Sun.Mar 20, 2022

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Coles joins program to boost recruitment of people living with disabilities

Inside Retail

In a bid to improve job opportunities for people living with disabilities, the government has launched a $2.43 million RecruitAble pilot at Coles head office on Monday. The pilot is in partnership with Get Skilled Access which was founded by Australian of the Year Dylan Alcott AO, and national recruitment agency Randstad Australia. “We are partnering with Coles to help their staff become more inclusive and disability confident, making the shopping experience for people with disability more acces

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Woolworths phasing out single-use plastic bags in WA

Inside Retail

Australian supermarket Woolworths has planned to phase out its 15 cent plastic bags in Western Australia by next month, ahead of the state’s incoming bag ban this July. Woolworths stores across the state will reduce the sale of reusable grocery plastic bags with Australian-made paper bags for both in-store and online shoppers. Customers will be able to choose from three different carry bag options including its 20 per cent Australian-made paper bag, 70 per cent recycled paper bag and the b

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From bankruptcy to the ASX: Booktopia CEO Tony Nash has seen it all

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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Opinion: Brands struggle to find purposeful responses to the Ukraine war

Inside Retail

Like hurricane Katrina turned a brand like Walmart into a purposeful organisation, over the past decade, and in particular during the past two years, crisis has been one of the main drivers of brand purposefulness. Going beyond profit, making a change in the society and the world, and improving lives have become top priorities for many CEOs and marketing managers.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Kmart denies rumours of switch to self service only

Inside Retail

Aussie megastore Kmart has been forced to deny rumours it is scrapping manned checkouts to go all-self-service, even as retail tech charges in the opposite direction. According to a 7 News report , disgruntled Kmart customers took to Facebook, saying they had been told Kmart would soon only offer self-service checkouts. “Shame on Kmart,” one customer wrote.

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How Louis Vuitton is creating a legacy for the next generation of designers

Inside Retail

In 2015, French luxury brand Louis Vuitton developed an initiative to ensure its highly valued craft, creativity, and customer service skills would carry on for generations. The LVMH Métiers d’Excellence program travels around France visiting students from schools and universities, and people looking to upskill in their careers. For over 150 years, Louis Vuitton has prided itself on exceptional skills and is looking to continue that tradition.

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How Chinese retail giants Alibaba and Tencent work backwards to stay ahead

Inside Retail

To say that the last two years have changed the retail industry would be an understatement. But in truth, the pandemic’s largest impact is that it simply sped up trends that have been in play for some time. And, according to a former Coca-Cola exec, if retailers don’t look at what industry leaders in parts of Asia are doing, they’re likely to be left behind.

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Love, Bonito CEO talks omnichannel, tech and being a purpose-driven brand

Inside Retail

Founded in 2010, Love, Bonito has grown into the leading direct-to-consumer women’s fashion brand in Asia, with a presence in Hong Kong, Taiwan, Japan and the US, and a reputation for progressive values. Love, Bonito CEO Dione Song recently spoke at the virtual Marketing Pulse conference about how the online retailer has weathered the pandemic by tapping into omnichannel opportunities, how it uses technology to improve the customer experience, and how it caters to customers throughout different

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Dior Hotel Particulier in Paris reopens after a two-year refurbishment

Inside Retail

Closed for refurbishment for two years, Dior’s luxury Hotel Particulier in Paris is open to shoppers and diners again. Located at 30 Montaigne, the building has been the birthplace of Dior collections since 1946 and this New Look refurbishment has been transformed into a new level of luxury with additional facilities. The building contains 10,000sqm of retail space, including an haute couture salon, a pastry cafe and a Monsieur Dior restaurant.

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