Retail TouchPoints

MAY 22, 2023

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. This California-based retailer serves Hispanic communities with a large but carefully curated product selection and a surprisingly wide range of services — wide enough that the company is at least as much a bank as it is a retailer. This both requires the company to keenly recognize its shoppers’ needs and provides opportunities to track their demands through data sources like its p

Payment Services 287

Payment Services Department Stores Shipping Accounting 287

Inside Retail

MAY 22, 2023

Alongside many retailers, Amazon Australia is facing a changing customer landscape. Household costs are increasing across the board, and less is being spent on discretionary items after every rate rise. And certain categories are facing heightened challenges amid cost of living pressures. For instance, homewares, one of the big winners of the pandemic, now appears to be in decline , with housing a source of major anxiety for a lot of Australians.

Management 246

Management Consumer ATS 246

Retail TouchPoints

MAY 22, 2023

The digital advertising industry has arrived at its saturation point. Ads pop up, slide in or play in the background on every platform, and consumers see right through this cacophony of attempts to grab their attention. Today’s market is faced with this spreading phenomenon — #adblindness. With lower price barriers to enter the market, digital advertisers proliferate.

Advertising 287

Advertising Marketing Consumer Payment Services 287

Retail Wire

MAY 22, 2023

The European Union has hit Meta with a fine of $1.3 billion for transferring the personal data of people within its member states to servers in the U.S. Meta has been ordered by the EU to stop the practice, violating General Data Protection Regulation (GDPR) law.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 22, 2023

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. The largest increase took place from 2021 to 2022 when shoplifting complaints increased 44% year-over-year to reach almost 64,000 , many of which were committed by organized theft rings , according to New York State Assemblymember Jenifer Rajkumar in a statement.

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Planning Kiosk Management Consumer 279

Tokinomo

MAY 22, 2023

Campaign corner Gym routine. Propel has a new advertising campaign featuring actor Michael B. Jordan. In the campaign , Jordan is seen taking his gym routine to the streets, showcasing his intense workout regimen. The goal is to inspire viewers to stay hydrated and stay active while emphasizing the benefits of Propel's fitness water.

Advertising 197

Advertising Shopping 197

Retail Focus

MAY 22, 2023

MAPIC, the international gathering of the retail, leisure, food, and tech real estate communities, launches this year’s event with the theme The Age of Responsible Growth: Committing to a better future. It will highlight how the industry can secure continued and sustainable growth, by implementing measures that reduce environmental impact—and prioritise people and the planet.

Consumer 147

Consumer Returns Management Marketing 147

Retail Wire

MAY 22, 2023

Biomilq has found a way to create breast milk in a lab. The startup has numerous regulatory and other hurdles to overcome before being distributed to the public. Bioomilq’s timing seems fortuitous after the U.S. experienced an infant formula shortage in 2022.

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ATS 148

Inside Retail

MAY 22, 2023

Formula 1 and Puma recently inked a deal that will make Puma the official supplier at F1 races, granting the brand the right to produce F1-branded apparel, footwear and accessories for both F1 staff at the track and fans. The brand will have the exclusive rights to sell fanwear for all 10 teams around the race circuits starting from 2024 onwards. The story so far Puma has a long and successful history in motorsport, having developed fireproof overalls, race shoes and other high-performance racin

Fashion 147

Fashion Accessories Apparel Consumer 147

Retail Wire

MAY 22, 2023

Krispy Kreme is giving away a dozen original glazed doughnuts for seniors wearing Class of 2023 class rings, clothing, cap and gown or other swag by May 24. It is the fourth straight year that Krispy Kreme has run the promotion.

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Promotions 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MAY 22, 2023

There are some promising signs about the health of the Singapore mall industry. For some time now, the growth of e-commerce in the Lion City has been falling back in line with the growth rate of retail sales as a whole. That’s been happening in the context of improving economic fundamentals and a faster pace of recovery from the pandemic doldrums, giving Singapore’s mall tenants significant sales momentum since the first half of 2022.

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Sporting Goods Beauty and Health Payment Services Department Stores 130

Retail Wire

MAY 22, 2023

Minnesota’s House of Representatives and Senate have approved a law that would guarantee that drivers for Uber and Lyft will be paid a minimum wage for every mile they drive a passenger. Governor Tim Walz has called the bill “an important piece of legislation,” but has not committed to signing it without more conversations.

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Inside Retail

MAY 22, 2023

Mark Teperson has been appointed as the new CEO and MD of specialty baby goods retailer Baby Bunting, effective October 2. Teperson has more than 20 years of experience across retail and fintech in a variety of disciplines including strategy, merchandise, product development, payment, growth marketing, store design and operations. He joins the company from Afterpay where he was the global chief product and chief strategy officer.

Payment Services 130

Payment Services Consumer Marketing Management 130

Retail Wire

MAY 22, 2023

Workers born outside the U.S. now make up 18.1 percent of the national labor total, the highest level since 1996, according to the Labor Department. The combination of slow population growth in the U.S. and the retirements of Baby Boomers has created labor shortages and employment opportunities among native and foreign-born workers.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 22, 2023

Following its recent entry into administration, beverage tech platform Kaddy is getting a new lease on life by partnering with Singapore-based food and beverage investment company Lecca, which has given the business an overhaul – and a new name, Kaddy Reborn. The revamped marketplace aims to deliver a simpler business model with a refreshed management team; a wider range of products; and improved application features that allow seamless delivery for suppliers and customers.

Point of Sale 130

Point of Sale Fulfillment Management Marketing 130

Wiser

MAY 22, 2023

In the last few years, many companies have begun to shift their focus from their products to their customers. And this makes sense when, according to Salesforce , 80 percent of customers now consider the experience a company provides to be as important as its products and services. Positive experiences can leave a lasting impression on shoppers that might make them more likely to share their sentiments online or with friends and family.

Advertising 142

Advertising Marketing Management Shopping 142

Retail Wire

MAY 22, 2023

Tesco board chairman John Allan will step down next month after allegations that he engaged in inappropriate conduct with women. Mr. Allan has denied three of four claims against him.

ATS 114

ATS 114

A1 Retail

MAY 22, 2023

Lord Zameer Choudrey CBE SI Pk, Chief Executive of Bestway Group, and Dawood Pervez, Managing Director of Bestway Wholesale, presented a cheque for £100,000 to the UK’s largest children’s charity, Barnardo’s, at Bestway Group’s Head Office in Park Royal, London last week. The funds were raised through Bestway Wholesale’s annual Ascot Charity Race Day held last year, attended by over 800 industry guests including key business influencers, wholesale supplier partners, colleagues, press and Barnard

Wholesale 105

Wholesale Management Marketing ATS 105

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MAY 22, 2023

Target has issued a recall of 4.9 million Threshold candles after receiving 137 reports of the glass jars cracking and breaking, which led to six injuries, including cuts and burns. “Target is committed to providing high quality and safe products to our guests,” said company spokesperson Joe Unger.

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Cisco Retail

MAY 22, 2023

As we enter the age of Cisco Security Cloud, we have delivered on the first phase of our vision that aims to provide organizations with a comprehensive, open, and integrated platform for protecting… Read more on Cisco Blogs

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Retail Wire

MAY 22, 2023

Five Below has built its business by rapidly scaling stores outside enclosed malls. The discounter recently said it planned to open ten stores inside some of Simon Property Gruup’s malls is a deviation from that strategy but not completely unheard of. Five Below has stores in 21 other Simon properties.

Shopping 100

Shopping Planning 100

Shopping Center

MAY 22, 2023

Phoenix — Westwood Financial has sold Ahwatukee Mercado, a 125,716-square-foot retail center located in Phoenix, to a private buyer for an undisclosed price. Built in 1985, the property is anchored by Safeway. Other tenants at the center, which was 95… The post Westwood Financial Sells 125,716-Square-Foot Retail Center in Phoenix appeared first on Shopping Center Business.

Location 98

Location Shopping ATS 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

MAY 22, 2023

Thanks mostly to its acquisition of women's apparel brand Sundry, the direct-to-consumer company reported a net revenue increase of 48% in Q1.

Apparel 108

Apparel Consumer 108

Cisco Retail

MAY 22, 2023

Technology continues to rapidly evolve, pushing state and local governments to innovate just as quickly to keep up with their resident’s evolving needs.

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Retail Dive

MAY 22, 2023

The retailer has recently advanced into several new categories, including hair care and an expanded men’s assortment.

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Retail Adventures

MAY 22, 2023

How a product is displayed has a direct influence on the customer’s path to purchase. When a display is nicely done you’ll sell more product, and when it’s not even the best product can sit gathering dust. Fortunately, there are plenty of strategies, tactics, tips and techniques to help you encourage shoppers to come closer and interact with the merchandise.

Cross Merchandising 78

Cross Merchandising Visual Merchandising Location Jewelry 78

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

MAY 22, 2023

The regional department store is expanding its off-price concept with openings in Florida, Georgia, Louisiana and other states.

Location 110

Location Department Stores 110

Cisco Retail

MAY 22, 2023

Cisco hosted its first-ever Black-owned Partner and Supplier Conference in Atlanta, Georgia on April 25.

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Retail Dive

MAY 22, 2023

The retailer employs over 5,000 people, but would not disclose the number of jobs impacted.

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Fashion Retail

MAY 22, 2023

It is a pleasure to publish my latest contribution in the RBC Capital Markets Expert Call, a collaboration that started years ago. I talked to Richard Chamberlain, Retail Director at RBC, about the latest trends in Supply Chain, which have been impacted by the recent events of COVID and the war in Ukraine.

Fashion 59

Fashion Marketing ATS Customer Experience 59

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience