britains Superfast Side Hustles.
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