Retail TouchPoints
DECEMBER 2, 2021
Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has skyrocketed — igniting more conversations around mental health. Subsequently, the term “neurodiversity” has sprung up in multiple conversations surrounding the way we interact with our environments. Neurodiversity celebrates the differences in how people’s brains take in and process information.
Inside Retail
DECEMBER 2, 2021
It’s been a rough two years for many of us and to cap it off, this year’s festive season has its own unique challenges, thanks to delivery delays due to Covid and the emotional toll of being apart from family and loved ones after an extended period of time. In a new report from Emarsys, All I Want for Christmas , 1000 Australian consumers shared their concerns about shopping for gifts this year.
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Retail TouchPoints
DECEMBER 2, 2021
Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021. The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. The new store openings will help Dollar General maintain its momentum.
Inside Retail
DECEMBER 2, 2021
National Retail Association chief executive Dominique Lamb has joined the Australian Booksellers Association to call on the Victorian Government to step up on customer abuse. Lamb said that threatening behaviour toward retail staff in Victoria had grown 85 per cent throughout the year. “It simply must end,” Lamb said. “Our members have had a gutful.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
DECEMBER 2, 2021
Dan Lurie, Head of Product, Shopping, Pinterest. Pinterest is a social media platform and yet…it isn’t. At the very least, the form it takes is very different from its counterparts: “Pinterest is not social media, although we are grouped in that category,” said Dan Lurie, Head of Product, Shopping at Pinterest. “We’ve used different terms over time — at one point we talked about being personal media, not social media.
Inside Retail
DECEMBER 2, 2021
Have you ever tried to do up a zip or button a shirt one-handed? Put on a pair of jeans while seated? Do you know someone with Autism Spectrum Disorder, who can’t stand the feeling of certain fabrics against their skin? If your feet are different sizes, or you only have one foot, how do you buy shoes? Advances in “adaptive clothing” aim to address these problems.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
DECEMBER 2, 2021
Newly-released research reveals that many Australian workers still lack confidence to bring their whole selves to work and feel lip service is being paid to their mental health, despite an increased focus on the mental wellbeing of employees during the pandemic. With large numbers of employees weighing up whether to return to the office, and considering changing jobs, the survey – conducted by YouGov on behalf of the Australian College of Applied Professions (ACAP) – reports that more than half
Retail TouchPoints
DECEMBER 2, 2021
Ecommerce sales are projected to reach $908.73 billion this year as pandemic conditions favor online interactions. Many businesses have spent the last year shoring up resources for online storefronts in order to meet consumer demand. But as expected, attackers are following the money and targeting these lucrative sites. Online retail is a main target for cyberattacks, and bad bots play a primary role.
Cisco Retail
DECEMBER 2, 2021
There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor. Whether your business has 100, 1000, or 100,000 employees, keeping them connected and secure from wherever they choose to work, is no small task. The race to keep ahead of this hybrid workforce has also accelerated the journey to the cloud for many enterprises.
Retail Dive
DECEMBER 2, 2021
Big promotions are hard to find this season, which could spell trouble for those retailers with deeper discounts.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Cisco Retail
DECEMBER 2, 2021
Introduction . We are proud to announce that Snort 3 is officially available in a container form factor (called “Snort 3 Anywhere”) on AWS Marketplace to be consumed in your Kubernetes cluster either running on AWS or On-prem. It’s yet another way that we are fulfilling our vision to simplify security for networks, workloads, and applications across your multi-cloud world. .
Inside Retail
DECEMBER 2, 2021
Last year, high-profile Australian personality Deborah Hutton underwent skin cancer surgery for a second time. But this time around, while she was recovering, the entrepreneur was inspired to launch Canopy Bay, a range of stylish UPF50 hats that protect harmful UV rays. Here, Hutton discusses the journey she went on to start her new brand and the business lessons she has learnt during her wide-ranging career.
Cisco Retail
DECEMBER 2, 2021
The Commonwealth Government in Australia recently announced imminent changes to reporting obligations related to critical infrastructure security. The changes have been under consideration for some time and the subject of widespread consultation among owners and operators of 11 sectors which have been identified as high priority. Referred to as CISONS – or critical infrastructure and systems of national significance – these high priority infrastructure assets have the potential to cause enormous
Inside Retail
DECEMBER 2, 2021
Fast Retailing has pledged to make 50 per cent of the materials it uses in Uniqlo clothing recycled by FY2030, as part of its broader sustainability action plan. About 15 per cent of polyester used will be derived from recycled PET bottles by Spring/Summer next year. In addition to polyester, Uniqlo is expanding its introduction of materials that place a lower burden on the environment, starting with synthetic fibres such as rayon and nylon.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Cisco Retail
DECEMBER 2, 2021
Got a software developer on your “nice” list? Or, maybe you’re the dev and need to drop some hints to people who have you on their list? Here are some gift ideas programmed to make devs happy this holiday. (Alternatively, if you’re trying to please someone in the networking realm, check out my previous guide, Great Gifts for the Network Pro Who Has Everything.). 1.
Inside Retail
DECEMBER 2, 2021
It wasn’t long ago that the fashion eyewear category was monopolised by a couple of major giants, offering designer sunglasses at high pricepoints. But the game has changed and brands like Quay are now keeping customers engaged with on-trend, affordable eyewear that can be easily mixed and matched with their wardrobe on a regular basis. Here, we chat with Jennie Moon, Quay’s vice president of global product and merchandising and global design director Tim Hardie about the design process behind t
Retail Wire
DECEMBER 2, 2021
Fashion industry executives expect to raise prices an average of three percent next year, according to a report by The Business of Fashion and McKinsey & Co. Fifteen percent of executives said they planned to increase prices by more than 10 percent in 2022.
Retail Dive
DECEMBER 2, 2021
The service, which has been gaining steam over the past several years, proved especially useful over the Black Friday and Cyber Monday shopping periods.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
DECEMBER 2, 2021
Kroger posted adjusted earnings per share of 78 cents in the third quarter, up 9.9 percent year-over-year, as a digital sales increase of 103 percent helped the grocery giant achieve a 7.4 percent revenue gain overall. “Kroger’s strategy to lead with fresh and accelerate with digital continues to connect with our customers,” said CEO Rodney McMullen. “Our agility, and the commitment from our amazing associates, is allowing us to navigate current labor and supply chain con
Retail Dive
DECEMBER 2, 2021
The location features a technicolor archway, a claw machine where customers can win products and a life-size circus tent.
Retail Wire
DECEMBER 2, 2021
Dollar General plans to have 1,000 Popshelf stores in operation by the end of its 2025 fiscal year. The retailer currently operates 30 of the locations, which are targeted at wealthier, suburban shoppers, across six states.
Retail Dive
DECEMBER 2, 2021
The streetwear label was founded by entrepreneur Sean Combs in 1998 and sold to brand holding company GBG five years ago.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Small Biz Trends
DECEMBER 2, 2021
What happens when a customer returns an item they’ve purchased? That depends on a lot of factors. Maybe they’ll get a refund. Maybe the store will offer credit, or just maybe they will refuse the return entirely. Who decides? If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.
Retail Dive
DECEMBER 2, 2021
Cameron Janes spent over 14 years at Amazon, many of them as vice president of stores and physical retail.
Talking Retail
DECEMBER 2, 2021
KeyStore has launched its annual campaign to encourage customers to donate products to foodbanks over Christmas. It is the third successive year that the symbol group has asked its retailers to support the scheme, which works by asking customers to put products in collection bins placed inside stores. The bins are intended for non-perishable products.
Retail Dive
DECEMBER 2, 2021
Consumers spent $301.27 on holiday purchases this year, down from $311.75 last year.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Talking Retail
DECEMBER 2, 2021
Thai energy drink brand Carabao has re-launched its Mandarin Orange flavour as Carabao Orange Blast, in response to consumer research. The drink is rolling out this month in plain and price0marked cans and features an improved recipe. The launch of Carabao Orange Blast will be supported by a Facebook advertising campaign and a series of. This story continues at Carabao revamps Mandarin Orange flavour.
Retail Dive
DECEMBER 2, 2021
The retailer's Spoken Rx solution is now available at all pharmacy locations, including more than 1,700 inside Target stores.
Independent Retailer
DECEMBER 2, 2021
Consumer preferences and fashion tastes are constantly changing. Especially after a whole year filled with lockdowns, shoppers are excited to get out there and show off some new outfits and accessories. As we gear up to welcome 2022, design experts from across the nation have come together to reveal the top spring and seasonal fashion trends that will define the year ahead.
Retail Dive
DECEMBER 2, 2021
While Visa's rivals are dependent on interchange fees like those at the center of the Amazon-Visa fight, they also might benefit if Amazon tosses some business in new directions.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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