Retail TouchPoints

JANUARY 1, 2024

With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. As a result, they’re ramping up their use of physical and visual deterrents — often in the form of locked cases — in the hopes that hardening targets will remedy the issue. It’s a natural response, and it’s guided by sound logic.

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Retail Wire

JANUARY 1, 2024

China's manufacturing scene experienced a significant pullback in December, marking its third consecutive month of contraction and underscoring the persisting lethargy in the world's second-biggest economy.

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Retail Gazette

JANUARY 1, 2024

Aldi UK and Ireland boss Giles Hurley has pledged to cut prices even further in the new year after the German discounter reported its best-ever Christmas. Sales for the supermarke t topped £1.5bn for the first time in the four weeks to December 24. This is an 8% rise on last year’s figures. It reported that Friday 22 nd December was its busiest trading day, with over 2.5m customers flocking to its stores.

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Retail Wire

JANUARY 1, 2024

LG has invented a compact, mobile, two-legged robot that it will be bringing to the market in 2024.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Gazette

JANUARY 1, 2024

M&S chairman Archie Norman has said the retailer must become a “global brand” to survive for another century. Norman told The Times that the clothing and food retailer was eyeing further international expansion following signs its turnaround strategy was paying off. He said: “We would like M&S to be here for another 100 years, but to do that it has ultimately got to become a global brand.

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Retail Wire

JANUARY 1, 2024

In a landmark development, South Korea's exports to the United States have overtaken its shipments to China for the first time in two decades, in December 2021. The shift in trading dynamics is indicative of the changing global equations amid increasing concerns over economic security and tech supply chain reliability.

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Retail Wire

JANUARY 1, 2024

As we step into the new year, changes are afoot for those traveling via the New York State Thruway. Starting from Monday, January 1, toll rates will see a 5 percent hike.

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Retail Minded

JANUARY 1, 2024

Following the pandemic, there has been a lot of talk about retail theft causing profit losses. Many retailers have closed stores across the nation due to organized retail crime and shoplifting. However, while retail theft is still a prominent issue in the U.S., recent news suggests this narrative might not be as accurate as sources originally claimed it to be.

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Retail Wire

JANUARY 1, 2024

As the holiday frenzy subsides and we welcome a new year, there are plenty of reasons to look forward to shopping for groceries in January with Aldi.

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Shopping 130

Retail Adventures

JANUARY 1, 2024

2024 is the Year of Thinking BIG! Welcome to 2024, a brand new year to make your store a stand out! Keep customers coming back for more with these non-stop traffic-building, profit-producing, attention-grabbing, sales-generating, competition-miffing, customer-winning strategies every retailer should embrace: Windows that Wow 1. Choose a theme for your monthly window displays.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JANUARY 1, 2024

As the holiday frenzy subsides and we welcome a new year, there are plenty of reasons to look forward to shopping for groceries in January with Aldi.

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Shopping 130

Hyken

JANUARY 1, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 13 Tips For Responding To Negative Feedback On Social Media by Forbes Communications Council (Forbes) No matter what type of business you run or how well you run it, it seems no business is safe from negative comments on social media.

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Retail Wire

JANUARY 1, 2024

If you're interested in cutting back on alcohol consumption in 2024, find out about the Dry January challenge.

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Retail Eye

JANUARY 1, 2024

Welcome to the final installment of our AI in retail blog series! In this post, we'll focus on small businesses and explore cost-effective ways to integrate artificial intelligence (AI) into brick-and-mortar stores.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JANUARY 1, 2024

No one was hurt when the steam pipe released smoke into the air in Manhattan.

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LS Retail

JANUARY 1, 2024

©iStock/inkoly

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Retail Wire

JANUARY 1, 2024

In 2023, inflation came down from the sky-high rise experienced over a period of 33 months. However, it has left an impact on Americans.

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