Retail TouchPoints

OCTOBER 19, 2021

Over the past 18 months, retailers have been working hard to figure out how they can continue to meet and exceed customer demand when it comes to receiving orders, all while thinking about the next thing that will come their way. What many have found is that the ability to localize the last mile is a tremendous competitive advantage, especially as many retailers are beginning to entertain options like 10-minute delivery.

Fulfillment 305

Fulfillment Location Checkout Management 305

Inside Retail

OCTOBER 19, 2021

Gianni Versace CEO, Jonathan Akeroyd, has been appointed as the new CEO and executive director of Burberry, effective April. Akeroyd will succeed Marco Gobbetti, who will step down from the role and leave Burberry by the end of this year. As the group’s new CEO, he will report to chair Gerry Murphy and the board. “Akeroyd is an experienced leader with a strong track record in building global luxury fashion brands and driving profitable growth,” said Murphy.

Department Stores 246

Department Stores Fashion Returns Planning 246

Retail TouchPoints

OCTOBER 19, 2021

Saks Fifth Avenue is reportedly aiming to go public in the first half of 2022 with a targeted valuation of approximately $6 billion , people familiar with the matter told The Wall Street Journal. Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA. Venture capital firm Insight Partners took a minority stake following the split, when Saks’ sales annual sales were $1 billion.

Department Stores 277

Department Stores Planning Marketing ATS 277

Inside Retail

OCTOBER 19, 2021

Litmus Retail Group has partnered with Myer on a physical showroom concept that will enable the department store to display big and bulky products, such as treadmills, e-scooters and stand-up desks, and track how consumers are engaging with them to inform future buying decisions. The concept, which Litmus is calling Virtual Store, is an expansion of the digital retail start-up’s existing partnership with Myer to sell tech and lifestyle products through its Litmus Lab kiosks. .

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Kiosk Department Stores Consumer Fashion 242

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

OCTOBER 19, 2021

Eileen Fisher will reportedly step down as CEO of Eileen Fisher at the beginning of 2022 to focus on design, with the goal of eventually moving away from that role as well, according to WWD. She still plans to remain very involved with the retailer, including continuing to serve as chair of the board, but will step back from day-to-day operations. “I have tried before to let go and it’s just that I’m ready now,” said Fisher in an interview with WWD.

Planning 277

Planning Shopping Store Operations ATS 277

Retail Focus

OCTOBER 19, 2021

Birmingham can boast that it’s home to the world’s largest Primark store but from next week it will have another claim to fame as LEGOLAND Discovery Centre Birmingham opens the doors to the world’s smallest Primark. The LEGO model, which will be situated within the attraction’s Miniland display, is a replica of the city’s 160,000 square foot Primark , which opened in the city 2019.

ATS 212

ATS Fashion Management Shopping 212

Tokinomo

OCTOBER 19, 2021

Marketing is an essential part of any business, especially in the retail industry. If you want customers to hear about your products, then marketing is the answer to your questions. Also, marketing is the one that helps you position your brand and improve the way customers see your brand.

Retail Marketing 201

Retail Marketing Marketing 201

Retail Focus

OCTOBER 19, 2021

Tesco is launching its first checkout-free high street store where shoppers can pick up their groceries and leave without the need for a till. It is the latest retail giant to open a store where checkouts are replaced by high-tech cameras designed to track the items shoppers place in their baskets. The firm’s high street store trial, which it has called GetGo, launches in High Holborn in London on Tuesday.

Checkout 163

Checkout Supermarket Shopping Management 163

Wiser

OCTOBER 19, 2021

Ahh, the age-old problem for your brand—how to win more share of shelf. It’s common knowledge that optimizing shelf space at your top-performing retailers (and edging out the competitors in your category) is a core part of increasing sales. What’s not always common knowledge? That there are easier ways out there to convince stores to give you better placements on the shelf.

Convince Stores 173

Convince Stores Accounting Management Planning 173

Retail Focus

OCTOBER 19, 2021

Laings The Jewellers has unveiled its stunning new-look showroom at Cardiff’s St David’s as it officially relaunches. The expansion project, which has seen the existing showroom more than treble in size to 4,735sq ft, features dedicated diamond and jewellery areas, providing guests with the opportunity to view carefully curated collections in an immersive environment.

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Clienteling Planning Management Location 163

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Management

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. Digital-first retailers like Asos, Farfetch, and Revolve weathered the storm much better than their competitors. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail Focus

OCTOBER 19, 2021

CBRE Investment Management has announced the signing of sports fashion retailer JD Sports in a new flagship store at Lion Walk in Colchester, set to open this October. Lion Walk’s retail offering has continued to grow over the last two years under new management, with a range of major high street brands joining the scheme. Despite the pandemic, the Centre is currently at its highest ever occupancy and footfall, attracting 180,000 customers per week.

ATS 163

ATS Fulfillment Management Fashion 163

Inside Retail

OCTOBER 19, 2021

The fashion industry has been graded on how quickly it is transitioning to a sustainable model and, once again, has been found somewhat wanting. For the first time, Baptist World Aid’s annual Ethical Fashion Report has graded 420 brands individually and collectively – with the industry at large coming in at 33.6 out of 100. The report found that there are strides being made in the industry in terms of customer facing initiatives, such as more companies publishing their supplier lists (41 per cen

Fashion 130

Fashion Planning ATS Accessories 130

Retail Focus

OCTOBER 19, 2021

Sloane Stanley has today announced the entrance of two seasonal pop-ups to King’s Road, Chelsea’s iconic shopping destination. Lotta Camilla Teale , the award-winning figurative oil painter, is showing her first solo in-person art exhibition in a week-long pop-up at 340 King’s Road. Additionally, luxury women’s clothing brand, Guinea , has launched a pop-up at 336 King’s Road for the second year running, and will be in residence until October 24.

Fashion 163

Fashion Apparel Shopping Consumer 163

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 19, 2021

Australia plans to allow companies to ditch physical shareholder meetings and move to gatherings that are completely online, making rules introduced during the Covid-19 pandemic permanent. A bill, which has been criticised by shareholder groups, was introduced in parliament on Wednesday. Under the new rules, companies will be able to hold online meetings if the company’s constitution expressly permits it “provided that members, as a whole, are given reasonable opportunity to particip

Accounting 130

Accounting Planning 130

Retail Wire

OCTOBER 19, 2021

Amazon.com is looking to hire 150,000 workers to help meet demand during the holiday shopping season. The company is promoting starting wages that average $18 an hour, plus $3 more per hour for working nights and weekends. The retail and technology giant is also offering signing bonuses up to $3,000, depending on the location.

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Promotions Location Shopping 130

Inside Retail

OCTOBER 19, 2021

Hiring casuals may seem like a quick and convenient option to fill a void in the workplace, as the process has all the perks of reduced payroll admin, but with less risk of an unfair dismissal claim. After all, casuals don’t accrue leave entitlements such as annual leave, personal and carer’s leave. Sounds simple enough? Not so fast. Casuals may appear like an easy solution, but many employers forget that casual workers are entitled to benefits and workplace rights.

Payment Services 130

Payment Services Finance Management 130

Retail Wire

OCTOBER 19, 2021

The American Apparel & Footwear Association has called on the federal government to end tariffs to help offset rising freight costs. The group, which represents clothing and footwear retailers, has said that the Biden administration’s announcement that the Ports of Los Angeles and Long Beach will remain open 24/7 is just a bandaid on a much larger systemic problem.

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Apparel 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 19, 2021

Amazon.com Inc and Ikea are among commercial users of container shipping that will opt for zero-carbon marine fuels by 2040 in a new initiative aimed at speeding up decarbonisation in the maritime sector, executives said on Tuesday. With about 90% of world trade transported by sea, global shipping accounts for nearly 3% of the world’s CO2 emissions and the sector is under growing scrutiny to become cleaner.

Shipping 130

Shipping Accounting Management ATS 130

Retail Wire

OCTOBER 19, 2021

Corporate information technology budgets are forecast to grow 3.6 percent in 2022, the biggest one year increase in more than 10 years, according to research by Gartner. Fifty-one percent of IT executives said their companies will invest in business intelligence and data analytics technologies and 48 percent will increase spending on the cloud.

ATS 130

ATS 130

Inside Retail

OCTOBER 19, 2021

Australian grocery retailer Harris Farm Markets is introducing a new food waste initiative at its stores which will see perishable food items, that would otherwise have been thrown out, upcycled into premium products. The Re-purposeful Picks range will see fruit blitzed into smoothies, bread turned into breadcrumbs and vegetables used as toppings on pizzas, extending the shelf life of the original product by up to two months.

Marketing 130

Marketing Supermarket Management ATS 130

Cisco Retail

OCTOBER 19, 2021

On a typically cool June 10, 2019, in San Diego, CA, we introduced a transformation in our network engineering certifications, with software, automation, and security woven throughout. We also announced a brand-new set of DevNet certifications that focused on a software-first approach to Cisco’s products and technologies. We had an Associate-level certification, various Specialist-level certifications, and a Professional-level certification.

ATS 145

ATS 145

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

OCTOBER 19, 2021

Rent the Runway is aiming for a valuation of nearly $1.3 billion in its US initial public offering, as the fashion rental company looks to cash in on the rising interest in pre-owned clothing. The company, founded in 2009, lets users rent and shop second-hand clothes and accessories such as handbags and jewelry in over 18,000 styles from more than 750 designer brands.

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Fashion Jewelry Accessories Shopping 130

Cisco Retail

OCTOBER 19, 2021

Part 3: Enhanced Application Experience with Cisco AppQoE. As enterprise application data traverses WAN networks, the data can encounter congestion and packet losses that result in increasing latencies, resulting in sub-optimal experience for the workforce and machine-to-machine communications. My previous blog post illustrated how Cisco Software-Defined WAN (SD-WAN), with advanced Application-Aware Routing based on network and application health telemetry, provides intelligent path selection an

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Location Management ATS 142

Dezeen

OCTOBER 19, 2021

Danish studio Norm Architects has designed a flagship bookstore for distributor New Mags that features stone plinths and pivoting wooden walls. Norm Architects looked to classic libraries for inspiration for the project, which was commissioned by a Scandinavian distributor of coffee table books. Wooden shelves and stone plinths are used to display books in the New Mags store.

Location 136

Location Management Shopping Marketing 136

Cisco Retail

OCTOBER 19, 2021

The connections your customers build with your brand are largely tied to how they interact with your organization digitally. Customer experiences derived through these engagements have never been more important than now. Nearly a third (32%) of customers stated they would stop interacting with a brand they loved after one bad app experience, 1 and a recent Forbes study found that 83% of executives surveyed faced moderate to severe risks to their revenue and market share because of unimproved cus

Customer Experience 138

Customer Experience Management Marketing ATS 138

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

OCTOBER 19, 2021

Many American offices are still laid out in essentially the same way they were 50 years ago. Many companies are coming to grips with the fact that their office spaces simply no longer fit with the way work gets done today. That has led to the creation of more flexible workspaces and those designed to incorporate both on-site and remote workers. Some companies have repurposed their spaces from 70 percent for individuals and 30 percent for collaborative work to the 30/70.

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Cisco Retail

OCTOBER 19, 2021

When I was learning to write Python, I did a lot of pair programming. Pair programming is where two engineers/developers work using only one machine – taking it in turns to write code (often coding every 15 minutes and swapping over). This technique is awesome for learning from each other. As our team members are now all working from home and in different time zones, collaboration has become a lot more challenging.

ATS 131

ATS 131

Retail Wire

OCTOBER 19, 2021

Procter & Gamble reported a four percent decrease in profits during the quarter ending September 30, despite seeing sales increase five percent. The company pointed to higher commodity and supply chain costs as the reasons and cautioned that it expected the situation to remain unresolved in the near term. The consumer goods giant said it would raise prices going forward to protect margins.

Consumer 100

Consumer 100

Talking Retail

OCTOBER 19, 2021

Nestlé Confectionery is launching a limited edition caramelised biscuit variant for its KitKat brand. The variant consists of crisp wafer and chocolate “enhanced” with caramel, cinnamon and spices, available in multi-packs of nine two-finger bars (£1.50). Alicia Gardner, assistant brand manager for KitKat, said: “With its warming spiced caramel flavour, our newest two-finger KitKat is.

Brand Management 122

Brand Management Management ATS 122

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience