Fri.Feb 25, 2022

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Why Retailers and Social Networks are Saying ‘Full Stream Ahead!’

Retail TouchPoints

Online is becoming a main vehicle for purchases, and forward thinking businesses are already finding ways to seamlessly integrate their in-store and virtual experiences. In today’s world brands need to be omnipresent, having digital footprints across several channels. It’s the only way to reel in younger generations whose buying power will only increase.

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Labor organizer arrested at Amazon warehouse

Retail Wire

Christian Smalls, a former employee and labor organizer at Amazon/com’s warehouse in Staten Island, NY, was arrested on Wednesday at the facility after being accused of trespassing while delivering sandwiches to employees. Mr. Smalls was charged after Amazon claimed he had “repeatedly trespassed despite multiple warnings.

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b8ta Ends U.S. Operations but the Experiential Trailblazer Leaves Multiple Lessons for Other Retailers

Retail TouchPoints

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. 18, 2022, according to the company website. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It was an amazing seven years, and we are incredibly thankful to our employees, investors, partners, and shoppers,” said b8ta in a message to its U.S. community.

Shopping 306
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Wayfair expects spending to moderate as consumers return to stores

Retail Wire

Niraj Shah, CEO of Wayfair, expects that online sales will moderate as inflation takes a bite out of disposable income and consumers return to stores to shop following the lifting of COVID-19 restrictions.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Nordstrom Issues Supplier Mandate for RFID Tagging

Retail TouchPoints

Nordstrom has joined other retailers in mandating the application of RFID tags to the products it sells in its stores. The company’s directive to its suppliers includes RFID ticketed products for all of its channels, including Nordstrom, Nordstrom CA, Nordstrom Rack and Nordstrom Rack CA. RFID-ticketed products are not yet required for drop-ship suppliers.

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Nearly 90 percent of Americans are worried about rising prices

Retail Wire

Almost 90 percent of all adults in the U.S. are concerned about inflation, according to a Momentive survey conducted for The New York Times. The survey was fielded prior to Russia’s invasion of Ukraine, which has led to a spike in energy prices. Three-quarters of those surveyed rated the economy as fair or poor. “People just hate inflation,” said Michael R.

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Q&A on the MITRE D3FEND Framework

Cisco Retail

Everyone in the security community is familiar with the ATT&CK framework developed by MITRE. ATT&CK, which stands for Adversary, Tactics, Techniques, and Common Knowledge, is a comprehensive knowledge base of adversary behaviors used by threat actors across the threat lifecycle. While ATT&CK takes on the perspective of the adversary, there was no documented set of defensive countermeasures, until now. .

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Bath & Body Works CEO Meslow to Step Down, Citing Health Reasons

Retail TouchPoints

Leaving his role at Bath & Body Works CEO Andrew Meslow announced this week that his departure would be finalized on May 12, 2022. Chair of the Board of Directors Sarah E. Nash has been appointed as Executive Chair, effective immediately, and upon Meslow’s departure Nash will take on the role of Interim CEO. The board will begin a national search for a permanent CEO.

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The Future of Work Part 5: Reimage the IT Experience of Managing Networks

Cisco Retail

Part 5 of the 6-part Future of Work Networking Series : Reimagine the IT Experience. So far in this Future of Work series, I’ve addressed reimagining connectivity, mobility, security, and IoT in smart buildings. There remains an overarching theme that touches on all these topics—reimagining how IT manages the enterprise network and beyond to branches, cloud, and internet-connected applications.

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Gift Card Association Promotes PSA Warning Consumers About Fraud Dangers

Retail TouchPoints

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. At the beginning of the 2021 holiday shopping season, gift-card purchases experienced a surge in demand.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Cisco Network: The Superhighway of Super Bowl LVI & SoFi Stadium

Cisco Retail

The size and scope of Super Bowl LVI is undeniable. Well over 100 million viewers around the world, 70,000+ fans in SoFi Stadium, media from across the globe, a historic half-time musical performance, and two teams competing to be named Super Bowl LVI champions. What is also undeniable is the scope and scale of the Cisco converged network infrastructure at SoFi Stadium that played a critical role in the success of Super Bowl LVI.

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And then there were only four Kmarts

Retail Wire

There are currently only four Kmart stores in operation — two in New Jersey, one on Long Island and another in Miami. The retailer, which once operated 2,400 stores, lost out to Walmart and variety of other rivals as it was consistently mismanaged over the years.

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Nike moves away from Foot Locker in shift to DTC

Retail Dive

Nike made up 75% of Foot Locker's purchases in 2020, a number that is poised to decline significantly this year. Comps may drop 10% in 2022 as a result.

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Beyond Meat’s forecast disappoints Wall Street

Retail Wire

Beyond Meat expects to generate sales between $560 million and $620 million this year. That falls short of the $637.3 million expected by analysts. The company is coming off a 2021 in which plant-based meat category sales fell 0.4 percent. “We experienced intense increased competition during the period when the size of the prize did not expand,” said Ethan Brown, Beyond Meat CEO.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Cisco Point of View on: NextGen Broadcasting

Cisco Retail

Broadcasting transition to IP. No two letters have been talked about more in broadcast over the last decade, and even more so in the last two years. Broadcast entities that have traditionally relied on more monolithic, purpose-built systems continue their shift towards more IP-based solutions. One of the main benefits of having an IP-based production infrastructure is that it comes with endless connectivity options.

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Giant and Martin’s drop online pickup fee, eliminate minimum order

Retail Wire

The Giant Company wants customers to use its online grocery pickup service and has done away with its fee in an effort to drive usage. The grocer’s Giant and Martin’s businesses have also eliminated an order minimum to use the service. “With today’s customers having more choices than ever before, it’s critical that we continue taking steps to differentiate our online shopping experience,” Matt Simon, vice president of brand experience at The Giant Company, said in a statement.

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Lidl becomes first UK retailer to convert all cotton staff uniforms to Fairtrade

Retail Times

Lidl GB has announced that it will be the first UK retailer to convert all its cotton staff uniforms to Fairtrade, the independent, third-party certification that partners with farmers and workers to negotiate better prices, decent working conditions, and a fairer deal overall.

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Inflation hasn’t brought big changes in shopping behavior yet

Retail Wire

Top executives in retail and consumer packaged goods companies said that consumers have yet to make any dramatic shifts in purchasing behavior even as prices have continued to rise. How consumers will react if prices climb higher, a likelihood with Russia’s invasion of Ukraine driving up the cost of fuel, remains to be seen.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Weekly Closeout: Fanatics acquires Mitchell & Ness and Brooks tops $1B in revenue

Retail Dive

The sports merchandise retailer — with Jay-Z, Meek Mill and others — snapped up the lifestyle brand, while the running company hit record highs.

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Diversifying our Partner Ecosystem – Building an Inclusive Partner Organization

Cisco Retail

As we wrap up Black History Month in the US, it’s a great time to celebrate the progress we’ve made together with the African American leaders who came before us. It also represents an opportunity to focus on cultural awareness and actions needed to develop future African American leaders to create a better future for everyone. I am honored to work for a company with the vision to focus on corporate social responsibility for many years.

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Shipt expands nationwide reach by adding Walgreens and 7-Eleven

Retail Dive

Bringing on the two chains increases the number of retail locations where the Target-owned delivery company's service is available by more than 40%.

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Russia Unleashes on Ukraine. Now What?

LS Retail

©iStock/GOCMEN Global supply chains and growth had been broadly recovering from the pandemic, but now all that’s in doubt, given the stricter sanctions and other punitive measures against Russia that are in the offing. Now what? The World Bank and International Monetary Fund said on Thursday, 2/24/22, they were working to keep their remaining employees in Ukraine safe amid a Russian invasion while the institutions' leaders said the conflict was greatly raising economic risk in the region.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Russia's invasion of Ukraine throws another wrench into supply chains

Retail Dive

Carriers are halting operations and suppliers are at risk. War is "a worst-case scenario," one analyst said.

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Meet the top Q4 MuleSoft Community Contributors

Mulesoft

We’ve completed another fantastic quarter for the MuleSoft Community. As we recapped 2021 in our last blog, we wanted to take the opportunity to highlight some of the great content contributed by the MuleSoft Community throughout our last quarter of 2021. We’ve put together a roundup of the best blogs, YouTube videos, social influencers, and […].

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Kimberly-Clark acquires majority stake in Thinx

Retail Dive

The maker of Kotex and Kleenex made an initial minority investment into the DTC period underwear brand back in 2019.

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Delivery and returns options crucial to brand loyalty in 2022, PFS research reveals

A1 Retail

In the face of rapidly rising customer expectations around cost and convenience, delivery and returns options have never been more crucial to brand loyalty, new PFS research has revealed. In fact, when looking at achieving the ideal online shopping experience in 2022, free delivery/shipping is no.1 on consumer’s wish lists for a great online experience (66%).

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Target grocery is now listed on DoorDash's app

Retail Dive

The non-partner listing mirrors a similar strategy by Instacart and highlights DoorDash's aggressive push into grocery.

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Doddle appoints Bob Black as deputy chairman

Retail Times

Global e-commerce technology provider Doddle has appointed a Deputy Chairman with extensive experience in the cross border e-commerce, supply chain and logistics sector. Bob Black takes up the role with immediate effect with a remit to support the business as it continues its successful growth strategy, powering out-of-home delivery and returns for carriers and retailers.

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Target to add new options for curbside pickup

Mass Relators

MINNEAPOLIS – Target Corp. this week revealed plans for upgrading its curbside pickup service – including merchandise returns and the opportunity to pick up a Starbucks coffee — at select locations, starting in the fall. The company also will introduce “backup item” functionality to additional product categories, adding beauty and household essentials to a feature that lets shoppers designate secondary backup items for their Drive Up and Order Pickup orders, in the event their first-choice

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Burlington to Open 27,726-Square-Foot Store at Stratford Crossing in Metro Chicago

Shopping Center

Bloomingdale, Ill. — Burlington has signed a lease to open a 27,726-square-foot store at Stratford Crossing in Bloomingdale, about 27 miles from Chicago. Burlington will be the ninth anchor tenant to join the 385,000-square-foot shopping center, which is home to… The post Burlington to Open 27,726-Square-Foot Store at Stratford Crossing in Metro Chicago appeared first on Shopping Center Business.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio