Fri.Apr 14, 2023

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American Eagle Launches Resale Shop Powered by ThredUp

Retail TouchPoints

American Eagle Outfitters and ThredUp have launched RE/AE, a resale shop for secondhand and exclusive vintage American Eagle clothing, located at ae.thredup.com, curated by American Eagle and powered by ThredUp’s Resale-as-a-Service (RaaS). Additionally, American Eagle has partnered with Snapchat for a pop-up shoppable AR Lens showcasing select styles from an inaugural 200 -piece RE/AE collection.

Shopping 325
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David’s Bridal lays off over 9K as it pursues a sale

Retail Dive

A company spokesperson said the retailer is “evaluating our strategic options” and a sale process is underway.

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The Benefits of Prepaid Top-Up Cards for Big Brands

Retail TouchPoints

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. Inflation has risen to its highest level in 30 years, outpacing wage and benefit increases and further exacerbated by tax rises. Consumer concerns around inflation also remain “highly elevated”.

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“I want to rewrite the rules of retail”: Go For Zero’s Ellie Degraeve

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

Wholesale 130
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Amazon Rolls Out Dash Cart, Palm Payments to Colorado Whole Foods Stores

Retail TouchPoints

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. Additionally, the SouthGlenn, Colo. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. Shoppers can use the Amazon One service to check out without needing to pull out their wallets or purses.

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Demand for luxury watches remains high as prices moderate

Retail Wire

Demand for luxury watches in the secondary market has remained steady as prices fell eight percent last year. “I don’t see prices going much lower,” said Francois-Henry Bennahmias, CEO of Audemars Piguet. “People still want to reward themselves, and when they want to reward themselves, they will look at the most respected companies, in watches, jewelry, fashion, you name it.

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Amazon asks Virginia for first HQ2 incentive payment of $152 million+

Retail Wire

Amazon.com has requested more than $152 million in incentives the state of Virginia agreed to pay it for locating its HQ2 operations in the Arlington area. The retail and technology giant submitted the request at a time following massive layoffs and reduced financial results. Virginia agreed to pay Amazon $22,000 for every job created in the state paying $150,000 a year or more.

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‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit

Retail TouchPoints

These days it seems that facilitating discovery is the holy grail of ecommerce. Countless companies both big and small — including Meta , Pinterest and Google — are trying to tackle the challenge of making shopping online more like shopping IRL, where inspiration can strike at any moment and from any direction. One of the newest entrants in the space is Shoptrue , which launched in open beta in November 2022.

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Month-over-month retail sales show consumers cutting back

Retail Wire

Retail sales in March were down one percent from February as consumers spent less on gas (-5.5 percent), building supplies (-2.1 percent), electronics (-2.1 percent) and apparel (-1.7 percent). February’s sales were also down, although not as much as previously reported, at -0.2 percent.

Consumer 130
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Rent the Runway Cuts Losses in FY22, Tops 141,000 Active Subscribers

Retail TouchPoints

Executives at Rent the Runway are describing the company as on a “path to FCF [free cash flow] profitability” following a strong fiscal 2022, which ended Jan. 31, 2023. Rent the Runway generated $296.4 million in revenues, a 46% increase YoY from the $203.3 million in FY21 revenues, and cut its net loss from $211.8 million the previous year to $138.7 million for FY22.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How shopping centres are embracing wellness to attract customers

Inside Retail

Even prior to the Covid-19 pandemic, the wellness industry was booming. Add to that global lockdowns and travel restrictions, and well-being has emerged as a key focus for many consumers – and thus, for many retailers as well. Comprising physical, social and emotional components, there are many aspects that contribute to personal well-being. When it comes to retail, well-being is defined as a shopper’s perception of the extent to which the shopping centre contributes to their overall quality of

Shopping 130
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Walmart is selling Bonobos to Express, WHP Global for $75M

Retail Dive

The retail giant paid more than four times that much when it acquired the DTC menswear brand six years ago.

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New Jersey’s cannabis board says ‘no’ to renewing Curaleaf’s license

Retail Wire

The New Jersey Cannabis Regulatory Commission declined to renew Curaleaf’s annual license to sell marijuana in the state. Curaleaf, the largest producer and seller of legal cannabis in New Jersey, called the decision “an outrageous act of political retaliation” without legal merit. The company said it would use “any legal means necessary” to reverse the ruling.

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Most Gen Z, millennial online beauty shoppers are waiting for a bargain: report

Retail Dive

These consumers will risk a product becoming out of stock rather than pay full price, according to a study by ESW.

Consumer 126
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Bud Light tries to ‘evolve and elevate’ its marketing

Retail Wire

Some Americans object to any attempts made by brands to be more inclusive in their marketing efforts. That is true of Bud Light, which faced protests after including a transgender woman, Dylan Mulvaney, in its advertising. Alissa Heinerscheid, vice president of marketing at Bud Light, said the brand has no choice to “evolve and elevate” since sales have “been in decline for a really long time.

Marketing 100
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Hasbro hires Harley-Davidson CFO

Retail Dive

Gina Goetter will transition from motorcycles to Monopoly as she takes the role at the toy company, which is set to cut 15% of its workforce this year.

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OSHA data shows worker injury rates in Amazon warehouses

Retail Wire

A new report using data from the Occupational Safety and Health Administration shows the injury rate at Amazon.com warehouses fell from 7.9 percent in 2021 to 6.9 percent last year. The injury rate in 2020, the year that the novel coronavirus pandemic hit the U.S., was 6.6 percent.

ATS 100
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Universal Standard acquires plus-size brand Henning

Retail Dive

As a result of the deal, Henning founder Lauren Chan is joining the direct-to-consumer company as head of brand partnerships.

Consumer 111
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Subway’s sales process moves to a second round

Retail Wire

More than ten potential suitors for Subway are conducting due diligence on the sandwich giant’s business. Subway is looking for a valuation of $10 billion as it negotiates a sale of its business.

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Walmart adds temporary tattoo brand Inkbox to in-store assortment

Retail Dive

In its first wholesale partnership, the tattoo brand is offering an exclusive collection to be sold in the retail giant’s beauty aisles.

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Loblaw to spend $1.5 billion to expand in Canada

Retail Wire

Loblaw Companies intends to spend $1.5 billion and create more than 6,000 new jobs in construction, retail, supply chain and technology as it grows its operations in Canada. The grocer plans to open, relocate or renovate 38 stores and renovate or convert around 600 others.

Grocer 100
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Make your network yours with CML 2.5 annotations

Cisco Retail

Cisco Modeling Labs (CML) 2.5 arrives with annotations, a new feature for all CML license levels. When learning and designing, annotations let you get the most out of your labs.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Weekly Closeout: Lacoste partners with Netflix and is David’s Bridal considering bankruptcy?

Retail Dive

The fashion brand is releasing a collection based on “Bridgerton” and other shows, while the wedding retailer could be looking at a Chapter 22.

Fashion 98
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Procure Cisco Cloud Software and SaaS Portfolio on AWS Marketplace

Cisco Retail

I’ll get right to the big news: Cisco channel partners can now sell the Cisco expanded SaaS portfolio on AWS marketplace, along with Cisco Enterprise Agreements (EAs).

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Sign and Digital UK brings face-to-face business back to the industry

A1 Retail

Show returns: 27 th – 29 th February 2024, Hall 2, NEC, Birmingham Sign & Digital UK, which ran from 21 st – 23 rd March, brought thousands back together to share information, network and, most importantly, do business. The positive experience for exhibitors has led to a record number rebooking already for next year’s event. Exhibitors across the hall, large and small, met and exceeded their targets for the event, and many said they took several orders on the stand.

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Guest Post: Customer Contact Agent Satisfaction in a Flexible World

Hyken

This week, we feature an article by Nicole Kyle, Managing Director and Co-Founder of CMP Research. She shares how leaders can keep contact center agents happy and engaged in the changing work environment that now includes hybrid and remote work setups. Customer contact agents hold one of the most important keys to the success of any business in the palms of their hands – customer satisfaction.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Salvation Army launches high fashion clothing bank campaign

A1 Retail

The Salvation Army is delighted to announce the launch of their Reuse2Repurpose Fashion campaign to encourage more people to buy second hand clothes. The fashion forward images for the Salvation Army Trading Company (SATCoL) features everyday garments donated to the charity’s clothing banks in the UK. The looks were created by fashion stylist Joanne Kennedy and shot by high fashion and beauty photographer Catherine Harbour.

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Answer Product Questions Confidently with Mobile Solutions

Storis

Sales associates are at the forefront of your business, representing your brand to customers; therefore, having a dedicated and knowledgeable team is crucial to every home furnishings retailer. Robust product knowledge and attentive customer service are key factors in building customers’ confidence in their purchases and closing more sales. However, with a large and constantly fluctuating inventory , it can be difficult for salespeople to stay up-to-date on product availability, pricing, and alt

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bloobloom announces new flagship store opening in Covent Garden

A1 Retail

French designer eyewear brand, bloobloom, will be opening its flagship store at 30 James Street in Covent Garden, on 20th April. The store boasts a spacious 1,413 sq ft over two floors. The independent brand will continue to bring eyewear innovation to consumers across London at affordable prices. The new store will house bloobloom’s full collection of spectacles and sunglasses and will offer customers the full experience from walk-in eye examinations with in-house opticians, adjustment and repa

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How a POS Customer Loyalty Program Can Help Grow Your Business

Shopify

A POS (point of sale) loyalty program is a customer loyalty program that allows in-person shoppers to earn and redeem rewards during the checkout process.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.