Thu.Jan 25, 2024

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Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping

Retail TouchPoints

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient.

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Tesla Prepares for Optimus Robot Production

Retail Wire

The world might be on the brink of a futuristic shift as Tesla plans to mass produce its Optimus humanoid robots. The renowned electric vehicle and artificial intelligence company, Tesla, is rapidly expanding its workforce in Palo Alto, a strong indication of its ambitious production plans.

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‘London Calling’: Gibson Garage Opens Second Location in the UK

Retail TouchPoints

Gibson , the iconic global instrument brand, will open a new Gibson Garage flagship store in historic London, just off Oxford Street, on February 24, 2024. It will be the second store of its kind, with the first stationed in Nashville, Tenn. Gibson Garage is designed to be the “ultimate guitar experience and destination” for music lovers. The UK store will have 4,500 square feet of retail space and be designed with local flourishes and “uniquely British cultural discoveries.

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Wayfair Targeted Remote Workers for Layoffs

Retail Wire

Wayfair executives informed staff on Tuesday that remote workers stand a higher chance of being laid off in the company's latest round of job cuts.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Chevron ExtraMile Tests AI Assistants, Dynamic Content in 3 Stores

Retail TouchPoints

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America. Parent company Chevron Stations Inc. (CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences.

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National Fish Taco Day at Rubio’s Coastal Grill Has $1 Tacos

Retail Wire

Noteworthy fast-food chain, Rubio's Coastal Grill, is marking its 41st anniversary on Jan. 25, coinciding with National Fish Taco Day.

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More Trending

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Netflix To Get Rid of Cheapest Ad-Free Plan

Retail Wire

Netflix has announced that it will soon be eliminating its cheapest ad-free plan across the globe.

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What Stitch Fix signals about the future of personalised subscription boxes

Inside Retail

Online shopping service Stitch Fix’s recent announcement that it would be cutting all full-time stylists and opting for a more casual approach to staffing these roles has raised questions about the viability of the business model, which was first popularised by the likes of Trunk Club in the early 2010s. A Stitch Fix spokesperson confirmed the change to the media and said the reasoning behind the unstitching of its current employment structure for stylists was to ensure flexibility and continue

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USPS Takes Green Route With Canoo Startup

Retail Wire

The USPS is shifting toward a greener future with help from EV startup Canoo.

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Restaurant Brands’ sales increase amid recovery from Covid impact

Inside Retail

Restaurant Brands’ sales increased last year, thanks to recovery from the impacts of the Covid-19 Omicron outbreak and the addition of new stores. Full-year sales reached $1.32 billion, up 6.7 per cent from the prior year, with the largest growth experienced across all brands in New Zealand, were sales surged 8.1 per cent to $571.8 million. The company opened two stores there during the fourth quarter of last year, taking the number of stores to 147, in addition to the 118 Pizza Hut stores

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Nationwide Recall of Robitussin Cough Syrup

Retail Wire

The American subsidiary of the U.K.-based consumer health company, Haleon, has issued a nationwide recall of its popularly used Robitussin cough syrup.

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Shoplifting hits highest rate in 20 years

Retail Gazette

Shoplifting offences across England and Wales have skyrocketed to their highest rate in 20 years, according to the Office for National Statistics (ONS). More than 400,000 incidents were recorded by police during the year to September 2023, 32% above the previous year. The ONS said there was a “mixed picture of crime” but highlighted a “notable increase in some theft offences, including shoplifting” Subscribe to Retail Gazette for free Sign up here to g et the latest new

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Unexpected Stalls Prompt Kia To Recall 627 Diesel Carnivals

Retail Wire

Kia has recently announced a recall affecting approximately 627 units of its Carnival diesel model. The issue at hand is a potential loss of power or even stalling while the vehicle is in operation.

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John Lewis hints at job cuts as it halves redundancy payouts

Retail Gazette

John Lewis Partnership has hinted that it could increase job cuts across the business after it slashed its redundancy payouts. The employee-owned retailer told partners this week it was halving its current two-week redundancy pay per year of service policy as it was “higher than typical market practice and comes at a very high cost”. The Waitrose owner offers “partnership redundancy pay” on top of statutory pay, which is set by the government.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Microsoft Cuts 1,900 Jobs Within Activision Blizzard and Xbox Divisions

Retail Wire

The tech company, Microsoft Corporation, recently declared significant layoffs within its gaming division, affecting the Activision Blizzard and Xbox units.

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What the cost-of-living Christmas really looked like?

Retail Gazette

There were some big winners over Christmas with the likes of M&S and Next both enjoying better-than-expected sales, but across the sector, it turned out to be a much bleaker December with the cost-of-living crisis weighing heavily on consumer spending. The Works chief executive Gavin Peck noted: “F amily finances were under pressure, meaning many customers prioritised spend on food and essentials, whilst cutting back on gifting” “The extended period of discounting seen across t

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Do Stanley Cups Contain Lead? The Company’s Surprising Answer

Retail Wire

The company's biggest sellers have gone viral for claims that lead was detected in its products.

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N Brown Group Appoints Natalie Rogers as Chief People Officer

365 Retail

N Brown Group plc has announced the appointment of Natalie Rogers as their new Chief People Officer. Set to commence her role on February 1, 2024, Rogers will be joining the company’s Executive Board, reporting directly to N Brown’s Group CEO, Steve Johnson. Natalie Rogers, with her rich background spanning over 25 years, is poised to lead N Brown Group’s People function.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Two Offshore Wind Farms Approved in New Jersey

Retail Wire

These farms will help slash the Garden State's carbon emissions by one-third.

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Tropical Smoothie Cafe Signs 1,500-Square-Foot Lease in Metro Washington, D.C.

Shopping Center

Fredericksburg, Va. — Tropical Smoothie Cafe has signed a 1,500-square-foot, seven-year lease in Fredericksburg, roughly 50 miles outside Washington, D.C. The new store will be situated within Harrison Crossing Shopping Center,… The post Tropical Smoothie Cafe Signs 1,500-Square-Foot Lease in Metro Washington, D.C. appeared first on Shopping Center Business.

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The Backroom: What’s in store for DTC in 2024?

Retail Dive

2023 was rough for many companies. Ahead, the sector could see more bankruptcies and C-suite shakeups as brands continue to grapple with profitability.

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Navigating the Complex Cybersecurity Landscape: Kyndryl and Cisco’s Innovative Security Edge Services

Cisco Retail

I often hear in today’s cybersecurity landscape are “intricate,” “daunting,” and “complex.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Dick’s Sporting Goods introduces new Inspire fabric for Calia brand

Retail Dive

A new collection utilizing the fabric, which mirrors spandex but is more lightweight, is aimed squarely at the athleisure shopper.

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Meeting UK demands: Barney’s Farm launches UK website and distribution centre

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In the ever-evolving world of cannabis cultivation, Barney’s Farm has stood out as a beacon of quality and innovation. Renowned for its exceptional strains and pioneering spirit, this company has been a favourite among cannabis enthusiasts for decades.

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Walmart’s EVP of Neighborhood Market is retiring from the company

Retail Dive

Kelvin Buncum, who spent more than 12 years at the retailer, is the latest in a string of top executive departures.

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12 Days of Learning at Cisco

Cisco Retail

Start a new year of tech learning with the experts from Cisco Learning & Certifications.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Stitch Fix, Spotify launch Style Tune Ups

Retail Dive

The retailer is combining music and style preferences to curate outfit recommendations and playlists for customers.

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Too Good To Go launches AI-powered solution to help retailers manage surplus food

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Too Good To Go, the social impact company behind the world’s largest marketplace for surplus food, announces the launch of Too Good To Go Platform. This modular end-to-end surplus food management solution enables grocery retailers, from hypermarkets to convenience stores, to unlock value from excess inventory.

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Klarna adds subscription plan

Retail Dive

With an IPO on the horizon, the BNPL firm is offering customers a subscription service for $7.99 per month.

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How Life-Cycle Services Can Help Drive Business Outcomes

Cisco Retail

For most organizations, the journey to a digital-first business is not yet complete.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio