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Kohl’s has announced the locations of the next 250 stores that will be opening 2,500-square-foot Sephora shop-in-shops in 2023. Last year Kohl’s and Sephora announced plans to expand their partnership to all of Kohl’s more than 1,100 locations. With the addition of these 250 locations, the total Sephora at Kohl’s fleet will reach more than 850 by the end of this year, in line with the planned timeline of the rollout.
Australian manufacturers are dangerously overstocked, carrying an average $231,700 in additional products or ingredients, according to research from inventory management software provider Unleashed. “You can’t blame Australian businesses for taking on extra stock while supply chains were lagging behind,” Unleashed head of product, Jarrod Adam, said.
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.
In this competitive industry, it’s crucial to maintain your loyal customers. Nowadays, shoppers have so many options to choose from and it’s getting harder to achieve brand loyalty. In this article, we are going to share the most important brand loyalty tactics you can use to maintain your loyal customers.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
With online shopping becoming the new norm, the latest products and innovations are more accessible than ever before. Consumers can buy designer clothing, limited edition sneakers and the trendiest new toys for kids to obsess over in a matter of one click and no second thought. But with economic woes and rising prices, there is more chatter around inflation rates and the inability to afford such standard goods than the wider human cost.
The European Union wants to give consumers the right to have worn-out products like washing machines and televisions repaired by producers even after the sales guarantee has expired, to cut waste and make goods last longer. The European Commission proposed rules on Wednesday that would oblige producers to offer repairs for a product for between five and ten years after it was sold – regardless of whether or not the legal guarantee is still valid.
Gamestop reported its first quarterly profit in two years for Q4 2022, which ended Jan. 28, 2023. The retailer reached net income of $48.2 million compared to a net loss of $147.5 million in Q4 2021 despite sales falling slightly to $2.23 billion from $2.25 billion in the previous year. The retailer also reduced its inventory to $682.9 million , down significantly from the $915 million in hand at the close of Q4 2022.
Gamestop reported its first quarterly profit in two years for Q4 2022, which ended Jan. 28, 2023. The retailer reached net income of $48.2 million compared to a net loss of $147.5 million in Q4 2021 despite sales falling slightly to $2.23 billion from $2.25 billion in the previous year. The retailer also reduced its inventory to $682.9 million , down significantly from the $915 million in hand at the close of Q4 2022.
Leading retailers Nike and Puma have committed to ending the use of kangaroo skin in the production of their shoes, following a campaign by the Center for a Humane Economy. Nike will replace kangaroo leather with a synthetic material, after the practice generated backlash from consumer and animal rights groups A spokesperson for Nike told Inside Retail that the organisation had divested from its only kangaroo leather supplier in 2021, and will stop making any product with the material in 2023.
Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. According to Reuters , the retailer is continuing to expand its cashierless tech through partnerships including a new deal with Panera Bread , which will deploy the technology in 10 to 20 locations over the coming months.
In the past three years, retail workers have been at the forefront of our challenging times. Many have worked through the waves of Covid as essential workers before having to deal with the challenges of lack of staffing and supply change demands. Now, with a recession and job cuts looming, they are under pressure once again. While the retail sector is not alone – in the past three years, more than 91 per cent of employers in Australia have experienced staff shortages – retailers have felt the pa
Petco has teamed up with Freshpet to offer subscription delivery of fresh dog food as consumer interest in direct-to-doorstep pet meal plans increases. Source: Petco The fresh and frozen pet food category is expected to grow 3X to 4X in the next four years, reaching up to $6 billion , according to Nielson IQ. Available exclusively on Petco.com, Freshpet Custom Meals are crafted by veterinary nutritionists using natural chicken, beef, salmon or eggs, real fruits and vegetables and never any powde
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Australia Post is set to unveil a changing room concept in an NSW town to provide somewhere for customers to try on their online purchases before deciding to keep items or return them. The new concept will be installed as part of the Community Hub@Post initiative at the Australia Post office in Orange, NSW in July. The post office will also allocate space to local retailers to “showcase” their products, thus potentially balancing the needs of online retailers and local brick-and-mortar rivals.
The U.S. Food and Drug Administration says that cultivated chicken, AKA lab-grown chicken, made by Good Meat Inc. is safe to eat. “We have no questions at this time regarding Good Meat’s conclusion that foods comprised of or containing cultured chicken cell material…are as safe as comparable foods produced by other methods,” the FDA said in a letter to the company.
Richard Facioni, founder and CEO of Acta Capital, which counts Alquemie Group in its portfolio, isn’t alone in thinking the economy is facing a fair bit of uncertainty in 2023. Alquemie Group is the holding company for Lego Certified Stores, SurfStitch and more – including long-standing youth-focused clothing retailer General Pants. “We’re going to see a slowing of the economy and while I believe we’ll avoid a hard landing, everyone’s concerned about what that means,” Facioni said.
Two Panera Bread restaurants in St. Louis are testing Amazon One, the palm-scanning technology designed to give customers access to their loyalty program perks and enable payments. “We think the payment plus loyalty identification is the secret sauce that can unlock a really personalized, warm and efficient experience for our guests,” said George Hanson, chief digital officer at Panera.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retailers have always been unique in the world of business. With slim margins, complex supply chains and rapid changes in customer interest driven by changes in seasons or a viral hit on social media, retailers are constantly adapting to different market conditions. Retail boards and executives need to be financial analysts, property speculators, geopolitical gurus, social-media experts, brand builders and, above all else, relentlessly customer-focused.
Jack Daniels wants the Supreme Court to stop VIP Products from making and marketing a dog toy that parodies the whisky company’s label. The Bad Spaniels toy is designed to look like a Jack Daniels bottle but with different wording. The whisky maker’s court brief reads, “Jack Daniel’s loves dogs and appreciates a good joke as much as anyone.
Last week, Country Road managing director Elle Roseby shared how the retailer is redefining what it means to be a good business as part of our 2023 series of Masterclasses. Here, we highlight some of the major turning points in that journey, as well as Roseby’s top piece of advice for other businesses looking to become more purpose-driven. You can watch her Masterclass sponsored by Adobe here. 1.
The labor union representing Amazon workers at a warehouse in Staten Island has so far failed to get the company to negotiate a labor contract for its members. The Amazon Labor Union has also been dealt setbacks trying to organize other warehouses in the year after Staten Island became the first to form a union.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Emotions run high among UK shoppers, new research has revealed. ‘Comfort’ (34%), ‘curiosity’ (28%) and ‘nostalgia’ (19%) are among the top feelings consumers experience when buying a new product, according to a revealing new survey of 8,000 consumers.
Google’s Bard artificial intelligence chatbot is now available in the U.S. and UK. “We’ve learned a lot so far by testing Bard, and the next critical step in improving it is to get feedback from more people,” Google said in a company blog.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
GameStop posted a net profit of $48.2 million in the fourth quarter as the company slashed expenses. “We’re aggressively focused on year-over-year profitability improvement while still pursuing pragmatic long-term growth,” CEO Matt Furlong said. “We’re taking a number of steps in fiscal year 2023 to improve our efficiency and support these overarching goals.
Petco now offers a refrigerated meal subscription program with ingredients based on a dog’s age, activity level, breed and other factors. The program, in partnership with Freshpet, is available in 15 states with plans for a national rollout later this year. Subscription plans start at $3 per day.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Emerging brands are quickly moving into retailers’ stores, but selling direct-to-consumer still offers data and consumer feedback that can’t be found on shelves.
Google has suspended the Pinduoduo shopping app after finding that versions outside its Play Store contained malware.“Google Play Protect enforcement has been set to block installation attempts of these identified malicious apps. Users that have malicious versions of the app downloaded to their devices are warned and prompted to uninstall the app,” a Google spokesperson said.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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