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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

As the resale market continues to grow, leading fashion and sneaker reseller StockX is taking steps to improve the process of buying and selling authenticated, pre-owned products online. Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days.

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Inside Mosaic’s pivot from specialty fashion to digital department store

Inside Retail

The strategy, which Mosaic started rolling out in FY20 before Covid-19, has seen some of Australia’s most recognisable specialty fashion retailers expand into new categories, including homewares, beauty, jewellery, electrical and kids’ products. Mosaic’s department store move isn’t exactly unique in the fashion industry.

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How Lore of the Sea improved order dispatch speed by 1000 per cent

Inside Retail

As an avid surfer, Laure knew the importance of functionality but was determined to challenge the status quo by providing ethically-made, slow fashion surf wear. Soon after launching, Laure realised that fulfiling orders came with its challenges. I chose ShipStation to save time.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Three senior retail leaders weigh in on the state of supply chains in 2023

Inside Retail

We are one of the last remaining global fashion brands that is also 100 per cent in-house manufacturing – a point of pride. Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Wholesale Central Introduces New Amazon FBA Suppliers Category

Independent Retailer

Fulfillment by Amazon (FBA) is a service that helps businesses by providing access to Amazon’s logistics network. Businesses send products to Amazon fulfillment centers, and when a customer makes a purchase, Amazon handles all of the receiving, packing, shipping, customer service, and returns for those orders.