Retail TouchPoints

JANUARY 20, 2023

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Kroger recently deployed a variety of Google Cloud data analytics, AI and ML tools, designed to empower store leaders and associates to make real-time operational decisions and deliver a better shopping experience for shoppers.

Management 306

Management Shopping ATS 306

Retail Focus

JANUARY 20, 2023

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. Covering 2,500 square feet of trading space, the new store will serve as a beauty shopping destination, tailored to customers’ needs and staffed by a team of Space NK experts.

Location 290

Location Beauty and Health Customer Experience Shopping 290

Retail TouchPoints

JANUARY 20, 2023

Google parent company Alphabet is following in the footsteps of fellow tech giants Amazon and Microsoft in making the “difficult decision” to lay off approximately 12,000 employees, according to a letter from CEO Sundar Pichai sent to employees on Jan. 20, 2022. Titled A Difficult Decision to set us up for the Future , Pichai — who leads both Google and Alphabet — said in his email that employees in the U.S. who were affected by the layoffs had already been notified.

Planning 305

Planning Marketing 305

Retail Focus

JANUARY 20, 2023

Louis Vuitton has launched a brand-new collection with world renowned artist Yayoi Kusama. To celebrate the launch in a standout way, Louis Vuitton has projected a colourful, moving Yayoi Kusama polka dot design onto the façade of Harrods; the first brand ever to do this. Running from 6 th January – 13 th February, Kusama’s mesmerising, multicoloured, and immersive, vision will inhabit the iconic department store.

Department Stores 264

Department Stores Fashion Planning ATS 264

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

JANUARY 20, 2023

A designer handbag probably isn’t the first thing that comes to mind as a vehicle for making the world a better place, but Stacey Boyd, Founder and CEO of the luxury ecommerce site Olivela , is out to prove that’s exactly what it can be. The site sells the same luxury goods you’ll find on NET-A-PORTER or Farfetch , at the same prices, except on Olivela 20% of the net proceeds goes to one of the site’s more than 25 cause partners.

Fashion 279

Fashion Checkout Marketing Shopping 279

Inside Retail

JANUARY 20, 2023

From launching his eponymous underwear brand, Davenport, in 1987, to distributing Calvin Klein in Australia, to growing a global compression sportswear business, 2XU , Clyde Davenport has had a very successful retail career. And it’s not over yet. He recently reunited with a former colleague from 2XU to launch a new business. TheRY, which stands for The Reason Why, specialises in compressional apparel for pregnant women.

Advertising 130

Advertising Apparel Marketing Accounting 130

Retail Wire

JANUARY 20, 2023

Nordstrom has lowered its sales and profit outlook for 2022 following a decline of 1.7 percent in the chain’s net sales for the last nine weeks of 2022. Nordstrom Rack, the retailer’s off-price business, saw sales fall 7.6 percent during the same period. “The holiday season was highly promotional, and sales were softer than pre-pandemic levels,” said CEO Erik Nordstrom.

Promotions 130

Promotions 130

Retail TouchPoints

JANUARY 20, 2023

Hosting a kid’s birthday party at a home improvement retailer might seem like the actions of a particularly clueless sitcom dad, but it’s about to become a reality — and a fun one at that. Lowe’s will pilot Build A Birthday, an immersive environment where young do-it-yourselfers can celebrate with their family and friends, in 10 stores around the country.

ATS 278

ATS Promotions Marketing Store Operations 278

Retail Wire

JANUARY 20, 2023

Wayfair cut five percent of its workforce in August and now plans to announce another round of layoffs as early as today after sales fell 13 percent for the first nine months of 2022 compared to a year earlier. Niraj Shah, the furniture retailer’s CEO, in November told analysts that more cuts would be coming. “We decided to be very aggressive around making sure that we’re not carrying any excess costs that forces to either drive up retails or not have the profit profile we want to have,” h

Planning 130

Planning 130

Retail TouchPoints

JANUARY 20, 2023

Wayfair is advancing its plan to right-size its cost structure, with the goal of $1.4 billion in annualized cost savings by laying off an additional 1,750 employees, which represents 10% of its global workforce as of Dec. 21, 2022. Approximately 1,200 of the affected workers will be part of the corporate team, which is being cut by 18%. The changes are designed to eliminate management layers to help the retailer become more agile.

Returns 278

Returns Planning Marketing Management 278

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Retail Wire

JANUARY 20, 2023

A report by Consumer Intelligence Research Partners (CIRP) claims that Amazon.com has lost Prime subscribers since last July. Amazon spokesperson Maggie Sivon said, “Just because an analyst firm reports something doesn’t make it true or fact, and in this case, the research is not accurate. Prime membership continues to grow as the value members receive continues to increase.

Consumer 130

Consumer 130

Retail TouchPoints

JANUARY 20, 2023

Levi Strauss & Co. (LS&Co) has named Jason Gowans to the new post of SVP and Chief Digital Officer, effective Feb. 6, 2023. He will report to LS&Co President Michelle Gass and be responsible for engineering, data, AI and digital product management, spearheading efforts for both ecommerce and the digital go-to-market. Jason Gowans Gowans spent the past 10 years at Nordstrom in a variety of marketing, data science and digital roles, most recently as SVP of Digital Commerce, leading the

Consumer 276

Consumer Marketing Management ATS 276

Retail Dive

JANUARY 20, 2023

The retailer’s 630,000-square-foot Shepherdsville location is now listed as available for lease starting July 1.

Planning 122

Planning Location 122

Retail TouchPoints

JANUARY 20, 2023

Amazon is ending its long-running charitable giving program AmazonSmile , saying that after a decade in operation it has not created “the impact that we had originally hoped.” Instead, the company said it plans to pursue and invest in “other areas where we’ve seen we can make meaningful change.” The news was announced to Amazon customers via email and in a blog post on Jan. 18, 2022.

Planning 162

Planning ATS Marketing 162

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Management

Retail Dive

JANUARY 20, 2023

The distressed retailer has until March 13 to regain Nasdaq listing compliance by submitting the financial report.

116

116

Hunton Andrews Kurth

JANUARY 20, 2023

On January 3, 2023, an Illinois state court entered a preliminary approval order for a settlement of nearly $300,000 in a class action lawsuit against Whole Foods for claims that the company violated the Illinois Biometric Information Privacy Act (“BIPA”). The plaintiffs alleged that Whole Foods unlawfully collected voiceprints from employees who worked at the company’s distribution centers.

ATS 106

ATS 106

Retail Dive

JANUARY 20, 2023

But the retailer's seasonal results reflect margin consistency, and its focus on inventory management could pay off, some analysts say.

Inventory Management 111

Inventory Management Management 111

Retail Wire

JANUARY 20, 2023

The yield of citrus fruits coming from farms in Florida has been dramatically reduced as a result of two hurricanes, citrus disease and an unexpected freeze. Less than half of last year’s crop, which itself was a poor year, is expected to be picked this year. That has led to a substantial increase in prices.

100

100

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Fulfillment

Retail Dive

JANUARY 20, 2023

The layoffs affect almost 4% of the luxury retailer’s workforce, which had more than doubled since it separated from the brick-and-mortar operations.

111

111

Retail Wire

JANUARY 20, 2023

Amazon.com is allowing its lease on an office tower near its headquarters in downtown Seattle to expire in April. It marks only the second time that the company has allowed that to happen. Amazon has recently announced 18,000 job cuts, including 1,852 people in Seattle and another 448 in Bellevue, WA.

100

100

Retail Dive

JANUARY 20, 2023

The staff reductions, representing 10% of the company’s global workforce, mark the second round of layoffs at the retailer in less than six months.

ATS 105

ATS 105

Retail Wire

JANUARY 20, 2023

A regional director of the National Labor Relations Board’s office in Tampa, FL, said that Starbucks managers at a store in Estero engaged in unlawful threats and retaliation against workers in the lead-up to a union election at the store. The actions were so egregious, according to the NLRB, that the agency may require Starbucks to recognize and bargain with Starbucks United despite the election having gone in the favor of the employer.

Management 100

Management ATS 100

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

JANUARY 20, 2023

The e-commerce giant is ending its AmazonSmile program after a decade and the styling service is seeking out CEO applicants via social media.

98

98

Retail Wire

JANUARY 20, 2023

The Federal Trade Commission is proposing a new rule that would eliminate the use of non-compete agreements in most employment contracts. The agency contends that such agreements drive down the incomes of all workers and not just those who have agreed to such clauses as terms of employment. Research shows that women and people of color are more adversely affected by such contracts.

100

100

Talking Retail

JANUARY 20, 2023

The Morrisons Daily franchise is continuing its expansion with two Nisa Local stores in Luton switching groups. The two Bedfordshire shops, known as Molly’s Stores, have been with Nisa for 15 years. One, in St Dominic’s Square, has already switched to Morrisons Daily, while the second, in Ravenshill Way, is set to do so in.

Shopping 98

Shopping ATS 98

Retail Wire

JANUARY 20, 2023

Fast-food and quick-serve restaurant chains including Chipotle, White Castle and Wing Zone have put robots to work in their kitchens to serve customers food. “The tide has turned, this is no longer a question of are robotics coming to the industry,” said Jake Brewer, chief strategy officer at Miso Robotics. “It’s a foregone conclusion. The question is at what pace and in what form.

ATS 100

ATS 100

Advertiser: ZoomInfo

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Marketing

VMS

JANUARY 20, 2023

Successful retailers recognize the importance of delivering retail environments that enhance the experience for their customers. With so many options and channels available to shoppers today, a focus on optimizing the brick-and-mortar experience has become a greater priority for retailers and designers. Efforts to enhance that physical and personal shopping experience walk a fine line between trendy and traditional.

Apparel 98

Apparel Specialty Retailers Shopping Fulfillment 98

Independent Retailer

JANUARY 20, 2023

Sourcing closeout and liquidation wholesale suppliers is a great way for retailers to purchase merchandise on a budget. Many of these companies get their products from retailers that are going out of business, from unwanted customer returns, or shelf pulls — ultimately offering you the best deal for these cheaply-sourced items. What Are Wholesale Liquidators?

Beauty and Health 98

Beauty and Health Wholesale Accessories Returns 98

VMS

JANUARY 20, 2023

EPISODE SUMMARY Amber Bazdar is a retail design maven who helps bring the story of Timberland, a VF Company, to life in stores. She explains that Timberland is more than a story about a factory that once was or the iconic yellow boot. It’s about feeling like you can handle whatever is being thrown at you. It’s about being bold. Host David Kepron and Bazdar talk about Timberland, store design, visual merchandising and making great experiences.

Visual Merchandising 92

Visual Merchandising Customer Experience Fashion Fulfillment 92

A1 Retail

JANUARY 20, 2023

The countdown is on for acclaimed bar and restaurant, The Botanist, to open its doors at The Glass Works square in Barnsley. Cocktail lovers will be able to get their hands on the venue’s famous innovative drinks from Monday 27 th February, when the venue is set to welcome in guests for the first time. An eagerly anticipated new bar and restaurant for locals, Barnsley’s winers and diners can look forward to The Botanist’s world-class cocktails, extensive craft beer offering and signature hanging

Outdoor 59

Outdoor Shopping ATS 59

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