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New research from Twilio reveals that 50% of UK consumers want the brands they engage with to offer the communication channels they most commonly use in their day-to-day interactions. The research, which surveyed 2,005 UK consumers in October 2023, found that WhatsApp emerged as the top choice for our personal interactions with friends (54%) and family (54%), with social media and voice calls also identified as personal communication channels.
Kmart Australia has paid a $1.3 million infringement notice for sending 212,471 marketing emails, according to the Australian Communications and Media Authority (ACMA). The emails were sent between July 2022 and May 2023 to customers who had previously unsubscribed, due to a combination of technology, system and procedural failures. “When a customer decides to opt out of a marketing mailing list, businesses are obliged to fulfil that request.
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A lot of dedication and effort goes into making main streets attractive. Local governments, planners, place makers, economic development managers, trade associations and retailers work hard to design, improve and revitalise main streets. The goal is to make them attractive places to increase shopper numbers, provide pleasant places for communities, and boost local economies.
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VF Corp , parent company of brands including The North Face , Vans , Timberland and Supreme , has unveiled its “Reinvent” transformation strategy after another disappointing quarter and pressure from a new activist investor in its ranks. VF Corp shares are down nearly 50% this year, and while expected, lackluster results in the company’s latest earnings haven’t helped matters.
New York City’s Canal Street has long-been prime real estate for the sale of counterfeit and bootleg goods, but Ebay is looking to provide an island of reality there with the opening of a new shop featuring a selection of authentic (and authenticated) streetwear and sneakers from top Ebay sellers. All of the items in the Canal Street Wear retail shop have been verified as authentic through Ebay’s Authenticity Guarantee service, which recently expanded to include streetwear.
New York City’s Canal Street has long-been prime real estate for the sale of counterfeit and bootleg goods, but Ebay is looking to provide an island of reality there with the opening of a new shop featuring a selection of authentic (and authenticated) streetwear and sneakers from top Ebay sellers. All of the items in the Canal Street Wear retail shop have been verified as authentic through Ebay’s Authenticity Guarantee service, which recently expanded to include streetwear.
Melissa & Doug is partnering with experiential retailer CAMP on a pop-up event in New York City to celebrate the toy brand’s 35th anniversary and the opening of the its first permanent brick-and-mortar store in White Plains, N.Y. The CAMP pop-up experience, titled “Let’s Play Pizza Party!” will be held Nov. 4, 2023 at the retailer’s Columbus Circle location.
Cotton sustainability initiative Better Cotton has launched the first-ever traceability solution for the fashion and textile sectors. The organisation has worked with retailers and brands, including H&M Group, Marks & Spencer, Walmart, Target, Bestseller, Gap Inc and C&A, to prepare for the launch. The solution, which has been developed for over three years, provides visibility of cotton’s journey through the supply chain by logging stakeholder input on the Better Cotton Platform.
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Footwear brand Crocs saw higher revenue and net income in the third quarter on the back of an increase in Crocs brand sales worldwide. Sales of the Crocs brand alone jumped 11.6 per cent to $1.24 billion with the highest sales growth seen in the Asia-Pacific region, where it leapt 26.5 per cent to $272.4 million. The company’s overall revenue – including sales of its struggling Heydude brand which fell 8.3 per cent to $383.89 million – rose 6.2 per cent year on year to reach $1.617 billion
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Bluewater has welcomed four new brands this autumn including opticians and glasses retailer Ace & Tate, Chinese inspired eatery Buns Away and London perfumier Sunnamusk meanwhile specialist coffee brand, Black Sheep Coffee is set to open at the centre this November. Ace & Tate’s 870 sq ft store is located on the Lower Guildhall next to Ted Baker.
Trafford Palazzo and Showcase are celebrating the brand’s four-week residency, with Showcase having made its North West debut at the UK’s first next generation retail and experience centre. Showcase ran four consecutive weekends of highly sought-after sample sales in Trafford Palazzo’s dedicated 6,960 sq ft white box promotional space, TP Glow. Showcase hosted 10 leading luxury brands at Trafford Palazzo, including Sophia Webster, Reiss, Helmut Lang, Theory, Herschel, Olivia von Halle, and Mat
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Artificial Intelligence chatbots are everywhere. They have captured the public imagination and that of countless Silicon Valley inventors and investors since the arrival of ChatGPT about a year ago. The stunning human-like abilities of conversational AI – a form of artificial intelligence that enables computers to process and generate human language – have sparked widespread optimism about their potential to transform workplaces and increase productivity.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Global lifestyle brand Miniso has unveiled its first-ever Sanrio-themed store in Indonesia, signalling its ambition to not only expand its store footprint but also revolutionise the customer experience. Located in the bustling Margo City Mall, the 450sqm flagship store reimagines the retail landscape by integrating some of the world’s most beloved intellectual properties (IPs) into the shopping environment.
Looking to migrate your business to Windows 11? Want to equip your employees with the latest Microsoft 365 tools and features? Then a Microsoft Vendor is exactly what you need. With a market cap of $2.1 trillion, Microsoft is officially the third largest company in the world. The company has been able to reach this impressive market position thanks to consistently releasing industry-leading operating systems, server applications, productivity applications, software development tools, games conso
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.
Optus’ flagship Bourke Street Mall store in Melbourne has taken two design awards. The store was awarded first place in the store fit-out category of the National Retail Association (NRA) Retail Awards recognising merchants committed to pushing innovation and adopting new store functionality, technology, and design. The store also won gold in the prestigious 2023 Global Future Design Awards, making Optus the only Australian winner in the global competition.
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