Tue.Sep 26, 2023

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‘Huge gap’ in major supermarkets’ food labelling online

Inside Retail

The two largest supermarkets in the country – Coles and Woolworths – have been found to have a “huge gap” when it comes to labelling foods for sale online. A study analysed more than 22,000 products from the online stores of both supermarkets and discovered that many food products lacked critical information, such as ingredient lists and allergy warnings.

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Private Label Success: Strategies to Market and Boost Sales for Your Store Brands

Tokinomo

The rise of private-label brands in the retail industry has been a significant and ongoing trend over the past couple of decades. Private-label brands, also known as store brands, house brands, or own brands, are products that are developed and sold exclusively by a particular retailer under their own brand name.

Marketing 208
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Frasers Property to build shopping centre in Tarneit, Victoria

Inside Retail

Frasers Property Australia will begin the construction of a new shopping centre at The Grove community in Tarneit in mid-next year. Covering 167ha, The Grove will comprise a mix of land, house-and-land packages and townhomes and will eventually be home to 2600 families. The shopping centre will house more than 20 retail outlets across 4000sqm, including a bakery, greengrocer, nail bar, pizza restaurant, Chemist Warehouse outlet and Anytime Fitness gym.

Shopping 279
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Beauty entrepreneur Sherrille Riley launches the ultimate shopping destination for clean beauty

Retail Focus

Leading beauty pioneer, Sherrille Riley, has launched her first concept store, Beauty Edit Mayfair, the ultimate shopping destination for clean beauty enthusiasts in the heart of London. Offering an extensive range of clean, high-quality cosmetics, skincare, haircare, and fragrance products from renowned international and niche brands including Monpure, Charlotte Mensah and Darling Sun, beauty enthusiasts are guaranteed an unparalleled shopping experience, with personalised consultations and exp

Shopping 147
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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How to navigate a sustainable last mile without ruining your margins

Inside Retail

For many time-conscious and demanding consumers, digital-first is the preferred way to shop. Previously, retailers competed on the quality and location of their stores, but with the rise of e-commerce, the competitive dynamic has fundamentally changed. In this new realm, the last-mile experience can make or break a customer’s loyalty and has introduced a new and challenging competitor set: e-commerce behemoths like Amazon, who are fighting against retailers large and small.

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The Crown Estate welcomes four global flagship stores to London’s West End

Retail Focus

The Crown Estate , the landowner and custodian of buildings along Regent Street and across St James’s, continues to bolster London’s West End offer as a global lifestyle destination with the announcement of four new flagship stores opening in Autumn 2023. The lettings span more than 10,000 sq ft of new retail space. Spanish women’s fashion brand Bimba Y Lola has just opened a new 4,000 sq ft store at 211-213 Regent Street, showcasing carefully curated collections, a brand showroom and a programm

Fashion 147

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MINISO lands in Central London, with the UK’s first ‘MINI MINISO’ on Shaftesbury Avenue

Retail Focus

Get ready, London! MINISO, the globally recognised lifestyle retailer, is opening a new store on Shaftesbury Avenue in the heart of Chinatown, and it’s the UK’s very first MINI MINISO. MINISO’s first-ever Central London spot is opening its doors on Friday, 29th September at midday. Mark your calendars for an unforgettable grand opening.

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E-commerce discount race to the bottom puts incumbents under pressure

Inside Retail

Discount e-commerce is set to dominate globally during the critical upcoming holiday shopping season in the West, and Singles’ Day in China, analysts said. Platforms in China, the world’s largest e-commerce market, have recently described a “value-for-money battle” stoked by economic insecurity and a slower-than-expected retail recovery following the lifting of Covid-19 curbs late last year.

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12 Pros and Cons of Starting a Dropshipping Store Online — and How to Know if it’s the Right Choice for You

Retail Focus

With a dropshipping business model, you can move products directly from the manufacturer to the consumer without having to handle inventory or storage yourself. Essentially, it lets you sell products online without physically stocking them. This poses an incredible advantage for new start-ups or individual entrepreneurs as it significantly lowers initial investment costs.

Shipping 130
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“We aim to serve coffee as a necessity and not a luxury”: Zus Coffee’s COO

Inside Retail

Zus Coffee, a fast-growing Malaysian specialty coffee chain, is brewing up an international storm with the opening of its first outlet in the Philippines. The move comes on the heels of a significant investment from Filipino restaurant group Choi Garden Restaurant Company, and marks the beginning of the brand’s global aspirations. Situated in the bustling Eastwood City, Quezon City, the new venue is the first of six outlets the company plans to open in the Philippines this year.

Kiosk 130
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The MVP Mindset: Speed Time to Value and ROI

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

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Key retail trends for 2024 – and what you need to do about it NOW

Mike Anthony

Retail is arguably changing faster than ever before. Every market I visit is changing in many ways, and while each country is different, there are a number of unifying trends that are hitting almost everywhere. Yes, the balance between the trends might vary, but each of these is hitting pretty much everywhere to some degree. But if retail is changing, then manufacturers and suppliers (as well as retailers) need to adjust their strategies and plans to address each of the trends, to realize the hu

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How SafeSize uses AI to help retailers, consumers find the perfect fitting shoe

Inside Retail

SafeSize, a footwear retail tech company is solving a major pain point for the world’s US$380 billion shoe industry: helping customers find perfectly fitting shoes in both online and physical stores. Using its proprietary technology that matches a consumer’s 3D foot scan and personal preferences with the world’s largest database of 3D-scanned shoes, SafeSize offers highly accurate and personalised shoe recommendations for adults and children – a solution now embraced by more than 20 million cons

Consumer 130
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Why You Shouldn’t Yell at Customer Service Agents – And More

Hyken

Someone asked me a question: Sometimes I’m so frustrated when I call a company’s customer service number. I try to be nice, but that doesn’t always work. What do you think if I yell at them? Here is my answer: A couple of old expressions come to mind. First, “The squeaky wheel gets the oil,” which means if you make enough noise, you might get some action.

ATS 115
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Dick’s to shutter 11 Moosejaw stores amid integration with Public Lands

Retail Dive

Three Moosejaw locations will remain open, while the rest — and the outdoor retailer’s headquarters — are scheduled to close by February.

Outdoor 124
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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

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Poundstretcher and The Original Factory Shop scout former Wilko stores

Retail Gazette

Poundstretcher and The Original Factory Shop are understood to be scouting former Wilko sites for new stores. A property expert told Retail Week that the two retailers were exploring several of the collapsed retailer’s locations across the country, with a particular interest in the southeast of England. The Original Factory Shop has been rapidly expanding its store portfolio in recent months, with the acquisition of 16 former M&Co sites in August.

Shopping 115
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STIMULATE Launches a Two-City Roadshow Tour to Connect Vendors + Retailers Through Education

Retail Minded

Nashville, TN – September 26, 2023 – STIMULATE: A B2B Sexual Wellness Trade Show has announced a two-city roadshow experience for the 2024 calendar year. In addition to their annual Nashville based event that will be held August 5+6, 2024, STIMULATE+Roadshow will debut in Austin and Chicago in the year ahead. February 4 – 6, 2024 | Austin, TX October 13 – 15, 2024 | Chicago, IL STIMULATE+Roadshow’s core focus is to enhance retailer success through trusted education, resources and ex

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Card Factory profits rocket as expansion strategy pays off

Retail Gazette

Card Factory has posted an uptick in profits as its expansion strategy and investment into store portfolio pays off. Pre-tax profits for the greeting cards retailer rocketed 72.7% to £24.7m in the six months to 31 July 2023, up from £14.3m. Sales surged 11.5% to £220.8m, which was underpinned by the “continued good momentum across the business, particularly in the core stores business” Store sales grew 10.5% on a like-for-like sales basis, which the retailer attributed to success of

Marketing 110
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FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

Retail Dive

The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.

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Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

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John Lewis unveils new Christmas shops across stores nationwide

Retail Gazette

John Lewis has unveiled its Christmas shops in-stores nationwide, featuring more than 1,000 decorations up for grabs. The move comes as demand for festive products has soared since the launch of the John Lewis online shop last month, according to the department store company. Sales of Christmas decorations have jumped 25% compared to the same time last year while sales of wreaths have soared 107%.

Shopping 110
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Kuusoft’s Digital Menu Solution Transforms Cafe Rivkah’s Dining Experience

Kuusoft

Arina Gerasimova +1 866-546-8838 marketing@kuusoft.com For Immediate Release Kuusoft’s Digital Menu Solution Transforms Cafe Rivkah’s Dining Experience Cafe… The post Kuusoft’s Digital Menu Solution Transforms Cafe Rivkah’s Dining Experience appeared first on The Official Kuusoft Blog.

Marketing 105
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Card Factory to open concessions in Matalan

Retail Gazette

Card Factory will open concessions inside Matalan stores as part of its plans to expand its physical footprint. The greetings card specialist has extended its partnership with the fashion retailer to roll out the concept to all 223 of its branches before the end of the year. It builds on the initial agreement which saw the retailer introduce its card ranges and gifting essentials to 22 Matalan locations.

Fashion 108
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WSJ Report: Rite Aid Plans to Close Hundreds of Stores in Bankruptcy Deal

Retail TouchPoints

Drugstore chain Rite Aid is reportedly negotiating with creditors on a Chapter 11 plan that would include liquidating a hefty number of its 2,100 -store fleet, according to the Wall Street Journal. People familiar with the situation revealed that Rite Aid proposed closing 400 to 500 stores, and then either selling the remaining stores or handing over operations to creditors.

Planning 104
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Aldi offers staff body-worn cameras as shoplifting soars

Retail Gazette

Aldi has become the latest supermarket to offer staff body-worn cameras in a bid to deter shoplifters. Chief executive Giles Hurley said the move was being trialled in a handful of the supermarket’s stores as crime rates across its portfolio surged. “There’s an uptick [in shoplifting] across the industry and we’re not immune to that,” he said. “It is a top priority for us.” “With body cams, we currently have a trial which is underway in part of our business, exploring what bene

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Festival Place wins Green Apple Award for Best Environmental Practice

365 Retail

Festival Place, one of the UK’s top 25 retail and leisure destinations, has once again received recognition for its environmental practices through the Green Apple Environment Awards, acknowledging its ongoing commitment to energy reduction and well-being initiatives. To reduce energy consumption, Festival Place initiated a trial by switching off selected Air Handling Unit fans once the desired mall temperature was reached.

Shopping 104
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Due Diligence: Winning October Prime Day Prep Strategies

Retail TouchPoints

Last month Amazon officially announced a follow-up to Prime Day coming this October — Prime Big Deal Days will be available for Amazon Prime subscribers in 19 countries. While shoppers have a month or so to build their shopping lists, brands need to start preparing now. There are several things brands can do today to ensure a successful round two in October.

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Managing green with green: How sustainability, profitability go hand in hand

Retail Customer Experience

The rise of sustainability and ethical practices in the retail landscape is not just a trend, but a movement that reflects a growing concern for the environment and social responsibility.

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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

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Dick’s Sporting Goods to Close all but 3 Moosejaw Stores

Retail TouchPoints

Dick’s Sporting Goods , which acquired Moosejaw from Walmart in February 2023 for an undisclosed amount, plans to close all but three of the 14 stores in the outdoor retailer chain, according to multiple media reports. In recent months Dick’s has been putting more energy into formats such as its House of Sport and Public Lands banners. WWD , quoting a statement from Dick’s, wrote: “After careful review of our outdoor specialty business, we have decided to form one team that will support the oper

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Charity Retailer Scoops Top Prize at Retail Awards

365 Retail

National healthcare charity, Sue Ryder has won Retail Employer of the Year at the People in Retail Awards, which took place at the Marriott Hotel in London’s Grosvenor Square on 21 st September 2023. The awards celebrated those who have made a remarkable contribution and demonstrated excellence across the retail sector. The judges included 19 industry experts.

ATS 98
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FTC Suit Claims Amazon Illegally Maintains Monopoly Power

Retail TouchPoints

Editor’s Note: This article has been updated since it was published earlier today. A long-expected lawsuit has been filed by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon , alleging that the company uses “interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power,” according to an FTC statement.

Apparel 99
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Marcus & Millichap Arranges $3.8 Million Refinancing for Retail Property in San Jose, California

Shopping Center

San Jose, Calif. — Marcus & Millichap Capital Corp. (MMCC) has arranged a $3.8 million loan for the refinancing of Tully Commercial Center, a property featuring 15 freestanding retail spaces in… The post Marcus & Millichap Arranges $3.8 Million Refinancing for Retail Property in San Jose, California appeared first on Shopping Center Business.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr