Tue.Aug 09, 2022

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Crate & Barrel Enhances Sustainability With Commitment to Eco-Friendly Products

Retail TouchPoints

Crate & Barrel Holdings Inc. (CBH) is digging deeper into sustainability via corporate responsibility and responsible design across its Crate & Barrel , CB2 , Crate & Kids and Hudson Grace brands. The company shared its plans for a holistic approach as multiple retail businesses, particularly in the home and interiors categories, increase their eco efforts.

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Amazon Australia offers ‘One-Day’ free delivery – with many catches

Inside Retail

Amazon Australia is promising its Prime members free next-day delivery in “most areas of” Melbourne and Sydney. Billed a little misleadingly as “One-Day Delivery” the online behemoth says the initiative will see Prime members receive their goods the following day “on eligible items” with an order cut-off time “which can be as late as midnight”. Goods will be delivered the next day without a minimum spend required.

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Study: 82% of Retail Workers Say Stress and Burnout Have Increased

Retail TouchPoints

There are strong signs that the “Great Resignation” is still having a major impact on the U.S. job market as a whole, and on the retail and hospitality industries in particular. That’s in part because employers’ difficulty filling jobs has itself become a big factor in job dissatisfaction. According to the 2022 Job Seeker Nation Report from Employ , based on a survey of more than 1,500 workers earlier this year: 40% of workers report high levels of turnover and increased workloads at their compa

Planning 317
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Korean streetwear label ADLV expands into Sydney

Inside Retail

Korean brand Acmé de la Vie (ADLV) has unveiled the launch of its first physical store in New South Wales, marking its third shop in the country. The shop – which sells unisex streetwear clothing and accessories – is situated on Level 4 of Westfield Chatswood in Sydney. It also has collaborations with Disney, The Simpsons, and Care Bears. With 118sqm of retail space, the store fuses art and streetwear with urban design elements and dynamic lighting.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How to Boost Revenues, Enhance CX With Appointment Scheduling Solutions

Retail TouchPoints

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. “Appointments represent the very first one-to-one experience with a potential gateway to your most precious asset — your brand,” said Angie Tiwari, Director of Sales at JRNI.

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Sports Direct opens new store in Preston

Retail Focus

Sports Direct has opened the doors to a brand-new 35,000sq. ft store in Preston, as part of the group’s strategic expansion plans. The store, which is situated in Deepdale Shopping Park houses Sports Direct, USC, Evans Cycles and GAME as well as a Belong esports arena. James France, Group Head of Real Estate at Frasers Group said: “With each new store opening, we continue to establish ourselves as the leading destination for sports and lifestyle.

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Marc Jacobs now open at 110 Regent Street

Retail Focus

Marc Jacobs returns to London with the opening of its Regent Street flagship – the largest boutique outside of the United States. Accented with bright pink neon signs and featuring a custom-built photo booth, the 2666sqft store is the first location in the country where clients can discover Marc Jacobs ready-to-wear, including the monogram collection first seen on the runway for AW21.

ATS 182
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Chico’s FAS Continues Digital Transformation with New Platform Upgrade

Retail TouchPoints

Chico’s FAS , parent company of Chico’s , White House Black Market and Soma , has entered two new partnerships to continue its digital transformation. Headless commerce platform fabric has been selected as the company’s new commerce technology partner, and digital experience consultancy Bounteous will aid with the fabric implementation and creation of a new “connected commerce” platform.

Location 298
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To Upgrade, or Simply Renew? That is the Question.

Cisco Retail

Cisco DNA for SD-WAN and Routing subscription software has been around for the better part of three years now. If you are one of the many customers that took advantage of this subscription back then , you are faced with a decision. No, the decision isn’t whether or not to renew. Renewal is a given, presuming you still plan to migrate over to SD-WAN, or plan to continue to use the SD-WAN functionality enabled by Cisco DNA Software.

Planning 145
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5 Ways AR and VR Are Transforming Retail Training

Retail TouchPoints

In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and engage them effectively to create long-term organizational loyalty. By adding augmented reality (AR) and virtual reality (VR) to your training program, organizations can reach their training goals more quickly and efficiently.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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The Path to Cisco SD-WAN Mastery

Cisco Retail

Cisco recently expanded its Cisco SD-WAN training portfolio with the Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) course. This new SDWSCS course covers critical Cisco SD-WAN solutions and the foundational knowledge necessary to implement those solutions in the real world. Before we dive into the highlights of the new SDWSCS course, it’s important to note that SDWSCS is an advanced Cisco SD-WAN course.

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NYT: Walmart+ Reportedly in Talks With Disney, Comcast, Paramount for Streaming Deal

Retail TouchPoints

Walmart has reportedly met with executives from Disney, Comcast and Paramount to discuss including a streaming service with Walmart+ memberships, people familiar with the matter told The New York Times. The potential move is part of an effort to build relationships with shoppers outside of Walmart stores. Walmart is reportedly considering which movies and TV shows would add the most value to the membership, according to the people.

Shipping 280
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Delivering virtual care at scale

Cisco Retail

Virtual care comes in many forms and the term covers a multitude of use cases and workflows. We find that providers can deliver better remote care, at lower cost, when they standardize on a virtual care platform with the ability to support all core use cases. At Cisco, we’ve taken a full-stack platform approach that leverages the power of our Webex service, together with software and hardware deployed across the cloud and the premise, to deliver the best possible end-user experience and scale ac

ATS 141
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Abercrombie & Fitch Debuts Getaway Design Concept in L.A. and Milan

Retail TouchPoints

Photo courtesy of Abercrombie & Fitch. Photo courtesy of Abercrombie & Fitch. Photo courtesy of Abercrombie & Fitch. Photo courtesy of Abercrombie & Fitch. Seeking the vibe of a hotel lobby in a chic, trendy locale, Abercrombie & Fitch has launched its “Getaway” design concept in Los Angeles and Milan. In addition to the Getaway locations at Los Angeles’ Del Amo Fashion Center and Milan’s Il Centro shopping center, Abercrombie will expand the concept on a global scale thr

Fashion 278
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Raspberry Robin: Highly Evasive Worm Spreads over External Disks

Cisco Retail

Introduction. During our threat hunting exercises in recent months, we’ve started to observe a distinguishing pattern of msiexec.exe usage across different endpoints. As we drilled down to individual assets, we found traces of a recently discovered malware called Raspberry Robin. The RedCanary Research Team first coined the name for this malware in their blog post, and Sekoia published a Flash Report about the activity under the name of QNAP Worm.

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Coach, Kate Spade Parent Company Adds COO to CFO Scott Roe’s Title

Retail TouchPoints

Tapestry — parent company of Coach , Kate Spade and Stuart Weitzman — has announced the retirement of COO Tom Glaser. CFO Scott Roe, with 30 years of retail finance and operations experience under his belt, will take on the COO role in addition to his current responsibilities, effective immediately. Glaser will stay on until Oct. 1, 2022 to ensure a seamless transition.

Finance 278
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How to Own Your Brand Footprint

Small Biz Trends

Digital marketing has opened lots of new opportunities to big and small businesses. And yet, it has come with some risks as well, including an increased and always looming danger of a reputation crisis. As the consumers’ expectations are growing and the cancel culture is getting stronger, any brand’s odds of being publicly disapproved and criticized is getting only stronger.

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Signet Jewelers Acquires Blue Nile to Reach Younger, More Ethnically Diverse Shoppers

Retail TouchPoints

Signet Jewelers will acquire ecommerce jewelry retailer Blue Nile for $360 million in an all-cash transaction. The deal will help accelerate Signet’s efforts to expand its bridal offerings and grow its Accessible Luxury portfolio while extending its digital leadership in the jewelry category. Blue Nile brings a younger, more affluent and ethnically diverse customer demographic to Signet that will help broaden the company’s customer acquisition funnel.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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New Learning Labs for NSO Service Development

Cisco Retail

Getting started with network automation can be tough. It is worth the effort though, when a product like Cisco Network Services Orchestrator (NSO) can to turn your network services into a powerful orchestration engine. Over the past year, we have released a series of learning labs that cover the foundational skills needed to develop with NSO: Learn NSO the Easy Way.

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Woodworker’s YouTube Success Story Could Be Your Business Inspiration

Small Biz Trends

There are a quite few successful YouTubers around these days, many of which owe their popularity to video game live streams. But there is another kind of success that can be achieved on YouTube, and an unassuming woodworker has shown us the way. Woodworker’s YouTube Success Story Could Be Your Business Inspiration. Texas-native April Wilkerson has a woodworking channel with over 1.4 million subscribers, the success of which has enabled her to open a brick-and-mortar shop selling woodworkin

Shopping 136
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Upping the Standard: NVIDIA Introduces NeuralVDB, Bringing AI and GPU Optimization to Award-Winning OpenVDB

Nvidia

NVIDIA today announced NeuralVDB , which brings the power of AI to OpenVDB, the industry-standard library for simulating and rendering sparse volumetric data, such as water, fire, smoke and clouds. Building on the past decade’s development of OpenVDB, the introduction at SIGGRAPH of NeuralVDB is a game-changer for professionals working in areas like scientific computing and visualization, medical imaging, rocket science and visual effects.

ATS 135
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South Australia set to extend Sunday retail trading hours

Inside Retail

Draft legislation set to be introduced to South Australia’s state Parliament would allow retailers to open two hours earlier on Sundays, at 9am. If passed, the legislation would also permit Boxing Day trading across metropolitan Adelaide between 9am and 5pm. Both of the nation’s retail associations have welcomed the move. ARA CEO Paul Zahra described the proposed changes as “a small but significant step” in modernising South Australia’s outdated trading hour regime.

Shopping 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Signet adding Blue Nile to its portfolio of retail jewelry brands

Retail Wire

Signet Jewelers said it will acquire the online jewelry retailer Blue Nile in a $360 million all-cash deal. Signet, which owns the Jared, Kay and Zales jewelry chains, has said that its sales have softened as consumers pull back on discretionary purchases as a result of the high cost of food and fuel.

Jewelry 130
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10 new locations planned for Lone Star Rib House and Brews

Inside Retail

Lone Star Rib House and Brews has announced plans to open up to 10 new locations. The brand, which currently has 21 locations across NSW, SA, WA and QLD, has new sites confirmed in SA and NSW and plans to expand into Victoria and the ACT. According to Gary Blyton, General Manager/Franchisor at Lone Star Rib House & Brews, Lone Star franchisees have seen remarkable growth over the last 12 months despite challenging circumstance, and it and shows no signs of slowing down.

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Online prices fell in July

Retail Wire

Online prices rose for 25 months starting in June 2020. That streak ended with prices falling one percent in July, according to Adobe. Consumer prices rose 9.1 percent in June but are expected to show an 8.7 percent increase in July, based on a new report coming out tomorrow.

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Opinion: Three ways to reconnect a hybrid workforce

Inside Retail

A client of mine recently returned to the office voluntarily, she had missed the connection of working from home five days a week. Her experience went like this: ‘The office was half empty, almost all my meetings were online, and when I was free everyone else was in meetings – either behind closed doors or on their headphones, so I didn’t get to reconnect at all.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Retail disruptors are turning to layoffs to cut costs and restructure

Retail Dive

New companies have grown rapidly by leveraging consumer trends during the pandemic. Now, they’re dealing with the consequences amid an economic downturn.

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The hidden jewels of Bangkok’s Thonglor

Inside Retail

By night, clubs in the inner-eastern Bangkok neighbourhood of Thonglor attract the affluent and the powerful. By day, its tiny community malls attract well-heeled locals and expats, often toting laptops. In neither case do the patrons want the tourists to know these establishments exist. Thonglor is a place where you instantly feel a difference. Here, the mayhem of the city’s streets yield to a strange, orderly, litter-free quiet and one is almost shocked by the strangest sight of all: people dr

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Rethinking digital transformation at MuleSoft CONNECT 2022: A recap

Mulesoft

Automate anything, empower everyone. At MuleSoft CONNECT 2022, IT leaders, product experts, architects, and community members met in four cities around the world to dive deep into how to drive a scalable, values-driven digital transformation leveraging the latest innovations from MuleSoft and Salesforce. An inspiration-filled keynote This year’s keynote featured such luminaries as organizational psychologist, […].

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A Good Time bar none: Who Gives a Crap launches new brand

Inside Retail

Banking on the growing market of eco-friendly body care products, the minds behind toilet paper darling Who Gives a Crap last week launched a new unisex hair and body bar brand: Good Time. The brand offers conscious consumers a range of body and haircare bars, made from natural ingredients and purposefully packaged free of plastics. WGAC and Good Time general manager Hannah Kamran told Inside Retail the business was built from the ground up to bring body care up to speed with customers’ expectat

Checkout 130
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.