Retail TouchPoints

FEBRUARY 25, 2025

Generative AI (gen AI) is poised to unlock between $240 billion and $390 billion in economic value for retailers, according to McKinsey. Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents.

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Accessories Promotions Returns Consumer 179

Inside Retail

FEBRUARY 25, 2025

Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45 billion.

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Consumer Net Profit Supermarket Wholesale 243

Retail TouchPoints

FEBRUARY 25, 2025

State Farm Arena , home of the Atlanta Hawks NBA team, has opened a Hawks Express cashierless checkout store powered by AiFi and Verizon. Customers enter the store, select their items and exit, with purchases being automatically processed through their mobile payment method. Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores.

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Checkout Payment Services Location Returns 236

Inside Retail

FEBRUARY 25, 2025

After establishing itself as a successful social media and e-commerce-led brand, Australian homewares brand Hommey quickly diversified its strategy and expanded into physical retail. Justin Kestelman founded Hommey in 2020 and opened its first store in 2021 and its second in 2022. Now, with a greater knowledge of what it takes to blend online convenience with tangible experiences, Hommey is opening the doors to its third retail hub in Fitzroy.

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Location Customer Experience Shopping ATS 147

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

FEBRUARY 25, 2025

Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE. The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions.

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Loss Prevention Fast Fashion Marketing Store Operations 240

Retail Gazette

FEBRUARY 25, 2025

Labours promised Crime and Policing Bill, which includes tougher laws on retail crime, will be put before parliament on Tuesday (25 February). The bill, which will mostly apply in England and Wales, contains over 50 measures including stricter penalties for shoplifting of items under 200 and making it a new offence to assault a shop worker. It also contains new Respect Orders, which are reminiscent of the Anti-social Behaviour Orders introduced by the last Labour government before it was abolish

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Shopping ATS 136

Inside Retail

FEBRUARY 25, 2025

Since entering the US 39 years ago, Swedish furniture giant Ikea has come to dominate the furniture and home goods market with its wide array of accessibly priced products, unique store layouts and dedication to providing top-tier customer service. Recently, Ikea has been seeing major gains in its US business, increasing its market share by 13.6 per cent in the past five years.

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Planning Store Layout Shipping Location 130

Retail TouchPoints

FEBRUARY 25, 2025

This sponsored content is brought to you by Melissa. Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects.

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Merchant Services Payment Services Supply Chain Management Shipping 179

Cisco Retail

FEBRUARY 25, 2025

Today Cisco and NVIDIA announced a mutual intent to expand a partnership that brings together two of the industrys most innovative data center networking and compute leaders. Our collaboration will help enterprises accelerate AI projects and make it easier for more customers than ever to standardize on Cisco as they modernize their data center networks.

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Inside Retail

FEBRUARY 25, 2025

Hasbro has revealed its fiscal year 2024 financial results and unveiled a new strategy plan, ‘Playing to Win,’ that would take the business through 2027. Hasbro’s revenue dropped 17 per cent, owing mostly to the EOne divestment. Discounting this impact, revenue fell 7 per cent. The 4 per cent growth in the Wizards of the Coast and Digital Gaming division was offset by reductions in consumer products and entertainment.

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Returns Planning Consumer ATS 130

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

FEBRUARY 25, 2025

Walmart is working with suppliers to keep eggs on the shelves.

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Inside Retail

FEBRUARY 25, 2025

Westfield operator Scentre Group recorded higher net operating income on the back of more customer visits last year. The company’s net operating income grew 4 per cent to $2.03 billion while funds from operations (FFO) rose 3.5 per cent to $1.13 billion. Annual customer visits increased 2.8 per cent to 526 million while business partner sales totalled $544 million, up 1.9 per cent.

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Shopping 252

Retail Gazette

FEBRUARY 25, 2025

Morrisons has teamed up with the discount platform Purpl to offer exclusive savings for disabled shoppers in the UK. The supermarket will give disabled customers 10% off when they spend 25 or more on groceries online at Morrisons.com. To access the discount, customers must sign up for Purpls free platform and verify their disability status using accepted documentation, such as PIP, DLA, Blue Badge, Disabled Bus Pass, Disabled Persons Railcard, or Access Card.

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Checkout Supermarket Shopping ATS 87

Retail Wire

FEBRUARY 25, 2025

Golden Corral is launching a new fast-casual spinoff called Golden Corral Favorites.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Times

FEBRUARY 25, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In the UK, any firm planning to begin construction on new premises or renovations of existing premises should note that changes have been made to Britains fire safety legislation. As of November 2024, the British Standards Institution (BSI) released an extensive update to its fire safety standard.

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Planning 102

Cisco Retail

FEBRUARY 25, 2025

How are massive paradigm shifts in the market driving innovations in networking? Take a look at how global backbone networks like Arelion, which experienced a 42% growth in Internet traffic in 2024, are working with Cisco on their journey towards AI-ready connectivity.

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Marketing ATS 115

LS Retail

FEBRUARY 25, 2025

iStock/melitas The conversation around Diversity, Equity, and Inclusion (DEI) has never been more pressing, as organizations worldwide navigate complex landscapes shaped by local policies, cultural expectations, and evolving workplace demographics. It is a shared, global movement. To explore these challenges and opportunities, Seramount recently hosted a webinar titled DEI Lessons from Around the World, featuring insights from their partners at Inditex and Kellanova alongside their expanding Glo

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ATS 76

Retail Gazette

FEBRUARY 25, 2025

Gymshark has promoted its general manager of North America Kim Dolder to the role of chief commercial officer. Dolder, who willreport directly into founder and CEO Ben Francis , will continue to operate out of New York and lead Gymsharks US office. In her new role, she will ensure that brand “has the single architecture in place to become a fully omnichannel enterprise” Dolder will also be responsible for creating and implementing strategies that drive revenues, introduce new product

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Wholesale Apparel Promotions Location 70

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

365 Retail

FEBRUARY 25, 2025

The Retail Technology Show (RTS), the industrys flagship event which brings the wonder of retail to life, has partnered with Retail AI Council to bring the latest innovations in artificial intelligence (AI) to its 2025 show. According to RTS latest data, AI is now the top technology UK retail leaders believe will unlock and accelerate growth for their businesses in 2025.

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Returns Fashion Management ATS 66

Retail Wire

FEBRUARY 25, 2025

Wingstop has developed a recipe for new, even crispier chicken tenders.

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365 Retail

FEBRUARY 25, 2025

Her Royal Highness The Princess Royal has taken over Patronage of the Retail Trust from her mother The late Queen Elizabeth II. Chris Brook-Carter, chief e xecutive of the Retail Trust , said: We couldnt be more honoured that The Princess Royal has become our Patron and in doing so continues the Retail Trusts 74-year relationship with The Royal Family.

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Retail Bound

FEBRUARY 25, 2025

Every year, the Inspired Home Show becomes a bustling hub of innovation, creativity, and networking opportunities for housewares product manufacturers. With the 2025 event just around the corner, now is the perfect time to start planning how you’ll make the most of it. This blog post will guide you through everything you need to know to ensure your participation in the Inspired Home Show 2025 is a success.

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ATS Planning Marketing Promotions 52

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

M19 Retail

FEBRUARY 25, 2025

Mastering eCommerce: How to Successfully Sell Serialized and Configurable Products Online Selling serialized and configurable products online can seem complex, but it also offers incredible opportunities to enhance the customer experience, boost SEO, and increase sales. Understanding how to manage these products effectively is key to success in the ever-competitive eCommerce landscape.

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Inventory Management Returns Management Shopping 52

Inside Retail

FEBRUARY 25, 2025

Revenue in Australias e-commerce market is projected to reach $67.6 billion this year, up nearly 14 per cent from $59.4 billion in 2024, according to Statista Market Insights. This marks an acceleration in online growth after the post-Covid slowdown caught some retailers by surprise. However, capturing a share of this growing market requires more than simply operating an online store.

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Markdowns Customer Retention Boutique Fashion 130

Retail Wire

FEBRUARY 25, 2025

SONIC's new Strawberry Mangonada Slush has a kick of Tajín.

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Inside Retail

FEBRUARY 25, 2025

Cettire has reported double-digit sales growth for the fiscal first half despite what management described as a softer demand environment. The companys sales for the six months ended December 31 surged 11 per cent to $394 million, while gross revenue increased 12 per cent to $514.1 million. The number of active customers grew 21 per cent to approximately 695,000.

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Accounting Management Marketing Accessories 130

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Wire

FEBRUARY 25, 2025

IKEA will launch eight new locations across the United States.

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Location Home Furnishings 130

Inside Retail

FEBRUARY 25, 2025

At 2 am, the line outside Crescent Mall in Ho Chi Minh City was already abuzz with anticipation under the dim glow of streetlights. Hundreds of people, armed with tarpaulins, folding chairs, and snacks, were braving the sticky night air for a chance to snag the coveted Labubu toy. Queuing outside a Pop Mart store to get first dibs on the latest blind box limited edition feels like a ritual for fans.

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Fulfillment Consumer Marketing Promotions 130

Retail Wire

FEBRUARY 25, 2025

Despite several quarters of comparable sales losses, Home Depot saw growth in Q4 2024.

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Inside Retail

FEBRUARY 25, 2025

In an industry dominated by legacy players, start-up coffee chains often struggle to break through. But over the past few years, Blank Street Coffee, a new, technology-driven brand, founded by Vinay Menda and Issam Freiha, has been growing rapidly. In just five years, Blank Street Coffee has grown from a single cart in Brooklyn, New York, to over 80 brick-and-mortar stores in the US and UK.

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Location Planning Accounting Consumer 130

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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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