Retail TouchPoints
JULY 21, 2022
Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. The appointment will be effective Sept. 12, 2022. Nick Daniel, Etsy VP of Product Management, has been promoted to the CPO role formerly held by Patel Goyal, and both Patel Goyal and Daniel will report to Etsy CEO Josh Silverman.
Inside Retail
JULY 21, 2022
Millennials are edging ever closer to owning the majority of the spending power in Australia, and their buyer behaviour is forcing retailers to focus even more heavily on meaningful emotional connections. With 86 per cent of consumers willing to pay more for a better customer experience, the drive to meet this need is forcing major players to adopt new ways of thinking to stay top of mind.
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Retail TouchPoints
JULY 21, 2022
Nordstrom, Inc. has promoted Deniz Anders to SVP and Chief Marketing Officer, and appointed DICK’s Sporting Goods senior executive Nina Barjesteh to the role of President of Nordstrom Product Group. Anders’ promotion follows the retirement of Scott Meden, which was announced earlier in 2022. A 22-year Nordstrom veteran, most recently as VP of Marketing, Anders will now lead the company’s marketing initiatives in brand programs, digital marketing, creative strategy and corporate affairs.
Inside Retail
JULY 21, 2022
David Jones has unveiled a new luxury menswear offer at its Bourke Street store in Melbourne, bringing 20 new brands, made-to-measure suit-fittings and complimentary styling services to market. The launch is part of the broader redevelopment of David Jones’ Victorian flagship, which kicked off with the opening of a new luxury womenswear floor in April.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JULY 21, 2022
Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA). In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. But it was the big strategic shifts announced by Apple and Google — two of the most influential players in big tech — that brought data privacy into the cultural zeitgeist.
Inside Retail
JULY 21, 2022
Unspun is a robotics and digital apparel company based in Hong Kong and San Francisco that builds custom jeans for each consumer on demand. Its mission is to reduce global carbon emissions by 1 per cent through automated, localised and intentional manufacturing. As part of Unspun’s unique offer, customers need to choose their favourite fit online and customise the details.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Cisco Retail
JULY 21, 2022
Authored By Han Law. Uncertain global environments around trade and other geo-political events have made agile supply chains the difference between a firm’s success, survival, or failure. However, traditional risk management practices have not been very effective. This is because of poor visibility, high data latency, and the unstructured nature of data present in many of today’s distributed supply chain networks.
Retail TouchPoints
JULY 21, 2022
A union organizing workers at Chipotle Mexican Grill has reportedly filed a complaint with the National Labor Relations Board (NLRB) after the restaurant chain said it would permanently shutter a location that was seeking to unionize, according to CNBC. The Augusta, Maine restaurant was the first Chipotle to file for a union election, seeking to organize under Chipotle United.
Cisco Retail
JULY 21, 2022
If this topic piqued your interest, you’re probably impacted by or at least curious about duplicate IP Addresses in your industrial network. You are not alone. It can be a little bewildering. There doesn’t seem to be any reason in this day and age to have duplicate IP Addresses, let alone do it on purpose. Let’s unravel the mystery. Companies that build sophisticated machines have made the transition to Internet Protocol as the communication protocol within their machines.
Retail TouchPoints
JULY 21, 2022
Amazon has agreed to acquire healthcare tech company One Medical for $3.9 billion as the race to lead the “medtail” movement continues to heat up among retail’s biggest players. One Medical is a national primary care technology solution that aims to make healthcare “more affordable, accessible and enjoyable” by offering a combination of conveniently located in-person sites as well as digital and virtual care services.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Cisco Retail
JULY 21, 2022
“Hybrid work and automation in smart workspaces require agility of speed and bandwidth, flexible power, and simplicity of design. With high performance access edge Cisco Catalyst 9300X switches, you will get a version of the bestselling switches plus additional flexibility and performance you need.” Hybrid work evolves. It has happened to all of us.
Retail TouchPoints
JULY 21, 2022
Delivering Good , which provides retail and manufacturing companies with charitable ways to manage their surplus goods, has named Matthew Fasciano as its new President and CEO. He replaces Lisa Gurwitch, who stepped down in January 2022 after seven years in the position to join the American Jewish Joint Distribution Committee. Gary Simmons has been serving as interim CEO since Gurwitch’s departure.
Small Biz Trends
JULY 21, 2022
The Internal Revenue Services and its Security Summit partners are encouraging professional tax preparers to increase their efforts to inform clients about the IRS Identity Protection PIN Opt-In Program to combat tax-related identity theft. IRS IP PINs are Now Available. The call came during the Security Summit’s annual summer campaign focused on tax professionals and taking steps to stop data theft from their offices.
Retail TouchPoints
JULY 21, 2022
PFS’ RetailConnect aims to enable retailers to fulfill ecommerce orders from brick-and-mortar stores efficiently and without disrupting ongoing store operations. The cloud-based solution offers batch picking functionality designed to automate pick, pack and ship activities, which can enable stores to function as mini-fulfillment centers in support of online demand.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Small Biz Trends
JULY 21, 2022
Snapchat has announced Snapchat for Web, which is a new Chrome browser version of the app that enables the Snapchat community to stay connected through their cameras while sitting at their computers. Snapchat Now Available on Chrome Web Browser. Snapchat for Web also includes messaging features like Chat Reactions and Chat Reply, and they plan on rolling out Lenses too as well.
Retail TouchPoints
JULY 21, 2022
In today’s Now Economy , customers are gravitating increasingly toward the “I see it, I want it, I’ve got it” retail model — while at the same time they’re more intent than ever on making purchases that support their personal values. In other words, consumers don’t just want the perfect pair of black sneakers delivered to their doorstep in 24 hours — they may also want those sneakers to come from a company with a low carbon footprint, or from a brand that supports social-justice causes, or from
Retail Dive
JULY 21, 2022
The agency updated the retailer’s coporate rating following the departure of its CEO and chief merchandising officer late last month.
Inside Retail
JULY 21, 2022
Appliances Online has been named Australia’s Online Retailer of the Year for 2022 – and two of the company’s rivals also took out major honours. The Australia Post-sponsored Online Retail Industry Awards (Orias) announced last night in Sydney, recognise local and international brands for their innovation, exceptional achievements and hard work.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
JULY 21, 2022
Telfar, Marc Jacobs and Tommy Hilfiger are taking a unique approach to retail. Their creative decisions may soon be the way everyone wants to do business.
Inside Retail
JULY 21, 2022
Appliances Online has been named Australia’s Online Retailer of the Year for 2022 – and two of the company’s rivals also took out major honours. The Australia Post-sponsored Online Retail Industry Awards (Orias) announced last night in Sydney, recognise local and international brands for their innovation, exceptional achievements and hard work.
Retail Wire
JULY 21, 2022
Shippers are shifting more of their cargo to the East Coast as ports on the other coast continue to back up. “Retailers, they are basically sending their goods to all four corners of the United States instead of just all going to the West Coast… that’s because of the supply chain issues that’s been happening in the past two years,” a New York/New Jersey Port Authority spokesperson said.
Inside Retail
JULY 21, 2022
Welcome to the third and final episode of Fast Forward , our video series on the future of retail. In this episode, we speak with Tully Walter, futures strategist at Soon Futures Studies, about the trends and technologies that will change the way retailers operate and people shop in 2032. She shares how futurists predict what’s going to happen in 10 years’ time, why we should all be paying attention to South Korea, whether online deliveries could be shipped by a network of undergrou
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
JULY 21, 2022
Amazon.com has reached a deal to acquire One Medical, a primary care provider that offers in-person and virtual healthcare services, for $3.9 billion. “We think health care is high on the list of experiences that need reinvention,” said Neil Lindsay, SVP of Amazon Health Services, in a statement. “Booking an appointment, waiting weeks or even months to be seen, taking time off work, driving to a clinic, finding a parking spot, waiting in the waiting room then the exam room for what i
Inside Retail
JULY 21, 2022
Speak to any small business owner about the challenges they’re facing, and you’ll notice staff shortages as a recurring theme. Yes, rents are going up, along with fuel and energy costs, and supply chain and logistics remain extremely challenging. All this is adding to the cost crunch, and with interest rates going up, and some natural belt tightening likely to impact consumer spending, many business owners remain on edge.
Small Biz Trends
JULY 21, 2022
Small businesses can now enable their customers to make purchases directly from the chats feature on Instagram. Your Customers Can Now Buy Items Right from Instagram Chat. New features recently announced by Mark Zuckerberg include the ability to track an order as well as make the purchase in chats. Qualified businesses will be able to confirm purchases, create payment requests and collect payment.
Inside Retail
JULY 21, 2022
From dealing with inflation and managing staff shortages to increasing consumer expectations and continuing global supply chain crisis, these are uncertain times for many retailers. “It’s very stressful right now, but for many small and mid-size business owners, now is the time to review your operations and perhaps reconsider the way things have been done in the past,” advised Ashok Menon, supply chain expert and director at That Procurement Project.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Small Biz Trends
JULY 21, 2022
Antivirus software is essential for any business with a digital presence. As hackers get more sophisticated, protecting your endpoints with the best available solution in the market is a must and a worthwhile investment. Without this protection, your digital assets can be compromised. From stealing your sensitive data and that of your customers to paralyzing your operations, nothing is off the table when it comes to hackers.
Retail Dive
JULY 21, 2022
After acquisition talks ended, the retailer is under pressure from shareholders and consumers’ tightening wallets.
Small Biz Trends
JULY 21, 2022
Canva is a free online platform that allows you to easily create beautiful graphics. But what is Canva good at besides creating designs? With Canva’s content planner, you can easily create and schedule social media posts in advance for multiple platforms. It’s super easy to use as you’ll see in the step-by-step guide. Let’s get started!
Retail Dive
JULY 21, 2022
The retailer will open a Market by Macy’s in the area, along with two others, including one that will share space with a new off-price Backstage.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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