Fri.May 19, 2023

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My Food Bag to delist from ASX after sales plummet

Inside Retail

Subscription-based meal kit business My Food Bag Group will delist from the Australian Stock Exchange (ASX) after its profits slump. For the year to March 31, sales fell 9.4 per cent to $175.7 million while tax-paid profit declined 60.8 per cent to $7.9 million. The company has increased its investments in Bargain Box – a meal kit delivery service – in response to softening consumer demand while growing its active customer base by 12 per cent.

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Staples Joins the AI Conversation with New ‘Business is Human’ Campaign

Retail TouchPoints

Staples has launched a new marketing campaign with the theme of “Business is Human,” highlighting the company’s belief that while AI “is and will continue to be a powerful tool, it is most effective when combined with human insights and expertise.” The campaign promotes the retailer’s membership program for business owners, Staples Business Advantage (SBA) , and will run across a number of major U.S. news outlets, print publications and audio and video streaming platforms.

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Apple limits employees’ use of ChatGPT to safeguard secrets

Retail Wire

Apple has restricted its employees’ use of ChatGPT and other outside generative artificial intelligence technology over concerns that confidential information could be leaked accidentally. John Giannandrea, a former Google exec who joined Apple in 2018, leads the tech giant’s AI efforts.

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What Retailers get Wrong about Tourists

Retail TouchPoints

I love to travel. Most people do. There is nothing like that feeling of stepping out into a country you’ve never visited, the assault on your senses from all the new sights and sounds, and the subtle ways that every part of this world does things differently. It’s this drive that helps tourism make up a substantial portion of the world economy. Before the pandemic, tourism spending was 10% of global GDP and accounted for one quarter of new jobs.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Americans reign in spending

Retail Wire

Government reports and retailer earnings all point to Americans becoming more frugal in the face of high prices and interest rates. “A consumer slowdown is underway,” said Neil Saunders, managing director at GlobalData.

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As Legacy Bridal Retailers Flounder, DTC Brand Azazie is Selling 5,000 Dresses a Day

Retail TouchPoints

The bankruptcy of David’s Bridal in April — its second in five years — signaled more than just the potential demise of another ailing retailer, but a larger shift in the U.S. bridal industry. After being significantly disrupted by COVID, an underlying transition that was already beginning to surface pre-pandemic is continuing: couples are marrying later , throwing smaller weddings and shopping for those weddings (including for the dress) online.

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Pinterest Engages with Banana Republic for ‘Wedding Week’ Programming

Retail TouchPoints

Wedding season is in full swing, and searches on Pinterest for “wedding guest outfit inspiration” are up a whopping 3,800% year-over-year. To capitalize on the moment, Pinterest has teamed up with Banana Republic as its exclusive partner for a “Wedding Week” programming event. Example of the new Pinterest Premiere Spotlight advertising offering. (Source: Pinterest) Launched on May 17, 2023, the five-day campaign kicked off with a livestream shopping event from the Banana Republic store on Folso

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Human Rights Campaign removes Anheuser-Busch from best employer list

Retail Wire

The Human Rights Campaign has sent a letter to Anheuser-Busch advising that it has removed the company from its Corporate Equality Index, which scores companies based on their policies for lesbian, gay, bisexual, transgender and queer employees.

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Walgreens Reaches $230 Million Opioid Settlement with San Francisco

Retail TouchPoints

Walgreens Boots Alliance will pay $230 million to San Francisco over multipleyears in a settlement around the retailer’s role in the city’s opioid epidemic. The payments will include $57 million in the first year, which the city will use to help mitigate the impact the opioid crisis has had on its citizens. “San Francisco has been dealing with the impacts of opioids for years, including the need for direct treatment and support for those struggling with addiction,” said London Breed, Mayor

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Foot Locker reduces its sales and profit forecasts

Retail Wire

Foot Locker has dropped its annual sales forecast and expects revenues to fall between 7.5 percent to nine percent rather than its previous guidance of a 3.5 percent to 5.5 percent decline. The sneaker retailer also now expects earnings to come in between $2 and $2.25 a share compared to its original estimate of $3.35-$3.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Belk to Open 10 More Outlet Locations in May

Retail TouchPoints

Citing strong positive customer response to its Outlet store concept, introduced earlier this year, Belk is opening 10 new Outlet stores in May for a total of 16 locations. The first Belk Outlet store opened in Greeneville, Tenn. in January 2023, and the retailer opened five more in April. The Belk Outlets include discounted items that come directly from larger Belk stores, providing customers access to a wide range of items, including high-end and designer brands that these locations may not ha

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KMD Brands sales grow, shaping optimism for winter trading

Inside Retail

Outdoor apparel retailer KMD Brands has reported sales growth across all brands during the third quarter. For the three months to April 23, group sales grew 15.6 per cent with Rip Curl sales up 7.9 per cent, Kathmandu sales up 11.3 per cent and Oboz’s sales up 120.3 per cent. Group CEO & MD, Michael Daly, said the business is “pleased” with the brand’s performance.

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Century 21 is back

Retail Wire

Century 21 closed all its stores after declaring bankruptcy in 2020. The discount retailer of designer labels is back with a new four-story store in Lower Manhattan. The store’s point-of-sale system crashed due to the crush of shoppers during Tuesday’s grand opening.

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Why Wilson is bringing its A-game to physical retail in the US market

Inside Retail

Wilson Sporting Goods Co recently unveiled its first retail store in California, located within the well-known Third Street Promenade shopping district in Santa Monica. The 4,500 square foot space is the company’s first bricks-and-mortar location on the West Coast. The store will feature an in-store area for consumers to trial products, including a basketball hoop, hitting wall and on-site racquet stringing.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Circle K debuts private label wine line

Retail Wire

Circle K has rolled out its Sunshine Bliss line of 13 wine varietals priced at $8 and up. “Our wines are curated specifically for customers seeking both quality and convenience,” said Sophie Provencher, senior vice president, global merchandising at Circle K.

ATS 100
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Deliver the Experience Your Customers Want with a Data-Informed Hybrid Work Strategy

Cisco Retail

Introduction: The Evolution of Hybrid Work While hybrid work is not a new concept, it continues to evolve as we gather more information about employee work preferences and customers’ workplace and r… Read more on Cisco Blogs

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Starbucks is downsizing its ice cubes

Retail Wire

Starbucks is changing its ice cubes to smaller “nugget ice,” which has been given a “resoundingly positive response” in tests run by the coffee chain. Some consumers are worried that the new ice will change the texture of Frappuccinos or lead to more watered-down drinks.

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Peloton co-founders beta launch rug brand Ernesta

Retail Dive

The direct-to-consumer company ships to 30,000 zip codes and allows customers to order custom-sized rugs after being approved from a waitlist.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Understanding Application Aware Routing (AAR) in Cisco SD-WAN

Cisco Retail

This guest post was authored by Cisco Designated VIP David Peñaloza Seijas. One of the main features used in Cisco SD-WAN is Application Aware Routing (AAR).

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Foot Locker sales fall 11% as consumers pull back on spending

Retail Dive

Planning for larger declines than anticipated, the retailer slashed its full-year guidance and brought on a Kohl’s veteran as chief financial officer.

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How Cisco’s SaaS Solutions on AWS Deliver Unbeatable Value to Customers and Partners

Cisco Retail

The cloud has become a vital tool for businesses of all sizes, providing flexibility, scalability, and cost-effectiveness that are necessary to compete in today’s fast-paced digital landscape.

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The Weekly Closeout: Toys R Us goes to the airport and retailers exit San Francisco

Retail Dive

The toy company will open a store at Dallas Fort Worth International Airport, while retailers are shutting locations in the California city.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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World Bee Day: Meet Cisco’s Connected Bees in Amsterdam

Cisco Retail

We have already shared a lot about the beehives at Cisco’s Research Triangle Park (RTP) North Carolina campus on this blog.

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B. Riley acquires equity interest in Scotch & Soda through Bluestar

Retail Dive

The arrangement solidifies financial ties between the financial group and the brand management company, and adds to a growing stable of fashion labels under their control.

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Georgia Knows How to Break Into Export Markets

LS Retail

©iStock/f11photo Twenty-seven (27) Georgia companies were honored this week (May 18, 2023) with an annual recognition for their expansion of export sales into new markets over the previous year. While some were seasoned exporters that simply found buyers for their goods or services in one additional new country, at least three of the firms sold internationally for the first time ever in 2022.

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Bath & Body Works will launch hair care products in 560 stores this summer

Retail Dive

The chain is looking for ways to grow and find new customers as its booming pandemic-related sales subside.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Providence Acquires Two Retail Parcels in Charlotte, North Carolina

Shopping Center

Charlotte, N.C. — Providence Group Capital (PGC) has acquired two properties located at 2429 and 2511 South Tryon St. in Charlotte’s South End neighborhood. Totaling roughly 1.3 acres, the properties feature three existing buildings comprising more than 17,500 square feet.… The post Providence Acquires Two Retail Parcels in Charlotte, North Carolina appeared first on Shopping Center Business.

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Five Below expanding in Simon-owned centers

Retail Dive

The youth-focused discount retailer plans to open 9 new spots at locations owned by Simon this year.

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Top spicy cheese brand gets saucy to create ‘UK’s spiciest sandwich’

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UK’s spiciest cheese has teamed up with one of the country’s leading hot sauce brands to create the spiciest sandwich for British Sandwich Week, which takes place from 16-22 May. Mexicana® Cheese fuses smooth high-quality British cheese with a warming blend of 14 Mexican spices plus an abundance of red and green bell peppers […] If

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Pacsun names CEO

Retail Dive

Co-CEO Brie Olson was named to the top role, while CFO Russell Bowers will take on the additional position of COO.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio