Mon.Apr 04, 2022

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What are the Top Commerce Trends for 2022 and Beyond?

Retail TouchPoints

The past two years have shown us that assuming things will change is a safe bet. But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers

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Australian online spending has almost doubled since pre-Covid era

Inside Retail

Australian households spent $62.3 billion buying physical goods online last year, according to data published by Australia Post today. The Inside Australian Shopping Report says online purchases have almost doubled pre-pandemic levels recording a 12.3 per cent increase compared to the previous period. Four in five Australian households shopped online last year across a broad range of retailers and categories.

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JCPenney Proclaims ‘Shopping is Back!’ in New 120th Anniversary Campaign

Retail TouchPoints

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12.

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AMR Hair & Beauty opens Canberra superstore

Inside Retail

Hair and beauty retailer AMR Hair & Beauty has launched a new shop in Belconnen, Canberra, which it claims is the largest beauty store in town. . First launched in Sydney in 2004 on a B2B platform, the company expanded into B2C and introduced its online store as well as its first Melbourne shop last year. . According to AMR Hair & Beauty, the brand aims to bring quality and affordable hair and beauty products to consumers and trade customers in the ACT as the demand is growing.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Vitamin Shoppe Expands Online Assortment with New Dropship Program

Retail TouchPoints

Nutritional supplements retailer The Vitamin Shoppe is broadening its online product assortment through a new partnership with dropship and marketplace platform Logicbroker. The Vitamin Shoppe customers will now be able to shop a range of new product categories such as exercise equipment and accessories on VitaminShoppe.com that will be supplied by a network of dropship partners via the Logicbroker platform.

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Setting the Record Straight about Value-based Pricing Strategy

Intelligence Node

Content Summary : What is a value-based pricing strategy? Two Common myths about consumer value-based pricing strategy Myth: Brand value should dictate pricing when using a value-based pricing strategy Myth: The post Setting the Record Straight about Value-based Pricing Strategy appeared first on Blog.

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Why human experience should be at the heart of retail tech

Inside Retail

Reading the recent Top 50 People in E-Commerce report from Inside Retail , a few things really impressed me. It was fantastic to read about how innovative Australian e-commerce retailers are, and how resilient they have been over a very challenging 12 months. Beyond that, I was also impressed by the range of organisations for which the Top 50 worked.

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Nordstrom C-Level Appointments Centralize Responsibility for Customer and Store Operations Strategies

Retail TouchPoints

Nordstrom has promoted Ken Worzel to Chief Customer Officer and Jamie Nordstrom to the post of Chief Stores Officer, while Scott Meden, Chief Marketing Officer, and Geevy Thomas, President, prepare to retire. Aligning with Nordstrom’s Closer to You concept of cultivating a convenient and interconnected experience across both stores and digital platforms, the new appointments centralize customer strategy under Worzel, while store operations for Nordstrom and Nordstrom Rack are consolidated under

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Cisco C9136 First Access Point with Wi-Fi 6 Release 2 Certification

Cisco Retail

Co-Author Anuj Dharap, Software Engineer. Wi-Fi 6 Release 1 brought a host of technologies (DL/UL OFDMA, DL HE MU-MIMO, 1024-QAM, HE TX Beamforming, and Target Wake Time) which enabled greater throughputs, lower latency, and greater reliability and spectral efficiency in the existing 2.4/5 GHz networks. With Wi-Fi 6E , Wi-Fi entered a new era – expanding the use of Wi-Fi 6 into the clean 6 GHz band – opening 1200 MHz of spectrum unbridled by legacy devices and constraints.

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Catch boss to depart as Wesfarmers restructures digital arm

Inside Retail

Catch MD, Pete Sauerborn, is to step down as the company is set to move from under Wesfarmers’ Kmart Group to join the data and digital division, Wesfarmers OneDigital, this July. Sauerborn will leave the business on June 30 after two years leading the company. Meanwhile, the company will be looking for a new MD, who will report to Nicole Sheffield, head of Wesfarmers OneDigital.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Intelligent alert management

Cisco Retail

The challenge. In cyber security, we all know what alert fatigue is, and we know there is no silver bullet to get out of it. In our previous incarnation, our product was guilty as well. Who wants to go through 20,000 alerts one by one? And this was just from one product. Building a detection engine. This article is part of a series in which we will explore several features, principles, and the background behind what we consider to be the building blocks of a security detection engine within an e

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MAC and Keith Haring Foundation launch cause-driven NFTs

Inside Retail

Leading makeup brand MAC Cosmetics recently announced another collaboration with the Keith Haring Foundation in support of National Youth HIV/AIDS Awareness Day on 10 April. The partnership will feature three digital art non-fungible tokens (NFTs) of varying price, rarity, and utility, catapulting the cosmetics brand into the metaverse with purpose.

Fashion 130
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Amazon warehouse is first in U.S. to unionize

Retail Wire

Employees at Amazon.com’s largest warehouse in Staten Island, NY, voted in favor of joining the Amazon Labor Union. The warehouse becomes the first of over a thousand such facilities in the U.S. to be represented by a union. A second warehouse in Staten Island is getting ready to vote on union representation. Amazon said it was disappointed with the results and is determining whether it will file objections against the National Labor Relations Board, which conducted the vote.

ATS 130
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Up your grape game: Inside Dan Murphy’s focus on the wine lover

Inside Retail

Alcohol retailer Dan Murphy’s is looking to improve its wine offering with the launch of a new subscription service called Dan Picked. Launched last month, the curated service delivers a half dozen wines from various styles, such as ‘Big Bold Reds’, or ‘Offbeat Mixtape’, every two months, and offers customers a convenient way to find new styles and trends in the wine space.

Boutique 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Starbucks ends stock buyback to invest in its people and stores

Retail Wire

Starbucks announced a $20 billion stock buyback plan three weeks ago. That plan has been put on hold by interim CEO Howard Schultz who said that doing so would “allow us to invest more into our people and our stores — the only way to create long-term value for all stakeholders.

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Inside the evolution of BNPL and the modern consumer

Inside Retail

Less than five years ago, many consumers wouldn’t have heard of buy now pay later (BNPL). In fact, if you had told most people that it was a way of buying items without immediate funds and the staggering credit card debt, many may not have believed that such a thing existed. . But in this current climate, 16 million Australians aged 14 and over (75.5 per cent) are now aware of BNPL services, overtaking traditional online payment platforms like Paypal, Visa and Western Union, according to Roy Mor

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Shein valuation could reach $100B with latest funding round, Bloomberg reports

Retail Dive

The Chinese fast-fashion retailer leverages social media to entice younger shoppers with super-low prices and speedy turnover of styles.

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Tiger Woods golfs at Augusta without his Nike’s

Retail Wire

Tiger Woods was seen wearing a pair of FootJoy Premier Series-Packard golf shoes instead of Nike, the brand that he has worn since turning professional in 1996. Neither Nike or Acushnet, which owns FootJoy, provided a comment on the development.

ATS 100
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Gopuff laying off 3% of its global workforce

Retail Dive

The rapidly expanding company is cutting hundreds of positions as it faces sector-wide challenges and realigns as a global business.

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Government urged to expand R&D tax credit to increase food production

Retail Wire

The Research and Development Tax Credit is the largest incentive available to the agricultural industry to increase production. Russia’s unprovoked war on Ukraine threatens to destabilize global food supplies and an expansion of the credit could help farmers optimize their processes and operations to help fill the breach.

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Alexa now gives advanced notification on deals

Retail Dive

Amazon Prime customers can get notice of a deal up to 24 hours in advance, as the tech becomes "more proactive on your behalf.

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Reserve Roastery flagship is latest Starbucks to unionize

Retail Wire

Workers at Starbucks’ flagship Reserve Roastery store in Manhattan have voted to be represented by Starbucks Workers United. The store is the tenth to vote for the union. The vote among the staff was 46 to 36 in favor of the union.

ATS 100
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Is Petco positioned for long-term growth?

Retail Dive

The specialty pet retailer introduced new store formats, inked partnerships with major retailers and leaned hard into health and wellness services. But it hasn't always been a smooth ride.

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Activist investor pushes Kohl’s to be more transparent about sale process

Retail Wire

Macellum Advisors has sent a letter to Kohl’s board of directors urging the retailer to be more transparent about its sale process and the bids it has received from outside parties. Kohl’s has receive preliminary interest from more than 20 parties but has not set a date to accept final bids.

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Walmart plots roadmap for media business with focus on premium ads

Retail Dive

Plans for Walmart Connect include tests of on-site units like video, as the company aims to become a top-10 advertising platform.

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Transforming Manufacturing with Digital Technology and Collaboration

Cisco Retail

Digital transformation is fueling what is often called the fourth industrial revolution. To compete effectively, manufacturers must switch from static to dynamic operations by harnessing the power of artificial intelligence, robotics, cloud computing, supply chain technology, and the Industrial Internet of Things (IIoT). To do so, manufacturers need workers capable of using these technologies—but there is a critical shortage of these skillsets.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Container Store launches new tier-based loyalty program

Retail Dive

In addition to the program, which features perks like exclusive access to products and events, the home organization retailer debuted a new mobile app.

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NEXT’s first UK store combining Home, Beauty and Fashion opens doors at Atria Watford

A1 Retail

NEXT store also now incorporates Mamas & Papas concession. Adjoining Victoria’s Secret unit also welcomes first shoppers . Atria Watford, a UK retail and leisure destination owned by property company SGS, is pleased to announce that its new NEXT store, incorporating a Mamas & Papas concession, has opened its doors. The store is spread over three floors and combines the brand’s home, beauty and fashion offerings under one roof in a UK first.

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How can brands find meaning in the metaverse? Co-creation and community

Retail Dive

As buzz accelerates around the metaverse, brands should look to their consumer communities for inspiration.and activation.

Consumer 105
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Meet the Omnivore: Videographer Makes Digital Walls, Virtual Homes Pop With NVIDIA Omniverse

Nvidia

Editor’s note: This post is a part of our Meet the Omnivore series, which features individual creators and developers who use NVIDIA Omniverse to accelerate their 3D workflows and create virtual worlds. Pekka Varis’s artistry has come a long way from his early days as a self-styled “punk activist” who spray painted during the “old school days of hip hop in Finland.”.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.