Retail TouchPoints

JANUARY 8, 2024

Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios.

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Loss Prevention Returns Point of Sale Shipping 215

Retail Wire

JANUARY 8, 2024

Are you someone who enjoys adventure and wouldn't mind touring the country in one of America's most iconic vehicles? If yes, you might be one of the people Oscar Mayer is seeking.

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Inside Retail

JANUARY 8, 2024

Australian size-inclusive intimates brand Nala has launched its newest product, which will expand its size range created exclusively for J cups. The Support Wirefree Bralette, which was released this week, is intended to give a solution for women with larger busts. The line features a blend of recycled mesh and plant-based signature fabric, available in black and ‘desert dust’ Nala discovered a market niche for women with larger bust sizes and launched a size-inclusive lingerie sol

Marketing 284

Marketing Accessories Fashion 284

Retail Wire

JANUARY 8, 2024

The much-anticipated billion-dollar court trial determining whether Berkshire Hathaway used improper accounting techniques in their purchase of the Haslam family's minority stake in Pilot Travel Centers was surprisingly canceled. Instead of a trial, the two sides have agreed to a settlement, though the terms were not disclosed to the public.

Accounting 272

Accounting 272

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

JANUARY 8, 2024

Craveable Brands has named Ben Simmons as the new marketing director for Oporto Australia, effective from late last year. Simmons was previously the GM of marketing and operations for Taco Bell at Restaurant Brands Australia and the senior marketing manager at KFC. Simmons has 20 years of marketing and fast food business experience, having previously worked for companies such as Kit Kat, Uncle Toby’s, and Diet Coke in Australia and the UK.

Marketing 278

Marketing Management ATS 278

Retail Wire

JANUARY 8, 2024

Airline Cathay Pacific has recently been in the spotlight after canceling more than 80 flights since Christmas Eve, leaving passengers worried about potential further interruptions.

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Retail TouchPoints

JANUARY 8, 2024

One of the largest pharmaceutical companies in the world, Eli Lilly , is going DTC with the launch of the new LillyDirect platform, which offers disease management resources and home delivery of select Lilly medicines. At the outset, LillyDirect is focused on three conditions — obesity , migraines and diabetes. But the company said that the platform will continue to be “updated and expanded” with future updates, potentially including the addition of new products and services such as programs to

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Fulfillment Management Consumer ATS 256

Inside Retail

JANUARY 8, 2024

Consumers empowered by social media are now dictating to brands which trends they need to meet. Pinterest recently forecasted the biggest consumer-led trends for 2024 with its Pinterest Predicts report using its search engine database which has over 400 million monthly users. Niche aesthetics continues to take a front-row seat for both buyers and brands as they attempt to keep up with social media trends.

Consumer 245

Consumer Beauty and Health Accessories Fashion 245

Retail TouchPoints

JANUARY 8, 2024

The L’Occitane Group has streamlined its leadership structure, combining the responsibilities of CEO and Group Managing Director and naming current Group Managing Director Laurent Marteau as its new Group CEO. Acting CEO André Hoffmann will step down from this position but will remain an Executive Director and member of the Group’s board. Marteau has 20+ years of experience in global beauty, working in various senior management roles for the LVMH Group for 15 years.

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Management Marketing 231

Tokinomo

JANUARY 8, 2024

Happy New Year! In this first Weekly Snacks edition for 2024 we’ll show you the best ads and campaigns at the moment, retail trends and technology to keep an eye on, and opinions from experts that will help you.

Inventory Management 198

Inventory Management Management Retail Trends ATS 198

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 8, 2024

Albertsons is accepting applications for its second annual Innovation Launchpad competition , seeking up-and-coming specialty and natural brands representing food, beverage and pet products. Applications can be submitted through Jan. 19, 2024, and 50 finalists will be chosen to present their brands to a panel of judges. Awards for the top three winners will be presented at the Natural Products Expo West in Anaheim, Calif. on March 13.

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ATS Consumer 218

Retail Wire

JANUARY 8, 2024

17-year-old Bella Lin used her $2,000 savings to start an Amazon side business, which she created to solve the problem of disappearing pet guinea pigs.

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Retail TouchPoints

JANUARY 8, 2024

Instacart is bringing advertising to its AI-powered smart shopping carts, Caper Carts. The new offering will be piloted at Good Food Holdings’ Bristol Farms stores in Southern California, with additional retail partners rolling out in the months ahead. Image courtesy Instacart. The smart cart ads will bring the kind of personalized, dynamic advertising traditionally only seen online into the physical aisles of the grocery store.

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Advertising Promotions Shopping Marketing 162

Retail Wire

JANUARY 8, 2024

With her powerful performances and enormous appeal, Taylor Swift significantly influenced the music scene in 2023. Her Eras Tour turned out to be the highest-earning tour of the year.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways. According to a blog post written by Apoorv Chaudhri, Director of Computer Vision and Machine Learning at Amazon Fashion, AI-powered solutions now offer Amazon shoppers: AI-driven size recommend

Apparel 147

Apparel Beauty and Health Shopping Accounting 147

Retail Wire

JANUARY 8, 2024

Particular Hyundai and Kia models have experienced a tenfold spike in thefts over the past three years, which is a substantial rise correlated to social media posts giving information on ways to steal these cars.

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Inside Retail

JANUARY 8, 2024

In the competitive landscape of Singapore’s Food and Beverage (F&B) industry, one name has rapidly emerged as a force to be reckoned with – Gopizza. Touted as Korea’s leading AI-powered pizza brand, Gopizza has not only captured the taste buds of locals but has also left an indelible mark on the market in just three years since its launch.

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Planning Customer Experience Location Marketing 130

Retail Wire

JANUARY 8, 2024

This week, the cruise world was filled with excitement, from Nassau's record-breaking event and TikTok's viral safety tips to a new ship and updated dining and entertainment options from various cruise lines.

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Shipping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JANUARY 8, 2024

Exercise equipment retailer Speediance has launched in Australia, targeting home fitness enthusiasts of all ages. The Shenzhen-headquartered company could be considered a rival of American company Peloton which launched its exercycle-based solution in Australia in 2021. Currently, Speediance is offering home gym equipment – dubbed Smart Gym – for $3999 and Smart Gym Lite for $2799.

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Planning 130

Retail Wire

JANUARY 8, 2024

Apple's commencement into 2024 has been bumpy. The tech giant's shares have dropped for the first four trading sessions of the year, marking the first such occurrence in over 40 years.

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Inside Retail

JANUARY 8, 2024

The Lego Group has appointed Claus Kristensen as its new senior VP for Asia Pacific (Apac) to oversee the region and newly reshuffled business units. Kristensen will succeed Eric Maugein, who stepped down after nearly 20 years at the company to begin a new chapter in his career. An 11-year veteran of Lego, Kristensen previously worked in the region as VP of Marketing and B2B e-commerce.

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Marketing ATS 130

Retail Wire

JANUARY 8, 2024

In a major step toward reviving its financial health, Audacy, the leading, scaled multi-platform audio content and entertainment company, has successfully negotiated a prepackaged restructuring plan with its debt holders. In a win-win situation, the company has filed for Chapter 11 bankruptcy protection to facilitate the implementation of the agreed-upon plan.

Planning 130

Planning 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Focus

JANUARY 8, 2024

Due to the immense benefits of online retail in customer reach, cost-effectiveness, and service efficiency, multiple industries have shifted to e-commerce to revolutionise business operations. These include high-end fashion brands deploying their respective e-commerce strategies to target more affluent consumers and accommodate their future shoppers.

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Customer Experience Fashion Location Returns 130

Wiser

JANUARY 8, 2024

Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. However, with the sheer volume of products and the rapid fluctuations in market trends, this can be an overwhelming task. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.

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Retailing Pricing Customer Experience Marketing Location 141

Retail Wire

JANUARY 8, 2024

The US national debt is like a "boiling frog," a slow but certain threat to economic stability, according to analysts at JPMorgan.

ATS 130

ATS Consumer 130

Retail Dive

JANUARY 8, 2024

From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

Retail Trends 126

Retail Trends Consumer 126

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

JANUARY 8, 2024

More than 10,000 shops closed down in 2023, with almost 120,000 retail jobs lost according to figures from the Centre for Retail Research. The figures showed a total of 119,405 retail jobs were lost and 10,494 stores shuttered during the period. Store closures were down 38.8% compared to 2022 – retail’s worst year for store closures since 2008 – while the number of redundancies in 2023 fell by 21.3%.

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Consumer Shopping 119

Retail Times

JANUARY 8, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research has revealed that over two fifths (43%) of retail workers regularly break health and safety rules because of bad habits becoming commonplace in the workplace, whilst a similar number (40%) say they break a rule when they don’t see the risk as being great enough.

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Retail Gazette

JANUARY 8, 2024

Superdry has sued Manchester City over an alleged trademark infringement on its training kit. The football club has been met with a High Court claim from the retailer over its “Asahi super dry” training gear, the Telegraph reported. Over the summer, Manchester City revealed beer manufacturer Asahi Super ‘Dry’ would feature on its mens and womens kit during 2023-24.

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Fashion Consumer 116

Retail Dive

JANUARY 8, 2024

The past year was riddled with bankruptcies, layoffs and a handful of public debuts. What does this next year have in store for the industry?

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience