Fri.Sep 09, 2022

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Survey: Consumers Want Easy Access to Apparel Sustainability Info

Retail TouchPoints

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. However, the industry needs to make relevant information (such as how to recycle a garment at the end of its lifecycle) easy for shoppers to access as they’re making their purchase decisions, whether they’re in-store or online.

Apparel 336
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Americans begin Christmas shopping as they worry about rising prices

Retail Wire

Fifty-nine percent of Americans are feeling anxious about buying Christmas gifts as a result of inflation, according to a new Bankrate report. More than 10 percent began their holiday shopping in September and half plan to get started before Halloween. “Holiday shopping will look different this year with inflation around 40-year highs,” said Ted Rossman, Bankrate’s senior industry analyst.

Shopping 246
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The D2 Summit: Where Finance and Tech Leaders Can Tackle Web 3.0

Retail TouchPoints

Corporate executives are prioritizing digital transformation — even ahead of tackling market and economic instability and accelerating growth for their businesses, according to a new survey conducted by Decentralization Deciphered (D2), a subsidiary of Emerald Holding, Inc. The rapid emergence and dominance of Web 3.0 in tech and industry conversations undoubtedly is impacting digital transformation plans, as brands and retailers strive to adapt to new customer behaviors and expectations.

Finance 304
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Kroger raises its annual forecast after a strong quarter

Retail Wire

Kroger’s same-store sales excluding fuel grew 5.8 percent year-over-year in the second quarter and the grocery chain operator’s owned brands were up 10.2 percent during the period. “Our second quarter results provide another proof point that Kroger has the right go-to-market strategy,” said CFO Gary Millerchip. “Our consistent execution of this strategy is building momentum in our business which, combined with sustained food-at-home trends, gives us the confidence to raise our full-y

Marketing 147
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Instacart Acquires Ecommerce Platform to Empower Local and Independent Grocers

Retail TouchPoints

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. . The Rosie platform supports local and independent grocers across more than 40 states by facilitating the use of branded ecommerce websites and mobile apps.

Grocer 296
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T-Mobile Offers Small Business Canva Pro and Some Facebook Ads for Free

Small Biz Trends

T-Mobile recently launched an offer to help small businesses get more value out of their marketing using Canva Pro. T-Mobile Offers Small Business Canva Pro and Some Facebook Ads for Free. In collaboration with Canva and Meta, T-Mobile is giving eligible small business customers Canva Pro on Us until the end of the year. They will also be providing the eligible businesses with $200 of free advertising on Facebook and Instagram.

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Qurate downgraded by S&P on demand, supply chain challenges

Retail Dive

The QVC owner is facing demand declines while prepping for a post-television era.

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On, Vera Bradley Expand ESG Efforts with New Resale Programs

Retail TouchPoints

Performance sportswear brand O n and baggage brand Vera Bradley have both debuted new resale programs — powered by Trove and ThredUP , respectively — to further their ongoing sustainability efforts. Vera Bradley has expanded its existing partnership with ThredUP to include a Resale Shop powered by ThredUP’s resale-as-as-service platform. Customers can now shop an assortment of vintage and pre-loved Vera Bradley products directly on the brand’s website.

Apparel 284
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J.C. Penney releases skincare adviser experience, AR try-on

Retail Dive

The new features are part of a broader revamp of the department store’s beauty experience as it forges a new path in the category.

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Winning in the Turns: Maximizing Working Capital in the Face of Recession

Retail TouchPoints

Good sales hide a multitude of sins. This has been true for many companies in the recent past, especially during last year’s rapid consumer spending recovery. . Today, however, the reverberations of the pandemic are beginning to lay bare the fragility of companies’ capital positions. Relentless supply chain shocks and major shifts in consumer habits mean warehouse shelves that sat empty a year ago are today sagging under the weight of immovable inventory.

Shipping 278
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Retail appointments of the week

Inside Retail

Long-time Reebok president to join ABG leadership team. Matt O’Toole, who has been president of US-based sports brand Reebok for eight years, will join its owner, Authentic Brands Group (ABG), as executive vice chairman in January 2023. In his new role, O’Toole will work in tandem with ABG’s leadership team on new brand acquisitions, driving strategic initiatives, as well as supporting the global expansion of Reebok.

Finance 130
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Amazon Small Business Month to Feature Educational Events, Discounts for SMBs

Retail TouchPoints

Amazon has launched Small Business Month (SBM) featuring a series of events, activities and promotions to help solopreneurs and small business owners enhance their buying capabilities and scale their businesses. Amazon’s SBM kicked off with a Small Business Summit on Sept. 8. The free virtual summit featured actionable insights from fellow entrepreneurs, industry experts and Amazon Business executives.

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Armed guards are becoming a common sight in retail stores

Retail Wire

Grocery stores and other retailers are adding more security staff, some with firearms, in an effort to reduce theft and violence against associates and customers. “It has become open season on stores,” said John Catsimatidis, owner of 30 Gristedes and D’Agostino’s stores. “We want to have the reputation that if you steal from us or harm our employees, there will be hell to pay.

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Lowe’s Marketing Chief Out as Part of ‘Broader Realignment’

Retail TouchPoints

Lowe’s EVP and Chief Brand and Marketing Officer Marisa Thalberg has left the company after working with the home improvement retailer since February 2020. The executive’s departure is part of a “broader realignment,” according to a Lowe’s spokesperson, and Thalberg’s position will not be filled; instead, the company will integrate its merchandising and marketing functions.

Marketing 273
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Dollar General’s customers skew wealthier as inflation pinches wallets

Retail Wire

Dollar General CEO Todd Vasos said this week that the chain has been attracting more affluent consumers looking for ways to cut costs as prices rise. “The highest trade-in that we’ve seen and the most robust has actually been between the $75,000 and $100,000 group,” he said.

Consumer 130
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How colourful QLD boutique Orange Sherbet punches above its weight

Inside Retail

Orange Sherbet is a small boutique in Queensland with an outsize impact, thanks to founder Katie Naprasnik’s strong focus on size diversity, inclusive representation and commitment to giving back through charity partnerships. Here, we ask Naprasnik about opening the boutique as a teenager, her evolution as an entrepreneur and what’s next for the business.

Boutique 130
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How to Start a Craft Business in 2022

Small Biz Trends

Some people think that craft business owners must spend all their time surrounded by their favorite hobbies. But there are many elements that go into starting a craft business legally and running the business side. The following post walks you through how to start a craft business and turn your passion into a revenue stream. The Handmade Crafts Industry in 2022.

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Wish CEO exits after 7 months

Retail Dive

Vijay Talwar left the company and its board of directors effective immediately, while GGV Capital’s Joe Yan was appointed interim CEO.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Bernard Dubois incorporates nightclub references into Courrèges' Paris store

Dezeen

Thick carpets, mirrored panels and fabric-covered walls populate this clothing store in Paris designed by Belgian architect Bernard Dubois. The 232-square-metre boutique is located near the Champs-Élysées and belongs to Courre?ges – a Parisian label that was launched by fashion designer André Courrèges in 1961. Courrèges' second store in Paris was designed by Bernard Dubois.

Boutique 103
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Bloomingdale’s debuts virtual store during New York Fashion Week

Retail Dive

The iconic retailer’s digital space celebrates its 150th anniversary and provides access to exclusive collections from luxury brands.

Fashion 111
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Smith & Wesson reports a drop in demand for its firearms

Retail Wire

Smith & Wesson Brands reported revenues and earnings per share that are well below Wall Street’s expectations. The firearms maker blamed its results on “a return to a normal demand pattern at the retail counter for firearms combined with temporary headwinds from inventory corrections within the channel.

Returns 100
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The Weekly Closeout: Bloomingdale’s turns 150 and Jerry Seinfeld models for Kith

Retail Dive

The department store has a slew of celebrations lined up and the sitcom star is just the latest in a history of unexpected models for the streetwear brand.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Global warming is messing up supply chains right now

Retail Wire

A record-setting drought caused factories to close in southwestern China last month, disrupting supplies of electronics and other goods to markets around the world. “What we just went through with Covid is a window to what climate could do,” said Kyle Meng, an associate professor at the Bren School of Environmental Science and Management and the department of economics at the University of California, Santa Barbara.

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Walgreens Boots Alliance taps Michaels exec as new CIO

Retail Dive

Hsiao Wang, executive vice president and CIO at the craft retailer, brings deep retail experience to the company amid ongoing transformation.

ATS 105
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Manners go missing in the workplace

Retail Wire

Treating others the way you would like to be treated may be the golden rule but it’s now in short supply in the workplace, according to some. Workers are waiting longer to reply to business communications, quitting on shorter notice, and job applicants accept positions and then never show up for work.

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In the News: $25K in Grants From Bank of America and ARPA Related Programs

Small Biz Trends

The good news for small business owners is there are many grants available, and this includes American Rescue Plan Act (ARPA) programs still looking to help with financial aid. A good point to remember about grants is they come in a wide range of programs and funding levels. Even though it would be nice to get the biggest grant available, that is not always possible.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Macy’s expects more Christmas creep in 2022

Retail Wire

Macy’s expects its customers to shop early for the Christmas holiday season, similar to the past several years. The department store retailer is already heavily discounting products to encourage consumers to make purchases that they might otherwise put off.

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Best Commercial Trash Cans for Your Business in 2022

Small Biz Trends

Finding the right commercial trash cans might not seem like a critical business decision at first glance, but choosing the right cans might make your customers more comfortable and your business mess and litter free. Commercial trash receptacles come in various sizes and shapes, ranging from plastic round cans to galvanized pails and cans with lids, tilt and wheel trash cans with lids, and much more.

Outdoor 98
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Go State of Washington on Exports!

LS Retail

©iStock/aiisha5 The U.S. Small Business Administration (SBA) has awarded the Washington State Department of Commerce a tenth year of funding to help state small businesses grow through exporting. The $1.4 million grant to Washington, part of the SBA’s State Trade Expansion Program (STEP), is one of the two largest awarded from a total $20 million to 52 states and territory international trade agencies – Michigan also received $1.4 million.

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SONiC in the Real World

Cisco Retail

The growing industry traction for Software for Open Networking in the Cloud (SONiC) has generated plenty of interest across different market segments. Known as an open-source initiative today, SONiC was originally created by Microsoft in 2016 to power their Azure cloud infrastructure connectivity. SONiC is Debian-based and has a microservice-based, containerized architecture where all major applications are hosted within independent Docker containers.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.