Wiser
MARCH 25, 2025
Omnichannel Consumer Behavior: The evolution of the retail landscape has been markedly influenced by the emergence of the “new” type of shopper, the omnichannel shopper. In fact, over 73% of shoppers acknowledge using multiple channels during their shopping journey. This development has been propelled by technological advancements and significant shifts in consumer behavior.
Inside Retail
MARCH 25, 2025
Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. The business’s owner, Harbour Guidance, which bought the brand out of administration in 2020, has appointed Lindsay Bainbridge, Andrew Yeo and David Vasudevan of Pitcher Partners Melbourne as administrators. However, in a statement issued Wednesday, Bainbridge said the brand and online store may continue to trade and “all restructuring options remain open”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
MARCH 25, 2025
The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a landscape of uncertainty that businesses need to navigate carefully. While tariffs are not new, their unpredictability and impact have left businesses struggling to plan effectively. With the lack of clarity on how long tariffs or potential trade policies will remain in place, what categories may be impacted next or how tensions over trade will evolve, retail supply chain profess
Inside Retail
MARCH 25, 2025
Aboriginal clothing brand and social enterprise Clothing the Gaps will launch at Universal Store later this week. Starting March 26, the brand will occupy primary retail space in 14 Universal Store locations, including flagship sites in Melbourne, Adelaide, Brisbane, and Darwin. An ally-friendly collection of seven pieces will be available at these sites, featuring bold messages celebrating Aboriginal culture and resistance and encouraging deeper cultural awareness.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MARCH 25, 2025
The 570 -store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platforms Carrot Ads solution. This new integration will give Hy-Vee RedMedia access both to Instacarts ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands. All those brands will also now have access to in-store advertising on Instacarts AI-powered Caper Carts smart carts, which are currently deployed at retailers including Ald
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
|
Retail TouchPoints
MARCH 25, 2025
Pinterest is marking the second year of its partnership with the Coachella Valley Music and Arts Festival with a preview of the hottest festival-inspired trends and an immersive pop-up designed by Chappell Roans creative director. During both weekends of the festival , April 11-13 and April 18-20, this on-site space will allow visitors to use the Pinterest collage feature to cut out objects from their favorite pins, creating one-of-a-kind shareable mood boards.
Inside Retail
MARCH 25, 2025
Strategies for centering the customer was the key theme of day one of the Shoptalk Spring event in Las Vegas, Nevada. Running from March 25-27, the conference has drawn in big players in the retail industry, including Foot Lockers executive vice president and chief commercial officer Frank Bracken, Gap Incs CEO Richard Dickson , Coachs senior vice president of global visual experience Giovanni Zaccarello, Sweetgreen;s co-founder and CEO Jonathan Neman and Reformations CEO Hali Borenstein.
Retail TouchPoints
MARCH 25, 2025
BuyBuy Baby will officially re-enter the world of online retail on May 8, 2025, just days before Mothers Day. This rebirth of sorts will kick off with a Baby Days event featuring daily giveaways and top-rated baby essentials. Beyond Inc. acquired BuyBuy Baby in February 2025 for $5 million , reuniting the brand with its former sister retailer Bed Bath & Beyond.
Retail Focus
MARCH 25, 2025
Without structured planning, retailers risk stockouts, overstocking, and suboptimal product placement, leading to lost sales. Retail store planning software addresses key challenges such as inefficient space utilization, inconsistent merchandising execution, and poor inventory visibility. Manual processes hinder planogram adjustments, while the absence of real-time data obstructs stores from adapting to demand shifts.
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
MARCH 25, 2025
The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. However, the POS itself the software, connections to other retail systems and the increasingly varied hardware has become a less prominent part of the merchants tech stack. Thats partly due to the move toward cloud-based solutions, which enable a consistency and scalability, and more cost-effective use of resources to make things happen in the store, said Lee Holman,
Inside Retail
MARCH 25, 2025
Australian retailers remain vulnerable to the slowdown in consumer spending and rising living costs, say retail lobby groups, in a subdued response to the Federal Budget. Spokespeople from the soon-to-be-merged Australian Retailers Association (ARA) and National Retail Association (NRA) said that while the Budgets modest cost-of-living measures were welcome, the Labor government missed an opportunity to support businesses.
Retail Focus
MARCH 25, 2025
Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. As inflation rises, businesses must adjust their pricing strategies to remain profitable, while consumers change their spending habits in order to meet the higher cost of living.
Inside Retail
MARCH 25, 2025
Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Growing demand has led some retailers to operate 24 hours a day to accommodate changing consumption patterns. Understanding these changing patterns has become crucial for businesses looking to capitalise on this significant retail opportunity.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail TouchPoints
MARCH 25, 2025
International fashion brand Mango is implementing a new AI software platform to transform its planning and decision-making. Operating nearly 2,850 stores in 120 markets, Mango must dynamically navigate demand fluctuations, evolving consumer preferences and supply chain complexities. Using o9s Merchandise Financial Planning (MFP), Assortment Planning and Demand Planning capabilities, the brand will replace fragmented, outdated systems with an integrated, AI-powered and data-driven framework.
Inside Retail
MARCH 25, 2025
When Richard Dickson was appointed CEO of Gap Inc in August 2023, the first question on everyones mind was, Can he do for Gap what he did for Barbie? Prior to joining the apparel company, Dickson was president and COO of Mattel for nearly 10 years and played a key role in the successful revival of the Barbie franchise. His focus on product innovation, unique licensing deals with brands like Forever 21, Bis, Olipop and, of course, Greta Gerwigs Barbie movie, which grossed $1.4 billion and painted
Retail Wire
MARCH 25, 2025
The new Red Lobster CEO spoke about how he's leading the company into a new era.
Retail Focus
MARCH 25, 2025
From traditional brick-and-mortar stores to sophisticated e-commerce sites and niche online platforms, companies have embraced new digital channels to meet consumers wherever they areon their phones, tablets, or laptops. But this digital wave isnt limited to retail alone; its reshaping industries ranging from entertainment to healthcare, creating opportunities and challenges for businesses across sectors.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail TouchPoints
MARCH 25, 2025
Walmart s newest partnership with Minecraft marks a new stage in its evolving Adaptive Retail strategy. The epicenter of the collaboration is Skyward , a story-driven gaming experience that starts on Earth and allows players to embark on missions across different planes to find the “Golden Child,” who has left the planet to fulfill a dream.
Retail Focus
MARCH 25, 2025
In todays competitive market, businesses seek ways to connect with customers, build loyalty, and encourage repeat purchases. A well-designed loyalty program effectively rewards customers, offering incentives for repeat business, referrals, and brand engagement. By creating positive experiences and a sense of value, loyalty programs can boost engagement, improve loyalty, and increase revenue.
Retail Gazette
MARCH 25, 2025
Vinted is launching a luxury fashion wardrobe online, featuring curated designer pieces from fashion creators including Susie Lau, Victoria Magrath, Simran Randhawa, Giulia Valentina and Keiona Revlon. The wardrobe, dubbed House of Vinted, goes live from 6pm today (25 March), with the online marketplace’s members able to buy designer items from brands such as The Row, Prada, Gucci, Maison Margiela, and Jacquemus.
Retail Wire
MARCH 25, 2025
Albertsons is also responding to its customers concerns.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Gazette
MARCH 25, 2025
AO World has once again raised its full-year profit forecast, with the electricals retailer predicting its adjusted profit before tax will come in at the top end of its previously upgraded guidance. The electricals retailer, which has enjoyed a 30% rise in profits, now expects adjusted PBT to be between 39m and 44m for the year ending 31 March 2025.
Retail Wire
MARCH 25, 2025
Tim Hortons promises a plethora of spring flavors as part of its updated menu.
365 Retail
MARCH 25, 2025
Greater consumer awareness of AI within retail isnt translating into increased trust around the use of the technology, prompting shoppers to call for greater transparency and AI governance from retail businesses, the latest research by the Retail Technology Show (RTS) reveals. As consumers become increasingly well versed at interacting with AI in their personal lives, with Deloitte estimating that over 18million people in the UK have now used GenAI technology, customers are becoming more cognisa
Retail Gazette
MARCH 25, 2025
THG has raised 90m through a combination of a share placing and refinancing measures, marking another step in simplifying its debt structure and positioning the company for future growth. The fundraise included a 60m contribution from THG founder and CEO Matthew Moulding , who subscribed to 31.2m worth of shares at a price of 32.3prepresenting a 5% discount on the previous days closing price.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Wiser
MARCH 25, 2025
Why Pricing Strategies Are Evolving Pricing isnt just about setting numbersits about understanding consumer behavior, staying ahead of competitors, and responding to market changes in real time. But with thousands of products, shifting demand, and endless price fluctuations, how can businesses possibly keep up? The answer lies in big data and AI-driven automation.
Retail Times
MARCH 25, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Whole Foods Market is expanding internationally, announcing today that a new store located at 120 Kings Road, SW3, will open on March 25, 2025. The store is the first new U.K. location for Whole Foods Market since 2014 and will serve as a premium retailer for the historic and celebrated destination of Londons Kings Road […] If you want more informa
Retail Gazette
MARCH 25, 2025
Kingfisher boss Thierry Garnier is feeling relatively optimistic about the year ahead, despite the DIY giant posting a 35% drop in pre-tax profits. The retail group, which owns B&Q and Screwfix, saw its profits plunge to 307m in the year to 31 January as like-for-like sales slipped 1.7% to 12.8bn. However, in the UK and Ireland, retail profits edged up 0.6% to 558m as sales across the two retail chains cumulatively rose 1.2% to 6.5bn on a constant currency basis.
Expert insights. Personalized for you.
78 
Let's personalize your content