Inside Retail
SEPTEMBER 26, 2023
The two largest supermarkets in the country – Coles and Woolworths – have been found to have a “huge gap” when it comes to labelling foods for sale online. A study analysed more than 22,000 products from the online stores of both supermarkets and discovered that many food products lacked critical information, such as ingredient lists and allergy warnings.
Retail TouchPoints
SEPTEMBER 26, 2023
Last month Amazon officially announced a follow-up to Prime Day coming this October — Prime Big Deal Days will be available for Amazon Prime subscribers in 19 countries. While shoppers have a month or so to build their shopping lists, brands need to start preparing now. There are several things brands can do today to ensure a successful round two in October.
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Inside Retail
SEPTEMBER 26, 2023
Frasers Property Australia will begin the construction of a new shopping centre at The Grove community in Tarneit in mid-next year. Covering 167ha, The Grove will comprise a mix of land, house-and-land packages and townhomes and will eventually be home to 2600 families. The shopping centre will house more than 20 retail outlets across 4000sqm, including a bakery, greengrocer, nail bar, pizza restaurant, Chemist Warehouse outlet and Anytime Fitness gym.
Retail TouchPoints
SEPTEMBER 26, 2023
Drugstore chain Rite Aid is reportedly negotiating with creditors on a Chapter 11 plan that would include liquidating a hefty number of its 2,100 -store fleet, according to the Wall Street Journal. People familiar with the situation revealed that Rite Aid proposed closing 400 to 500 stores, and then either selling the remaining stores or handing over operations to creditors.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Tokinomo
SEPTEMBER 26, 2023
The rise of private-label brands in the retail industry has been a significant and ongoing trend over the past couple of decades. Private-label brands, also known as store brands, house brands, or own brands, are products that are developed and sold exclusively by a particular retailer under their own brand name.
Retail TouchPoints
SEPTEMBER 26, 2023
Dick’s Sporting Goods , which acquired Moosejaw from Walmart in February 2023 for an undisclosed amount, plans to close all but three of the 14 stores in the outdoor retailer chain, according to multiple media reports. In recent months Dick’s has been putting more energy into formats such as its House of Sport and Public Lands banners. WWD , quoting a statement from Dick’s, wrote: “After careful review of our outdoor specialty business, we have decided to form one team that will support the oper
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 26, 2023
Editor’s Note: This article has been updated since it was published earlier today. A long-expected lawsuit has been filed by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon , alleging that the company uses “interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power,” according to an FTC statement.
Inside Retail
SEPTEMBER 26, 2023
In line with consumer preferences, retailers of all sizes are increasingly seeking to transition from a linear to a more circular business model. The pressure is on for these brands to establish policies and strategies that reduce waste, promote sustainability, and extend the lifespan of their products. Global footwear brand Converse appears to be taking part in this as well.
Retail TouchPoints
SEPTEMBER 26, 2023
Kohl’s has debuted a new assortment of women’s adaptive apparel from Nine West , available online. The line of elevated staple styles has multiple features to make them more accessible to people with disabilities, including magnetic closures and easier leg openings. Kohl’s will add more adaptive choices for both men and women this fall across its Sonoma Goods for Life and TekGear private label brands, and will continue to provide inclusive offerings for kids across apparel and footwear.
Retail Wire
SEPTEMBER 26, 2023
Retail giant Target has announced the closure of nine stores across four states due to a surge in theft and organized retail crime, which has compromised the safety of employees and customers. The affected stores, four in San Francisco, three in Portland, and two in Seattle, will cease operations on Oct. 21. Target had previously.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail TouchPoints
SEPTEMBER 26, 2023
Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. The new offering in the Mercedes Pay+ platform turns the car into a payment device at service stations via an integration with the Mercedes MBUX infotainment system.
Retail Wire
SEPTEMBER 26, 2023
The National Retail Federation’s latest survey reveals that despite heightened attention to retail theft, the impact on retailers’ profits remains consistent with previous years. Total retail shrink rose to over $112 billion in 2022, up from $93.9 billion in 2021, largely in line with increased retail sales. While concerns about crime’s effect on profits are.
Retail TouchPoints
SEPTEMBER 26, 2023
Hy-Vee is the latest supermarket chain to get into the retail media game with Hy-Vee RedMedia , which is designed to be a full-scale retail media network that enables brands to connect with the retailer’s customer base across multiple platforms. Brand advertisers will be able to tap into digital and in-store advertising as well as off-site advertising on brand-safe sites.
Retail Wire
SEPTEMBER 26, 2023
Warehouse giant Costco is teaming up with Sesame, a healthcare marketplace startup backed by Google, to offer its members virtual doctor’s visits for just $29. This partnership follows similar ventures by Walmart, Amazon, CVS, and Walgreens, as retailers increasingly expand into primary care. In addition to low-cost virtual visits, Costco members will also gain access.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail TouchPoints
SEPTEMBER 26, 2023
Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. and Canada. Wish continues to look for an edge over newcomers like Shein and Temu , which now dominate the rankings of top shopping apps in the U.S. while Wish has fallen completely out of the top 50.
Retail Focus
SEPTEMBER 26, 2023
Leading beauty pioneer, Sherrille Riley, has launched her first concept store, Beauty Edit Mayfair, the ultimate shopping destination for clean beauty enthusiasts in the heart of London. Offering an extensive range of clean, high-quality cosmetics, skincare, haircare, and fragrance products from renowned international and niche brands including Monpure, Charlotte Mensah and Darling Sun, beauty enthusiasts are guaranteed an unparalleled shopping experience, with personalised consultations and exp
Inside Retail
SEPTEMBER 26, 2023
Discount e-commerce is set to dominate globally during the critical upcoming holiday shopping season in the West, and Singles’ Day in China, analysts said. Platforms in China, the world’s largest e-commerce market, have recently described a “value-for-money battle” stoked by economic insecurity and a slower-than-expected retail recovery following the lifting of Covid-19 curbs late last year.
Retail Focus
SEPTEMBER 26, 2023
The Crown Estate , the landowner and custodian of buildings along Regent Street and across St James’s, continues to bolster London’s West End offer as a global lifestyle destination with the announcement of four new flagship stores opening in Autumn 2023. The lettings span more than 10,000 sq ft of new retail space. Spanish women’s fashion brand Bimba Y Lola has just opened a new 4,000 sq ft store at 211-213 Regent Street, showcasing carefully curated collections, a brand showroom and a programm
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
SEPTEMBER 26, 2023
Zus Coffee, a fast-growing Malaysian specialty coffee chain, is brewing up an international storm with the opening of its first outlet in the Philippines. The move comes on the heels of a significant investment from Filipino restaurant group Choi Garden Restaurant Company, and marks the beginning of the brand’s global aspirations. Situated in the bustling Eastwood City, Quezon City, the new venue is the first of six outlets the company plans to open in the Philippines this year.
Retail Focus
SEPTEMBER 26, 2023
Get ready, London! MINISO, the globally recognised lifestyle retailer, is opening a new store on Shaftesbury Avenue in the heart of Chinatown, and it’s the UK’s very first MINI MINISO. MINISO’s first-ever Central London spot is opening its doors on Friday, 29th September at midday. Mark your calendars for an unforgettable grand opening.
Inside Retail
SEPTEMBER 26, 2023
SafeSize, a footwear retail tech company is solving a major pain point for the world’s US$380 billion shoe industry: helping customers find perfectly fitting shoes in both online and physical stores. Using its proprietary technology that matches a consumer’s 3D foot scan and personal preferences with the world’s largest database of 3D-scanned shoes, SafeSize offers highly accurate and personalised shoe recommendations for adults and children – a solution now embraced by more than 20 million cons
Retail Focus
SEPTEMBER 26, 2023
With a dropshipping business model, you can move products directly from the manufacturer to the consumer without having to handle inventory or storage yourself. Essentially, it lets you sell products online without physically stocking them. This poses an incredible advantage for new start-ups or individual entrepreneurs as it significantly lowers initial investment costs.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Dive
SEPTEMBER 26, 2023
Three Moosejaw locations will remain open, while the rest — and the outdoor retailer’s headquarters — are scheduled to close by February.
Retail Wire
SEPTEMBER 26, 2023
Amazon is gearing up to defend itself against the Federal Trade Commission’s (FTC) monopoly lawsuit, which alleges antitrust and consumer protection violations. The company has enlisted a team of experienced defense lawyers, including Kevin Hodges from Williams & Connolly, known for its litigation focus. Amazon’s General Counsel, David Zapolsky, can also draw on top outside.
Retail Dive
SEPTEMBER 26, 2023
The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.
Hyken
SEPTEMBER 26, 2023
Someone asked me a question: Sometimes I’m so frustrated when I call a company’s customer service number. I try to be nice, but that doesn’t always work. What do you think if I yell at them? Here is my answer: A couple of old expressions come to mind. First, “The squeaky wheel gets the oil,” which means if you make enough noise, you might get some action.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Gazette
SEPTEMBER 26, 2023
Poundstretcher and The Original Factory Shop are understood to be scouting former Wilko sites for new stores. A property expert told Retail Week that the two retailers were exploring several of the collapsed retailer’s locations across the country, with a particular interest in the southeast of England. The Original Factory Shop has been rapidly expanding its store portfolio in recent months, with the acquisition of 16 former M&Co sites in August.
Retail Customer Experience
SEPTEMBER 26, 2023
The rise of sustainability and ethical practices in the retail landscape is not just a trend, but a movement that reflects a growing concern for the environment and social responsibility.
Retail Wire
SEPTEMBER 26, 2023
After Taylor Swift was seen at a Kansas City Chiefs game to support rumored beau Travis Kelce, sales of Kelce’s NFL jerseys and T-shirts saw an almost fivefold surge, according to sports retailer Fanatics. Kelce became one of the top five selling NFL players that day, with a nearly 400% spike in merchandise sales across.
Retail Minded
SEPTEMBER 26, 2023
Nashville, TN – September 26, 2023 – STIMULATE: A B2B Sexual Wellness Trade Show has announced a two-city roadshow experience for the 2024 calendar year. In addition to their annual Nashville based event that will be held August 5+6, 2024, STIMULATE+Roadshow will debut in Austin and Chicago in the year ahead. February 4 – 6, 2024 | Austin, TX October 13 – 15, 2024 | Chicago, IL STIMULATE+Roadshow’s core focus is to enhance retailer success through trusted education, resources and ex
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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