Wed.Nov 02, 2022

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MUJI brings its sustainability focus to the forefront of its Angel Central store

Retail Focus

MUJI, the Japanese retail company specialising in household and consumer goods, has refurbished its Angel Central store. The improved 2,624sq ft space allows MUJI to bring its sustainability focus to the forefront of its Angel Central offer by championing ‘recycle and repurpose’ initiatives. The revamped store is the first of its kind for the brand in the UK.

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3 Ways Fashion Brands can be More Sustainable Today

Retail TouchPoints

The fashion industry has been questioned a lot about its environmental impact. It’s no secret that the production steps include high usage of scarce resources such as water. Now, the pressure is on companies to provide true transparency into the extended supply chain — commonly referred to as Tier 1-4 level of reporting, Scope 3, or Cradle-to-Gate. Many companies claim to be sustainable and ethical, but can they prove it?

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Brand recognition: Is your brand easy to spot?

Tokinomo

When shoppers step foot inside a store thinking about buying a certain product is your brand top of mind? Can people spot your brand in supermarkets? Does your brand stand out from the crowd? In this article, we are going to focus on brand recognition. We’ll talk about what brand recognition is and how it impacts your business. Also, we will give you some of the best strategies to try out to increase brand recognition and awareness.

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Google Targets Holiday Bargain Hunters with New Search Tools

Retail TouchPoints

Among Americans planning to shop for the holidays, 43% are looking for deals and sales more than last year, according to a new Ipsos study commissioned by Google. To serve those holiday bargain hunters, Google has made several upgrades to its search experience designed to make it easier for shoppers to find deals and compare prices right on Google.com.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Online fashion label ORTC Clothing Co opens first physical store

Inside Retail

Online South Australian apparel brand ORTC Clothing Co has opened its first physical location in Norwood, Adelaide. . Under the partnership with Adelaide-based interior designer, Georgie Fried of Alchemists ID, the store is located on The Parade and boasts three open-plan spaces. It is designed with warm colour tones such as wood and white and features locally made art and furniture items.

Fashion 246
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The Nose Knows: Why Scent Branding is a Retail Game-Changer

Retail TouchPoints

When thinking about your retail space, a lot of work goes in to capturing your customers’ attention via their senses. There are deliberate choices in lighting, artistic displays and the visual feel of the space using different design materials, color tones and décor textures. Even music choices are intentionally planned to give off a specific vibe. Customers should see, feel, touch and hear a unique experience every time they walk into your retail space so that your products and brand stand out.

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Bath & Body Works Taps Unilever Veteran as New CEO

Retail TouchPoints

Bath & Body Works has named Gina Boswell CEO and member of the Board, effective December 1, 2022. Interim CEO Sarah E. Nash will remain Executive Chair through the end of the Company’s fiscal year, January 28, 2023, at which time she will transition back to Chair of the Board. Boswell brings more than 30 years of experience in sales, marketing, brand building, business development and strategy to the role.

Marketing 278
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“We didn’t want it to be gimmicky”: The story behind The Iconic’s first NFT

Inside Retail

Online fashion marketplace The Iconic took its first step into the metaverse on Wednesday, with the launch of an NFT at the conclusion of its 2022 Runway X event. The NFT is being auctioned off on The Iconic’s website, and will give the purchaser an exclusive digital portrait by NFT artist, model and influencer Bianca Beers, as well as styling sessions and wardrobe refreshes twice a year for the next decade to the tune of $20,000.

Fashion 147
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BigCommerce Adds Social Commerce Integration with Snapchat

Retail TouchPoints

SaaS ecommerce platform BigCommerce has teamed up with Snap, Inc. to allow its merchants to directly integrate their online store with Snapchat in order to easily sync product catalogs and create ad campaigns on the popular social platform. “Shopping on Snapchat is all about having fun with and sharing with your real friends, which Snapchatters say are 4X more influential than celebrities or influencers on their purchasing decisions,” said Sid Malhotra, Senior Director of Small and Mid-Si

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These Small Business Grants Have a November Deadline to Apply

Small Biz Trends

There’s never a bad time to receive some extra business funding. However, the end of the year can be an especially critical time for many companies. As we head into the holiday season, there are many grant opportunities that can help small businesses achieve their end-of-year goals. Read on for several opportunities that are due in November. The Miami Foundation Grants and Funding Opportunities.

Planning 139
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Discount Tire’s Pit Pass Concept Store Puts Customers in the Driver’s Seat

Retail TouchPoints

Photo courtesy of Discount Tire. Photo courtesy of Discount Tire. Photo courtesy of Discount Tire. Photo courtesy of Discount Tire. When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category.

Outdoor 278
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Mastercard Opens Applications to Small Businesses for Start Path Program

Small Biz Trends

Mastercard recently announced an expansion of its commitment to small and medium-sized businesses in the form of a new program in its award-winning global start-up engagement program, Start Path. Mastercard Opens Applications to Small Businesses for Start Path Program. Start Path is specifically designed for companies supporting the digital needs of small and medium enterprises (SMEs).

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Disney+ Pilots Selling shopDisney Merchandise to U.S. Subscribers

Retail TouchPoints

Disney+ will make shopDisney merchandise available first to its U.S. subscribers via a pilot program timed for the busy shopping holiday season. Subscribers can visit shopDisney.com/DisneyPlusSpecialAccess or scan QR codes on the Shop tab within the details pages of select movies, series and shorts. The Shop tab will be available to U.S. Disney+ primary profiles that have been verified as subscribers 18 years of age and older.

Shopping 189
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What Wing’s recent retail tie-ups mean for the future of drone delivery

Inside Retail

Mirvac, one of Australia’s leading property groups, recently announced a new partnership with Wing, Alphabet’s on-demand drone delivery service, that will see it transform underutilised retail real estate into fulfilment hubs. The partnership is kicking off with a trial at Orion Springfield Central, Mirvac’s retail property in Ipswich, Queensland, in 2023, and will be expanded to other Mirvac-operated retail properties in urban areas, where drone delivery can create added value for customers, ov

Location 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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CVS and Walgreens to pay more than $10 billion to settle opioid lawsuits

Retail Wire

CVS and Walgreens have agreed to pay more than $10 billion to settle a group of lawsuits brought against them by governments and Native American tribes for failing to take actions to curb the spread of opioids in communities across the U.S. CVS will pay $4.9 billion to states and municipalities and $130 million to tribes over the next 10 years beginning in 2023.

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Why Melbourne stationery brand Milligram is eyeing interstate expansion

Inside Retail

Telegram Co co-founder and chief executive Scott Druce believes the company, which specialises in stationery and lifestyle products, owns retail chain Milligram, is in a strong growth phase. Milligram is launching its sixth store in Melbourne, on Bourke Street, next week, as part of a five-year strategic plan, which will see more store openings in major cities across Australia. .

Wholesale 130
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Starbucks marks 25 years of holiday cups with 2022 entries

Retail Wire

Starbucks first rolled out its holiday cup designs in 1997 and this year it is offering four new versions to put customers in the seasonal spirit. The coffee giant’s revenues grew 20 percent year-over-year during the 2021 holiday season.

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Woolworths posts marginal sales increase

Inside Retail

Woolworths Group sales rose 1.8 per cent in the first quarter to $16.36 billion, but turnover in its retail food business fell on both sides of the Tasman. Across its Australian food division, sales during the 14 weeks to October 2 fell 0.5 per cent to $12.2 billion while comparable sales declined 1.1 per cent. In Woolworths Retail (both stores and e-commerce), sales fell 0.6 per cent impacted by a decline in items as well as supply chain challenges.

Apparel 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Retailers are wading deeper into customer data. States are raising the alarm.

Retail Dive

Brands from Walmart to Peloton are now able to access more personal customer data, including biometric identifiers, as they expand their digital capabilities. Where does that leave them legally?

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How sustainable brand Ettitude embraces circular principles

Inside Retail

As an eco-conscious consumer, Phoebe Yu, founder & CEO of Ettitude, wanted robust, sustainable products made from materials with minimal environmental impact. This desire to reduce her carbon footprint led Phoebe to create Ettitude, “a portmanteau for eco and attitude” which produces and sells products made with its proprietary, patented CleanBamboo fabric. .

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Walmart cuts the price of Walmart+ membership in half for holiday promotion

Retail Dive

Along with the discount, the retailer has recently added Paramount+ streaming and rewards to try to lure in new members.

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Five Ways to Make Customers Feel Special

Hyken

An important goal of a good customer experience is to make the customer feel special. That special feeling can come in many different forms. I was reading an article about customer retention, and it prompted me to start a list of ways to make customers feel special, want to come back, and even want to share their experience with friends, family, and colleagues.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Amazon launches cash advance program for merchants

Retail Dive

Sellers can access capital from $500 up to $10 million, while payment is based on a fixed percentage of their gross merchandise sales.

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APIs for Retail Businesses: Why They’re the Future

Mulesoft

The retail sector experienced turbulence from the pandemic throughout 2022, with customers shifting their buying habits to avoid delays from global supply chain issues. Let’s look to 2021 for some insights. Even when shoppers in the United States opted to do the bulk of their shopping in October to avoid supply chain delays, retail sales […]. The post APIs for Retail Businesses: Why They’re the Future first appeared on MuleSoft Blog.

Shopping 104
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Dollar General boosts toy offering

Retail Dive

The retailer worked with vendors to introduce new products — most priced at $10 or less — as consumers search for bargains this holiday season.

Consumer 111
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MuleSoft at the 2022 HLTH Conference

Mulesoft

MuleSoft is going to the HLTH conference 2022 and we’re excited to join the world’s leading brands serving the entire healthcare ecosystem for healthcare’s number one innovation event. Taking place on an open show floor, the four day event will convene the entire healthcare, med tech, and life sciences ecosystem, connecting and developing relationships that […].

ATS 102
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ralph Lauren debuts Fortnite clothing capsule tied to physical apparel collection

Retail Dive

The clothing brand has redesigned its iconic Polo Pony logo for the first time in its history as part of the collaboration.

Apparel 111
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Amazon gives Prime members more ad-free songs and podcasts

Retail Wire

Amazon.com said it will increase the number of songs available to Prime members without advertising from two million to more than 100 million. It also plans to offer more ad-free podcasts. “Prime members can discover more new music and podcasts based on their likes; shuffle play any artist, album, or playlist in the catalog; stream a collection of All-Access playlists tailored to personalized listening preferences on demand and download them for offline listening,” the company said i

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Bath & Body Works taps Unilever exec as CEO

Retail Dive

Gina Boswell has more than 30 years of executive experience, mostly in the personal care and beauty industries.

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Washington AG seeks to stop $4 billion divided payment to Albertsons’ shareholders

Retail Wire

Bob Ferguson, the attorney general for Washington state, yesterday filed a suit against a court to stop Albertsons from paying a $4 billion dividend to shareholders as part of its proposed merger deal with Kroger. “Paying out $4 billion before regulators can do their job and review the proposed merger will weaken Albertsons’ ability to continue business operations and compete,” said Mr.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.