Retail TouchPoints

APRIL 24, 2023

Creator-guided shopping is booming, with no signs of slowing down. With U.S. retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions. In fact, 92% of Gen Z — a group that will make up the largest consumer segment by 2030 [1] — rely on creators to inform their purchases across virtually every category.

Shopping 268

Shopping Accessories Social Commerce Consumer 268

Retail Focus

APRIL 24, 2023

The 11 th year of the CX Retail Exchange , 11-12 July 2023, will invite senior customer experience leaders in retail to the Hilton, Syon Park, to explore the biggest challenges and solutions in the industry. When the event launched a decade ago, there were no self-service checkouts, QR codes were non-existent, and same-day delivery was unheard of.

Customer Experience 162

Customer Experience Social Commerce Checkout Returns 162

Retail TouchPoints

APRIL 24, 2023

Baby retail isn’t just about the babies themselves. As the saying goes, it takes a village — and everyone in that village needs things to help raise the child. Combine that with an increasingly varied population, with 50% of babies born in the U.S. today ethnically diverse, and you end up with a baby category that is much broader than it’s ever been.

Promotions 265

Promotions Consumer ATS Customer Experience 265

Wiser

APRIL 24, 2023

For many shoppers, online reviews are crucial when making purchasing decisions. Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews.

Consumer 157

Consumer Advertising Shipping Shopping 157

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

APRIL 24, 2023

As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. In the leadup to Earth Day, American Eagle , Toms and The Sak all added new resale programs powered by ThredUp’s RaaS, and Fabletics has expanded its existing RaaS resale program to include a secondhand shop on its website.

Payment Services 262

Payment Services Shipping Accessories Apparel 262

Inside Retail

APRIL 24, 2023

Darren Blackhurst, CEO at Coles Liquor, has decided to step down from his role and leave the company to return to the UK with his wife, Sam, to be with their children and elderly parents. According to a company announcement, during Blackhurst’s tenure, he led the reset of Coles Liquor’s strategy, creating a more accessible and locally relevant specialist drinks retailer.

Returns 130

Returns ATS 130

Inside Retail

APRIL 24, 2023

Source: Tiffany & Co The splashy reopening of Tiffany & Co’s flagship store on the corner of Fifth Avenue and East 57th Street is a renovation representing the billions of capital investment in one of New York City’s most iconic shopping districts. Real estate experts say the flow of cash is part of a bid to re-imagine an area of Midtown that extends from 49th Street to the Plaza Hotel and includes Fifth and Madison Avenues.

Returns 130

Returns Accounting Location Management 130

Retail TouchPoints

APRIL 24, 2023

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. The retailer has received a commitment of approximately $240 million in debtor-in-possession financing from Sixth Street Specialty Lending to provide the necessary liquidity to support operations during the Chapter 11 process.

Payment Services 258

Payment Services Finance Location Planning 258

Retail Wire

APRIL 24, 2023

Fifty-four percent of corporate and trade group economists put the odds of a recession hitting the U.S. over the next 12 months at 50 percent off less, according to a survey by the National Association of Business Economics. The NABE poll found that 44 percent thought there was a better-than-even chance of a recession.

ATS 130

ATS 130

Intelligence Node

APRIL 24, 2023

As inflation continues to impact businesses and consumers alike, the need to keep pricing low has become increasingly important. Walmart is one of the world’s largest retailers, recognized globally for. The post Why Walmart’s EDLP Strategy is a Game-changer appeared first on Blog.

Consumer 104

Consumer 104

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

APRIL 24, 2023

The success of the Shein and Temu shopping apps has led to increased scrutiny concerning the companies’ ties to China, their labor practices and the environmental impact of their business models. Shein issued a statement that it has “been providing customers with on-demand and affordable fashion, beauty, and lifestyle products, lawfully and with full respect for the communities we serve,” for more than a decade.

Fashion 130

Fashion Shopping 130

Retail Dive

APRIL 24, 2023

The party merchandise retailer said the pandemic “consumed vital liquidity” and contributed to the decision to seek Chapter 11 protection.

Consumer 118

Consumer 118

Retail Wire

APRIL 24, 2023

Companies of all sizes are setting up tax-exempt programs to enable workers to pay down student loans as part of their recruitment and retention strategies.

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130

Cisco Retail

APRIL 24, 2023

News flash: adversaries don’t care about vendor consolidation. In fact, they are counting on the lack of integration across your security stack to slip through the cracks and evade detection.

ATS 98

ATS 98

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 24, 2023

Delaware has become the 22nd state to legalize marijuana for recreational use. The bill, which passed both houses of the Delaware legislation, will become law without the signature of Gov. John Carney, who opposed the measure. “I understand there are those who share my views who will be disappointed in my decision not to veto this legislation.

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100

Retail Dive

APRIL 24, 2023

The struggling home goods retailer has been searching for a buyer since last year to no avail, and, after much delay, filed for bankruptcy Sunday.

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Retail Wire

APRIL 24, 2023

Subway is looking to sell its business amid signs that a turnaround plan at the sandwich chain is working. The company posted a 12.1 percent gain in same-store sales in the most recent quarter. Subway’s North America digital sales were up 21.2 percent during the quarter.

Planning 100

Planning ATS 100

Shopping Center

APRIL 24, 2023

Iowa, Montana, North Dakota, Nebraska and Wisconsin — Marcus & Millichap has brokered the sale of a 22-property portfolio occupied by Arby’s in the Midwest for $35.1 million. The net-leased assets are located in Iowa, Montana, North Dakota, Nebraska and… The post Marcus & Millichap Brokers $35.1 Million Sale of Midwest Arby’s Portfolio appeared first on Shopping Center Business.

Location 94

Location Shopping 94

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 24, 2023

Prolonged exposure to minor stressors left unchecked can grow into significant problems for business organizations. These include working in misaligned environments where workers are consistently forced to put out metaphorical fires. Workers in these situations either fall behind on other jobs or go to herculean lengths to get everything done.

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100

Cisco Retail

APRIL 24, 2023

Have you had a chance to check out the DevOps Shop video series? The first four installments in the series are out now. Let me tell you about it.

Shopping 98

Shopping 98

Retail Wire

APRIL 24, 2023

A potential downside of working in an office is missing the direct supervision that comes with it, particularly for employees who are new to the workforce. “It’s hard to replicate the opportunities for apprenticeship and learning that come from in-person interactions,” said Sara Wechter, head of human resources at Citi.

ATS 100

ATS 100

Shopperations

APRIL 24, 2023

The discipline of CPG marketing has become more technical, complex, and dynamic than ever. Expectations for shopper marketing plans have also evolved.

Planning 95

Planning Marketing 95

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

APRIL 24, 2023

Walmart has sold Eloquii to FullBeauty Brands after paying $100 million to acquire the plus-size women’s fashion business in 2018. Industry experts expect Walmart to focus on retail media, business services and other profitable growth opportunities. “Walmart’s product-based businesses will play a decreasing role going forward as a new world of opportunity beckons, much of it tied to Walmart’s growing solutions and services portfolio,” said Carol Spieckerman, preside

Fashion 100

Fashion 100

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs. However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Retail Dive

APRIL 24, 2023

The wearable technology company’s smart rings will be available at 850 of the retailer’s stores nationwide and online.

ATS 114

ATS 114

Cisco Retail

APRIL 24, 2023

It’s that time of the year again! Today kicks off the world’s largest security gathering, the RSA Conference.

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97

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

APRIL 24, 2023

The fit technology embedded in the mirror will be introduced at select locations and comes ahead of the prom season.

Location 110

Location ATS 110

Cisco Retail

APRIL 24, 2023

Wow, talk about a year going by in the blink of an eye. RSA Conference is here!

ATS 98

ATS 98

Retail Dive

APRIL 24, 2023

The activewear brand, which Levi’s acquired in 2021, is leaning on physical retail to help it become a $1 billion company.

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108

Retail Times

APRIL 24, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As part of its ongoing mission to protect the planet, SodaStream, the world’s leading sparkling water brand, has successfully saved five billion single-use plastic bottles from being used and sent to landfill in 2022 alone*.

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59

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience