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Former Lovisa CEO Shane Fallscheer is launching his jewellery business, Harli + Harpa, which plans to roll out several stores by Christmas. The new retailer will market itself as “Your walk-in jewellery box” and open a store at Sunshine Plaza, among other planned locations. Harli + Harpa is currently recruiting staff using its social media profiles, the Australian Financial Review reported. “Harli + Harpa will benefit from Fallscheer’s experience and is more likely to suc
Hotter Shoes is planning to ramp up the number it produces in British factories each year to one million pairs under its new owner. WoolOvers, which snapped up the retailer out of administration last year, has reversed the footwear specialist’s planned “phasing out” of manufacturing at its factory in Skelmersdale, Lancashire. The new owner wants to raise domestic production to three quarters of the shoes, up from 25%, that Hotter sells, The Times reported.
Pharmacy chain Chemist Warehouse has opened its first Dubai store at Al Ghurair Centre. The 1000sqm store offers pharmacy dispensary services, along with Australian and local health, wellness, baby, beauty, cosmetics, and fragrance products, including high-end cosmetics and fragrances. Prior to the new store opening, Chemist Warehouse already had over 530 stores in Australia, 53 in New Zealand, 12 in China, and 11 in Ireland. “At Chemist Warehouse, we are committed to providing our UAE cus
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Driven by a deep sense of dissatisfaction with the limited and uninspiring choices available in the children’s fashion industry, Preeti Jatia felt compelled to embark on an ambitious journey to transform and revolutionise this market. Seventeen years ago, she gave birth to kidswear clothing line Fayon Kids. Inside Retail spoke to Jatia to learn more about the story behind the brand and the founder’s ambition to reshape the children’s fashion market.
JoJo Maman Bébé has appointed former FatFace chief operating officer Mark Wright as its interim chief executive. Wright, who left the fashion retailer this week, will start his new role at the end of October as the mother and baby brand’s current boss Gwynn Milligan steps down, Retail Week reported. Milligan joined JoJo Maman Bébé in 2017 as its commercial director before being promoted to CEO in April 2022.
The festive season is just around the corner, and despite economic challenges, Australian retailers have plenty of reasons to feel optimistic about this year’s peak shopping period. Recent research shows retail sales are set to surge, driven by savvy shoppers and key events like Black Friday and Cyber Monday. Here’s why the outlook is bright, plus how ShipStation can help your business seize the opportunity and make this peak season your most successful yet.
The festive season is just around the corner, and despite economic challenges, Australian retailers have plenty of reasons to feel optimistic about this year’s peak shopping period. Recent research shows retail sales are set to surge, driven by savvy shoppers and key events like Black Friday and Cyber Monday. Here’s why the outlook is bright, plus how ShipStation can help your business seize the opportunity and make this peak season your most successful yet.
October 18 marked the third and final day of Shoptalk Fall , a retail event in Chicago that brought together the biggest and brightest players in the retail industry, including Ulta Beauty president and COO Kecia Steelman, Mall of America CMO Jill Renslow, Vera Bradley growth officer and CMO Alison Hiatt and Skims’ EVP of North America Nina Khoury. These executives discussed blending human connection and technology to level up store experiences, how to save the in-store experience and achieving
How do you market to the customer who can get anything they want anytime they want it? Selling to the 1 per cent has never been easy, which is why retailers that cater to this elite demographic have traditionally differentiated through private events, exclusive products, and hyper-personalised customer service. But as luxury sales slow amid the continued belt- tightening that has caused aspirational middle-income earners to drop out of the premium market, retailers have come under increased pres
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Viral “shopping hauls” on social media platforms is fuelling a surge in people sending back online orders, with an estimated near £7bn of unwanted clothes returned to retailers each year. The “serial returners” account for around a quarter of all online returns in the UK, according to new data from Retail Economics. It follows the rise of “hauls” on platforms such as TikTok, where social media users will share videos of themselves trying on items and asking viewers which items they should keep o
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Tupper…where’d you go? Hearing you went bankrupt made me sad. But then I read a headline that made me smile. It said, “Tupperware files for bankruptcy after being unable to find a single f*cking lid for the 10 million plastic containers in their warehouse.” And it got me thinking: We’ve all got stories about you. It may be in your mismatched tops and bottoms, never to be reunited.
What’s the secret sauce to successfully managing a marketing SaaS company? The two main ingredients that serve as a foundation for any successful business are an innovative approach to leadership and management, and getting the “right” people on-board. Read this post to learn about the best strategy for achieving both.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How To Make Your Customer Strategy Fun by Chip Bell (Forbes) Is your organization about fun? How often do your customers giggle?
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Gin Liqueurs Penrhos Spirits, the family-run artisan gin brand from Herefordshire, is proud to announce this week the launch of two new limited edition gin liqueurs. From Friday 18th October, consumers can enjoy 50cl Penrhos Blueberry Gin Liqueur and Penrhos Apple and Rhubarb Gin Liqueur, available from Amazon and the Penrhos Spirits website, priced at [
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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