Retail TouchPoints

MARCH 24, 2023

Walmart is reportedly eliminating hundreds of jobs at five ecommerce fulfillment centers, according to Reuters and CNBC. Affected employees have been asked to find jobs at other Walmart locations within 90 days as the company makes cuts “to better prepare for the future needs of customers,” according to a company spokesperson. “This decision was not made lightly, and we’re working closely with affected associates to help them understand what career options may be available at other Walmart locat

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Fulfillment ATS Location Planning 301

Inside Retail

MARCH 24, 2023

As Allbirds tries to deepen its sustainability commitment, apparel and footwear brand Allbirds has designed zero-carbon sneakers, called Mo.onShot. Dubbed “the world’s first zero-carbon shoe,” Mo.onShot is made from carbon-negative materials such as merino wool, sugarcane-based foam, and bioplastic eyelets manufactured from a polymer formed from converted methane.

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Fashion Apparel Accessories 245

Retail TouchPoints

MARCH 24, 2023

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites. Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution. “We’re bringing together the best in commerce with the best in search to solve a complex and costly problem for enterprise retailers — world-class sear

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Merchant Services Shopping Apparel Fulfillment 305

Retail Wire

MARCH 24, 2023

The Federal Trade Commission has proposed a new rule to end so-called “click to subscribe, call to cancel” systems. The new rule would require companies to offer a simple click-to-cancel subscription option.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MARCH 24, 2023

A+E Networks and Direct Wines have teamed up to create a new wine subscription program catering to viewers of the Lifetime network. The Lifetime Network Movies Wine Club will allow members to tailor a case of wine that will be delivered quarterly , along with “perk packs” featuring games that tie in to Lifetime programming, wine cocktail and snack recipes, digital tasting notes on the selected wines and suggestions for food pairings. “The Lifetime Network Movies Wine Club is an exciting ad

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Shipping Promotions Consumer ATS 279

Retail Wire

MARCH 24, 2023

There’s no such thing as truly free shipping and retailers are looking for ways to lower costs in the face of rising supply chain costs. Retailers are also raising minimum purchase requirements and looking for other ways to have their customers pick up the tab of last-mile fulfillment.

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Shipping Fulfillment 130

Retail Wire

MARCH 24, 2023

Pet healthcare services such as pharmacy and veterinary clinics and their high margins are an essential part of the growth strategies at Chewy and Petco. “A puppy that was, you know, adopted or bought, during 2020 is now three years old. As they get older, they’re only going to require more health care,” said Anna Andreeva, a senior equity research analyst and managing director at Needham and Company.

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Management ATS 130

Retail TouchPoints

MARCH 24, 2023

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Implementing a sophisticated digital queue management system is an effective strategy for managing customer flow, with a number of benefits for both customers and workers.

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Management Customer Experience Location Accounting 286

Inside Retail

MARCH 24, 2023

SMEs are facing heavy challenges as markets continue to shift in the post-Covid era, but there are still opportunities for savvy entrepreneurs to build long-lasting resilience into their businesses. According to senior product gurus at business management platform MYOB, Bruno Baptistella and Alistair Rennie (who respectively have assisted thousands of small businesses to refine their operations and weather such challenges), government support and pent-up demand drove exceptional growth following

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Retail TouchPoints

MARCH 24, 2023

Online pet retailer Chewy is looking to expand operations beyond the U.S. some time in 2023, but executives didn’t provide a more specific time frame or the markets it’s planning to enter. “We are actively building the capabilities and team to launch our first international market over the next few quarters,” said Sumit Singh, CEO of Chewy on a recent call discussing the retailer’s Q4 and FY2022 results.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Dezeen

MARCH 24, 2023

American clothing brand Kith has created a flagship store in Williamsburg , Brooklyn, that uses brick, wood and steel to reference the industrial history of the neighbourhood. Designed by Kith 's founder Ronnie Fieg and the brand's in-house team of architects, the Williamsburg location is located in the Gensler -designed 25 Kent Plaza office building, where Kith also has its corporate offices.

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Apparel Outdoor Location Shopping 126

Retail Wire

MARCH 24, 2023

Some visitors to the Blockbuster website have seen a message that says, “We are working on rewinding your movie.” This message has led to speculation that the one-time video rental giant that went out of business may be ready for a comeback of some sort.

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Retail Dive

MARCH 24, 2023

The clothing brand said the move to supplement humans with AI models supports its diversity and sustainability efforts.

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Retail Wire

MARCH 24, 2023

ChatGPT uses a real language model to understand queries and can learn the needs of retail customers. These are two reasons retailers are beginning to deploy the artificial intelligence-powered chatbot tech.

Customer Experience 100

Customer Experience 100

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Dive

MARCH 24, 2023

As the battle over the future of TikTok intensifies, 56% of marketers believe it is highly or somewhat unlikely that the federal government will ban the platform.

Marketing 112

Marketing 112

Retail Wire

MARCH 24, 2023

Instacart Health offers a suite of services that medical care providers can use to recommend foods to improve their patients’ nutrition. The new service will allow practitioners to prescribe food in the same way as medicine. Boston Children’s Hospital is among the first to use the service. “We believe we can leverage our technology, our platform, and our partnerships to help ensure more families have access to the nutritious food they need to live healthier lives,” said D

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Promotions 100

Retail Dive

MARCH 24, 2023

The retail giant has expanded its infrastructure in recent years to keep up with Amazon, but online sales growth has slowed in recent months.

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ATS 110

Retail Wire

MARCH 24, 2023

TikTok CEO Shou Chew appeared yesterday before the House Energy and Commerce Committee and failed to convince members that his company does not pose a security risk to the U.S. and its citizens. “The future of TikTok in the U.S. is definitely dimmer and more uncertain today than it was yesterday,” said Lindsay Gorman, head of technology and geopolitics at the German Marshall Fund.

ATS 100

ATS 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

MARCH 24, 2023

The plus-size brand has a new, exclusive swimwear collection. Meanwhile, Jack Daniel’s says the parody dog toy’s bark is, in fact, as bad as its bite.

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Retail Wire

MARCH 24, 2023

The union representing Starbucks’ baristas in the Pacific Northwest met with the company’s lawyers to share their wishlist for a labor contract. Starbucks Workers United is seeking a starting wage of $20 an hour and credit card tipping at all stores. It also wants a 37-hour work week guaranteed for full-timers and 100 percent employer-covered health insurance.

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ATS 100

Mulesoft

MARCH 24, 2023

Learn the 5 top best practices when enforcing API security measures, and discover how to develop an API security strategy. The post 5 Must-Know API Security Best Practices first appeared on MuleSoft Blog.

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Management 97

Retail Times

MARCH 24, 2023

Thousands of school children across the UK will benefit from a new grant programme launching this summer which will provide £5 million in grants to help give them a healthier, more active, stronger start in life.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

MARCH 24, 2023

Under a new CEO, the luxury resale site has been scrutinizing various aspects of its business and slashing expenses.

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Shopify

MARCH 24, 2023

Looking to grow your brand faster through wholesale relationships? Then having the right wholesale strategy is a must. Use this article as your guide.

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Wholesale 98

Retail Dive

MARCH 24, 2023

Five additional Studio By Sally locations will open in 2023, with an eye to launch 100 throughout the U.S. over the next three to four years.

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Location 104

Shopify

MARCH 24, 2023

Looking for visual merchandising tips for your retail store or events? Use this article as your guide to attract customers and sell more.

Visual Merchandising 98

Visual Merchandising 98

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

MARCH 24, 2023

The brand initially launched three of its products within The Wellness Shop, an initiative the beauty retailer introduced in 2021.

Shopping 100

Shopping 100

Retail Times

MARCH 24, 2023

Ahead of Shoptalk 2023, one of the retail industry’s most important events, Shopify Inc., and Google Cloud have announced a new integration that enables retailers using Commerce Components—Shopify’s enterprise retail solution—to leverage Google-quality search capabilities and AI innovations.

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LS Retail

MARCH 24, 2023

©iStock/Tryaging Globalization has rallied and is even working better but a new report also acknowledges that threats to globalization are real, with today’s “turbulent environment” of geopolitical tensions and other crises not being beneficial to business and policy-making.

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Mass Relators

MARCH 24, 2023

WASHINGTON – Consumers plan to spend a collective $24 billion on Easter this year, up from $20.8 billion in 2022 and the previous record high of $21.7 billion in 2020, according to the annual survey by the National Retail Federation and Prosper Insights & Analytics. Eighty-one percent of Americans will celebrate the holiday and spend an average of $192.01, the highest figure on record.

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Specialty Store Discount Store Department Stores Planning 52

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience