Mon.Aug 21, 2023

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As labour shortages endure, retailers must look to automate cash handling

Inside Retail

While the world may slowly be returning to normal in the post-pandemic era, retailers worldwide continue to face labour shortages in customer-facing roles. A recent study by Deloitte found that 74 per cent of executives heading major global retail companies expect shortages in customer-facing positions. Closer to home, the Australian Retailers Association (ARA) surveyed members and found that 84 per cent reported it has become harder to recruit new team members.

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Experiential retail, Reviews, and Next-gen Grocery Stores - Weekly snacks #68

Tokinomo

Campaign corner Great flavor. In an effort to promote his product and find out more about what consumers want, singer and co-owner of Treo, Jason Derulo, takes to the streets to engage with people of various age groups, discussing the benefits of the organic juice option. As they try out diverse Treo flavors, people are genuinely impressed by the flavor, as well as the impressive low-calorie, carbohydrate, and sugar content.

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Q2 Results Roundup: Walmart and TJX Shine, Target and Home Depot Stumble

Retail TouchPoints

The nation’s two biggest big-box retailers, Walmart and Target , reported markedly different results for their second quarters. For the three-month period ending July 28, 2023, Walmart’s net sales increased 5.4% over the same period last year, reaching $110.9 billion. Total revenue also grew, up 5.7% over last year’s Q2 to $161.6 billion , helped by a 24% increase in ecommerce revenues that showed strength in pickup/delivery and advertising.

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Adairs reports strong performance for the full year

Inside Retail

Bedding and homewares retailer Adairs has reported a 10 per cent lift in group sales in FY23 with the Focus on Furniture brand performing well. For the year to June 25, group sales achieved $621.3 million, up 10.1 per cent while tax-paid profit reached $37.8 million and underlying EBIT fell 16.4 per cent to $63.9 million. Adairs’ sales were up 2.9 per cent to $430.8 million driven by a 7 per cent increase in-store sales while online sales fell 6 per cent however accounted for 27.1 per cent of to

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Etsy Adds Baby Registry to Gifting Options

Retail TouchPoints

Not even nine months after introducing its wedding registry in May 2023, Etsy has delivered a new baby registry service for shoppers. Current and expecting parents can register for personalized baby, nursery and kids’ items from makers all over the world. “With someone searching for a ‘baby item’ on Etsy every second, it’s clear that shoppers are seeking alternatives to mass-produced baby and kids items,” wrote Dayna Isom Johnson, resident Trend Expert at Etsy in a blog post.

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Coles posts $1 billion profit as customers demand value

Inside Retail

With inflation and cost-of-living pressures rising, Coles says its Dropped & Locked value campaigns and own brand offerings boosted sales in FY23. For the 52 weeks to June 25, sales from continuing and discontinued operations reached $41.5 billion – up 5.3 per cent – while tax-paid profit rose to $1 billion. Supermarket sales reached $36.7 billion, up 6.1 per cent, with online sales of $2.8 billion, up 1.1 per cent as customer shopping behaviour normalised with the return to in-store shoppin

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Made by Many Hands: the marketplace supporting migrant & refugee women

Inside Retail

One of the many challenges that emerged from the Covid-19 pandemic was an increase in the number of people experiencing loneliness and social isolation. This experience was keenly felt among migrant and refugee women across Australia, who can face various barriers establishing businesses and other enterprises, from a potential lack of digital and financial literacy, to challenges around navigating technical jargon with English as a second language.

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Parmigiano-Reggiano Makers Are Putting Edible Microchips the Size of a Grain of Sand Into Their 90-Pound Cheese Wheels to Combat Counterfeiters

Retail Wire

Italian makers of Parmigiano-Reggiano cheese are countering counterfeiters by adding edible microchips, each about the size of a grain of sand, into the labels of their 90-pound cheese wheels. These microchips are made of silicon and are used in conjunction with blockchain technology to provide a unique serial ID that can be scanned to verify.

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10 Ways to Promote Your Next New Product

Wiser

No matter how revolutionary your product or service may be, it’s the promotion strategy that can make or break its journey in the market. This is where strategic planning, product positioning, and creative marketing come into play. The product promotion process can seem daunting, of course. But fear not, there are proven strategies that can aid in successfully showcasing your innovation to the world, creating a buzz, and ultimately increasing your revenue.

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The Western retail rush: how India’s middle class is drawing iconic brands

Inside Retail

US-based apparel chain Old Navy is reportedly exploring a possible expansion to India. According to India Retailing , Reliance Retail is thinking of bringing Old Navy and Banana Republic, which are both owned by Gap Inc, to the country. If it pans out, they would be the latest American brands to enter the Indian marketplace, where a rapidly expanding middle class has already attracted brands like Levi’s and Apple to the country.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Coach Parent Tapestry Forecasts Weak 2024 on Soft U.S. Demand

Retail Wire

Luxury goods company Tapestry, the parent company of Coach, has provided a weak forecast for its fiscal year 2024 due to soft demand in the U.S., particularly among lower-income consumers.

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San Churro reveals smaller footprint Clasico store

Inside Retail

San Churro has unveiled its first San Churro Clásico format store at Karingal Hub, Victoria. The Clásico model with a localised, tailored design, is the dessert chain’s answer to a smaller footprint, lower cost store. San Churro is targeting sites between 60 and 80 sqm, rather than the typical store footprint of 120 sqm to 250sqm. Investment levels vary depending on the unique characteristics of the site with a target range of $250,000 to $350,000.

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Estee Lauder Sees Weak Annual Profit on Slow Recovery in Asia Travel Retail

Retail Wire

Cosmetics giant Estee Lauder has projected annual sales and profit figures below estimates due to a slower-than-anticipated recovery in its travel retail business, particularly in Asia, and weakening demand in the United States. The company’s shares fell by about 3% in response to this forecast. Estee Lauder’s reliance on the Asia Pacific region for around.

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Coles’ challenges for the year ahead: reining in costs and retail crime

Inside Retail

Despite consumers’ changing spending habits, Coles delivered a positive result on Tuesday, with sales at the Australia supermarket chain slightly up year on year. And while net profit was slightly down from FY22, this still resulted in more than $1 billion being added to the business. Unlike much of the retail sector, however, Coles is confronting a number of challenges beyond rising prices and softer spending as it heads into FY24, including a spike in theft and ballooning transformation costs.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Aldi Is Buying 400 Grocery Stores in Florida and the Southeast as It Continues Its Rapid U.S. Expansion

Retail Wire

German discount retailer Aldi is expanding its presence in the U.S. by acquiring 397 supermarkets across Alabama, Florida, Georgia, Louisiana, and Mississippi. The stores are part of the Winn-Dixie and Harveys Supermarket chains and will be converted to Aldi locations. This move aligns with Aldi’s plans to reach 2,400 stores in the U.S. by the.

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Fake Wilko websites scam shoppers with massive discounts

Retail Gazette

Bargain hunters have been cautioned to steer clear of a raft of counterfeit Wilko websites that are trying to deceive shoppers by falsely presenting significantly discounted products from the collapsed retailer. Wilko has stopped selling online after calling in administrators earlier this month with good only available to buy in its 400 stores. According to The Guardian , at least 10 fake websites claiming to offer Wilko products at reduced rates have emerged since the retailer’s closure.

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Peloton Wants To Expand Beyond At-Home Fitness With a Push Into Gyms, Businesses, and Hotels. Here’s How It Went From a Pandemic-Era Success Story To Losing Money.

Retail Wire

Once a pandemic-era success story, Peloton faced a series of setbacks in 2022, including layoffs, executive departures, and a recall of its bike models. The company’s stock plummeted, and its expansion into the fitness market struggled as demand for at-home fitness waned.

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Scam websites entice Wilko shoppers with £4.99 sofa ‘deals’

Retail Gazette

Bargain hunters are being cautioned to steer clear of a series of counterfeit websites that are trying to deceive shoppers by falsely presenting significantly discounted products from collapsed retailer , Wilko. Wilko has halted the sale of goods online and has stopped all home deliveries or click and collect services after calling in administrators earlier this month.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Instacart Is Going Public. For Real, This Time.

Retail Wire

Grocery delivery company Instacart is reportedly gearing up to go public in an initial public offering (IPO) as early as September, according to Bloomberg. While the company has previously attempted to go public several times, this new move comes amid a decline in demand for grocery delivery services, with online grocery sales in the U.S.

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Target adds baby, toddler offering to Good & Gather brand

Retail Dive

The expansion of the four-year-old private label comes as the food and beverage segment grows in importance for the retailer.

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Whole Foods Is Attracting Extreme Couponers Who Are Sharing Tips on TikTok for Saving Money at the Supermarket Once Known as ‘Whole Paycheck’

Retail Wire

Extreme couponers are turning their attention to Whole Foods, sharing money-saving tips on TikTok. TikTok users are combining savings from their Amazon Prime accounts with coupons from third-party apps like Ibotta to significantly reduce their grocery bills at Whole Foods.

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Cisco Networking Academy fostering founders, one learner at a time

Cisco Retail

As we celebrate World Entrepreneurs’ Day on August 21, it is interesting to reflect on how an established company like Cisco—a Fortune 500 company with more than 80,000 employees —relates to entre… Read more on Cisco Blogs

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The ‘Secret Sauce’ That Helps Shein Predict the Next Hot Trend Has Nothing To Do With AI, Company Exec Says

Retail Wire

Shein, a major fast-fashion player, has harnessed technology to identify trends and capitalize on demand. While often thought to heavily rely on AI to predict trends, the company’s global head of strategy and corporate affairs, Peter Pernot-Day, revealed that Shein primarily uses audience-engagement technology to gather data from its site and app, similar to social.

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Evri rolls out its ‘biggest recruitment programme’ amid delivery boom

Retail Gazette

Evri is set to employ over 5,000 additional workers across the UK as the parcels delivery boom shows no signs of slowing. The recruitment drive at the rapidly growing company will take the number of jobs created by Evri this year to more than 10,000, the Times reports. The jobs on offer include couriers, customer service roles and workers for its hubs and depots.

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Gaining store-level insights to help reduce energy use

Retail Dive

Companies worldwide are establishing sustainability goals – typically focused on reducing energy consumption thus improving their carbon footprint.

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Evri rolls out ‘biggest recruitment programme’ in its history amid delivery boom

Retail Gazette

Evri is set to employ over 5,000 additional workers across the UK as the parcels delivery boom shows no signs of slowing. The recruitment drive at the rapidly growing company will take the number of jobs created by Evri this year to more than 10,000, the Times reports. The jobs on offer include couriers, customer service roles and workers for its hubs and depots.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Why EDI Compliance is Important for Retailer Onboarding

Rangeme

As an entrepreneur selling a product, odds are you are dreaming big in terms of distribution. Your path may have started by selling hyper-local in mom-and-pop shops, or on a website or two, but now you feel ready to take that next step and sell through a major retailer. Before making connections with retailers through RangeMe and ECRM , take a step back and make sure you are fluent in your target retailer’s supplier guidelines.

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Demystifying Duo APIs: Advanced Security with Duo Integrations

Cisco Retail

At Cisco Duo , our primary objective is to prevent unauthorized access with a modern and user-friendly access management solution.

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Superdrug urges government to revamp apprenticeship levy rules

Retail Gazette

Superdrug has become the latest company to call on the government to revamp its “strict” apprenticeship levy rules. Earlier this year, The Co-op reported over £600m was returned to the Treasury in 2022 as businesses had failed to meet rules to qualify for the cash. The system, which has previously been met with criticism, requires employers receiving an annual wage bill of over £3m to pass on 0.5% of their payroll costs to a training fund.

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Walmart’s AI push prioritizes customer experience, personalization

Retail Dive

"Ultimately, the power of generative AI or any technology is only as good as the data that powers it," CEO Doug McMillon said Thursday.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.