Retail TouchPoints

JANUARY 5, 2023

Bed Bath & Beyond shares dropped more than 24% on Jan. 5, bringing the struggling retailer’s share price down 86% year-over-year, after the company reported that it was having trouble getting enough merchandise to fill its shelves while also bringing in fewer customers. Additionally, Bed Bath & Beyond noted that it wasn’t able to refinance a portion of its debt and warned in an SEC filing that it is exploring all possibilities to “mitigate any potential liquidity shortfall,” including ba

Planning 309

Planning Management 309

Inside Retail

JANUARY 5, 2023

More than 55,000 casual and contract workers have signed up for Victoria’s Sick Pay Guarantee program, including retail workers. The two-year pilot program – an Australian-first – offers casual workers without sick leave entitlements up to 38 hours of sick and carer’s pay each year, at the national minimum wage. Industries with the highest rates of casual and contract workers such as supermarkets, food and beverage operators, fast-food chains, and bakeries – together with companies employi

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Supermarket ATS 246

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. But what does price really mean? It doesn’t necessarily mean the amount on the price tag.

Merchant Services 290

Merchant Services Promotions Consumer Discount Store 290

Inside Retail

JANUARY 5, 2023

Nike is bringing its home workouts to the small screen. The sportswear brand is teaming up with streaming giant Netflix to bring its Nike Training Club (NTC) content to a global audience. Launched on 30 December , the offering gives Netflix members access to more that 90 NTC workouts, which are designed for viewers across all fitness levels and capabilities.

Consumer 244

Consumer Apparel Promotions Management 244

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 5, 2023

The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot experts.

Accounting 268

Accounting Planning Management Shopping 268

Retail Wire

JANUARY 5, 2023

Amazon.com CEO Andy Jassy said the company plans to eliminate over 18,000 jobs, mostly from the company’s Amazon Stores and People, Experience, and Technology organization.

Planning 130

Planning 130

Inside Retail

JANUARY 5, 2023

Under Armour announces new CEO. In December, Under Armour announced that Stephanie Linnartz will be its new president, CEO and board member, effective 27 February. Her appointment follows a seven-month search after the brand’s former CEO Patrik Frisk announced his resignation in May 2022. Linnartz currently serves as the president of Marriott International, the world’s largest hospitality company, with a portfolio of nearly 8,200 properties across 138 countries and territories and 30 brand

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Retail TouchPoints

JANUARY 5, 2023

Bloomingdale’s plans to open its third Bloomie’s location in Seattle’s University Village neighborhood some time in 2023. The retailer opened its first Bloomie’s store in Fairfax, Va. in September 2021 and a second store in the Chicagoland area in 2022. The Bloomie’s stores offer a curated edit of top brands in a wide range of men’s and women’s categories including apparel, accessories, beauty and gifts.

Accessories 273

Accessories Apparel Location Planning 273

Inside Retail

JANUARY 5, 2023

When someone mentions Pan Am, most people think of the former US airline that Leonardo DiCaprio portrayed in the hit film “Catch Me If You Can” as a con artist disguising himself as the airline’s pilot. Others of us old enough can recall the carrier’s bold blue circular logo and global advertising campaigns promising a luxurious lifestyle in the sky.

Department Stores 130

Department Stores Fashion Accessories Apparel 130

Retail TouchPoints

JANUARY 5, 2023

Designer Brands has appointed Doug Howe, President of DSW and EVP of Designer Brands, to succeed Roger Rawlins as the company’s CEO, effective April 1, 2023. At that time Rawlins will step down as CEO and as a member of the Board of Directors, but will continue to work with the retailer for a 12-month period in a Strategic Advisor role to facilitate a seamless leadership transition.

Planning 254

Planning ATS Store Operations 254

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Management

Inside Retail

JANUARY 5, 2023

US home goods retailer Bed Bath & Beyond is likely to file for bankruptcy protection as there is “substantial doubt about the company’s ability to continue” after sales floundered over Christmas-New Year. In a business update, the company said a turnaround plan initiated at the start of the third quarter with a refocus on merchandising and inventory control while strengthening its financial position had failed to deliver anticipated results.

Planning 130

Planning Payment Services Finance Customer Experience 130

Retail TouchPoints

JANUARY 5, 2023

Sports ecommerce platform Fanatics is divesting its 60% majority stake in NFT company Candy Digital , with Fanatics Founder Michael Rubin saying “it has become clear that NFTs are unlikely to be sustainable or profitable as a standalone business,” in a letter obtained by CNBC. Rubin co-founded Candy Digital in June 2021 alongside crypto investor Mike Novogratz and digital media entrepreneur Gary Vaynerchuk, and the company swiftly secured a long-term deal to become the official NFT partner of Ma

Marketing 189

Marketing ATS 189

Inside Retail

JANUARY 5, 2023

Nic Szerman lost his job at Meta Platforms in November, just two months after joining full-time, falling victim to a sweeping 13 per cent reduction of its workforce as the advertising market cratered. Days later he was back working, seeking investment for his own company Nulink, a blockchain-based payment company, and sent pitches to startup accelerator Y Combinator and Andreessen Horowitz’s cryptocurrency fund. “As counterintuitive as it may sound, this layoff left me in a really good pos

Payment Services 130

Payment Services Finance Advertising Returns 130

Retail TouchPoints

JANUARY 5, 2023

AirDroid Business aims to provide a safe, efficient and fast Mobile Device Management(MDM) solution for attended or unattended Android devices. The tool was created to help retailers remotely control and access large quantities of these devices using a centralized approach. AirDroid Business is designed to manage, control and secure a fleet of endpoints including POS systems, digital signage and interactive kiosks.

Management 162

Management Kiosk Location 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JANUARY 5, 2023

Priceline Pharmacy’s loyalty program Sister Club has just signed up its 8 millionth member, cementing its place as the nation’s largest health and rewards scheme. The 8 millionth member signed up at Brisbane’s Priceline Pharmacy Ashgrove. Sister Club turned 21 last year and Priceline Pharmacy GM Andrew Vidler says customers are attracted to it for more than just discounts.

Shopping 130

Shopping ATS Marketing 130

Retail Wire

JANUARY 5, 2023

Walgreens sales fell 1.5 percent in the most recent quarter as the drugstore giant saw demand for COVID-19 test kits and vaccines decline. The retailer’s U.S. sales got a boost from an increase in the sales of cough, cold and flu remedies.

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Inside Retail

JANUARY 5, 2023

Under Armour announces new CEO. In December, Under Armour announced that Stephanie Linnartz will be its new president, CEO and board member, effective 27 February. Her appointment follows a seven-month search after the brand’s former CEO Patrik Frisk announced his resignation in May 2022. Linnartz currently serves as the president of Marriott International, the world’s largest hospitality company, with a portfolio of nearly 8,200 properties across 138 countries and territories and 30 brand

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Retail Wire

JANUARY 5, 2023

Bed Bath & Beyond said there is “substantial doubt about the company’s ability to continue” as the retailer has seen further declines in customer traffic and sales. CEO Sue Grove said Bed Bath & Beyond is committed to its transformation plan and expects to make continued progress in the coming quarters.

Planning 130

Planning 130

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Point of Sale

Inside Retail

JANUARY 5, 2023

We recently sat down with David Sylvester, the executive vice president of global retail at Las Vegas Sands Corporation, for his thoughts on his career thus far and how he keeps himself grounded while at the same time managing a dizzying array of responsibilities. Inside Retail: Tell me about your career journey. How did you get into the industry, what are some of the different roles you’ve held along the way?

Management 130

Management Shopping Marketing Consumer 130

Retail Wire

JANUARY 5, 2023

Fanatics is divesting its 60 percent stake in Candy Digital, a company that produces nonfungible tokens (NFTs) for Major League Baseball, Netflix and other companies. The sports NFT market has fallen off over the last year, with volume and prices both down.

Marketing 113

Marketing 113

Inside Retail

JANUARY 5, 2023

Unless you’ve been living under a rock, I’m sure you would’ve heard of the infamous “quiet quitting” — the idea that if you dislike your job, instead of leaving and finding a role you’re more suited to, you decide to do only the bare minimum at work as a way to get back at your boss. Sounds silly? Well, now there’s a new trend taking over TikTok called “acting your wage” — which involves people gloating about how they have decided to stop putting in extra effort at work to avoid bein

ATS 130

ATS Promotions Marketing 130

Retail Wire

JANUARY 5, 2023

James “Buster” Corley, one of the co-founders of Dave & Buster’s, has died at the age of 72. Mr. Corley was described as an “innovative and creative force” by Pete Thornfield, a spokesperson for the restaurant chain. “His pioneering spirit and steadfast belief that ‘everybody is somebody’ set the foundation for bringing food and games to millions of Dave & Buster’s guests over the past 40 years,” said Mr.

ATS 100

ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

JANUARY 5, 2023

People close to you, including family members, friends, and co-workers, frequently express their “stress” at this time of year. As the end of the year draws nearer people are likely to feel weary, irritable and overwhelmed. The definition of stress is the bodily, psychological, and social-spiritual reaction to a demand or stressor. The stressor could be a deficiency (like unemployment), a danger to one’s physical or mental health, or a deadline at work.

Management 130

Management ATS 130

Retail Wire

JANUARY 5, 2023

Amazon.com is partnering with an electric vehicle charging service to help drivers find the closest charging station to their location. There are more than 150,000 public charging stations in the country.

Location 100

Location 100

Inside Retail

JANUARY 5, 2023

Australian workwear brand Hard Hakka has partnered with Byron Bay streetwear label to launch a second collection. The new range spans 33 pieces of apparel and 10 accessories and features Thrills’ silhouettes with Hard Yakka’s colourways on fabrics made from organic cotton. It will be available both in-store and online. Hard Yakka brand & content manager Kathryn Dawson-Lee said the brands’ first collaboration in August last year was a “resounding success” which helped introduce the label to a

Accessories 130

Accessories Apparel Management Fashion 130

Retail Wire

JANUARY 5, 2023

The records of 235 million accounts, including the email addresses used to register them, have been posted online by hackers. A flaw in Twitter’s system is believed to have been exploited by hackers in 2021. Twitter has not responded to the report.

Accounting 100

Accounting 100

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Inside Retail

JANUARY 5, 2023

Your online world is probably full of adverts persuading you to buy something with a simple touch of your phone. But away from those personal screens, UK retailers are actually spending most of their digital budgets inside their traditional bricks and mortar shops. For in-store marketing tools have moved far beyond brightly coloured signs and piped music towards a rapidly developing set of technological techniques designed to help you spend.

Shopping 130

Shopping Supermarket Consumer Management 130

Retail Wire

JANUARY 5, 2023

There were 10.5 million job openings in the U.S. on the last day of November, according to the Bureau of Labor Statistics. That equates to 1.7 open jobs for every unemployed person in the U.S.

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Retail Dive

JANUARY 5, 2023

Helen of Troy saw net sales revenue decrease across all segments in its third quarter, while operating and net incomes both fell by double digits.

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Shopify

JANUARY 5, 2023

For a brick-and-mortar retailer, a well-designed store is the holy grail. You pay for your space, valuable products occupy your space, and customers enter and navigate your space to—ideally—make a purchase. Your space is essential to your success. But planning how you’ll use your retail space is easier said than done. Customer footpaths, product displays and storage, point-of-sale setup…all of this and more should be incorporated into how you design and organize your storefr

Visual Merchandising 98

Visual Merchandising Point of Sale Planning 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience