Mon.Jun 19, 2023

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Toys ‘R’ Us plans to open an experiential hub in Victoria

Inside Retail

Children’s goods retailer Toys ‘R’ Us says it plans to open a 3000sqm experiential retail hub in Victoria if the company’s capital raising plan is successful. According to an ASX announcement, the company has a target to raise up to $8 million through an Entitlement Offer with a minimum subscription of $5 million. About $3 million will be invested in a custom-designed site for both Toys ‘R’ Us and Babies ‘R’ Us brands which will be attached to the label’s new purpose-buil

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Online prices, DTC era, and Back-to-school campaigns - Weekly Snacks #59

Tokinomo

Campaign corner Get a vasectomy. Ryan Reynolds and Jessie James Decker have joined forces once again to create a third version of "The Vasectomy" cocktail! To celebrate Father's Day this year, Aviation American Gin is reintroducing the popular drink, now known as the " Decker Edition ," with the assistance of the talented singer-songwriter. In a recently released video Jessie demonstrates the step-by-step process of concocting the beverage, originally crafted by Reynolds.

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Stop, collaborate and listen: What big business can learn from small stores

Inside Retail

The recent Mainstreet Australia Awards, held during Main Streets of Australia Week last month, recognise and celebrate the importance of local high streets, strip shopping centres and town centres (collectively referred to as ‘main streets’), and the role they play in creating lively communities, individual wellbeing, and robust local economies. The Awards showcase hardworking retailers, small business owners and entrepreneurs making shopping areas vibrant and thriving places.

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Akeneo’s Consumer Research Reveals Changing Shopping Habits of Price-Conscious Consumers

Retail Focus

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them. The findings reveal that consumers expect reliable, rich, consistent, and informative product experiences across all channels where they interact.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Crurated: reimagining the wine industry with blockchain and live auctions

Inside Retail

Crurated is an online wine retailer that connects its members with the world’s top producers, using a unique blockchain-based verification model to guarantee the authenticity and provenance of their purchases. After launching in London in 2021, the business is now expanding into Hong Kong, Singapore, and Thailand, withfounder, Alfonso de Gaetano, set to host in-person events in November, along with Charles Lachaux, the winemaker at Domaine Arnoux-Lachaux winemaker, one of the most talked-about p

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Sell-Through Rate: Definition and How Calculate (2023)

Shopify

Sell-through rate (STR) is an important measurement of monthly sales against a given target. Measuring your STR can help you track sales, adjust your goals, and keep your supply chain efficient. Read this article to learn more about sell-through rate.

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EE Studio Store, an Innovative Fusion of Technology and Physical Retail, Makes Debut at Westfield London

365 Retail

EE has raised the curtain on a visionary new flagship store, The EE Studio, at Westfield London, White City. The UK’s largest telco retail space, the store presents a seamless integration of physical and digital experiences for consumers, laying a foundation for a novel retail strategy in the telecommunications industry. The expansive 4,230-square-foot Studio Store serves not only as a retail showroom but also a community hub, offering visitors an immersive journey through all stages of th

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Argon & Co ANZ introduces Intralogistics service offering

Inside Retail

Argon & Co, the global management consultancy that specialises in operations strategy and transformation, is delighted to announce the launch of a new ANZ service offering: Intralogistics. Intralogistics refers to the optimisation, integration, automation and management of the information and material flows within the four walls of a fulfilment or distribution centre.

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Streamlined In-Store Communication Leads to Stronger Customer Relationships in Retail

Theatro

In retail, competition is fierce and customer expectations are higher than ever. Successful retailers understand that one key to thriving lies in effective in-store communication among associates. Every highly successful organization, from large retailers to sports teams to the mom-and-pop store around the corner, rely on constant and friction-less communication to ensure their teams stay organized and on the same page.

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How cult fragrance brand Who Is Elijah aims to crack the UK market

Inside Retail

Following its recent launch into Australian pharmacy chain Priceline, cult fragrance brand Who Is Elijah is eyeing international expansion, starting with the US and UK. And co-founder Raquel Bouris is kicking things off with a guerrilla marketing campaign aimed at catching the attention of a leading British beauty chain. “I’m going to be standing out the front of Boots stores next week [showing off our perfumes], because they really focus on what their customers are demanding, so I’m going to m

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What is Ending Inventory? How to Calculate + Examples (2023)

Shopify

Ending inventory is the total value of products you have for sale at the end of an accounting period. Here’s how to calculate it and when to use it.

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Softening sales: What to expect from the FY23 reporting season

Inside Retail

Analysts are sounding the alarm for several retailers as they anticipate a slowdown in performance during the FY23 reporting season. It comes as consumers grapple with rising cost of living and other economic pressures. The signs are already looking rather grim, with Best & Less reporting a $9 million drop in sales for the five weeks to 18 June.

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Akeneo’s Consumer Research Reveals Changing Shopping Habits of Price-Conscious Consumers

365 Retail

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them. The findings reveal that consumers expect reliable, rich, consistent, and informative product experiences across all channels where they interact.

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Best & Less like-for-like sales slump, profit outlook lowered

Inside Retail

Discount apparel retailer Best & Less Group (BLG) says its sales fell 11.7 per cent in the five weeks to June 18 – or by $9 million – with like-for-like sales down by 13.2 per cent. Its greatest hit was online where sales fell 19.6 per cent, while turnover at physical stores was down by 12.5 per cent. The trading update comes just 48 hours before the deadline for minor shareholders to accept a takeover offer by Brett Blundy and Ray Itaoui.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Perfume Shop, Sees Record Sales Ahead of Father’s Day

365 Retail

The Perfume Shop has reported an exceptional sales period leading up to Father’s Day. With over 224,000 bottles sold during the 14 days preceding the occasion on June 18, 2023, the company records an average of 11 bottles sold every minute. Fragrances continue to be a popular gift choice, particularly during this season. Among the top-selling fragrances were Dior Sauvage, Prada Luna Rossa Ocean, and Bleu de Chanel.

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Why Superdry’s 3D billboard is “so much more than a gimmick”

Inside Retail

Global apparel brand Superdry is embracing innovative new advertising technology with its use of 3D billboards in Melbourne’s CBD. The brand’s “Jackets Worth Exploring” campaign includes what is reported to be the first use of a 3D billboard by a fashion retailer in Australia. Located over six stories on the corner of Bourke Street and Lonsdale Street, the billboard will show six 3D videos, which will also be shared across Superdry’s website and social media platforms.

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Vinted Embraces Cashless Payments, Mirroring Primark and Signaling Pre-Loved Retail Expansion

365 Retail

CACI, the consumer and location intelligence specialist, has revealed that Vinted, the online marketplace, has matched Primark for the number of cashless transactions in March and April. The data comes from CACI’s new platform, Brand Dimensions, which compares spend across 300 well-known brands representative of the UK market. The data highlights three key findings: the exponential growth of Vinted, which has multiplied its transaction numbers seven-fold in 18 months; increasing consumer demand

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New Google lawsuit aims to curb fake business reviews

Inside Retail

Alphabet’s Google on Friday sued a Los Angeles man and his companies in San Jose, California federal court, claiming he created hundreds of fake business listings on its platforms and sold them to real businesses to lure in unsuspecting customers. Fake reviews have been a recurring problem on internet commerce sites. Google said in a statement that it filed the lawsuit against Ethan QiQi Hu to “help put an end to these types of malicious schemes.” Hu did not immediately respond

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Understanding FedRAMP: How Cisco Umbrella is Getting Certified

Cisco Retail

Cisco Umbrella just received In-Process status on its FedRAMP® journey. But when we hear “FedRAMP” do we really understand what it means?

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Engaging visuals can reduce product returns, says Nfinite

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Jeff Griffin, vice president of strategic accounts, Nfinite As online retail continues to flourish, product returns have become a growing concern for retailers. Gartner reveals that a majority of businesses have faced a surge in returns with their expanding online operations.

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Smart Digital Signage

Kuusoft

Smart signage has become a ubiquitous feature of modern urban environments. These dynamic displays are everywhere, from shopping… The post Smart Digital Signage appeared first on The Official Kuusoft Blog.

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Whistl finds only 3% of consumers are loyal to an online retailer

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new report from Whistl on the current health of the e-commerce sector has found that only 3% of consumers are loyal to online retailers and that 83% of decisions will be made on price. In a time of economic pressure on household spending the report finds that online spending will drop by 3% in 2023.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Monsoon Continues Expansion with New Boutique Store in Islington

365 Retail

Fashion retailer Monsoon announces the opening of its latest boutique store at 290 Upper Street, Islington, marking the brand’s continued expansion across the UK. This follows the successful launch of boutique locations in Bath, Edinburgh, and Cambridge over the past year. The new London store opened its doors to customers on Friday, June 16. As part of Monsoon’s strategy to establish elevated retail spaces in London’s local communities and selected market towns, the new store occupies a s

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Popcorn Kitchen unveils Christmas and Halloween kits plus 12 Days of Christmas Advent House

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Only a few months on from their most successful home gifting launch ever and Popcorn Kitchen are setting up stall to provide a second wave of ‘home-poppin’ popcorn joy with a Summer launch of three new gifting offers with a sumptuous seasonal twist.

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Customer-Centric Marketing with Mich Hancock

Hyken

Top Takeaways: Social media is called “social” for a reason. It’s more than posting branded content. It is about communicating with your customers, getting feedback, responding to comments, and taking action based on what your customers tell you. Respond thoughtfully to every comment, positive or negative. Instead of replying with a generic “thank you” each time someone leaves a comment, respond in a way that makes the customer feel heard as an individual.

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Second REI Co-op Re/Supply Location to Open in August

RIS News

REI-Co-op opens a new 16,113 square foot Re/Supply store in Clackamas, OR, in late August 2023.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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7 Impressive Benefits of Digital Signage for the Retail Industry

Kuusoft

Digital signage is rapidly changing the face of the retail shopping experience. Retail businesses are incorporating digital signage,… The post 7 Impressive Benefits of Digital Signage for the Retail Industry appeared first on The Official Kuusoft Blog.

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Have you visited Macy's State Street Chicago? Because you should!

Retail Adventures

This is Georganne, reporting from Chicago. After an amazing first day of leading "The Next Wave of Loyalty Track" at the Retail Innovation Conference & Expo I was excited to take Ian Scott and Jack Stratten , two of our favorite retail wizards from the U.K., on an exploration trip to Marshall Field & Company's flagship store on Chicago's State Street - now Macy's - was a must.

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Best Buy’s eCommerce Strategy, What You Need to Know

Indigo 9 Digital

By Tricia McKinnon Best Buy is the seventh largest eCommerce retailer in the United States ahead of retailers like Costco and Wayfair. Last year about a third of Best Buy’s sales came from eCommerce a big jump from 2019 when Best Buy’s online sales had a 19% share. If you are curious about what Best Buy is doing to have a strong eCommerce business then consider these elements of its strategy. 1.

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Poll: consumers focusing on health

Mass Relators

BOISE, Idaho — Most consumers intend to improve some aspect of their physical health in 2023, according to a recent survey conducted by Albertsons Cos. But half say they are not sure that they’re making healthy choices while grocery shopping. The survey of 1,000 adults in the U.S. was conducted in March to help the retailer better understand consumers’ current health and wellness journey.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio