Retail TouchPoints

MARCH 23, 2022

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. Revenues were up 5% YoY in the company’s fiscal Q3, which ended Feb. 28, 2022, led by 15% growth in sales across the company’s owned digital and physical operations, referred to as Nike DIRECT.

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Planning Wholesale Sporting Goods Accounting 289

Inside Retail

MARCH 23, 2022

Amazon Australia has launched a new mental health support benefit for its employees and their families, providing life coaching and mindfulness resources for holistic mental wellbeing. Research commissioned by Amazon Australia found that nearly 95 per cent of its workers expect a workplace support service that promotes their mental and physical wellbeing.

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Promotions 264

Retail TouchPoints

MARCH 23, 2022

The concept of interior design dates back over 3,000 years to the practice of feng shui, utilizing design styles within our space to add mental clarity and overall comfortability to our day-to-day living. However, with technological and general human advancements and the amount of time spent indoors rising, interior design and the way we interact with our space are evolving at a rapid rate.

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Consumer Fulfillment Customer Experience Planning 264

Inside Retail

MARCH 23, 2022

American burger chain company Five Guys will open its second Australian outlet in the heart of Sydney’s CBD this year. According to the brand, it has garnered widespread popularity and acceptance by the Sydney community since opening its first outlet in Penrith. The menu includes American favourites such as burgers, hot dogs, hand-cut fries, grilled cheese sandwiches, milkshakes, and customisable toppings. .

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Boutique Location 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MARCH 23, 2022

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate behemoth or just starting in the founder’s garage, they’re all in an open environment with equal access to consumers. But in the world of brick-and-mortar, access and entry are still big challenges. Some property owners have strict requirements for new tenants, which makes it difficult for smaller businesses to break into physical retail.

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Shipping Consumer Outdoor Marketing 263

Inside Retail

MARCH 23, 2022

Global appliance retailer Dyson has opened an immersive demo space for its products in Sydney. The new store boasts large demonstration zones and displays that show how Dyson technologies offer solutions to real-world problems. A ‘wall of debris’ that can be strewn on the floor in order to be vacuumed, air quality demos that show live AQ data, and a beauty lab that assesses shopper’s hair health are all part of the store’s offerings.

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Beauty and Health Consumer 246

Retail Wire

MARCH 23, 2022

Macy’s is expanding the number of department stores it operates with Backstage shops by 26. The off-price store within the store will measure from 11,000 to 18,000-square-feet depending on the location.

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Shopping Department Stores Location 189

Retail TouchPoints

MARCH 23, 2022

Bed Bath & Beyond sold the Christmas Tree Shops (CTS) retail brand, along with other non-core assets, in Nov. 2020 for a total of $250 million. To prepare its systems for a busy 2021 holiday season, CTS had to achieve technology independence and upgrade its hybrid cloud operations. “We had a mix of legacy, off-the-shelf, and self-developed systems at the time — some of those systems served our needs well, others less so,” said Chris Corbin, VP of Enterprise Systems at Christmas Tree Shops in

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Shopping Finance ATS 260

Intelligence Node

MARCH 23, 2022

Long gone are the days when the fashion executive could set her product lines seasons in advance of a debut with shoppers. The trend towards individual expression fueled by social media combined with a couple of decades of priming by fast fashion brands has led us to a ravenous appetite for dynamism. The legacy seasonal […]. The post Digital Trend Foresights: Listening to Signals Left Behind by Shoppers & Competitors appeared first on Blog.

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Fast Fashion Fashion Retail Trends 180

Retail TouchPoints

MARCH 23, 2022

Demonstrating a high level of confidence in its “off-price and on-trend” Backstage concept, Macy’s will add 37 of the shop-in-shops across the country this spring. The retailer will kick off the expansion with its State Street Chicago flagship store on April 9, 2022 and add the retailer’s iconic New York City Herald Square store in May. Macy’s currently operates Backstage shops in nearly 300 stores nationwide, as well as two freestanding Backstage stores in Dallas and three Market by Macy’s site

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Shopping Payment Services Apparel Fashion 255

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MARCH 23, 2022

Indoor active entertainment company Bounce has acquired competitor Latitude in a bid to double its footprint in shopping malls. The indoor trampolining destination offers a wide range of activities for all age groups. Bounce co-founder and CEO Simon McNamara said the company is ramping up its local acquisition plans and expanding in particular to NSW.

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Location Returns Planning Management 130

Retail Wire

MARCH 23, 2022

Adidas has launched a new program designed to recruit more than 50,000 student athletes to participate across 23 sports as paid spokespersons for the brand. The company is phasing in the program over the next year starting with historically Black colleges and universities and schools in Power Five conferences.

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Inside Retail

MARCH 23, 2022

In 2020, health and wellness business GoodnessMe launched its online marketplace, offering Australians a range of healthy, nutritious food and organic beauty products from the comfort of their own home. By the end of 2021, the business had grown 600 per cent despite supply chain and logistic issues, propped up by its nutritionist-backed product range and the changing demands of Australian customers.

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Beauty and Health Supermarket Marketing Shopping 130

Retail Wire

MARCH 23, 2022

Baristas at a Starbucks in Seattle voted eight to zero to be represented by the Starbucks Workers United union. The vote for the union in Starbucks’ hometown gives it a high profile victory in its push to organize the coffee giant’s workforce. The Seattle store makes seven to this point that have unionized, with 149 other locations yet to vote.

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Location ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MARCH 23, 2022

The increased cost of freight and raw materials are driving up prices at Rip Curl and Oboz, where consumers in some markets could soon pay more for items such as wetsuits and hiking boots than they did a few months ago. “All companies are facing margin pressure at the moment, and we’re certainly not immune from some of those pressures, whether they be freight or input costs,” Michael Daly, chief executive of KMD Brands, which owns Rip Curl and Oboz along with Kathmandu, said at an investor brief

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Outdoor Net Profit Wholesale Marketing 130

Retail Wire

MARCH 23, 2022

Customers looking to deal with rising gas prices can now choose to buy fuel now and pay for it later at Chevron and Texaco. The two chains are now offering customers the option to pay for gas purchases over six weeks. Purchases that are paid on time are interest free.

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ATS 130

Inside Retail

MARCH 23, 2022

The past few years of the pandemic has changed the landscape for industrial which has been a beneficiary from the boom in online trading as e-commerce tailwinds continually fuel greater demand. This has had massive implications on the need for industrial real estate, with observers seeing record tenancies from logistics firms and retailers alike. Many of them are making investments into the additional distribution space to cater for last-mile fulfilment as well as to house extra inventory to pro

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Fulfillment Inventory Management Returns Location 130

Cisco Retail

MARCH 23, 2022

Migration of Cisco DNA Premier to Cisco DNA Expansion. Cisco officially announced the end-of-sale and end-of-life for the Cisco DNA Premier subscription PIDs for Switching and Wireless earlier this month (March 9, 2022). We made this decision because DNA Premier had some limitations, specifically the limited availability of license options and quantities.

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Location ATS 137

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MARCH 23, 2022

The pandemic assisted in creating the evolution of many new trends. The rise of the workplace influencer is one of these, and like a lot of pandemic ‘epiphanies’, it has been simmering at the surface for some time. The workplace influencer is not like the social media influencer with their hoards of followers. There are similarities, but the breeds are different.

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Management Accounting Employee Engagement ATS 130

Retail Wire

MARCH 23, 2022

Ryan Cohen, chairman of GameStop, has acquired 100,000 more shares of the company’s stock and now owns 11.9 percent of the business. GameStop last week reported an unexpected loss despite generating revenues that topped Wall Street’s expectations.

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Inside Retail

MARCH 23, 2022

Chinese fashion company Lanvin Group is set to list on the New York Stock Exchange via a special purpose acquisition company (SPAC), in a deal valuing the business at up to US$1.9 billion. Besides its namesake label, Shanghai-based Lanvin Group, formerly known as Fosun Fashion Group, also manages Italian luxury shoemaker Sergio Rossi, Austrian skin wear label Wolford, US womenswear brand St John Knits, and high-end Italian menswear label Caruso.

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ATS Fashion Accounting Point of Sale 130

Retail Wire

MARCH 23, 2022

Canadians are continuing to spend big despite rapidly rising prices for food, fuel and other goods. “Canadians have solid balance sheets, they’ve racked up ample savings and, for the most part, confidence is holding up,” said Rannella Billy-Ochieng, an economist at RBC Economics.

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Shopping ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

MARCH 23, 2022

Even though half a million users have left the platform in the past three months, Facebook remains one of the biggest social media platforms in the market. It offers unparalleled opportunities for small businesses to communicate with existing and potential customers with 1.929 million daily active users. But with anything in the social media space, rivals will continue to release new features, functions and offerings in a bid to drive more users away from players like Facebook.

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Marketing Advertising Planning Location 130

Retail Wire

MARCH 23, 2022

Rising costs associated with digital advertising and the need to find more consumer touchpoints are leading direct-to-consumer brands to open physical locations. DTC brands opening stores quickly find out, however, that running a retail location is distinctly different than operating online.

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Consumer Advertising Location 100

Retail Dive

MARCH 23, 2022

The retailer brought in Boston Consultancy Group in 2019, when sales were in a tailspin. The firm says it has been underpaid for much of the time since.

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Cisco Retail

MARCH 23, 2022

In times of crisis, we at Cisco come together and question how we can help those most in need. This unifying motion in our culture reflects the generous spirit of our people and a set of reflexes we have developed over time by conscious attention and intention to make a positive impact in the world. As a company, we’ve been focused on navigating the complex and rapidly escalating war in Ukraine, while determining the most impactful ways to care for our people on the ground and those affected by

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Promotions Accounting ATS Planning 105

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

MARCH 23, 2022

The effort allows any eligible student athlete at an Adidas-partnered NCAA Division I university to become a paid affiliate brand ambassador.

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ATS 125

Hyken

MARCH 23, 2022

I recently received a note from my friend and Shepard Letter subscriber, Michael Staenberg. He commented on the recent Never, Never, Never Be Late article and sent a list of what he referred to as Things that Require Zero Talent. At the top of the list was being on time. . I’ve seen lists like this before. They include being on time, having a good work ethic and a positive attitude, doing more than expected, and more. .

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ATS 104

Cisco Retail

MARCH 23, 2022

You have probably heard about the old adage “Correlation does not imply causation”. This idea that one cannot deduce a causal relationship between two events merely because they occur in association has a cool latin name: cum hoc ergo propter hoc (“with this, therefore because of this”), which hints at the fact that this adage is even older than you might think.

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ATS 101

Retail Dive

MARCH 23, 2022

Among others, Mattress Firm filed for an IPO back in January and Kimberly-Clark took a majority stake in DTC period brand Thinx in February.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience