Retail TouchPoints

NOVEMBER 11, 2022

Bean bag and furniture retailer Fatboy has launched a new AR SnapChat Lens as part of a larger push to introduce augmented-reality capabilities across its full product line. The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. The catalog-powered shopping Lens let Snapchatters “try out” furniture in their own settings and share those AR-enhanced pictures and videos with friends on the social platform.

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Outdoor Customer Experience Planning Shopping 269

Inside Retail

NOVEMBER 11, 2022

Trans-Tasman retailer Strand formerly known as Strandbags has been fined $780,000 (AU $709,246) in the Auckland District Court after being convicted of misleading consumers over discounts. A Commerce Commission investigation found that between 2018 and 2020, the handbag retailer routinely advertised its products as if they were “significantly discounted or being sold at special prices” when they were not.

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Advertising Promotions Consumer ATS 246

Retail TouchPoints

NOVEMBER 11, 2022

Former NBA Chief Marketing Officer Kate Jhaveri has been named Global Head of Marketing at TikTok. Jhaveri will work closely with Sofia Hernandez, TikTok’s Head of Global Business Marketing, who focuses primarily on business and advertising solutions, according to a company spokesperson. The chief marketing position at TikTok has been vacant since the departure of Nick Tran in January 2022.

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Marketing Advertising Customer Experience Planning 263

Inside Retail

NOVEMBER 11, 2022

Coach handbag maker Tapestry and Ralph Lauren Corp on Thursday warned of a slowing North American demand for high-end fashion, cementing concerns that inflation was finally catching up to US luxury companies ahead of the holiday season. Although US luxury sales have held up well this year, with companies able to pass on higher prices more easily than cheaper brands, recent data has shown Americans are now starting to cut back spending on designer handbags and clothing.

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Fashion Accessories Wholesale Consumer 246

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

NOVEMBER 11, 2022

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Furthermore, warehouse workforces are staffed for store restocking and are being stretched beyond their capacity to meet the demands of ecommerce.

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Fulfillment Shipping Customer Experience Consumer 246

Retail Focus

NOVEMBER 11, 2022

As the holiday season approaches, Dior has created The Fabulous World of Dior , a spectacular presentation illuminating the hallowed halls of the world-famous Harrods department store. An exceptional event combining the charm of the English spirit with French luxury and art de vivre refinement. A fervent admirer of England, from 1953 Christian Dior developed a powerful and unbreakable bond with Harrods.

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Department Stores Boutique Accessories Fashion 133

Retail Wire

NOVEMBER 11, 2022

The food-at-home Consumer Price Index for October showed a 12.4 percent increase, down from a 13 percent comparison in September and 13.5 percent difference in August.

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ATS Consumer 130

Retail TouchPoints

NOVEMBER 11, 2022

With investments from majority owner Walgreens Boots Alliance (WBA) and Cigna subsidiary Evernorth, VillageMD will acquire Summit Health-CityMD, a provider of primary, specialty and urgent care services. Following the $8.9 billion acquisition, which is expected to close in Q1 2023 subject to customary approvals, VillageMD and Summit Health will operate a total of 680 locations in 26 markets.

Location 246

Location Marketing 246

Retail Wire

NOVEMBER 11, 2022

Kristallnacht in Germany references when Nazi thugs attacked the homes of Jewish people as well as their businesses and synagogues. The name references the broken glass that was left everywhere as 91 Jewish people were killed and 30,000 men were sent to concentration camps. KFC in Germany marked the occasion on Wednesday by offering a chicken promotion.

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Promotions 130

Retail TouchPoints

NOVEMBER 11, 2022

More retailers are acknowledging the importance of supporting brands with diverse owners. REI , known for its progressive stances, is building its own partnerships through Path Ahead Ventures , an accelerator program focused on startups owned by people of color. Path Ahead Ventures, which celebrated its first anniversary on Oct. 29, featured six companies from its Navigate program at a pop-up event in its Seattle flagship called the Founders Market.

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Marketing Apparel Outdoor ATS 243

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

NOVEMBER 11, 2022

Alibaba and JD.com are expected to lead the pack of retailers running Singles Day sales promotions in China. The annual event is expected to generate $140.8 billion in revenues this year, up about five percent over 2021.

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Promotions 130

Retail TouchPoints

NOVEMBER 11, 2022

Amazon CEO Andy Jassy is reportedly spearheading a cost-cutting review of retail giant to pare down businesses that haven’t been profitable, people familiar with the matter told The Wall Street Journal. Additionally, Amazon has shut many of its physical stores aside from grocery, including bookshops and specialty stores, even though the retailer had a growth plan to nearly double its store footprint, according to people familiar with the plans.

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Specialty Store Planning Accounting Returns 238

Inside Retail

NOVEMBER 11, 2022

With rising inflation pushing up prices all over the economy, most Australians are now looking to cut their spending into the new year. So, what can retailers do to keep up? After several years of disrupted holiday spending due to the spread of Covid-19 and lockdown efforts to curb its spread, Christmas 2022 was looking to be a much healthier spending season for retailers.

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Customer Retention Consumer Shopping Planning 130

Retail Dive

NOVEMBER 11, 2022

Previous CEO Art Peck years ago advocated for partnering with the e-commerce giant, though some analysts frowned on the idea.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

NOVEMBER 11, 2022

Juul Labs has laid off 400 staff members as part of a plan to cut the vaping company’s operating budget between 30 and 40 percent. The company said it has obtained new financing to continue operating its business.

Finance 100

Finance Planning 100

Retail Dive

NOVEMBER 11, 2022

Shoppers sought deals on electronics, toys and other items ahead of Black Friday and Cyber Monday.

Consumer 105

Consumer 105

Retail Wire

NOVEMBER 11, 2022

Keurig Dr Pepper CEO CEO Ozan Dokmecioglu has resigned after violating the company’s code of conduct. Mr. Dokmecioglu, who was promoted less than four months ago after serving as Keurig Dr. Pepper’s CFO, will be replaced by Bob Gamgort, chairman and former CEO.

Promotions 100

Promotions 100

Small Biz Trends

NOVEMBER 11, 2022

Happy Hanukkah to all of our small business friends! As the holiday season approaches, Hanukkah reminds us to celebrate perseverance and hope. That’s why we’ve compiled a list of 47 Hanukkah messages for small businesses to use in their holiday marketing efforts. Let’s get started! Hannukah: The Festival of Lights Explained. Hanukkah, also known as the Jewish Festival of Lights, is a holiday that celebrates the victory of the Jewish people over their oppressors in ancient times

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Marketing Consumer ATS 98

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Wire

NOVEMBER 11, 2022

Consumers of luxury goods items have continued to spend, but some brands serving the market are beginning to see a slowdown in wholesale orders as inflation and other factors affect purchasing.

Wholesale 100

Wholesale Consumer Marketing 100

Small Biz Trends

NOVEMBER 11, 2022

Private and public organizations offer grants with the goal of helping a specific industry as well as addressing challenges businesses are facing. This is why small businesses should look into what grants are available not only in their communities but also state and nationwide as well as globally. The grants this week have a range of issues they want to help with.

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Payment Services Accounting ATS 98

Retail Wire

NOVEMBER 11, 2022

Elon Musk has laid off thousands of Twitter employees and made comments that have caused advertisers to pull their ads from the social media site. Now, he’s warning employees that the company may not have the cash to survive. Mr. Musk bought the company last month for $44 billion.

Advertising 100

Advertising 100

Small Biz Trends

NOVEMBER 11, 2022

Losing a loved one is very difficult, and we often find ourselves at a loss for words when someone we know suffers such a loss. When someone we work closely with is dealing with the passing of a family member or close friend, it is important to show compassion and support for the bereaved. One good way to do this is by sending a sympathy gift – showing them that you care about them can be very comforting during such a difficult time.

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Outdoor Promotions ATS Shopping 98

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Wire

NOVEMBER 11, 2022

Amazon.com is going through a review of its unprofitable businesses to see where it can make cuts. The company has begun reducing the number of teams it operates in units such as retail and robotics. “Experimentation and running with too many things that don’t generate a return is no longer a luxury Amazon can afford,” said GlobalData analyst Neil Saunders.

Returns 100

Returns 100

Small Biz Trends

NOVEMBER 11, 2022

Veterans have already made major contributions to the U.S. But once their military service is complete, many continue to serve their communities by starting businesses. And there are multiple grant opportunities throughout the year that help these entrepreneurs start and grow their ventures. This Veterans Day, there are at least two small business grant opportunities available to veteran entrepreneurs.

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Planning Promotions Location ATS 98

Retail Dive

NOVEMBER 11, 2022

As the holidays approach, the beauty retailer counts on a connected ecosystem and its 3 million loyalty members in pursuit of forever customers.

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National Retail Solutions

NOVEMBER 11, 2022

Accepting eWIC cards can play a critical role for small businesses looking to serve their communities, grow their customer base, and increase revenue. eWIC is a program consisting of government-issued, electronic benefit cards focused on serving Women, Infants & Children. It is the modern-day digital equivalent of food stamps for[.]. The post The Importance of Accepting eWIC at Your Small Business appeared first on National Retail Solutions.

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ATS 98

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Dive

NOVEMBER 11, 2022

The arrangement could give the massive mall in New Jersey more time after a tumultuous financial ride since opening.

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Independent Retailer

NOVEMBER 11, 2022

by Bazaarvoice, Inc. Bazaarvoice, Inc. , a provider of product reviews and user-generated content solutions, released its latest research, based on a survey of more than 10,000 global shoppers. The report explores the effect fake reviews and authenticity have on customer trust, and the subsequent actions shoppers take based on that trust. Fake Reviews Are Agitating Customers.

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Consumer Shopping Marketing ATS 97

VMS

NOVEMBER 11, 2022

Life is Good (Boston) which calls itself “the original positive lifestyle brand,” will open its first store in California on Nov. 12, in the beachfront community of La Jolla. Designers made extra efforts to embrace SoCal vibes when designing the 1600-square-foot space, most notably murals hand-painted by San Diego’s Pandr Design Co. Photography: Courtesy of Life is Good. “When we thought about opening a new storefront, Girard Ave. in La Jolla felt like the perfect home for Life is Go

Outdoor 91

Outdoor Location Shopping 91

LS Retail

NOVEMBER 11, 2022

©iStock/A stockphoto During the pandemic, businesses of all sizes, from mom-and-pop shops to big box retailers, invested heavily in growing their digital footprints — including through advertising on social media — to reach the rapidly expanding online customer base. Instead, the digital shopping revolution appears to have stalled. Meta chief executive Mark Zuckerberg made a startling admission on Wednesday during a private Zoom call for the 11,000 workers his company had just laid off: They wer

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Advertising Shopping 78

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