Tue.Feb 23, 2021

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Macy’s Returns to Profitability in Q4 Despite Same-Store Sales Dip; Digital Grows 21%

Retail TouchPoints

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan. 31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year.

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What is Field Marketing?

CJ Retail Solutions

What is field marketing? Field marketing is any form of advertising, promotion of customer research that takes place out “in the field”, or face-to-face with customers. It often happens in-store, but it can be on the street or any public place or event that your customers go to. Some typical field marketing operations include: Sample stands. Surveys and questionnaires.

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Heinen’s Enhances Pricing by Adopting Competitive Intelligence Platform

Retail TouchPoints

Heinen’s , a grocery chain with stores in Ohio and Illinois, has partnered with Engage3 to expand its omnichannel visibility and analytics. The retailer will tap the Engage3 Competitive Intelligence Management (CIM) solution, with the goal of improving competitive pricing visibility and leveraging the platform’s machine learning-powered product linking capabilities to contextualize its competitors’ equivalent items.

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Are EU Ready? When EU Customs Fines Aren’t Fine At All…

Retail Assist

It was my sister’s birthday and for her present, she wanted a jumper from a gorgeous, French-aesthetic brand. Being 7 months pregnant, she was unsure of the size she’d need, so I ordered two sizes and also threw in a top that I’d had my eye on for a while. I’d ordered from this brand many times before and didn’t think anything of it – until DHL contacted me, saying I needed to pay customs fees of £104.96.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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SoundCommerce to Use $15M in New Series A Funding to ‘Enable the DTC Model’

Retail TouchPoints

Data platform provider SoundCommerce has raised $15 million in Series A funding, money that will be used to scale the business and build out a client roster that already includes Constellation Brands , FTD/ProFlowers and jewelry brand Mejuri , among others. Developed to help consumer brands and retailers optimize and scale their omnichannel and ecommerce operations, SoundCommerce integrates data from siloed sources across a company to give decision makers a comprehensive, real-time view of the b

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How to Avoid Certification Fraud on Your Product Labels

Rangeme

“Don’t try to be something you’re not.”. Raise your hand if you ever heard this no less than one thousand times growing up. It’s good advice, of course. We should all strive to be our best, authentic selves, and not attempt to make people think we’re something or someone else. And this good advice, while it is often pointed at humans, is particularly good advice for consumer packaged goods (CPG) brands.

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Forthcoming Zoom Cocktail Hours – speaker programme for March and April

Retail Insider

Retail Insider is pleased to announce its next two Zoom Cocktail Hour events with an interesting mix of special guests from very different parts of the retail universe. Each guest speaker will tell their own interesting story that will undoubtedly throw some fresh insights and perspectives on the broad retail industry. As well as covering the impact of Covid-19 on their businesses they will outline their future plans.

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ASTM Releases New Voluntary Safety and Performance Standard for Face Coverings

Hunton Andrews Kurth

In response to industry and consumer demand created by the COVID-19 pandemic, ASTM International (ASTM) has released a new voluntary standard for the design, labeling, testing, and performance of face coverings. The new standard, ASTM F3502-21, is the first voluntary standard directed at face coverings and “is intended to establish a national baseline” to allow consumers to make more informed decisions about the face covering products they use.

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El Pollo Loco Unveils New ‘Restaurant of the Future’ Design Concept

Chute Gerdeman

The post El Pollo Loco Unveils New ‘Restaurant of the Future’ Design Concept appeared first on Chute Gerdeman.

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Retail Displays in 2021 – COVID Trends & Tips

CJ Retail Solutions

Retail Displays in 2021 – COVID Trends & Tips. We’re now in the third calendar year of the Covid-19 pandemic, yet there’s still confusion about what aspects of life can stay the same and which can change. On the one hand, retail is an essential means of distributing food, medicines and hygiene products, and a significant employer. On the other, it’s a sector associated with close human contact, enclosed spaces and items being touched all day long – a recipe for covid spread.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

Retail Technology Review

Figures released by the Office for National Statistics (ONS) highlight the ongoing devastation lockdown is having on the High Street. The value of UK retail sales collapsed -7.8% in January compared to the previous month, December 2020, and -7.2% YOY.

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2021: The Year of Social Advertising

Retail TouchPoints

In pure COVID-19 nature, brands across the retail industry underwent a rapid transition to the digital-first space during 2020; and a lot of first-time online shoppers were activated. In fact, some major retailers reported double-digit growth in ecommerce sales during Q2, right at the outbreak of the pandemic. With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase.