Mon.Feb 22, 2021

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The New Rules of a Retail Hybrid Experience

Retail TouchPoints

You can’t check out a news site or industry publication without seeing articles about how COVID-19 has disrupted countless industries, including retail. And while this is certainly the case, it’s also true that the changes spurred by the pandemic have been waiting in the wings for a while now. What COVID-19 has done, more than anything, is accelerate them.

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4 Keys to Powerful Price Management for Online Retailers

Intelligence Node

And Why You Need Machine Learning To Tie Them All Together We all know how important competitive pricing is in the online retail sphere. After all, the pricing successes of giants like Walmart, Target, and Best Buy has been documented time and time again. And while lesser retailers strive for the same success, they rarely […]. The post 4 Keys to Powerful Price Management for Online Retailers appeared first on Blog.

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How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Retail TouchPoints

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches.

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9 Ways to Optimize Your Pricing Strategy & Boost Profits

Wiser

Like creating a recipe or writing a song, sculpting an effective pricing strategy for your business takes a lot of trial and error. You want your customers to like it and you want it to work well for your business model. But, there’s no cookie-cutter way to create a great strategy. Every customer would love ridiculously low prices every day, but that comes at a major cost to your brand.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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In Push for a Turnaround at Kohl’s, Investor Group Nominates Nine Board Directors

Retail TouchPoints

Four Kohl’s investors representing nearly 10% of the retailer’s outstanding common stock have nominated a slate of nine independent candidates for the retailer’s Board of Directors. Their goal is to shake up the board and alter the company’s current trajectory. Macellum Advisors GP , Ancora Holdings , Legion Partners Asset Management and 4010 Capital, together with their respective affiliates, are pushing the plan.

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Third-Party Certification and Label Effectiveness In Purchase Decisions: Is It Worth the Investment?

Wiser

During any given shopping trip, consumers can be exposed to thousands of products on the shelf. As you can imagine, this often triggers intense decision fatigue, described as the “feeling of being too tired to make choices and wanting, instead, to opt for the familiar.” While Consumer Packaged Goods (CPG) companies have already become successful in developing heuristics through traditional packaging and design, there’s an on-pack factor that’s become ever more popular: third-party certifications

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QR codes helping transform future of touchscreens

Retail Insider

By Harry Horn. When Scala showcased QR codes back in 2015 as a technology whose likely breakthrough was on the near-term horizon there was plenty of scepticism. People questioned its prospects having seen it fail to make an impact since it was first developed back in the 1990s. Credit: Scala. Well, it certainly found its place big-time in 2020 as a robust technology that could play many roles – from allowing people to use their phones to check-in to venues, pulling up web-based information, and

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L’Oréal Launches New Virtual Try-On Tool for Essie Brand

Retail TouchPoints

L’Oréal Group has rolled out a new virtual try-on experience for its Essie nail care brand that is powered by augmented reality developer Modiface , which the beauty conglomerate acquired in 2018. The new Essie On Hand web-based try-on salon allows consumers to test Essie nail polishes virtually, without downloading an app, either by uploading a photo or using their back-facing smartphone camera to track nail shape and finger movement.

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March Madness Shopping: Bringing Fun and Exploration to the Customer Experience

Medallion Retail

As we come up on the NCAA’s March Madness schedule, we should take a minute to remember how the college basketball tourneys played out in March 2020. In what seems like a lifetime ago, teams and fans readied for college. The post March Madness Shopping: Bringing Fun and Exploration to the Customer Experience appeared first on Medallion Retail.

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Tanger Outlets Returns to Pre-Pandemic Traffic Levels Even as Other Mall Operators Mull Closures

Retail TouchPoints

Tanger Factory Outlet Centers , which owns and operates 37 open-air outlet centers across the U.S. and Canada, said that traffic at its domestic centers returned to 99% of pre-pandemic levels in January. “Our business continues to improve, with the consumer embracing open-air outlet centers as a preferred venue for shopping and entertainment,” said Stephen Yalof, CEO of Tanger Outlets in a statement.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Hospital Digital Signage Improves Patient Satisfaction

Kuusoft

Warm welcome, better check-in, improve waiting experience. Here are some tips and tricks on how hospital digital signage can improve patient satisfaction for their every visit. The post How Hospital Digital Signage Improves Patient Satisfaction appeared first on The Official Kuusoft Blog.

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Contactless Vending Machines Offer Physical Distribution Outlets for Local Brands

Retail TouchPoints

Small and local brands wondering whether their products will appeal to customers who encounter them in the physical world can now get answers to their questions. The PopShop Local program, from smart vending and kiosk solutions provider PopCom , allows small businesses to sell their products via PopShop smart vending machines that measure customer engagement and also display ads.

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How to Start a Healthy QSR from Scratch?

Kuusoft

Want to start a healthy fast food restaurant? In this blog, let’s go over an ultimate guide to learn how to create a healthy QSR from scratch. The post How to Start a Healthy QSR from Scratch? appeared first on The Official Kuusoft Blog.

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Free Online Lecture Series Debuts: ‘CCAD Knows Retail’

Retail TouchPoints

The Columbus College of Art & Design (CCAD) is launching a new nine-part online lecture series, CCAD Knows Retail , featuring industry leaders sharing insights on everything from physical-world storytelling to solving the customer experience equation. Retail executives from Timberland and Bath & Body Works are among the presenters. All events are free, but registration is required.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Your Commute: Powered By Manufacturing

Global Shop

Have you recently taken the time to look at the surroundings on your commute to and from work? Up and down every street are manufactured products from industries such as metal fabrication, fixtures, concrete casting, automotive and more. These important industries are responsible for manufacturing things like the vehicles you see, street signs, signs on buildings, traffic lights, and more.

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Maintaining a Happy, Healthy and Safe Team

Theatro

The frontline worker’s role has been evolving to meet employer and customer expectations long before the days of mask mandates. Though serving customers has looked pretty different since the pandemic hit, properly equipped frontline workers adapted with ease. When retailers proved that they could also evolve by taking measures to protect employees and customers’ health and safety, service was able to keep firing without missing a beat. .

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A six-point checklist guaranteed to make your life under SCA better — and, yes, it’s coming

Retail Technology Review

By Shagun Varshney, Senior Product Manager, Signifyd. The sky is falling. The wolf is coming. And SCA will be enforced in the UK just as it is being enforced now across much of Europe.

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Amazon, Rakuten, eBay Top List of Most Visited Ecommerce Sites

Retail TouchPoints

Retail ecommerce sales grew 27.6% worldwide in 2020 and global marketplaces ruled the roost, making up nine of the top 10 most visited retail sites last year, according to a report from Fasthosts. Amazon and Japan’s Rakuten were the #1 and #2 most visited retail websites in the world last year, with Amazon domains taking three of the top 10 spots (.com at #1,de at #3 and.co.uk at #6).

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Brother UK launches new hardware-as-a-service platform

Retail Technology Review

Brother UK has launched a new hardware-as-a-service platform called Managed Label Service (MLS) to help resellers capitalise on the growing market for label printers.

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Proposed Federal Minimum Wage Raise and its Effect on Retailers

Hunton Andrews Kurth

During his 2020 campaign, now President Biden promised to raise the federal minimum wage to $15 an hour, something progressives have long been proposing. The Democratic-held House of Representatives introduced and passed the Raise the Wage Act in 2019, but the bill never reached a vote in the then-GOP controlled Senate. Currently, the federal minimum wage is $7.25 an hour and has not been raised by Congress since 2009.

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