Star Miconics

AUGUST 9, 2023

Hosted by Star Micronics’ Partner Development Manager, Kate Orara, the Rising Stars Podcast is your go-to for all things point-of-sale. It offers profound insights into the dynamic world of retail technology, with every episode highlighting unique perspectives from industry leaders and innovators. Listen to the New Episode Now The New Wave in Retail IT: ISVs, MSPs, and the Future of VARs The world of retail IT is changing, and with change comes new opportunities and challenges.

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Point of Sale Merchant Services Management Customer Experience 52

Inside Retail

AUGUST 9, 2023

Coach’s parent company, Tapestry, is nearing a deal to acquire luxury fashion giant Capri Holdings, marking one of the biggest fashion tie-ups this year, according to the Wall Street Journal. In a deal expected to be announced as soon as tomorrow, Tapestry will add Capri Holdings’ three luxury fashion labels – Michael Kors, Jimmy Choo and Versace – to its portfolio, where they will join Coach, Kate Spade New York and Stuart Weitzman.

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Retail TouchPoints

AUGUST 9, 2023

Downtown retail is facing a significant decline, grappling with the lasting effects of the pandemic, the unstoppable rise of ecommerce and the mounting pressure of surging interest rates. However, amidst the decline that shrouds downtown districts, a powerful opportunity for resurgence emerges. Wynwood, Miami, serves as a prime example of this remarkable resurgence, having once been plagued by neglect and industrial blight yet rising from the ashes to become a beacon of bustling creativity and c

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Planning Promotions Outdoor Finance 235

Inside Retail

AUGUST 9, 2023

Comparing the introduction of rabbits to Australia and the emergence of retail media networks may be a long bow to draw – but bear with me. European rabbits were introduced to Australia in 1859 as sport. Without natural predators, however, they took over, eating through pastures and crops, reducing the land’s productivity and competing with native wildlife.

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Promotions Returns Marketing Shopping 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

AUGUST 9, 2023

Target has begun brewing up a chainwide rollout of one of its most requested services — allowing its Drive Up customers to add Starbucks items to BOPIS orders that are then delivered to their cars at no charge. Target first announced its plans to add the Starbucks ordering option in February 2022 and expanded the pilot to an additional 240 stores in November 2022.

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Payment Services Planning Store Operations Customer Experience 221

Inside Retail

AUGUST 9, 2023

Luxury US furnishings company RH Gallery is set to open a physical showroom in Sydney’s Double Bay at the end of 2025. The company – previously known as Restoration Hardware – sells bespoke furniture, lighting, decor, textiles, bathroom wares and outdoor goods. It has more than 130 stores in the US and Canada. According to Broadsheet , the company has lodged an application for a $140 million development which will span five levels and will boast a rooftop bar and an interior design studio with f

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Retail Wire

AUGUST 9, 2023

As automation is expected to impact certain jobs in the future, companies adopting robots in manufacturing, kitchens, and delivery are creating opportunities for workers to participate in building and implementing technology. Both humanoid and nonhumanoid robots are predicted to influence employment, with companies projecting growth, displacement, or a neutral effect due to technology, according to.

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Retail TouchPoints

AUGUST 9, 2023

John Lewis Partnership , operator of the John Lewis and Waitrose brands, will migrate more of its technology to Google Cloud as it seeks to take advantage of advances in AI, machine learning and loyalty program support. The five-year deal is valued at £100 million (approximately $127 million ) and represents a major expansion of John Lewis’ decade-plus relationship with Google.

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Fashion Store Operations ATS Customer Experience 211

Inside Retail

AUGUST 9, 2023

Victoria’s Secret has debuted The Icon by Victoria’s Secret, a new collection of bras, panties and lingerie that ‘celebrate the contour of the body’ The campaign features fashion icons including Adut Akech, Hailey Bieber, Paloma Elsesser, Sui He, and Emily Ratajkowski, and marks the return of Gisele Bundchen, Naomi Campbell, Adriana Lima, and Candice Swanepoel.

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Fashion Returns Location ATS 130

Retail Focus

AUGUST 9, 2023

Do you know how PR can change the dimension of your sales regardless of what product or service you are offering during and after a life event? It can help your business to grow by showing the consumer why your service is more unique than your competitors. When it comes to attracting new consumers, you need to understand that the PR team is the one that coordinates every strategy after communicating with different departments to create a buzz-worthy ad campaign.

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Advertising Planning Consumer Marketing 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

AUGUST 9, 2023

Australian CBD retail vacancy rates increased in the first half of this year but will potentially contract in the second half as the market might have bottomed out, a report by the CBRE shows. The national vacancy rate edged up to 15 per cent in H1 2023 from 13.9 per cent in H2 last year. CBD vacancy in Sydney and Brisbane rose by 2.49 per cent and 1 per cent, respectively.

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Fashion Returns Location Marketing 130

Retail Wire

AUGUST 9, 2023

Tyson Foods, the largest U.S. meat producer, has announced the closure of four chicken plants located in Arkansas, Indiana, and Missouri. The decision, which will cut almost 3,000 jobs, comes as Tyson adjusts to declining demand for some products after profiting during the COVID-19 pandemic. The closures are expected to impact small communities that have.

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Location 100

Inside Retail

AUGUST 9, 2023

Asking for a salary increase can be a difficult conversation for many people. Regardless of the seniority of your role, talking about money and asking for more can feel confronting. That conversation can feel even more awkward when you know the economic climate is challenging for your employer. Often in these circumstances, people choose to remain silent about their dissatisfaction with their remuneration.

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Marketing Promotions ATS 130

Retail Wire

AUGUST 9, 2023

Amazon’s dominance in the U.S. beauty and personal care e-commerce market continues to grow, with the company leading across all 11 categories and gaining market share in most areas, according to Euromonitor International’s e-commerce research.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity. A report by Shipstation found that almost half of shoppers under the age of 50 had returned at least one purchase within a six-month period in 2022.

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Returns Customer Retention Accounting Fashion 130

Retail Wire

AUGUST 9, 2023

Barington Capital Group, an activist investment firm, is urging Hanesbrands, a well-known apparel maker, to cut costs, generate cash, and potentially select a new CEO in response to the company’s shrinking market capitalization. Hanesbrands, famous for its basic T-shirts, underwear, and bras, has seen its stock drop by about 17% this year due to soft.

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Apparel Marketing 100

Inside Retail

AUGUST 9, 2023

Fast food restaurant chain Wendy’s is set to open 200 restaurants across Australia through 2034 as part of a new master franchise agreement with Flynn Restaurant Group. Flynn Restaurant Group is a restaurant franchise operator who will serve as Wendy’s “exclusive” master franchisee in Australia. The US burger chain revealed it was searching for a local partner in February.

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Consumer Marketing ATS 130

Retail Wire

AUGUST 9, 2023

In-N-Out, the popular fast-food chain, may be pursuing legal action against a burger joint named In-I-Nout in Sinaloa, Mexico, for its striking similarities in menu items, branding, and name. The Mexican restaurant offers a double cheeseburger with similar ingredients to In-N-Out’s signature double-double, and its french fries resemble In-N-Out’s animal-style fries.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 9, 2023

The e-commerce sector in Singapore is going from strength to strength, with the value of B2C sales set to nearly double from S$1.7 billion in 2022 to S$3.9 billion by 2027, according to a study by Access Partnership, which surveyed 300 micro and small-to-medium enterprises (MSMEs) in Singapore. The opportunities for growth are even greater for those MSMEs that are looking beyond Singapore to more mature online retail markets, like the US.

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Beauty and Health Fulfillment Advertising Consumer 130

Retail Wire

AUGUST 9, 2023

Haircare brand Olaplex is facing a decline in sales, especially through hair salons, with a 61% drop in sales from this channel during the second quarter of the year. This decline is significant as hairstylists play a vital role in introducing customers to the brand, and many users first encounter Olaplex products during salon treatments.

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Inside Retail

AUGUST 9, 2023

The era of digital transformation has seen traditional brick-and-mortar retailers challenged to integrate their offline and online channels seamlessly in order to create a unified customer experience. As the cost of doing business rises and competition increases, however, retailers have little choice but to adapt and embrace technology to remain competitive.

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Advertising Point of Sale Customer Experience Fulfillment 130

Retail Wire

AUGUST 9, 2023

Sportswear maker Under Armour reported a surprise first-quarter profit and exceeded sales expectations due to reduced cost pressures and increased discounts that boosted demand for its clothing and footwear. The company’s gross margins fell to 46.1% as it offered steep discounts to clear inventories and attract budget-conscious consumers amid inflation concerns.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 9, 2023

Australian fashion house Shona Joy is continuing its international expansion with the first physical retail location in the upmarket Bloomingdales department store in Dubai. Housed inside Dubai Mall, the store offers items from the brand’s ready-to-wear collections as well as its event wear label La Lune. “Bloomingdales has been a long-standing partner and supporter of the brand, with our following in the Middle East continuing to grow,” said COO of Shona Joy, Danielle Millar “We have a

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Boutique Department Stores Fashion Location 130

Retail Gazette

AUGUST 9, 2023

Arrests had been made on Oxford Street after a post to “rob JD Sports” on TikTok went viral. Retail Gazette saw more than five youths in handcuffs around Oxford Circus amid heightened police presence on the famous shopping street. A TikTok post about the proposed looting was shared widely across social media over the past few days. The post urged people to follow a “dress code” of balaclavas and gloves and said “don’t come if you can’t run” Subscri

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Shopping ATS Fashion 98

Cisco Retail

AUGUST 9, 2023

Cisco is proud to announce the general availability of an entirely new capability in the software industry and a first for Cisco: the distribution of SPDX-formatted Software Bill of Materials… Read more on Cisco Blogs

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Retail Gazette

AUGUST 9, 2023

John Lewis is running a 25% off promo its entire own-brand school wear range as the new academic year nears, for the first time. Shoppers will be able to enjoy savings on the department store retailer’s entire Anyday school wear range until September 3. It comes as a study shows that 57% of parents are looking to save money on school uniforms this year, while a total of 65% searching around for the best deals.

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Department Stores Promotions Fashion 98

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Dezeen

AUGUST 9, 2023

Chinese architecture studio FOG Architecture has completed a shop for local fashion boutique Xiaozhuo on Julu Road in central Shanghai that features oversized buttons and zippers. The 300-square-metre shop features tactile surfaces and playful motifs that reference the process of tailoring. The fashion boutique is located in central Shanghai FOG Architecture used a glazed facade to open up the front of the shop, allowing plenty of natural daylight into the space while blurring the line between t

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Retail Gazette

AUGUST 9, 2023

M&S has hired an all-female leadership team to head up its five new flagship stores set to open later this year. The group of six women have more than 115 years of retail experience between them and will lead a combined team of more than 1,000 staff members. Two of the new managers will job share the role under the retailer’s Worklife flexible working offering.

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Location Management Department Stores 97

Cisco Retail

AUGUST 9, 2023

A company isn’t crowned “best place to work in the U.S.” for a third year in a row by chance. It takes intentionality, awareness, and commitment.

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Retail Dive

AUGUST 9, 2023

In addition to a national ad campaign, the brand created The Decliner, a recliner that generates a cancellation excuse via SMS by pulling its handle.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience