Mon.Jul 25, 2022

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Walmart to Bring Tech-Enabled Beauty Lounges to 400 Locations

Retail TouchPoints

Walmart is bolstering its relationship with beauty tech company Mayvenn to bring Mayvenn-branded Beauty Lounges to 400 Walmart locations across the U.S., expanding on the five existing locations already in place at Walmart stores in Texas. Mayvenn is working to digitize the salon industry with a particular focus on independent stylists, many of whom are women of color.

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Myer, Close the Loop partner to recycle cosmetics packaging waste

Inside Retail

Department store Myer has partnered with Close The Loop to trial a cosmetics packaging recycling program. The trial will run for eight weeks till September 16 and will have Close the Loop collect, sort and process products into eight categories. Both hard and soft plastics will be shredded and used in Close the Loop’s TonerPlas – an asphalt additive – while metals will be separated and recycled.

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BNPL Provider Hosts Mission-Driven L.A. Pop-Up Shop

Retail TouchPoints

The recent Klarna Oasis pop-up experience featured mission-driven brands from Klarna’s roster of merchant partners. While BNPL companies don’t typically operate physical retail experiences, the hosted space on Los Angeles’ Melrose Avenue, open July 23-24, supported mindful shopping (and its Pay in 4 checkout option) as it presented goods from fashion, beauty and accessories brands including: Lunya; Rebecca Minkoff; RE/DONE; VRAI; AVYA; Christy Dawn; Kjaer Weis; Westman Atelier; Pepper; and The D

Shopping 298
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Online boom drives Myer sales boost

Inside Retail

Department store group Myer says its sales will nudge $3 billion for the full year as burgeoning online sales and “positive outcome” across all metrics drove solid growth, despite the loss of trading days to Covid during the second half. In a trading update for the 52 weeks to July 30, the business said it expects second-half sales to be up by about 17 per cent.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Best Buy Puts its Tech Foot Forward With Small-Format, Digital-First Store

Retail TouchPoints

Best Buy will open its first ever small-format, digital-first store in Monroe, N.C. The 5,000 -square foot shop will build on the small-format pilot program Best Buy started with a test model in Charlotte, N.C. in late 2021. The Monroe store will feature a curated product selection, access to services including Geek Squad and new ways to pick up purchases, including pickup lockers.

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Creative Retail Awards Shortlist reveals the best in global design and display for 2022

Retail Focus

On the 21st of July the industry congregated at Sook Oxford Street , London, to learn the Shortlisted entries for the upcoming 2022 Creative Retail Awards. The Shortlist presents some of the very best in global retail, leisure, and hospitality design & display with projects including Woolworths South Africa, Sports Direct, Chanel, Sky, Coach, Asda and many more. .

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Here’s why a chemist was voted Australia’s best CX retailer

Inside Retail

Pre-Covid, physical retail excellence was centred around creative, immersive experiences and sometimes rather glamorous product ranges. While those offerings are of course still celebrated in the industry, during the Retailer Awards in Australia this year, the winner of the customer experience category was not a sexy sports brand like in previous years, but the reliable Terry White Chemmart, which has a store network of 500 pharmacies across the country.

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Dollar Tree Names New CIO

Retail TouchPoints

Dollar Tree has begun rebuilding its C-suite following the late June departures of five top executives. The discount retailer named Bobby Aflatooni as its new CIO, replacing one of the five that left, Andy Paisley. Bobby Aflatooni. From 2009 to 2018, Aflatooni held a number of operations, merchandising and IT roles at Dollar Tree competitor Dollar General.

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Woolworths chair to stand down; replacement named

Inside Retail

Gordon Cairns will retire as the chair of Woolworths Group following the business’ annual meeting on October 26. Scott Perkins, pictured above, who has been a non-executive director of the company for eight years, will replace Cairns. A New Zealander, Perkins has chaired Origin Energy since October 2020 and has also held senior executive leadership positions at Deutsche Bank.

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Gap NYC Flagship Redesigns for Brick-and-Mortar Debut of Yeezy Product

Retail TouchPoints

The concept for the new collection from Yeezy Gap Engineered by Balenciaga extended to a major overhaul of a section within the Gap Times Square flagship, part of an omnichannel experience for shoppers as the Yeezy Gap label released its goods via a brick-and-mortar location for the first time. The space reflected the futuristic minimalism for which Ye is known while also promoting waste reduction.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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‘People are ready to travel’: Strandbags aims to take Aussie luggage global

Inside Retail

Travel luggage group Strandbags is gearing up for a big year, with the business’ bag brands set to launch internationally next year. Group chief executive Felicity McGahan told Inside Retail that Strandbags has been working on getting its brands into the UK, Europe and the United States by utilising the supply chain and distribution channels of international brand Antler, which Strandbags took over last year.

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Be Your Own Sommelier: Sippd Helps Shoppers Understand Their Unique Wine Preferences

Retail TouchPoints

Wine recommendation app Sippd has released a bottle scanner to help shoppers review, track and purchase bottles. The software uses a label recognition algorithm and AI-powered technology to snap photos of bottle labels and generate digital displays of wine information, along with a personalized 1%-100% wine score representing how much the wine aligns to a user’s unique palate.

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Despite looming recession, Harris Scarfe is ‘full-steam ahead’: CEO

Inside Retail

Australian discount department store Harris Scarfe is moving “full-steam ahead” with its strategic growth plans, despite rising inflation and growing concerns about an economic recession. “We’re full-steam ahead, we’re not battening down the hatches because inflation is going up. We’re absolutely still expanding the business as per the original strategic plan,” Graham Dean, CEO of Harris Scarfe, which is owned by Spotlight Retail Group, told Inside Retail.

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Buy Now, Pay Later: The Gen Z Alternative to Credit Cards

Retail TouchPoints

In the midst of rising inflation rates, many Americans are wondering how to cut their costs — and younger generations such as Gen Z may have found a solution in the short term with “buy now, pay later” or BNPL plans. With the advent of Apple’s Pay Later offering, greater attention has been paid to the BNPL market. It has become apparent that retail brands adopting BNPL methods are seeing increases in sales, and that those that don’t are barring themselves from these new sales.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Former David Jones Melbourne menswear building set for a makeover

Inside Retail

A major refurbishment planned by Maben Group for David Jones’ former menswear building on Bourke Street, Melbourne, will see it house several major retail brands. In a major makeover, the building – acquired by Newark Capital in 2020 during the lockdown – will be redeveloped into a retail store and premium office space. Once completed, the building’s ground and first floors will be occupied by Mecca, while Rodd and Gunn will launch its Lodge Bar and Dining concept facing Little Collins Str

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How Victoria’s Secret Chile Leveraged Click-and-Collect to Boost Incremental Sales 20%

Retail TouchPoints

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Additionally, during the worst of the pandemic, so-called “contactless” BOPIS and curbside pickup helped lower infection risks.

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Analysis: Why brands need to meet inflation with empathy

Inside Retail

In May, the Australian retail sector recorded its fifth consecutive month of growth, with retail spending experiencing a 10.4 per cent increase over 12 months and a 0.9 per cent increase for the month. It wasn’t all good news, however, as higher prices contributed to the growth, particularly in food retailing and hospitality. With Australia still playing catch up from Covid-disrupted supply chains, and inflation causing headaches for businesses and consumers alike, price rises are inevitable and

Consumer 130
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Target opening sortation centers to cut delivery time and costs

Retail Wire

Target is opening sortation hubs around the country where packages will be sorted and grouped together to increase efficiency and cut costs. The retailer, which now has nine of these hubs, said it is still analyzing its cost benefits.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Major retail chains yield to consumer pressure over facial scans

Inside Retail

A list of major retail chains that have confirmed they do not scan the faces of customers and use facial recognition technology has been published by consumer advocacy group Choice. The move comes as several major retailers ‘outted’ by Choice for using scanning technology have bowed to public pressure and will stop doing so. Earlier this month, Australia’s privacy watchdog, the Office of the Australian Information Commissioner launched an investigation into Kmart and Bunnings’

Consumer 130
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8 Sales Optimization Strategies to Help Boost Revenue

Wiser

The world of sales is constantly changing. If your business has any hope of keeping up, then optimizing your sales process is the way to go. But optimization is an ongoing ordeal. Even if you have a well-established business and are making decent enough revenue, your company’s future depends on your ability to grow and keep up with your customer base.

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Zwecks service assists retailers provide installation and demo services

Inside Retail

If you’ve spent any time in Asia, you may have noticed that there are some distinct differences in retail culture when compared to the Australian market. In electronics, for example, it’s almost unthinkable that a buyer could purchase a television, refrigerator or internet-enabled device without an installation service. In Australia, by contrast, retailers do not routinely offer an installation and demo with the sale of electronic goods – and this can sometimes cause issues for consumers and ret

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20 Solopreneur Business Ideas

Small Biz Trends

Some small businesses require a team. But it is possible to start your own company and run it as a solo operation. If you’re ready to start your own business and want the freedom and cost savings of a solopreneur, here are some ideas. What is a Solopreneur? Solopreneurs are small business owners who operate without additional employees. Some solo business ideas can be done with only one person, and other solopreneurs may outsource certain operations rather than hiring.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Introducing Nexus Dashboard Fabric Controller (NDFC) Release 12

Cisco Retail

What is NDFC? Cisco Nexus Dashboard Fabric Controller (NDFC) is the new, power-packed, feature-rich service (formerly Data Center Network Manager or DCNM) exclusively available on the Cisco Nexus Dashboard (ND). NDFC embraces a Kubernetes-based microservices architecture. With the introduction of NDFC Release 12, users get a consistent experience across NDFC and other services hosted on Nexus Dashboard including Insights and Orchestrator.

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How to Recall an Email in Outlook

Small Biz Trends

We all have our share of embarrassing email stories. Sending an email to the wrong person, forgetting to enclose an attachment, sending an offensive email in the heat of the moment, and making silly typos are just a few of many email mistakes that we all wish to undo as soon as we realize them. And email recall is one way to correct those mistakes. In this article, we will learn how to recall an email in Outlook.

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Cisco Salutes the League of Cybersecurity Heroes

Cisco Retail

We have entered a world where uncertainty has become the normal operating mode for everyone. Within this new frontier, cybersecurity has become even more challenging. However, some cybersecurity professionals have stood out, using their unique skills and resourcefulness to protect the integrity of their businesses, and to withstand unpredictable and dynamically changing threats.

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Why That Anxiety Might Be Helping You

Small Biz Trends

From my point of view, the next pandemic (if we are through this one) is a mental health crisis since the stress on small business leaders and their employees has never been higher. This is something we are unable to ignore. On The Small Business Radio Show this week, I discussed this with Britt Frank , MSW, LSCSW who is a licensed psychotherapist, trauma specialist, and author of the new book, ”The Science of Stuck: Breaking Through Inertia to Find Your Path Forward. “ She speaks ab

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Minnesota food banks try to keep up with rising demand

Retail Wire

The toll inflation is taking can be seen at food banks in Minnesota where visits increased 57 percent between December and June. “People that are disabled and poor and unable to make ends meet are going to continue to get hammered by this economy,” said Matthew Ayres, director of Joyce Uptown Foodshelf in Minneapolis. “That is the danger of getting ‘back to normal’ — assuming that everybody is doing well.

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As consumers return to stores, why would Amazon shut the door?

Retail Dive

The e-retailer is expanding its grocery fleet and experimenting with apparel stores. But it has abandoned brick and mortar for book sales and other merchandise.

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Drought and heat conditions force ranchers to sell cows

Retail Wire

Nearly 80 percent of the American West has suffered extreme drought conditions for nearly a year, according to the America Farm Bureau Federation. A recent heat wave that has seen temperatures hover around 100 degrees for weeks has exasperated an already bad situation, forcing ranchers to sell their livestock. “We haven’t had this kind of movement of cows to market in a decade, since 2011, which was our last really big drought,” said David Anderson, a professor of Agricultural

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Project Management Courses for You

Small Biz Trends

Every task is a project, in business and personal life. Every project requires a strategic approach from its conception to execution. These strategic approaches involve using different skills, tools, and schedules to achieve the desired goal. Project management courses provide these skills that enable you to run your operation efficiently. Project Management Courses.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio