Thu.Dec 02, 2021

Revealed: Customers’ biggest Christmas shopping fears this year

Inside Retail

It’s been a rough two years for many of us and to cap it off, this year’s festive season has its own unique challenges, thanks to delivery delays due to Covid and the emotional toll of being apart from family and loved ones after an extended period of time.

Why the best holiday deals this year are bad news

Retail Dive

Big promotions are hard to find this season, which could spell trouble for those retailers with deeper discounts


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

NRA, ABA call on government to step up on customer abuse ahead of Christmas

Inside Retail

National Retail Association chief executive Dominique Lamb has joined the Australian Booksellers Association to call on the Victorian Government to step up on customer abuse. Lamb said that threatening behaviour toward retail staff in Victoria had grown 85 per cent throughout the year. “It

Buy now, pay later orders up 34% this holiday: Afterpay

Retail Dive

The service, which has been gaining steam over the past several years, proved especially useful over the Black Friday and Cyber Monday shopping periods

How adaptive clothing can make life easier for people with a disability

Inside Retail

Have you ever tried to do up a zip or button a shirt one-handed? Put on a pair of jeans while seated? Do you know someone with Autism Spectrum Disorder, who can’t stand the feeling of certain fabrics against their skin?

Designing a More Inclusive Retail Experience

Retail Touch

Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has skyrocketed — igniting more conversations around mental health.

Kiosk 101

Alert but not alarmed: Retail experts react to Omicron

Inside Retail

The emergence of the Omicron variant has thrown the world into a tailspin since it was first identified in South Africa last week.

More Trending

Employees say mental health initiatives are introduced to ‘tick boxes’

Inside Retail

Newly-released research reveals that many Australian workers still lack confidence to bring their whole selves to work and feel lip service is being paid to their mental health, despite an increased focus on the mental wellbeing of employees during the pandemic.

Parade opens first brick-and-mortar store in SoHo

Retail Dive

The location features a technicolor archway, a claw machine where customers can win products and a life-size circus tent

“It was brutal”: How cancer inspired Deborah Hutton to launch Canopy Bay

Inside Retail

Last year, high-profile Australian personality Deborah Hutton underwent skin cancer surgery for a second time. But this time around, while she was recovering, the entrepreneur was inspired to launch Canopy Bay, a range of stylish UPF50 hats that protect harmful UV rays.

Sean John files for Ch. 11, nabs bid for $3.3M

Retail Dive

The streetwear label was founded by entrepreneur Sean Combs in 1998 and sold to brand holding company GBG five years ago


Uniqlo clothes to be made of 50 per cent recycled materials by 2030

Inside Retail

Fast Retailing has pledged to make 50 per cent of the materials it uses in Uniqlo clothing recycled by FY2030, as part of its broader sustainability action plan. About 15 per cent of polyester used will be derived from recycled PET bottles by Spring/Summer next year.

REI names Amazon veteran its first chief commercial officer

Retail Dive

Cameron Janes spent over 14 years at Amazon, many of them as vice president of stores and physical retail

ATS 97

VIDEO: How Quay Australia helped to change the eyewear game

Inside Retail

It wasn’t long ago that the fashion eyewear category was monopolised by a couple of major giants, offering designer sunglasses at high pricepoints.

KeyStore supports foodbanks for third Christmas in a row

Talking Retail

KeyStore has launched its annual campaign to encourage customers to donate products to foodbanks over Christmas.

ATS 91

Retail appointments of the week

Inside Retail

Vale, Virgil Abloh – fashion industry trailblazer. Virgil Abloh, artistic director at LVMH, Louis Vuitton and Off White, died on the weekend. Abloh had been battling cancer privately for several years, a statement from LVMH read. “We

NRF: Thanksgiving weekend shoppers decline for second year in a row

Retail Dive

Consumers spent $301.27 on holiday purchases this year, down from $311.75 last year

Carabao revamps Mandarin Orange flavour

Talking Retail

Thai energy drink brand Carabao has re-launched its Mandarin Orange flavour as Carabao Orange Blast, in response to consumer research. The drink is rolling out this month in plain and price0marked cans and features an improved recipe.

CVS expands spoken prescription app feature chainwide

Retail Dive

The retailer's Spoken Rx solution is now available at all pharmacy locations, including more than 1,700 inside Target stores

Pinterest’s Mission: Make its Platform the ‘Starting Point for Shopping Journeys’

Retail Touch

Dan Lurie, Head of Product, Shopping, Pinterest. Pinterest is a social media platform and yet…it isn’t.

Will the Amazon-Visa dispute spill over to other credit card companies?

Retail Dive

While Visa's rivals are dependent on interchange fees like those at the center of the Amazon-Visa fight, they also might benefit if Amazon tosses some business in new directions

ATS 87

Pandora Unwavering in Commitment to Physical Stores


Jewelry brand Pandora (Copenhagen) will invest in physical stores rather than join e-commerce platforms like Amazon or Farfetch, its CEO told Reuters during an interview yesterday.

SpotOn Aims to Help Independent Retailers Offer Seamless Omnichannel Services

Retail Touch

Software and payments provider SpotOn has introduced SpotOn Retail, a fully integrated omnichannel solution. The platform includes an in-store-and-online catalog, a POS system and an ecommerce site that can all be managed through one dashboard.

Square takes a new moniker: Block

Retail Dive

The corporate parent will become Block, but keep the Square brand for its digital payments business


Bots are Threatening Ecommerce Sites — Here’s How to Protect Against Them

Retail Touch

Ecommerce sales are projected to reach $908.73 billion this year as pandemic conditions favor online interactions. Many businesses have spent the last year shoring up resources for online storefronts in order to meet consumer demand.

Fotokite’s Autonomous Drone Gives Firefighters an Eye in the Sky


First responders don’t have time on their side. Whether fires, search-and-rescue missions or medical emergencies, their challenges are usually dangerous and time-sensitive.

What is the GFSI Certification?


When a small grower or a new facility is trying to enter the fresh produce market, the first hurdle is ensuring they have the appropriate food safety certification.

Simplifying the hybrid cloud journey using Cisco SD-WAN with AWS Cloud WAN

Cisco Retail

There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor.

Start 2022 Strong with These Spring & Seasonal Product Trends

Independent Retailer

Consumer preferences and fashion tastes are constantly changing. Especially after a whole year filled with lockdowns, shoppers are excited to get out there and show off some new outfits and accessories.

8 Great Tech Gifts for Developers

Cisco Retail

Got a software developer on your “nice” list? Or, maybe you’re the dev and need to drop some hints to people who have you on their list? Here are some gift ideas programmed to make devs happy this holiday.

Co-op wins award for its franchises

Talking Retail

The Co-op was named Emerging Franchisor of the Year at the British Franchise Association’s awards this week. The retailer, which only started franchising in 2017, said that the award was due to the hard work and dedication of its franchisees.

ATS 76

Snort 3 Anywhere

Cisco Retail

Introduction . We are proud to announce that Snort 3 is officially available in a container form factor (called “Snort 3 Anywhere”) on AWS Marketplace to be consumed in your Kubernetes cluster either running on AWS or On-prem.

15 Return Policy Examples

Small Biz Trends

What happens when a customer returns an item they’ve purchased? That depends on a lot of factors. Maybe they’ll get a refund. Maybe the store will offer credit, or just maybe they will refuse the return entirely. Who decides?

Embrace the Possibilities at the Halloween & Party Expo

Independent Retailer

The Halloween & Party Expo is North America’s only event that brings all things Halloween, party, and celebration together under one roof.

Why Did Sweden Need a New Prime Minister?

LS Retail

©iStock/WDnet Within a week, Sweden's parliament has voted Magdalena Andersson in as its first woman prime minister, watched her resign seven hours later amidst political turmoil and waved her back into the job after a second vote.


Nisa re-vamps its Christmas food-to-go

Talking Retail

Nisa has given its food-to-go a Christmas makeover to take advantage of the category’s post-pandemic bounce back. The group says that while food-to-go demand markedly slowed during lockdown, it is now selling well again.

Gen Z’s New Shopping Habits May Kill Off Unprepared Brands

Independent Retailer

by Mark Hook. For the past decade, brands have scrambled to serve millennials, the first internet-obsessed generation that forced retailers to rethink their online-selling strategies. Now, brands are reinventing themselves for the next wave of shoppers – Gen Z, or ‘zoomers’, as they are also known.